2637 Account Management Jobs - Page 18

As an Inside Sales Specialist or Business Development Associate at NNIIT, you will drive growth and expand our reach in the K9 and K12 education segments. Responsibilities include identifying new business opportunities, building strong client relationships, achieving sales targets, and staying updated on industry trends. You will conduct cold calls, tailor solutions to client needs, and collaborate with sales and marketing teams to implement effective strategies. Responsibilities: Identify and pursue new business opportunities in the K9 and K12 education segments. Conduct a significant number of cold calls daily to generate potential leads. Build and maintain relationships with key stakeholders, including schools and individual learners. Understand client needs and challenges to provide tailored solutions. Collaborate with teams to drive revenue growth. Meet and exceed sales targets through proactive outreach and effective techniques. Stay updated on industry trends and the competitive landscape. Provide regular reports to management on sales performance and customer feedback. Requirements: Bachelors degree in Business Administration, Marketing, or a related field. Minimum of 1 year of experience in business development, sales, or account management, preferably in the Ed-tech industry. Proven track record of achieving sales targets and driving revenue growth. Strong communication, interpersonal, negotiation, and presentation skills. Self-motivated, results-oriented, and proactive problem-solver. Ability to work independently and as part of a team in a fast-paced environment. Knowledge of the K9 and K12 education landscape.

Seeking a dynamic Business Development Executive to establish partnerships with IELTS/PTE Training Institutes, driving B2B sales of Practice Courses through relationship-building and travel.

Key Responsibilities: Plans & priorities in advance, for effective Prospecting & Customer visits. Visits industrial areas & identifies prospective Leads. Identifies & understands Client requirements & needs Meets decision-makers and develops relationships and builds trust. Plays Lead role in negotiation & closure of contracts.. Takes complete ownership of the Accounts , Ensures Customer Satisfaction level, brings clarity to cross functional activities. Develops & shares territory business knowledge. Identifies and follows gas and non-gas competitors actions in his/her assigned area. Keeps track of competition and market developments Keeps track and supports the development sales profit. ___________________ Are you a MATCH BE Graduate Mech / Production / Metallurgy / welding and/or Management preferred, Demonstrable, deep and successful experience in sales, Sound knowledge or experience in Business and Financial Management, Strong financial and analytical skills, Experience working with Microsoft Office and applications. Experience Required- 3-5 yrs with Relevant Experience and proven track records Additional information: Should have following Personality Attributes: Strong verbal & written communication skills Smart & Presentable Self motivated & High on energy Ambitious for personal growth Mature enough to differentiate between aggression and follow up Punctual, committed and dedicated to self

We are looking for a dedicated and detail-oriented PMO Analyst with 2-3 years of experience to join our Expert Services team. The ideal candidate will possess strong expertise in managing PSA (Professional Services Automation) tools, with hands-on experience in tools such as Salesforce, and will play a key role in managing the day-to-day operational activities. In addition to PSA tool management, the candidate will handle regional billing, resource allocation, and support reporting. Strong skills in Excel and PowerPoint and excellent communication. WHAT YOU WILL BE DOING Take ownership of the day-to-day operations within the PSA tool (eg, Salesforce), ensuring accurate project creation, resource assignments, and billing information. Manage and update project timelines, tasks, milestones, and resource allocations in the PSA system to ensure alignment with project objectives. Continuously monitor the accuracy of data within the PSA tool, ensuring seamless project execution and reporting. Assist the Expert Services team in utilizing PSA tools to optimize workflows and enhance operational efficiency. Oversee region-level billing processes within the PSA tool, ensuring the timely and accurate submission of billing milestones based on project deliverables and contractual terms. Work closely with the finance team to reconcile project-related billing discrepancies and resolve any issues related to invoicing. Use the PSA tool to generate financial reports, track utilization, and project margins, and provide insights on project financial health. Generate regular project and financial reports using the PSA tool and Excel, providing stakeholders with key performance metrics, project status, and financial health updates. Maintain project documentation, including contracts, change orders, and other critical records within the PSA system. Identify areas for improvement in the use of the PSA tool, recommending and implementing changes to enhance data accuracy, project tracking, and resource management. WHAT YOU BRING 2-3 years of experience in a PMO or project coordination role, with significant hands-on experience in managing PSA tools (eg, Salesforce, FinancialForce, or similar systems). Strong knowledge and practical experience in utilizing PSA tools for project management, resource allocation, billing, and reporting. Expertise in Excel, including data analysis, pivot tables, VLOOKUP, and report generation. Proficient in creating and delivering professional PowerPoint presentations for internal and external stakeholders. Excellent verbal and written communication skills, with the ability to collaborate with global teams and stakeholders. Willingness to work flexible hours to accommodate US morning meetings and collaboration. If required for this role, you will: Complete security privacy literacy and awareness training during onboarding and annually thereafter Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to): Data Classification, Retention Handling Policy Incident Response Policy/Procedures Business Continuity/Disaster Recovery Policy/Procedures Mobile Device Policy Account Management Policy Access Control Policy Personnel Security Policy Privacy Policy

