Business Development Executive

3 - 6 years

5 - 8 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Purpose:

Drive GMV and revenue growth by farming existing customers and reactivating inactive accounts within Birla Pivot s building materials ecosystem. Manage postonboarding sales, repeat orders, wallet share, churn reduction, and seamless order execution via digital and insidesales channels, while supporting field teams.

Key Responsibilities

  • Own a portfolio of onboarded customers to drive repeat business and GMV targets.
  • Identify upsell and crosssell opportunities; increase wallet share and reduce churn.
  • Reactivate dormant accounts through structured digital and callbased campaigns.
  • Manage endtoend order processing, preorder support, fulfilment coordination, and receivables followup.
  • Build strong relationships and ensure high customer satisfaction and retention.
  • Maintain accurate CRM data and use insights to priorities highpotential customers.
  • Coordinate with Field Sales, Category, Operations, Logistics, Fice, and CX teams as the single point of contact.
Support new product launches and ensure compliance with pricing, credit, and company policies

Qualifications Skills

Educational Qualifications

  • Bachelor s degree in Business Administration, Sales, Marketing, Engineering, or a related field.
  • MBA preferred.

Experience:

  • Min. 3 to 4 years [SK1] [DS2] of experience in

    B2B sales, inside sales, or account management,

    preferably in construction materials, building products, or allied sectors.
  • Proven experience in handling

    large enterprise or highvalue accounts

    , with Customer accounts having annual turnover of 100 Cr+, and Average Order Value (AOV) of 1 Cr or above.
  • Demonstrated ability to manage

    high GMV portfolios

    , drive repeat transactions, and grow wallet share within large accounts.

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