2457 Account Management Jobs - Page 8

Data Operations Analyst Kiya.ai is looking for a Data Operations Analyst to join our team, working with our client BNY Mellon. This role is crucial for ensuring the accuracy and integrity of data, contributing to report generation, and supporting data-related inquiries. Job Description: As a Data Operations Analyst, you will: Interpret findings and prepare initial drafts of standard reports. Work with internal and external datasets and client reference data, providing analysis in market development for securities data. You'll apply techniques such as querying to extract data for analysis. Provide information based on data-related questions from internal and external clients, and may help offer solutions. You'll ensure that all customer responses are thoroughly documented and verified. Primary Responsibilities: Client Account Management (20%): Responsible for quality checking the opening, maintenance, and closing of client accounts on a standard system by logically interpreting requests from clients and client-facing groups. This includes meeting daily SLAs and avoiding risk events, as well as providing functional and systems training to new team members. Request Processing (20%): Process all requests using established procedures by performing relevant checks and controls, under close supervision, to meet all defined SLAs and avoid risk events. You'll also perform periodic procedure reviews. Process Improvement (20%): Contribute to process efficiency ideas, re-engineering, and automation initiatives. Error Analysis & Prevention (20%): Actively participate in Root Cause Analysis (RCA) and error log analysis to prevent the reoccurrence of errors/Operational Risk Events (OREs) through the implementation of controls and identification of gaps. Software Implementation Support (20%): May assist with the implementation of new software releases, coordinating delivery dates for testing and production. Provide technical support for conversions by investigating client issues and researching new functionality. Required Skill Sets: Data analytics Excellent verbal and written communication skills Well-versed with MS Office tools Training skills Reporting Working knowledge of iGrafX and Visio

Job CategoryClient Servicing Job TypeFull Time Job LocationRemote Thane & Navi Mum Role Overview As the Client Servicing Head at AdEngage, you will be the bridge between our clients and our internal teams, ensuring seamless communication and project delivery that exceeds client expectations Your role is critical in maintaining and strengthening client relationships, contributing to our continued growth Key Responsibilities Lead the client servicing team to deliver exceptional service and support to our clients Develop and maintain strong relationships with clients, understanding their needs and objectives Coordinate with internal teams to ensure timely and successful delivery of our solutions Identify opportunities for upselling and cross-selling services to enhance client satisfaction and revenue growth Ideal Candidate Holds a Bachelors degree in Business Administration, Marketing, or related fields Has a minimum of 2 years of experience in client servicing, account management, or a related field Exhibits strong leadership, communication, and interpersonal skills Is adept at problem-solving and has a client-focused approach

We are looking for a person who have experience with social media marketing content marketing, films/reels etc mainline email marketing has knowledge of digital marketing (not necessarily at an execution level). We need creative thinking, project management skills, someone who has energy and has successfully executed (along with a team) campaigns - NOT media campaigns. minimum 4 years with advertising company .

Resolve querries received through online platforms or email communications Handling customer questions & inquiries Preparing and sending quotes and proposals. Managing the sales process through specific company software Prepares reports by collecting, analyzing, and summarizing information. Understand all the systems & processes to drive day to day business effectively.? Key Account Management and building & sustaining relationships with large customers. Develop plans for New business opportunities, market penetration/reach in respective region to improve the market share. Provide information on competitors through market intelligence and suggest strategies. Customer identification, Generating & Converting the lead in sales. Preparation of monthly, weekly and daily progress reports Developing channel to drive sales of focus products Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness. Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales. To achieve sales & collection targets.

Manage, escalate, and drive satisfactory resolution of customers' technical support, service, and infrastructure issues based on Adobe products and technologies. Manage implementation and consulting projects, where you would be expected to plan, schedule, and implement Adobe Learning Manager and its possible integrations. Expected to take support escalations from the region and help the Support team from time to time. Expected to be available to be on call when contacted by premium support customers for P0/P1 customer-impacting issues during non-operational hours. Create and facilitate communication channels between the TAM, Product Support, customer, product management and engineering teams in Adobe Proactively update customers about ALM updates, and upgrades and ensure necessary action to maintain availability and customer satisfaction. Proactively review and advise on the best practices and fine-tuning of ALM deployments. Proactively monitor reporting information and configurations of Adobe technologies at customer sites and make ongoing recommendations to Solution partners if involved. Help develop and maintain best practices for implementing and supporting Adobe products in both internal and customer-facing Knowledge Base. Maintain intimate knowledge of all Adobe products and services Provide clear and constructive product feedback to Adobe Product Management based on customer requirements Qualifications 4-10 years of account management experience (either pre- or post-sales) Experience in implementing/ supporting SAAS-based solutions preferably LMS/CMS. Experience in high-tech web technologies and Integration using APIs. Committed desire to provide customer satisfaction Strong written and verbal communication skills In-depth understanding of enterprise networks and infrastructure. Strong Troubleshooting and customer management skills are a must. In-depth understanding of APIs An understanding of CMS and SSO is required. Practical understanding of web servers and application servers. A practical understanding of Internet protocols: HTTP, SMTP, DNS, LDAP, and FTP is required. Basic Shell Scripting/Programming Experience (HTML, JavaScript, PHP) is an added advantage. SQL experience is an added advantage. Role & responsibilities Preferred candidate profile Perks and benefits

Job Title: Technical Account Manager Adobe Learning Manager (ALM) Location:bangalore Job Summary: We are seeking a highly motivated and experienced Technical Account Manager (TAM) to manage, escalate, and drive satisfactory resolution of customer issues related to Adobe products, particularly Adobe Learning Manager (ALM) . The ideal candidate will have experience in SaaS-based solution support and implementation, with strong technical troubleshooting and customer-facing skills. In this role, you will lead ALM implementations, support complex integration projects, and act as a trusted advisor to our enterprise clients. You will also collaborate with cross-functional Adobe teams including Product Support, Engineering, Product Management, and Customer Success. Key Responsibilities: Manage and drive the resolution of customer issues involving Adobe technologies, primarily Adobe Learning Manager. Lead implementation and consulting projects, including planning, scheduling, execution, and post-implementation support. Take ownership of escalated technical issues (P0/P1) and provide timely resolution, including during non-operational hours if required. Act as a liaison between the customer, Adobe Product Support, Engineering, and Product Management teams. Proactively communicate with customers regarding product updates, upgrades, and recommend necessary actions to ensure system availability. Review customer ALM deployments to suggest best practices, fine-tuning, and ongoing optimization. Monitor customer configurations and reports, and advise solution partners as needed. Contribute to internal and external Knowledge Base development. Maintain expert-level knowledge of Adobe products, especially ALM, and provide product feedback to internal teams based on real-world customer usage. Support Adobes customer success goals by ensuring high levels of satisfaction and engagement. Required Skill Set: Experience: 410 years in Account Management or Customer Success (pre-sales or post-sales) in a SaaS environment. Technical Expertise: Hands-on experience with Learning Management Systems (LMS) and/or Content Management Systems (CMS). Strong understanding of enterprise networking and infrastructure. Proficient in integration using APIs (REST/SOAP). Troubleshooting and problem-solving skills in customer environments. Communication: Excellent verbal and written communication skills; ability to manage difficult conversations with diplomacy. Protocols: Knowledge of internet protocols such as HTTP, SMTP, DNS, LDAP, FTP . Platform Knowledge: Understanding of CMS, SSO (Single Sign-On), Web and Application Servers. Preferred / Advantageous Skills: Working knowledge of Adobe Learning Manager or other Adobe Experience Cloud solutions. Experience with Shell scripting or basic programming languages like HTML, JavaScript, PHP . Familiarity with SQL and ability to query data for reporting or troubleshooting. Experience with customer support tools and CRM platforms. Ability to create documentation, how-to guides, and best practice articles.

