Accounts Manager (Project)

Description

No Of Vacancies

• 2
  

Experience:

• 10 - 15 years
  

Qualification:

• Bachelor's degree in Business Administration, Management, IT or related field (MBA preferred).
  

Location:

• Trivandrum (Willing to travel across the Nation)
  

Skills/Requirements

• Excellent client relationship and stakeholder management skills.
• Strong communication, negotiation, and presentation abilities.
• Commercial awareness with ability to manage budgets and contracts.
• Problem-solving and conflict resolution skills.
• Ability to multitask and manage priorities across multiple projects.
• Should be a team player
• Good communication skills in English & Hindi (both written and verbal).
• Proficiency in MS Office Suite and Project Management tools (MS Project, JIRA, etc.).
  

Qualification Required

• Bachelor's degree in Business Administration, Management, IT or related field (MBA preferred).
• 10 -15 years of experience in Account Management (IT Projects), Client Engagement or Project Management (IT government projects).
• Proven track record of managing large accounts/projects with multiple stakeholders.
• Strong understanding of project management methodologies and practices.
• Experience in handling contracts, SLAs, and financial tracking for projects.
  

Responsibilities

• Act as the single point of contact for assigned client accounts.
• Build and maintain strong, long-term relationships with key stakeholders.
• Understand client business objectives, challenges, and future requirements.
• Ensure timely communication of project progress, risks, and issues.
  

• Oversee project execution in collaboration with Project Managers and internal teams.
• Ensure adherence to agreed project scope, timelines, and quality standards.
• Support requirement gathering, clarifications, and approvals from the client side.
• Monitor and track project health through regular reviews and reports.
  

• Ensure compliance with client contracts, SLAs, and deliverables.
• Track financial aspects of the account billing, invoicing, and collections.
• Identify and facilitate opportunities for change requests, upselling, and cross-selling.
  

• Serve as the escalation point for client concerns.
• Proactively identify risks that may impact delivery or client satisfaction.
• Drive resolution of issues by coordinating with internal and client teams.
  

• Identify opportunities for account expansion and new project engagements.
• Collaborate with Business Development teams for proposal preparation and presentations.
• Contribute to account planning, forecasting, and strategic initiatives.
  

• Act as the client's representative within the organization, ensuring delivery alignment.
• Share client feedback with delivery and leadership teams for continuous improvement.
• Provide regular status updates, reports, and dashboards to management.