Role & responsibilities : Act as the primary point of contact for B2B clients after sales closure. Manage and respond to service requests or issues raised by clients via ticketing systems and email. Coordinate with internal technical/support teams to ensure the timely resolution of client issues. Maintain accurate records of communication and follow-ups in CRM or ticketing platforms. Track SLAs and escalate unresolved issues as needed to ensure client satisfaction. Prepare and share regular status updates, reports, and performance summaries with clients. Build strong relationships with key client stakeholders through regular check-ins and proactive engagement. Identify recurring issues and recommend process improvements to enhance service delivery. Renewal support, upsell, or cross-sell conversations with the account management team. Key Requirements: Bachelor's degree in Business, Marketing, or a related field. 13 years of experience in a B2B client servicing, after-sales, or support role. Familiarity with ticketing systems like Zendesk, Freshdesk, Zoho Desk, or similar. Excellent verbal and written communication skills. Strong problem-solving and follow-up abilities. Ability to multitask, prioritize work, and manage time effectively. Proficiency in MS Office tools (Excel, Outlook, Word). Experience in CRM platforms is a plus. Preferred Qualities: Client-first attitude with a passion for service excellence. Ability to work under pressure and manage escalations calmly. Willingness to go the extra mile to ensure client satisfaction. Team player with a collaborative mindset. Preferred candidate profile

Job Title: Sales Manager D2C Brand Partnerships Role & responsibilities : Identify & Acquire D2C Partners: Build a pipeline of D2C brands (F&B, BPC, lifestyle, etc.) interested in leveraging Daalchini vending network as a retail and advertising channel. Pitch & Close Deals: Present media and retail opportunities across Daalchini machine network; lead end-to-end negotiation of listing fees, advertising packages, and revenue-sharing models. Campaign Management: Work with internal ops, creative, and data teams to onboard products, launch campaigns, and ensure placement visibility, content accuracy, and promotional rollout. Revenue Ownership: Own revenue targets from brand listings and advertising; optimize brand partnerships for repeat engagement and higher revenue per machine/brand. Cross-functional Coordination: Liaise with product, marketing, and category teams to improve brand experience, resolve issues, and deliver seamless activation and scaling. Required Qualifications: 2-4 years of experience in B2B sales, media sales, brand partnerships, or retail advertising preferably with exposure to D2C brands or digital commerce. Strong commercial acumen with a proven track record of negotiating and closing revenue-generating deals. Excellent communication, presentation, and relationship-building skills. Ability to work in a fast-paced, data-driven environment with a bias for execution. Prior experience with OOH media, digital media sales, FMCG retail, or D2C enablement platforms is a strong plus. What We Offer: Opportunity to shape the future of offline retail media in India Work directly with category-defining brands and innovative campaigns Competitive compensation + performance incentives Collaborative, high-growth, entrepreneurial team culture

We are looking for a dynamic and result-oriented Dealer Segment Sales Executive to drive vending machine sales through dealership channels across India. The candidate will be based in our Noida Head Office and will be responsible for expanding Daalchinis' dealership network nationwide. Key Responsibilities: Develop and implement strategies to onboard new dealers for Daalchini vending machines across PAN India. Identify and approach potential dealers in new and existing cities to expand market reach. Lead city launch initiatives and coordinate with dealers to ensure successful execution. Build strong relationships with partners to ensure long-term engagement and sales performance. Regularly travel or virtually connect with regional markets to monitor dealer performance and support local sales. Maintain records of dealership leads, follow-ups, conversions, and ongoing relationships. Collaborate with internal teams to streamline dealer onboarding, training, and operational support. Key Result Areas (KRAs): Number of new dealers appointed across various regions. A successful city launches with operational vending machines. Achievement of monthly/quarterly sales targets through the dealership network. Dealer satisfaction and retention rate. Requirements: Bachelor's degree in Business, Marketing, or a related field. 25 years of experience in B2B sales, channel sales, or dealership network development (preferred: vending machines, retail equipment, or consumer products). Strong business acumen and relationship-building skills. Willingness to travel extensively across India, as required. Excellent communication, negotiation, and presentation skills.