We are seeking a experienced Accounts Head to manage the full spectrum of financial and compliance operations in our Chartered Accountant firm. The role involves overseeing bookkeeping, financial reporting, tax compliance, and team coordination.

Senior Facilities Director Strategic Leadership : You will provide strategic direction and leadership to the account management team. This involves setting clear goals, objectives, and performance targets to ensure the team is aligned with the overall business objectives. Client Relationship Management : You will oversee the management of key client relationships, acting as a primary point of contact for senior-level client stakeholders. Building and maintaining strong relationships with clients is crucial for customer satisfaction and business growth. Account Planning : You will be responsible for developing comprehensive account plans for key clients. This involves understanding the client's business objectives, identifying opportunities for growth, and creating strategies to achieve the client's goals. Team Management : You will lead a team of account managers, providing guidance, coaching, and support to ensure they deliver exceptional service to clients. This includes overseeing their performance, conducting performance evaluations, and providing ongoing training and development opportunities. Financial Management : You will be responsible for driving revenue growth within key accounts. This includes monitoring account profitability, managing budgets, and identifying opportunities to upsell or cross-sell additional services. Business Development : You will collaborate with business development teams to identify and pursue new business opportunities within your existing accounts. This may involve conducting market research, identifying target clients, and participating in proposal development and presentations. Operational Excellence : You will ensure operational excellence within the account management function. This involves implementing and monitoring best practices, developing and streamlining processes, and leveraging technology to enhance efficiency and effectiveness. Reporting and Analysis : You will produce regular reports and analysis on key account metrics, including account performance, revenue growth, client satisfaction, and market trends. These insights will help inform strategic decision-making and drive continuous improvement. Sound like you To apply you need to be: We uphold excellence in everything we doand were always on the lookout for people who share our values. To fit this role, you should be a: Seasoned expert You have at least 10-12 years experience in facilities account management under your belt. Likewise, you are a pro at handling complex account structures and client sensitivities. You are also an ace on the technical and financial know-how of running a service delivery team. Critical thinker Does problem solving come naturally to you In this role, you will need to come up with strategies in applying holistic approaches and long-term solutions for complex problems. Youll also need excellent organizational skills to prioritize work and meet tight deadlines. Compassionate leader Teamwork is a vital aspect of our brand, and well expect you to value this as well. Youll be the teams anchor in difficult days and their proud leader in times of success. Most important, youll lead by example, and promote open, constructive and collaborative relationships at all levels. On-site Bengaluru, KA Scheduled Weekly Hours: 40 . Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

Prepare and maintain accurate financial records, reports, and general ledger accounts Reconcile bank statements and manage accounts payable and receivable Ensure compliance with statutory laws and financial regulations (GST, TDS, Income Tax, etc.) Assist in budget preparation, forecasting, and financial planning Handle monthly, quarterly, and year-end closing processes Support internal and external audits by providing necessary documentation Monitor internal controls and suggest improvements Maintain fixed asset register and depreciation schedules Manage payroll accounting and liaise with the HR team for compliance Analyze financial discrepancies and recommend effective resolutions Coordinate with external consultants (CAs, auditors, etc.) for tax filings and financial statements Desired profile of the candidate * Bachelors degree in Accounting, Finance, or a related field (CPA preferred). 3-6 years of progressive accounting experience, preferably in a corporate environment. Solid knowledge of accounting principles and financial reporting. Experience with Tally and advanced Excel skills. Strong analytical, organizational, and problem-solving skills. Excellent communication and interpersonal skills. Ability to manage multiple tasks and meet deadlines in a fast-paced environment. Proficiency in MS Office - Word/ Excel/PPT

Develop and execute comprehensive end-to-end marketing strategies for leading eCommerce platforms. Plan and achieve consumer traffic, profitability, and ROI/ROAS targets through effective performance marketing campaigns. Align and finalize quarterly and annual activation plans by integrating trade and marketing strategies with platform partners, followed by regular performance reviews. Build and maintain strong vendor relationships to leverage industry best practices, ensuring high-quality campaign planning and execution for marketing initiatives. Monitor, analyze, and report key performance metrics to identify opportunities for optimizing KPIs across all areas of responsibility. Drive accelerated growth on emerging top eCommerce platforms by managing terms of trade negotiations, inventory availability, promotions, and strategic account initiatives. Design, develop, and oversee the delivery of both standard and customized reporting solutions. Collaborate cross-functionally with consumer marketing, creative agencies, account management, and trade & marketing teams to ensure alignment and effectiveness. Provide expert guidance on digital marketing best practices, emerging tools, and system improvements. Initiate and lead growth-oriented projects and analytical strategies to support eCommerce objectives, working closely with eCommerce partners to understand business challenges, key focus areas, and growth drivers, translating these into actionable analytical initiatives.

