About VIS Networks VIS Networks is a technology-driven company dedicated to transforming customer experiences through innovative communication solutions. Our flagship product, RADIUS, an Omnichannel Interaction System, enables businesses to manage customer engagement across voice, chat, email, social, and more from a unified platform. Role Overview We are seeking an experienced and passionate UI/UX Designer with 8+ years of hands-on experience in the software domain. As a core member of our product design team, you will shape intuitive, user-centered interfaces that enhance the way global enterprises interact with customers using RADIUS. This role requires deep empathy for users, a strong understanding of product workflows, and the ability to collaborate across product, engineering, and marketing teams. Key Responsibilities Lead the end-to-end design process for web and mobile interfaces within RADIUS. Translate product requirements and user feedback into wireframes, user flows, and high-fidelity mockups. Design intuitive dashboards, interaction screens, and data visualizations that simplify complexity. Conduct user research, usability testing, and iterate based on insights. Define and maintain a scalable design system, ensuring visual consistency across the platform. Collaborate closely with product managers and developers to implement features that drive user engagement. Contribute to the evolution of RADIUS's overall user experience and interaction patterns. Stay current with UI/UX best practices, accessibility standards, and design trends. Requirements 8+ years of professional UI/UX design experience, with a strong focus on enterprise software or SaaS products. Proven expertise in tools like Figma, Sketch, Adobe XD, or equivalent. Portfolio demonstrating design work for complex applications, including dashboards, workflows, and multi-step interactions. Solid understanding of UX principles, information architecture, and interaction design. Experience working in Agile/Scrum environments and collaborating with cross-functional teams. Strong communication and presentation skills to articulate design decisions. Detail-oriented with a passion for crafting pixel-perfect interfaces. Preferred Qualifications Prior experience designing SaaS products. Experience contributing to or building design systems. Understanding of customer journey mapping and behavioral analytics. Ability to mentor junior designers and provide thoughtful feedback. Why Join Us Shape the future of customer experience design in a rapidly growing tech company. Design products used by leading enterprises and customer service teams worldwide. Collaborate with a driven and visionary team that values creativity, usability, and user-first thinking. Opportunity to lead and influence product design at scale. Work in a fast-paced, innovation-led environment with room for growth and experimentation. Ready to craft world-class experiences Apply today at https://radius-ois.ai/career/creative-ui-ux-designer/,
About RADIUS-OIS RADIUS is the flagship product of VIS Networks, a technology-driven company dedicated to transforming customer experiences through innovative communication solutions. RADIUS – an Omnichannel Interaction System – enables businesses to manage customer engagement across voice, chat, email, social, and more from a unified platform. Role Overview As a Product Marketing Associate , you’ll work at the intersection of product, marketing, and customer success. You’ll help craft compelling messaging, support go-to-market plans, build customer education content, gather insights, and coordinate advocacy initiatives. This is a great opportunity for someone early in their marketing career who loves storytelling, research, and bringing products to life in the SaaS space. Key Responsibilities Product Positioning & Messaging · Assist in developing clear, compelling messaging and value propositions for new and existing product features. · Draft customer-facing copy for website pages, landing pages, blogs, emails, and other marketing assets. Customer Education & Adoption · Collaborate with Product and Customer Success teams to create onboarding materials, how-to guides, product walkthroughs, and webinars that help customers get the most value from RADIUS. Customer Insights & Research · Help gather and analyze customer feedback through surveys, reviews, and interviews. · Use insights to refine messaging and share findings with internal teams to influence product improvements. Customer Advocacy & Success Stories · Support the development of customer testimonials, case studies, and reviews that showcase product value. · Assist with coordinating customer events, roundtables, or webinars that highlight customer success. Go-to-Market Support · Help plan and execute feature launches and product campaigns across multiple channels. · Support Sales and Customer Success teams with enablement content such as pitch decks, battle cards, FAQs, and product one-pagers. Performance & Collaboration · Track and report on the performance of product marketing activities (e.g., engagement, adoption metrics). · Work cross-functionally with Product, Sales, Customer Success, Content, and Design teams to ensure alignment. Requirements · 1–2 years of experience in product marketing, content marketing, or a related B2B marketing role (internships included). · Strong written and verbal communication skills with the ability to turn complex ideas into clear messaging. · Basic understanding of SaaS or enterprise software is a plus. · Comfort with conducting research and using customer insights to inform marketing activities. · Collaborative, self-motivated, and eager to learn. · Familiarity with tools like CRM systems, email marketing, or CMS platforms is a plus. Preferred Qualifications · MBA or Master’s degree in Marketing, Business, or a related field is a plus. · Experience creating customer education content such as videos, how-to guides, or webinars. · Awareness of competitive analysis and market research basics. Why Join Us? · Be part of an innovative team shaping the future of customer experience. · Work with a cutting-edge SaaS product trusted by global brands. · Gain broad exposure to product, marketing, sales, and customer success. · Develop versatile skills in positioning, messaging, research, and go-to-market execution. · Grow your career in a collaborative, supportive, and growth-driven environment. Ready to help bring our product story to life and grow with us? Apply today: https://radius-ois.ai/career/product-marketing-associate/
About RADIUS-OIS VIS Networks is a technology-driven company dedicated to transforming customer experiences through innovative communication solutions. Our flagship product, RADIUS – an Omnichannel Interaction System—enables businesses to manage customer engagement across voice, chat, email, social, and more from a unified platform. Role Overview We’re seeking an experienced and passionate UI/UX Designer with 8+ years of hands-on experience in the software domain. As a core member of our product design team, you’ll shape intuitive, user-centered interfaces that enhance the way global enterprises interact with customers using RADIUS. This role requires deep empathy for users, a strong understanding of product workflows, and the ability to collaborate across product, engineering, and marketing teams Key Responsibilities Lead the end-to-end design process for web and mobile interfaces within RADIUS. Translate product requirements and user feedback into wireframes, user flows, and high-fidelity mockups. Design intuitive dashboards, interaction screens, and data visualizations that simplify complexity. Conduct user research and usability testing, and iterate based on insights. Define and maintain a scalable design system, ensuring visual consistency across the platform. Collaborate closely with product managers and developers to implement features that drive user engagement. Contribute to the evolution of RADIUS’s overall user experience and interaction patterns. Stay current with UI/UX best practices, accessibility standards, and design trends. Requirements 8+ years of professional UI/UX design experience, with a strong focus on enterprise software or SaaS products. Proven expertise in tools like Figma, Sketch, Adobe XD, or equivalent. Portfolio demonstrating design work for complex applications, including dashboards, workflows, and multi-step interactions. Solid understanding of UX principles, information architecture, and interaction design. Experience working in Agile/Scrum environments and collaborating with cross-functional teams. Strong communication and presentation skills to articulate design decisions. Detail-oriented with a passion for crafting pixel-perfect interfaces. Preferred Qualifications Prior experience designing SaaS products. Experience contributing to or building design systems. Understanding of customer journey mapping and behavioral analytics. Ability to mentor junior designers and provide thoughtful feedback. Why Join Us? Shape the future of customer experience design in a rapidly growing tech company. Design products used by leading enterprises and customer service teams worldwide. Collaborate with a driven and visionary team that values creativity, usability, and user-first thinking. Opportunity to lead and influence product design at scale. Work in a fast-paced, innovation-led environment with room for growth and experimentation. Ready to craft world-class experiences? Apply today: https://radius-ois.ai/career/creative-ui-ux-designer/