We are looking for a motivated and experienced Franchise Sales Executive to drive franchise acquisition for Daalchini vending machines in South India. The ideal candidate will have strong regional knowledge, sales expertise, and the ability to onboard and support new franchise partners. Key Responsibilities: Drive franchise sales for vending machines in the FOFO model across South India. Identify and convert potential franchise partners through presentations, meetings, and follow-ups. Develop and execute region-specific sales strategies to meet monthly and quarterly targets. Build strong relationships with potential and existing franchise partners. Coordinate with internal teams to ensure a seamless onboarding process. Track and report on sales activities, pipeline progress, and market trends. Required Qualifications: Bachelor's degree in Business, Marketing, or a related field. 23 years of experience in franchise sales, vending machines, FMCG, or consumer product sales. Knowledge of local territory, geography, and market dynamics. Fluency in local language(s) and good communication skills in English/Hindi. Self-driven, target-oriented, and well-organized. Preferred: Candidates from the vending machine, FMCG, or consumer goods industry. Based out of South India with familiarity in cities like Bangalore, Chennai, Hyderabad, Kochi, etc.

Role & responsibilities: Preparation of Accounting Reconciliations of Customers. Monthly Billing reconciliation. Able to produce Periodic Receivables report with Aging Analysis. Able to produce E-way from the GST portal + have a good knowledge of the GST portal. Able to handle GST queries (if any). Investigating and resolving any irregularities or Enquiries from Customers. Recording of entries in Accounting system. Assist in Statutory Audits, the Accounting and Compliance-related work. Assisting in General Financial Management and Analysis. Provide Accounting and reporting support as needed. Requirements : Microsoft Office computer skills, proficiency in Word, Excel, etc. Knowledge of ZOHO books will be an added advantage. Detail-oriented and rigorous in approach to tasks. Good written and oral communication skills. Ability to handle a variety of assignments under the pressure of deadlines. Flexible work style and ability to organize and prioritize work. Strong interpersonal, coordination, and team skills. Preferred candidate profile

About the job: Key responsibilities: 1. Coordinate the onboarding process of new franchise partners and ensure timely machine installations. 2. Act as the primary point of contact for daily issue resolution and operational queries. 3. Build and maintain strong relationships with franchise partners, ensuring satisfaction and timely support. 4. Track, document, and resolve technical or operational issues by coordinating with internal teams. 5. Ensure smooth communication between franchisees and the Daalchini operations/support teams. 6. Assist in training franchise partners on software, operations, and customer handling. 7. Provide feedback and insights to improve franchise support processes. Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 2,00,000 - 2,50,000 /year Experience: 1 year(s) Deadline: 2025-07-23 23:59:59 Skills required: MS-Excel and Effective Communication Other Requirements: 1. Bachelor’s degree in any discipline. 2. 1–3 years of experience in after-sales/service coordination, operations, or customer support. 3. Freshers with good communication and interpersonal skills are welcome to apply. 4. Strong understanding of local territory and language (Hindi/English required; regional language is a plus). 5. Excellent communication, problem-solving, and relationship management skills. 6. Prior experience in the vending machine industry, FMCG, or consumer products is a plus 7. Based in or willing to relocate to Noida. 8. Energetic, organized, and customer-oriented with a can-do attitude. About Company: Daalchini is a physical marketplace for traditional Indian home-cooked food, provided by a network of home-based cooks/tiffin services, through the Internet of Things (IoT-based vending machines called DaalchiniHut).

Join us at Daalchini to help expand our network of smart vending machines across metro stations, malls, airports, and other public places . Role: Scout and onboard high-footfall locations for vending/kiosk placements Identify and shortlist high-footfall public locations suitable for vending machine installation (e.g., metro stations, government buildings, parks). Initiate and manage relationships with relevant public authorities (DMRC, municipal corporations, transport departments, etc.). Prepare and submit proposals, applications, and necessary documentation for site approvals. Negotiate terms and coordinate agreements or MoUs with public sector bodies. Work closely with the operations team to ensure successful site onboarding and machine deployment. Maintain a pipeline of prospective sites and track progress using CRM tools. Ensure compliance with local regulations and tender requirements. Location: Delhi/NCR Experience: 2-5 years in real estate scouting or leasing (esp. transit/malls/public zones) Skills: Strong network with metro/mall/airport leasing teams Excellent negotiation & communication Travel-ready, proactive, results-driven Preferred Candidate: Experience with kiosks, vending machines, or QSR brands is a plus!