Job Title - Brand & Creative Group Project Manager | Associate Manager | The Strategy & Consulting Global Network Song Practice Management Level : 8 Associate Manager Location: Mumbai, Gurgaon, Bangalore Must have skills: Branding and Creative Project Management Good to have skills: Content Strategy, Measurement, Creative Strategy and Execution Job Summary : You will work closely with our Clients and the Accenture Song team and be responsible for leading and growing client accounts, ensuring exceptional client satisfaction, and driving the overall strategic direction of campaigns. You will be working closely with creative, strategy, media, and production teams to ensure integrated and effective solutions. You will be overseeing the end-to-end process of campaign, conceptualization, execution and ensure campaigns are delivered on time, within budget, and to the highest standard. Join our team of Strategy & Consulting Global Network Song who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challengesDo you want to design, build and implement strategies to enhance business performanceDoes working in an inclusive and collaborative environment spark your interest Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Customer, Sales & Service practice. The Practice A Brief Sketch The practice is aligned to the Global Network Song Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will provide transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. Your key responsibilities will include: Take full ownership of multiple marketing projects, ensuring clear vision, planning, execution, and successful delivery within scope, time, and budget. Develop and manage project plans, timelines, and workflows while aligning cross-functional teams, including account, creative, and production teams. Partner with business and strategy teams to develop holistic marketing and communications plans, including brand strategy, creative development, integrated campaigns, digital marketing, and market research. Leverage strong project management skills to oversee the execution of social media strategies, including content audits, social listening, playbook development, and communication roadmaps. Act as a bridge between clients and internal teams, ensuring seamless coordination, expectation management, and issue resolution throughout the project lifecycle. Build relationships with key client decision-makers, acting as a trusted advisor on all aspects of project execution, brand, and creative strategy. Stay updated on industry trends, emerging marketing technologies, and innovative solutions to bring fresh perspectives to client projects. Apply problem-solving skills to proactively identify risks, manage dependencies, and navigate challenges in a fast-paced environment. Maintain quality control across all deliverables, ensuring alignment with client objectives and brand standards. Familiarity with Gen AI tools and their applications in marketing project management would be an added advantage. Bring your best skills forward to excel at the role: Project Management | Marketing & Brand Strategy | Cross-functional Team Leadership | Client Relationship Management | Digital & Social Media Strategy | Data-driven Decision Making | Risk Mitigation | Campaign Execution & Optimization | Budget & Resource Management | Strong Communication & Presentation Skills Additional information: Work closely with leadership to support business development, thought leadership, and strategic initiatives. Analyze large volumes of data, integrating macroeconomic factors and competitive benchmarking to extract relevant insights. Thrive in a fast-paced, dynamic environment, managing both offshore and onshore project teams. Demonstrate strong stakeholder management, ensuring seamless client interactions and deepening relationships with key decision-makers. Exhibit leadership and team-building skills to collaborate with and motivate diverse teams toward achieving project goals. Identify new opportunities for business growth, develop innovative solutions, and drive end-to-end proposal development. Contribute to the enhancement of brand and creative strategy offerings by identifying areas of growth, skills, and emerging platforms. Read about us. Your experience counts! Strong portfolio or samples of work demonstrating strategic, end to end account management and key stakeholder management. In-depth knowledge of branding, creative development and execution, digital marketing, and campaign deployment Experience in working with middle to senior management levels within existing organization / client organizations. Hands-on experience and understanding of relevant tools / platforms Strong verbal communication skills. Good research, organizational, and time-management skills. Strong presentation skills and knowledge of using AI and GenAI tools. Experience in working across multiple industries. Experience in setting up and growing teams to meet needs across skills, geographies and industries. Whats in it for you Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. Global Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Global Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit Song Qualification Experience :8+ years of branding, overseeing end-to-end execution, social strategy or advertising experience in account management or related role with a major consulting firm or advertising agency or leading MNC. Educational Qualification: Bachelors or Masters Degree in Business or Marketing

Job Description Job Summary: We are seeking a detail-oriented and customer-focused Onboarding Specialist for Freshworks Professional Services to guide customers through the onboarding process, ensuring they successfully adopt and integrate our ITSM product, Freshservice. This role requires strong communication,basic project management, and problem-solving skills to support customers from initial setup to full operational use of our solutions. Key Responsibilities: Serve as the primary point of contact for customers during the onboarding process. Execute methodically following a structured onboarding plan tailored to customer needs. Configure and customize service settings based on customer requirements. Monitor customer progress, collect feedback, and address concerns proactively. Develop and maintain comprehensive technical and architectural documentation, covering system configurations, integrations, and customizations Identify opportunities to enhance the onboarding experience and improve customer satisfaction. Provide product training and best practices to ensure seamless adoption. Collaborate with internal teams (Sales, Customer Support, Product, and Engineering) to resolve any onboarding challenges. Provide support for post-onboarding transition to account management or customer success teams. Act as a product leader instilling confidence by devising innovative solutions during implementation, assessing existing enterprise customer health for improvement suggestions, and providing valuable customer feedback to the product team Stay updated on industry trends, Freshworks product updates, and best practices to continually enhance the capabilities of the customer experience Qualifications Qualifications & Skills: Bachelor s degree in Business, IT, Communications, or a related field (preferred). Overall 5-7 years of relevant industry experience 2+ years of experience in ITSM onboarding, customer success, account management, or a similar role preferably on Service Management SaaS tools like Manage Engine, Servicenow, BMC Helix, JIRA etc Excellent verbal and written communication abilities to lead customer conversations Ability to collaborate and work with Product, Engineering and Solution Architects to deliver best customer experience on Freshservice Technical proficiency with software platforms, CRM tools, and onboarding technologies. Ability to analyze customer needs and provide tailored solutions. Problem-solving mindset and ability to work independently. Experience in [Industry-Specific Knowledge, e.g., SaaS, Healthcare, Finance] is a plus. Proactive action taking and willingness to deliver more

. Market Mapping of the Business Industry Analysis: Conducting comprehensive research to understand the engineering and construction market landscape, including size, growth trends, and key players. Segmentation: Identifying and segmenting the market into distinct sub-sectors (e.g., residential, commercial, infrastructure) to target specific opportunities. Competitor Analysis : Analyzing competitors to understand their strengths, weaknesses, market positioning, and strategies. Use this insight to identify gaps and opportunities. Data Sources: Leveraging industry reports, market research firms, and internal data to inform your mapping process. 2.Mapping of Various Sub-Sectors Stakeholder Engagement : Engaging with stakeholders (clients, contractors, suppliers) to gather insights on their needs, pain points, and preferences in each sub-sector. Surveys and Interviews: Conducting surveys and interviews to collect qualitative and quantitative data about market needs and expectations. T rends Identification: Identifying trends affecting the engineering and construction sector (e.g., sustainability, digital transformation) that may influence client needs. 3.Aligning Products and Offerings with Market Needs Gap Analysis: Comparing existing product offerings with identified market needs to pinpoint gaps. Product Development : Collaborating with R&D and product teams to develop or adapt products that address specific client needs and enhance value. Feedback Loop: Establishing a continuous feedback loop with clients to ensure that products evolve in line with changing needs and preferences. 4.Developing a Business-Enabling Eco-System of Value-Added Services (VAS) Identify VAS Opportunities : Determining value-added services that complement the core offerings (e.g., consulting, training, maintenance). Partnership Development: Building partnerships with other service providers to enhance VAS portfolio and provide comprehensive solutions to clients. Marketing VAS: Developing marketing strategy to promote these services, emphasizing their benefits and integration with the primary offerings. 5. Expand the Surety Principal Market and Maintain First Mover Advantage Market Research : Conducting detailed research to identify potential clients and markets for surety products. Strategic Partnerships: Forming alliances with key stakeholders (banks, insurance companies) to expand your reach and credibility in the surety market. Innovation: Staying ahead of competitors by continuously innovating and enhancing surety offerings, ensuring they meet evolving market demands . 6 . Top-Line and Bottom-Line Responsibility for the 2 LOBs Financial Planning : Developing financial plans and forecasts for each LOB, including revenue targets and cost management strategies. Performance Metrics : Defining key performance indicators (KPIs) for both top-line growth and bottom-line efficiency, and regularly monitor progress. Cross-LOB Synergies : Identifying opportunities for collaboration between LOBs to drive growth and improve operational efficiencies. 7.Account Management of Clients Client Relationship Management : Ensuring Implementation of client relationship management (CRM) system to track interactions, needs, and satisfaction levels. Regular Engagement : Ensuring regular check-ins with clients to discuss their needs, gather feedback, and identify new opportunities. Tailored Solutions : Providing customized solutions based on individual client needs and preferences to enhance satisfaction and loyalty. 8.Market Management and Distribution Channel Strategy: Developing comprehensive distribution strategy that identifies key channels and partners for reaching the target market . Sales Enablement: Equipping the team with the tools and resources needed to effectively engage clients and communicate value propositions. Market Penetration: Implementing targeted marketing campaigns to increase awareness and drive demand for your products across identified sub-sectors. 9.Team Development & Management Team Development: Investing in training and development programs to enhance the skills and capabilities of your team members. Performance Reviews: Establishing regular performance review process to assess individual and team contributions, providing constructive feedback and recognition.

