Accounts Manager (Project)

No of Vacancies:

• 2

Experience:

• 10 - 15 years

Qualification:

• Bachelor’s degree in Business Administration, Management, IT or related field (MBA preferred).

Location:

• Trivandrum (Willing to travel across the Nation)

Qualification Required:

• Bachelor’s degree in Business Administration, Management, IT or related field (MBA preferred).
• 10 -15 years of experience in Account Management (IT Projects), Client Engagement or Project Management (IT government projects).
• Proven track record of managing large accounts/projects with multiple stakeholders.
• Strong understanding of project management methodologies and practices.
• Experience in handling contracts, SLAs, and financial tracking for projects.

Client Relationship Management

• Act as the single point of contact for assigned client accounts.
• Build and maintain strong, long-term relationships with key stakeholders.
• Understand client business objectives, challenges, and future requirements.
• Ensure timely communication of project progress, risks, and issues.

• Oversee project execution in collaboration with Project Managers and internal teams.
• Ensure adherence to agreed project scope, timelines, and quality standards.
• Support requirement gathering, clarifications, and approvals from the client side.
• Monitor and track project health through regular reviews and reports.

• Ensure compliance with client contracts, SLAs, and deliverables.
• Track financial aspects of the account – billing, invoicing, and collections.
• Identify and facilitate opportunities for change requests, upselling, and cross-selling.

• Serve as the escalation point for client concerns.
• Proactively identify risks that may impact delivery or client satisfaction.
• Drive resolution of issues by coordinating with internal and client teams.

• Identify opportunities for account expansion and new project engagements.
• Collaborate with Business Development teams for proposal preparation and presentations.
• Contribute to account planning, forecasting, and strategic initiatives.

• Act as the client’s representative within the organization, ensuring delivery alignment.
• Share client feedback with delivery and leadership teams for continuous improvement.
• Provide regular status updates, reports, and dashboards to management.