Role & responsibilities Identifying and acquiring new clients Managing relationships with existing clients Driving sales growth for Daalchinis' smart vending machine solutions Developing and implementing sales strategies Visiting potential clients Negotiating contracts Meeting monthly/quarterly sales targets Required Skills & Qualifications: Experience in Sales, Business Development, and Client Relationship Management Skills in Market Research, Data Analysis, and Sales Strategy Development Strong Negotiation, Communication, and Presentation skills Ability to work independently and within a team Proficiency in CRM tools and the Microsoft Office Suite Familiarity with IoT-based solutions and vending machines is a plus Bachelor's degree in Business, Marketing, or related field. Preferred candidate profile

Role & responsibilities : Act as the primary point of contact for B2B clients after sales closure. Manage and respond to service requests or issues raised by clients via ticketing systems and email. Coordinate with internal technical/support teams to ensure the timely resolution of client issues. Maintain accurate records of communication and follow-ups in CRM or ticketing platforms. Track SLAs and escalate unresolved issues as needed to ensure client satisfaction. Prepare and share regular status updates, reports, and performance summaries with clients. Build strong relationships with key client stakeholders through regular check-ins and proactive engagement. Support in renewal, upsell, or cross-sell conversations with the account management team. Identify recurring issues and recommend process improvements to enhance service delivery. Key Requirements: Bachelors degree in Business, Marketing, or a related field. 13 years of experience in a B2B client servicing, after-sales, or support role. Familiarity with ticketing systems like Zendesk, Freshdesk, Zoho Desk, or similar. Excellent verbal and written communication skills. Strong problem-solving and follow-up abilities. Ability to multitask, prioritize work, and manage time effectively. Proficiency in MS Office tools (Excel, Outlook, Word). Experience in CRM platforms is a plus. Preferred candidate profile Client-first attitude with a passion for service excellence. Ability to work under pressure and manage escalations calmly. Willingness to go the extra mile to ensure client satisfaction. Team player with a collaborative mindset.

Role & responsibilities Design, develop, and maintain backend systems using Java (Spring, Spring Boot) and other relevant technologies. Develop RESTful APIs for seamless integration with front-end applications and third-party services. Implement data storage solutions using MySQL and MongoDB, ensuring scalability, performance, and reliability. Integrate messaging systems such as ActiveMQ and Kafka for asynchronous communication between microservices. Utilize Node.js and Python for scripting and backend development tasks as needed. Deploy and manage applications on AWS cloud infrastructure, leveraging services such as EC2, S3, RDS, and Lambda. Implement logging and metrics solutions using Elastic Stack for real-time monitoring and analysis. Collaborate with DevOps and infrastructure teams to automate deployment processes and ensure high availability of backend systems. Requirements Bachelor's degree in Computer Science, Engineering, or related field. Proven experience as a Backend Software Developer, with a strong focus on Java development using Spring and Spring Boot. Proficiency in Java 8 and Java 17 features and best practices. Experience with Node.js and Python for backend development tasks. Solid understanding of relational databases (MySQL) and NoSQL databases (MongoDB). Familiarity with messaging systems such as ActiveMQ and Kafka. Hands-on experience with AWS cloud services and infrastructure. Experience with logging and monitoring solutions using Elastic Stack. Strong problem-solving skills and ability to troubleshoot complex issues in production environments. Excellent communication skills and ability to work collaboratively in a fast-paced team environment.

Job description We are looking for a motivated and experienced Franchise Sales Manager to drive franchise acquisition for Daalchini vending machines in South India. The ideal candidate will have strong regional knowledge, sales expertise, and the ability to onboard and support new franchise partners. Key Responsibilities: Drive franchise sales for vending machines in the FOFO model across South India. Identify and convert potential franchise partners through presentations, meetings, and follow-ups. Develop and execute region-specific sales strategies to meet monthly and quarterly targets. Build strong relationships with potential and existing franchise partners. Coordinate with internal teams to ensure a seamless onboarding process. Track and report on sales activities, pipeline progress, and market trends. Required Qualifications: Bachelor's degree in Business, Marketing, or a related field. 2 to 3 years of experience in franchise sales, vending machines, FMCG, or consumer product sales. Knowledge of local territory, geography, and market dynamics. Fluency in local language(s) and good communication skills in English/Hindi. Self-driven, target-oriented, and well-organized. Preferred candidate profile Candidates from the vending machine, FMCG, or consumer goods industry. Based out of South India with familiarity in cities like Bangalore, Chennai, Hyderabad, Kochi, etc.