Reports To: Bench Sales Manager / Sales Director kloudbricks - Your Modern Business Solutions Partner Work With Us Discover Your Path, Shape Your Future: Explore Careers Today! We believe in nurturing talent, fostering creativity, and creating a dynamic work environment where every team member can thrive and make a difference. Job Summary: We are looking for a US IT Bench Sales Recruiter with 2 years of experience to join our growing team. The ideal candidate will have hands-on experience in marketing bench IT resources to potential clients, negotiating contracts, and helping our clients meet their staffing needs with skilled professionals. This role focuses on selling bench IT resources to US-based clients, with a primary responsibility to drive placements and revenue growth. Key Responsibilities: 1. Bench Sales & Resource Marketing: Actively market bench IT professionals (consultants who are currently between projects) to potential clients in the US. Identify suitable candidates for open roles with a focus on skills and expertise such as Java, .NET, Python, Cloud, Data Science, etc. Review resumes, highlight key skills, and create compelling candidate profiles to present to clients. Work closely with recruiters and technical teams to understand the candidates strengths and match them with client requirements. Build and maintain relationships with US-based clients (consulting companies, direct clients, and IT service providers). Understand their resource needs and present qualified bench candidates. 2. Cold Calling & Lead Generation: Proactively prospect new clients through cold calling, email campaigns, LinkedIn, and networking to expand the bench sales pipeline. Develop and maintain a client base of companies looking for IT staffing solutions. Follow up on inbound leads and nurture relationships with existing clients to increase opportunities for bench placements. Use CRM tools to track and manage leads, opportunities, and client interactions. 3. Negotiation & Deal Closure: Negotiate pay rates, terms of employment, and other contractual details with clients to finalize placements. Work closely with the client and candidate to ensure smooth and successful onboarding. Once a candidate is placed, continue to liaise with both the client and consultant to ensure satisfaction and resolve any potential issues. 4. Pipeline Management & Reporting: Maintain an updated pipeline of bench candidates and sales opportunities. Ensure accurate tracking of leads, submissions, placements, and follow-ups. Use CRM systems (Salesforce, Bullhorn, etc.) to track client interactions, maintain records, and report on sales activities, conversions, and placement metrics. 5. Collaborate with Internal Teams: Collaborate with the internal recruiting team to get updates on available bench resources, ensure candidates are ready for client submissions, and provide them with the necessary details (resume, skill sets, availability, etc.). Work with the delivery or account management team to gather feedback from clients and ensure the client s needs are fully met. Provide recommendations for improvements in candidate selection and sales processes. 6. Market Intelligence & Industry Trends: Stay updated on market trends, competitor activities, and changing client requirements in the US IT staffing space. Share insights with the sales team to refine strategies. Stay informed about emerging technologies in the IT sector (e.g., AI, cloud computing, data analytics) and ensure knowledge of the technical skills required for client projects. Required Skills & Qualifications: 2+ years of experience in US IT Bench Sales, IT Staffing, or Recruitment Sales with a focus on selling bench resources. Excellent verbal and written communication skills with a strong ability to engage and influence clients. Sales Skills & Target-Oriented: Proven ability to work in a target-driven environment, managing a sales pipeline and achieving revenue goals. Good understanding of various IT roles (e.g., software developers, system admins, cloud engineers) and technologies (e.g., Java, .NET, AWS, Python, etc.) that are in demand for staffing. Proven track record in cold calling, networking, and identifying new business opportunities to expand the client base. Experience in maintaining long-term client relationships, understanding their staffing needs, and providing suitable candidates from the bench pool. Proficiency in using CRM systems (e.g., Salesforce, Bullhorn, Zoho CRM) and other recruiting tools (LinkedIn Recruiter, Indeed, Monster) to track leads, submissions, and candidate information. Ability to manage multiple client relationships, candidates, and sales opportunities simultaneously while maintaining a high level of organization. Preferred Qualifications: - Bachelor s degree in Business, IT, Marketing, or related field. - Knowledge or experience with VMS (Vendor Management Systems) and direct client contracts is a plus. - Familiarity with US staffing laws and regulations, including H1B, OPT, CPT, and other visa types. - Previous experience in a high-volume staffing environment (consulting, IT, or technology services). - Competitive base salary with attractive commission structure - Exposure to diverse clients and industries in the IT staffing sector - Opportunities for growth and career development in bench sales and staffing - Collaborative work environment with a focus on team success - [Other perks, e.g., health benefits, remote work options, career progression opportunities] Upload Resume/CV This will auto-fill all the relevant fields for the application. Max if 1Mb file is allowed. We can parse resumes in doc, dotx formats

We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. What youll do: As a Services Account Executive (SAE), you will play a pivotal role in driving the development and growth of new Services business, managing strategic relationships, and representing the SAP Services organization from a sales and business development perspective. Account & Customer Relationship Management: Develop and maintain effective relationships with senior executives in assigned accounts. Act as the single point of contact for the customer, representing the SAP Services organization to establishing and expand Services footprint. Contribute directly to the long-term success of customer and partner relationships within the account. Demand Generation, Pipeline, and Opportunity Management: Generate qualified opportunities based on a holistic understanding of customer challenges. Sales Excellence: Develop and deliver best-practice comprehensive Services account plans to address customer and prospects priorities and pain points. Be accountable for booking and revenue targets for services in the assigned account(s). Manage opportunities and bids, shaping deals in alignment with agreed governance processes, controls, and targets. Leading a (Virtual) Account Team Orchestrate resources to execute winning sales and support delivery teams. Collaborate effectively within the SAP ecosystem. Manage customers and partners while applying value selling and solution selling techniques. What you bring: 10+ years of direct quota carrying selling experience in enterprise software and services industry. Demonstrated success in managing accounts, generating and managing opportunities, and deal closure. Intimate knowledge of enterprise software projects and the overall lifecycle management of enterprise applications. Experience working with large multinational customers and in other countries and regions. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 406350 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Requisition ID: 406350 Posted Date: Jun 12, 2025 Work Area: Sales Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10% Location:

We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Location : Bangalore / Gurgaon DESCRIPTION The Project Manager at SAP Adoption Services Center (ASC) is responsible for the overall management of projects originated by the SAP Market Units (MU) in various countries. They are responsible for planning, tracking and managing the project, for identifying key resources and providing the governance required to meet project objectives. The Project Manager provides leadership to cross-functional teams responsible for delivering project outputs to time, budget and quality criteria. The Project Manager also ensures adherence to project management methodology practices, provides team coaching, evaluates the performance of team members and reinforces knowledge management through collection and communication of lessons learned. ESSENTIAL DUTIES AND RESPONSIBILITIES Manage relationship with stakeholders, internal and external, keeping stakeholders informed of progress and issues, manage expectations and stakeholder s satisfaction on all project requirements to enable positive customer reference and success story. Communicate a clear vision of the project s objectives and motivate the project team to achieve them; create a project environment that enables peak performance by team members. Conduct project planning activities and manage the execution of projects according to plan through the project life cycle from Initiating to Close. Ensure proper use of methodology, tools, procedures and governance to best meet project objectives Proactively identify changes in work scope and ensure appropriate planning measures are taken with stakeholders to reassess and amend the scope of work, budget and timeline. Manage the financial aspects of the project: budgeting and estimate to actual variance. Analyze risk, establish contingency plans and identify trigger events for risk mitigating action. Escalate issues early about the project to account management or delivery management. Mentor project teams to ensure implementation of enterprise project management methodology, standards and processes. SKILLS AND COMPETENCIES Proficient understanding of SAP solutions and of the consulting business processes and functions. Proficiency with project management methodologies and tools Good understanding and experience in both traditional and Agile project management methodologies A clear vision of what determines a successful project for the customer and for the enterprise. Adaptability and flexibility to manage deadline pressure, ambiguity, and change. Ability to negotiate consensus amongst diverse groups even outside the reporting structure. Conceptual analytical thinking and decision-making skills. Strong interpersonal and communication skills; the ability to work well with people from different disciplines; effective communication with senior management, clients, peers, and team members. EXPERIENCE AND EDUCATIONAL REQUIREMENTS Bachelors Degree with total of 9 to 15 years of professional experience. Minimum 7 years of project management experience in project implementations using formal project management methodology, techniques and tools. PMP certification and /or other industry and project management certifications preferred Demonstrated experience in team building and leading teams. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 417247 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Requisition ID: 417247 Posted Date: Jun 17, 2025 Work Area: Consulting and Professional Services Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10% Location:

We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Deployment Consultant Description SAP Concur is seeking to expand its Global Service Delivery Organization with Deployment Consultants that will serve as a centralized scoping & quoting function (Non-ARR) supporting the Enterprise Distribution Teams. Deployment Consulting will be responsible for driving profitable revenue growth and customer retention by explaining, conveying, and tailoring Concur s implementation methodology to customers and prospects while also identifying and positioning non-ARR expansion services to sell services as a strategic differentiator for SAP Concur. Deployment Consultants will work collaboratively across Enterprise Service Delivery and Distribution teams to generate leads and convert pipeline into sales by conducting conversations of value which will lead to the development of customized implementation plans that deliver best-in-class customer experiences, exceed customer-specified expectations, and scale the SAP Concur Service Delivery business. This role will possess high level knowledge in SAP Concur s implementation methodologies and customer expansion portfolio to oversee, influence and track the execution of targeted sales opportunities. Responsibilities: Responsible for supporting sales of the high-volume expansion business for the Enterprise Distribution team by quarterbacking one-time setups/non-ARR opportunities which would include: Opening the Opportunity (When Necessary) Client Communication Scoping Negotiation SOF Generation Closing the Opportunity and Transitioning to Implementation Responsible for helping existing customers continue transforming their organizations by collaboratively identifying SAP Concur solutions to further optimize their SAP Concur experience for end users. Understanding customer s needs, challenges and expected outcomes to provide strategic solution advice and consultation to support. Ability to sell and close implementation conversations with customers. Leverage solutions experience to interact with customers through virtual meetings, discovery, and follow-up discussions to execute against the customer s strategic objectives. Compose and deliver explanations articulating the customer objective, proposed solution and outcome while leaving a strong and positive impression to audiences. Gain acceptance from the customer that SAP Concur solutions and implementation plans can solve the customer s challenge. Consistently negotiates and closes business. Ability to own Sales Cycles from start to finish for select, Non-ARR Expansion opportunities. Responsible for the identification of incremental revenue opportunities and in elevating SAP s position in the market. In partnership with the Service Delivery teams, provide strategic sales cycle support contributing to positive customer delivery outcomes. Partner with other Deployment Consultants to provide versatile support for targeted cross-functional teams. Ability to adapt to changes in roles and responsibilities Be aware of, and comply with, all corporate policies. Job Specific Specialized Knowledge & Skills Minimum 2 years of professional experience in Service Delivery and/or Customer Support, Consulting, Account Management or Sales/Sales Support. Diverse industry experience and/or ability to research and learn from other SAP experts Exemplary research and authoring skills with a strong emphasis on synthesis and simply representing complex scenarios. Proven consultative engagement approach: identify the need for an engagement, then shape, sell and run the sales cycle. Experience in diverse technology landscape and process/technology integration issues, SAP Concur technologies preferred. Establishes and maintains processes that generate strong customer satisfaction. Excellent presentation and communication skills. Able to adapt and thrive in a fast-paced, changing environment. Customer facing and facilitation experience strongly desired. Results-driven. Experience leveraging Excel, PowerPoint, Word, Teams, SalesForce, HMC and Big Machines experience is a plus. EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES: Bachelor s degree (or equivalent) required Master equivalent: optional Fluency in English, any other language an asset Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 420619 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Requisition ID: 420619 Posted Date: Jun 20, 2025 Work Area: Consulting and Professional Services Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10%

We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Business Processes Consultant - SAP Concur Deployment Consultant Description SAP Concur is seeking to expand its Global Service Delivery Organization with Deployment Consultants that will serve as a centralized scoping & quoting function (Non-ARR) supporting the Enterprise Distribution Teams. Deployment Consulting will be responsible for driving profitable revenue growth and customer retention by explaining, conveying, and tailoring Concur s implementation methodology to customers and prospects while also identifying and positioning non-ARR expansion services to sell services as a strategic differentiator for SAP Concur. Deployment Consultants will work collaboratively across Enterprise Service Delivery and Distribution teams to generate leads and convert pipeline into sales by conducting conversations of value which will lead to the development of customized implementation plans that deliver best-in-class customer experiences, exceed customer-specified expectations, and scale the SAP Concur Service Delivery business. This role will possess high level knowledge in SAP Concur s implementation methodologies and customer expansion portfolio to oversee, influence and track the execution of targeted sales opportunities. Responsibilities: Responsible for supporting sales of the high-volume expansion business for the Enterprise Distribution team by quarterbacking one-time setups/non-ARR opportunities which would include: oOpening the Opportunity (When Necessary) oClient Communication oScoping oNegotiation oSOF Generation oClosing the Opportunity and Transitioning to Implementation Responsible for helping existing customers continue transforming their organizations by collaboratively identifying SAP Concur solutions to further optimize their SAP Concur experience for end users. Understanding customer s needs, challenges and expected outcomes to provide strategic solution advice and consultation to support. Ability to sell and close implementation conversations with customers. Leverage solutions experience to interact with customers through virtual meetings, discovery, and follow-up discussions to execute against the customer s strategic objectives. Compose and deliver explanations articulating the customer objective, proposed solution and outcome while leaving a strong and positive impression to audiences. Gain acceptance from the customer that SAP Concur solutions and implementation plans can solve the customer s challenge. Consistently negotiates and closes business. Ability to own Sales Cycles from start to finish for select, Non-ARR Expansion opportunities. Responsible for the identification of incremental revenue opportunities and in elevating SAP s position in the market. In partnership with the Service Delivery teams, provide strategic sales cycle support contributing to positive customer delivery outcomes. Partner with other Deployment Consultants to provide versatile support for targeted cross-functional teams. Ability to adapt to changes in roles and responsibilities Be aware of, and comply with, all corporate policies. Job Specific Specialized Knowledge & Skills Minimum 5 years of professional experience in Service Delivery and/or Customer Support, Consulting, Account Management or Sales/Sales Support. Diverse industry experience and/or ability to research and learn from other SAP experts Exemplary research and authoring skills with a strong emphasis on synthesis and simply representing complex scenarios. Proven consultative engagement approach: identify the need for an engagement, then shape, sell and run the sales cycle. Experience in diverse technology landscape and process/technology integration issues, SAP Concur technologies preferred. Establishes and maintains processes that generate strong customer satisfaction. Excellent presentation and communication skills. Able to adapt and thrive in a fast-paced, changing environment. Customer facing and facilitation experience strongly desired. Results-driven. Experience leveraging Excel, PowerPoint, Word, Teams, SalesForce, HMC and Big Machines experience is a plus. EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES: Bachelor s degree (or equivalent) required Master equivalent: optional Fluency in English, any other language an asset Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 422302 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Requisition ID: 422302 Posted Date: Mar 25, 2025 Work Area: Consulting and Professional Services Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10%

We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. What youll do We are looking for a highly motivated salesperson to join the Sales Team for Supply Chain Management (SCM) for the Indian Subcontinent. Leveraging on the strength of our existing SCM organization, the mission of this team is to engage with our customers, partners and collaborate with Industry field sales presenting and selling the value of our end-to-end Supply Chain Management solution portfolio. The SCM Salesperson can count on the support of an extensive network of experts across the organisation as well as regional and global teams of business development experts and presales professionals. You shall be responsible for meeting and/or exceeding the Company s annual revenue and booking quota for assigned territory. Need to Identify, develop, and retains new business relationships. Develops sales opportunities through prospecting, cold calling, and leveraging third party relationships. Responsible for sales account management and customer satisfaction. Achieve sales objectives primarily through selling SAP Supply Chain Management s software solutions to new Customers, Renewals and through sales (Upsell & Cross Sell) of Additional Solutions and Services to new customers. Develop and maintain an effective business, sales, and marketing plan for assigned patch or territory. Develops sales strategies that link prospect s business drivers to SAP Supply Chain Management s Solution. Identify sales opportunities through direct prospecting, lead follow up, networking and partner relationships. Manage sales process through qualification, needs analysis, product demonstration, negotiation and close. Perform Quarterly & Annual Territory & Strategic Business Plan for your set of accounts / territory at the start of every year or quarter. Work with pre-sales team when technical or product support is required. Effectively demonstrates and presents SAP Supply Chain Management s solutions to qualified prospects. Demonstrate and maintain a high level of knowledge about SAP Supply Chain Management s products and services. Demonstrate and maintain an understanding of the territory, marketplace, competitive offerings and other business issues relevant to the position.Use effective time and territory management to maximize results. What you bring Bachelor or Master s degree or higher in business, management, information systems, or Supply Chain Management or Logistics Management or similar Strong sales attitude (from building pipe to close the deal) and needs to be self-motivated and able to independently drive your own patch / territory. Good understanding of the fundamental processes in supply chain and logistics. Should be very confident in dealing with people on all company levels - especially with Senior Executives and Key Decision Makers Needs to be a Team player and should know how to work in collaboration with the extended SCM and Account teams Strong networking skills with customers and their buying centers. Excellent communication and presentation skills on executive level. Excellent organizational, business strategy planning and program management skills. Fluency in English Work collaboratively with the Extended Value Added Team (VAT) to achieve desired customer results

Administering SQL Server, the backup, integration, restore, reporting and maintenance processes. Diagnose and analyze using third-party diagnostic tools. SQL Server security configuration and management Work with the team on migrating older versions of SQL Server to new, if required. Administer and maintain Azure SQL managed instance. Development on Power BI, if required. Create Business Requirement document, KPI dimensions matrix, source to target mapping documents. Account Mining/ Account Management. JBoss migration, if required. Identify issues in the core policy system, if required Required Skills & Experience: 2+ Years of SQL Server. Strong Technical Experience. Ability to work independently as well as in a team environment. Ability to be flexible; quick learner; focused, detail oriented Joe Redwine Joe brings almost 25 years of experience building innovative higher education technology services companies. He is a retired USAF officer providing leadership in the areas of space, intelligence, and flight operations. Joe is a collaborative leader known for his passion for building teams focused on customer needs. He previously served as VP of Client Experience at CampusWorks and COO of Dynamic Campus.

Key Responsibilities Windows Device Management: Configure and maintain Windows devices, ensuring a thorough understanding of OS installation and upgrade processes. Knowledge of Auto-pilot process is plus. Software Installation and Management: Oversee software installation and updates, possessing basic knowledge of software deployment processes and tools (SCCM\Intune) Technical Support: Provide L1\L2 technical support and troubleshooting for hardware, software, and network issues. Demonstrate good understanding of Widows OS (Windows 10 and 11), including log reading capabilities and the use of Event Viewer to diagnose and resolve issues. Network Knowledge: Support basic network connectivity issues, including troubleshooting network problems and ensuring stable performance as per basic scope of L1\L2. Windows Administration: Administer Windows environments, including user accounts, permissions, and system configurations (This will be mainly for L2 level) SCCM and Intune: Utilize SCCM and Intune for device management, software deployment, and policy enforcement. Active Directory: Manage Active Directory environments, including user account management, group policies, and permissions as per basic scope of L1\L2. Documentation and Reporting: Maintain accurate documentation of IT processes, configurations, and troubleshooting procedures. Provide regular updates on IT operations and issues. Team Collaboration: Work closely with other IT team members and departments to resolve issues within SLA and support IT initiatives. Compliance and Security: Ensure IT systems comply with company policies and security standards. Implement best practices for data protection and system security. ITIL and ITSM tool - Follow ITIL processes and use global ITSM tool to track the tickets and manage the delivery. What do you need to know? 1-3 years of experience in Windows device configuration, OS installation, and troubleshooting, with a deep understanding of OS installation and upgrade processes. 1-3 years of experience with software installation and management, including a strong grasp of software deployment processes and tools. Good knowledge of Windows 10 and 11, including log reading capabilities and troubleshooting using Event Viewer. Basic Experience with SCCM and Intune for device management and software deployment will be plus Basic knowledge of ITIL process framework and ITSM tools such as ServiceNow, Manage Engine Service Desk Plus etc with basic knowledge of Service\incident\problem\change management will be a plus Knowledge and experience managing and supporting Active Directory environments at L1 level Excellent problem-solving skills and the ability to work under pressure. Strong communication skills for effective collaboration with team members and end-users. Critical Experience & Qualifications Global delivery with diverse team and operate with urgency. Superior customer service mindset and solution delivery focus Great communicator with the ability to interact with a wide variety of stakeholders and present the business side of technical topics to diverse audiences. Thirst for learning and personal development BA/BS/BE/B.Tech/B.Sc./BCA/BCom etc degree. Microsoft or other certifications against the technologies mentioned above is a Plus What do we offer? Open culture and challenging opportunity to satisfy intellectual needs Flexible working hours Smart working: hybrid remote/office working environment Work-life balance Excellent, dynamic and multicultural environment

Description & Requirements Introduction: A Career at HARMAN Automotive We re a global, multi-disciplinary team that s putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career. Engineer audio systems and integrated technology platforms that augment the driving experience Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence Advance in-vehicle infotainment, safety, efficiency, and enjoyment About the Role As Manager - Customer Success Management, you will be responsible for ensuring long-term success and growth of Harman AES business for your customer(s). You (and your team) will ensure adherence to customer care-abouts and work closely with your customer and internal counterpart(s) to maintain and grow the existing business with healthy commercials. Your Team This position is either of an individual contributor or a team-leader (leading a small team of onsite PMs / resident engineers depending on the size and complexity of the customer engagement). Additionally, this role entails being team player with collaboration across AES sales / pre-sales, CPMs of linked Harman Customer Group, AES Domains and Project delivery. This role reports into AES Portfolio Business Lead. What You Will Do Be the Single point of contact from Harman to capture and propagate technical voice of customer (VOC) and technology roadmap for existing OEM engagements Proactively identify and manage farming opportunities working closely with sales for new business wins in existing accounts Drive continuity of awarded business through program extensions, CRs and follow-on programs , working closely with PMs and delivery organization. Contribute to overall account growth by ensuring VOC, customer technical care-abouts and pain-points is captured, regularly updated and incorporated into - overall account sales strategy, working closely with AES sales - proposal responses, working closely with pre-sales - proactive pitches, POCs for customers, working closely with AES domains Facilitate technical stakeholder mapping at customers, working closely with Harman CGs and AES sales to identify and nurture customer champions for Harman AES. What You Need Bachelor s Degree in Engineering or Bachelor s Degree in Business Management 7+ years of related program management experience 3+ years in an Account Management role along with customer interfacing and cultivating customer relationships Extensive experience in consulting and/or client-facing roles with applicable customer/OEM Must have a thorough understanding of Automotive OEM s organization and processes Must have 3+ years of Automotive experience (account management, change management) and have deep network contacts. Thorough understanding of P&L statements Strong problem solving and negotiation skills Basic technical understanding of Automotive SW systems What Makes You Eligible Be willing to travel up to 30%, domestic and international travel Be willing to work in an office, or temporarily from client sites Successfully complete a background investigation and drug screen as a condition of employment What is Nice to Have Master s degree in Engineering or Business Management Experience working with the applicable customer/OEM Work experience with an infotainment, connectivity, ADAS, etc. relevant SW Tier 1 supplier What We Offer Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.) Extensive training opportunities through our own HARMAN University Competitive wellness benefits Access to HARMAN Campus Fitness Center and Cafeteria An inclusive and diverse work environment that fosters and encourages professional and personal development About HARMAN: Where Innovation Unleashes Next-Level Technology Ever since the 1920s, we ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected. Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other. If you re ready to innovate and do work that makes a lasting impact, join our talent community today ! Important Notice: Recruitment Scams Please be aware that HARMAN recruiters will always communicate with you from an @harman.com email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for .

Description & Requirements Introduction: A Career at HARMAN Automotive We re a global, multi-disciplinary team that s putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career. Engineer audio systems and integrated technology platforms that augment the driving experience. Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence. Advance in-vehicle infotainment, safety, efficiency, and enjoyment About the Role Harman Automotive Services is looking for a Manager - Sales and Revenue Operations to join the Automotive Services Business Operations team. In this role, you would be positioned within the Sales ecosystem and acting as a Strategic partner who is responsible for improving efficiency, introducing and executing transformative programs, provide inputs which would be key to growth and profitability. In this role you would be collaborating with the Sales, Presales, Customer Success, Finance, and Delivery teams to participate in activities required for the smooth functioning of the overall sales function. What You Will Do Managing the end-to-end Sales and Revenue Operations for a globally and functionally distributed Sales ecosystem, ensuring conventional governance of sales regimen and creative transformational methods to keep the sales engine humming. Provide actionable and strategic inputs on forecast, pipeline health, and risks ensuring that organizational goals are followed, and course corrections and interventions are not delayed. Participate in account plan reviews to understand Customer Success team s account footprint strategy and provide recommendations and track metrics related to customer engagement, farming opportunities, and profitability. Partner with Sales, Presales, Customer Success, Sales Strategy, and Partnerships teams to become accountable for the governance of sales pipeline, current pursuits, demand velocity, account plan, strategic initiatives and demand planning for new and existing businesses. Ensuring Sales data processing, management, and hygiene and understanding the importance of managing a multi-tool, multi-source data gathering and information extraction system. Work closely with Finance, Business Leads and Engineering Delivery teams to influence profitability metrics and plan ramp-ups, ramp-downs, and workforce additions and regional expansions. Participate in Sales reviews and governance calls to close open actions and blockers for seamless execution of Sales function. Regular sync-ups, present data efficiently using various dashboards, with stakeholders from the Sales and Customer Success teams to help them take decisions and actions for profitable business and growth. Follow up and ensure key steps in the sales lifecycle business processes are actioned on time and within SLAs Manage a completion-based follow-up cadence with the functional step owners in different business processes. Publish weekly reports for business processes flagging progress, risks, and pending actions. Ensure data validation based on Harman standards for tools in the Harman Ecosystem. What You Need to Be Successful 10-12+ years of experience within Sales or Revenue Operations within the Software Services Industry. Experience working Automotive Tier-1 or OEM companies or clients. Master s degree in business administration preferably MBA. Knowledge of key processes of Sales and Revenue Operations Governance, Deal Tracking, Bid Management Lifecycle, Cost control, and Revenue Optimization. Excellent hands-on experience on using Salesforce tool. Proven business awareness or hands-on experience in Working with Bid management teams with an understanding of the biding lifecycle. Working with Customer Success, Farming, or Account Management teams understanding the sales lifecycle of existing businesses. Working with New business or hunting teams understanding customer ecosystems and pipeline management. Working with Partnerships and Strategy teams understanding and contributing to the overall Sales vision and strategy of the organization. Working with Finance controlling teams understanding the commercial aspects of deal structuring and positioning. Working with Delivery and Engineering teams understanding deal transition, resource planning, and ramp-up design for an opportunity from inception to kick-off. Expert in data analytics and representation with the ability to create data visualizations using Microsoft Excel for multi-source and multidimensional data. Proven experience in creating presentations related to Sales and Revenue Operations and a keen eye to map critical KPIs together to showcase the overall health of the Sales organization. Exceptional presentation skills and ability to create and deliver presentations to multiple business stakeholders. Creative problem-solver with the ability to work with a blank slate and inspire others. Excellent organizational and cross functional skills Strong verbal, written and presentation skills to have effective communication at all levels in the organization. Bonus Points if You Have Experience in working within an Automotive OEM or Tier-1 supplier in the Automotive industry. Experience in using AI tools to maximize efficiency in Business Operations and Workforce Management What Makes You Eligible Willingness to travel. Willingness to work in an office. Any offer of employment is conditioned upon the successful completion of a background investigation. What We Offer Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location. Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.) Extensive training opportunities through our own HARMAN University Competitive wellness benefits Tuition reimbursement Be Brilliant employee recognition and rewards program. An inclusive and diverse work environment that fosters and encourages professional and personal development. You Belong Here HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you - all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want. About HARMAN: Where Innovation Unleashes Next-Level Technology Ever since the 1920s, we ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected. Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other. If you re ready to innovate and do work that makes a lasting impact, join our talent community today !

Job Description We are looking for a highly motivated and self-driven Sales Account Manager with a strong background in techno-commercial sales. The ideal candidate will have 8 or more years of relevant experience and will be responsible for driving revenue growth across assigned geographies and named accounts. This role demands a proactive professional who thrives in a dynamic environment and can effectively bridge the gap between technical offerings and commercial strategy. Key Responsibilities: Generate and grow revenue from assigned geographical territories and named key accounts. Build and maintain strong relationships with customers, understanding their needs and aligning solutions accordingly. Identify and pursue new business opportunities within the territory. Collaborate with internal stakeholders (product, marketing, service) to ensure customer satisfaction. Conduct regular customer meetings, presentations, and product demonstrations. Achieve and exceed sales targets and KPIs. Provide accurate sales forecasts and market intelligence reports. Maintain CRM data and ensure timely reporting and follow-ups. Qualifications Graduate or Postgraduate in Science/Engineering/Business or a related field. 8+ years of experience in techno-commercial sales, preferably in biopharma/Pharma, analytical instruments Strong understanding of sales strategies and account management. Excellent communication, negotiation, and presentation skills. Self-motivated with the ability to work independently and manage time effectively. Proficient in MS Office and CRM tools. Preferred Qualifications: Experience in managing large enterprise accounts or complex sales cycles. Knowledge of Phrama/Bio Pharma Industry/Analytical Technologies MBA or equivalent post-graduate degree is a plus. Additional Details This job has a full time weekly schedule. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https: / / careers.agilent.com / locations Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws. Travel Required: 75% of the Time Shift: Day Duration: No End Date Job Function: Sales

Job Description Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek -- so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com. Responds to and /or provides assistance to Agilent internal customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status account management, customer operations center, accounts receivable, collections, invoicing, contract, Tax enablement, Quota credit department and territory tax representatives to handle a variety of pre-sales or post-sales service functions. Resolves problems by applying established policies, procedures and tactics. Discipline: The candidate will be working with in the CMG team to support EMEA region with responsibility of handling internal/ external customer request in pre-defined timeline. Operational work is related to validation & authentication of requested companies/customers/resellers, distributors as per the Customer Master Governance standards worldwide. Monitors processes and the effectiveness of business controls and recommends improvements. Ensures proper control, recording and classification of transactions. Uses account governance systems and tools to input data, generate reports, conduct specialized research projects and respond to inquiries. Interfaces with sales support, customer service and order management teams to verify accounts. Job Description: Handling internal/ external customer operational request with quality in pre-defined timeline. Communicating and coordinating with internal partner as necessary. Transactions tickets processing while meeting strict TAT timelines Bring inconsistencies and problems to the attention of the management. Work with other teams in coordination for customer data governance, master data management, banking information management, collaboration with credit evaluation, taxes and compliance. Authorized for creation and maintenance of customer master data Able to adjust to rotational work environment and flexible in shift coverage Will be responsible for maintaining, enhancing, and enforcing the discipline required for maintaining integrity of the process. Qualifications Critical thinker, good analytical skills, Strong customer-focus & Data-driven approach. Problem-solving & decision-making abilities to support the internal partner in order to achieve their goals. Hands on experience in SAP CRM, Mendix Web tool, ECC T-codes, Google Geo-mapping search engine. Technical MS Office knowledge is additional advantage. Excellent verbal/written communication skills, as would need to engage with internal partners to understand their requirement. Experienced working in a multi-cultural, global environment. Strong portfolio, excellent attitude and a good team player Delivery oriented and able to work independently under strict deadlines. Knowledge of processes & documentation. Experience - 3-5 years, preferred prior work experience in Operations & master data Additional Details This job has a full time weekly schedule. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https: / / careers.agilent.com / locations Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws. Travel Required: No Shift: Day Duration: No End Date Job Function: Administration