Purpose of the Position (Job Summary) Drive category P&L by leading channel-wise category growth in coordination with the channel sales teams. Growth strategy would include pricing strategies, NPD, optimizing product placement across channels, monitoring inventory and SLOB etc. Support brand team in building a robust marketing strategy and calendar for the category. Key Roles and Responsibilities Financial Sales budgeting: Build AOP plan for category x geography in discussion with Channel Heads Category x Channel growth plans Category x Geography growth plans Budget category related spend for the year (margins + schemes, BTL, etc.) Target fulfilment: Ensure month on month volume and value target AOP / sales are achieved. P&L Management: Manage the category P&L ensuring that all strategic initiatives meet overall topline as well as profitability targets Customer Oriented Portfolio strategy: Analyze competitor intelligence (from Marketing & Channel sales) and market relevant inputs from across channels to define the right portfolio strategy, focusing on sub-categories across channels while also ensuring balanced margins. Pricing: Map price ranges x # articles for channel exclusive as well as umbrella category portfolio in discussion with channel heads. Sign-off on article level price revision plan for category Placement: Drive placement of entire portfolio, especially NPD, for the category across channels in discussion with channel and portfolio team, and track performance in comparison with AOP targets (monthly placement across stores) Category specific Schemes: Trade and retail schemes designing, communicating, tracking retailer / distributor enrolment, monitoring performance and effectiveness for the respective category. BTL activities: Planning and allocation inputs to trade marketing, in consultation with channel sales teams. Monitoring of the BTL activities linked to key category objectives. People Oriented Capability development: Support training and capability development of the sales team from a category point of view Internal Business Process S&OP: Monitor S&OP process for category across channels monthly state level and platform-based demand forecasting, inputs for long term manufacturing / supply chain capacity increment for category Stock allocation by channel for the category to MBO, Retail CDCs and eCommerce Performance evaluation: Evaluate Category x Channel x State performance on a regular basis Assess benchmark performance, channel offers Identify gaps in critical levers (credit, margins, schemes, availability) Capture and track market feedback on new products from competition on-going basis Liaise with marketing, supply teams to bridge gaps Drive direct reach for category across geographies Drive NPD placement Drive front runner placement SLOB management: Pro-actively review SLOB & take corrective measures for inventory/ SLOB management for category across channels. Competencies Technical/ Functional Behavioral P/L account management Multi-channel management Marketing-mix Management Sales planning and forecasting Adaptability & resilience Cross functional collaboration Abstract reasoning

Support Account Manager (SAM) serves as a trusted advisor and primary technical contact for key accounts who helps customers resolve issues and optimize their support experience.SAM works with customers to understand their business goals, service history, and technical needs and helps customers reduce disruptions, improve operations, and accelerate innovation. Role & responsibilities Support issues : Help customers resolve issues, including case and escalation management, root-cause analysis, and special projects Provide reports : Provide reports on the health of the customer's instance Assist with upgrades: Identify upgrade needs, create upgrade plans, and assist with upgrade planning Advocate for customers: Act as an escalation point for customer-submitted cases and requests Client Relationship Management : Establish and maintain strong relationships with key accounts. Act as the primary contact for customers inquiries, providing timely and effective solutions. Issue Resolution : Address and resolve customer issues by coordinating with various departments. This includes diagnosing problems, implementing solutions, and ensuring issues are resolved to the customer's satisfaction. Customer Onboarding : Guide new customers through the onboarding process, ensuring they understand how to use the companys products or services effectively. Performance Monitoring : Monitor and track customer support metrics to identify trends, areas for improvement, and potential issues. Utilize this data to enhance service delivery. Cross-Functional Collaboration : Work closely with other departments such as sales, product development, and engineering to address customer needs and improve product offerings. Account Management : Manage customer accounts by keeping detailed records of interactions, support tickets, and resolutions to ensure continuity and personalized service. Feedback Collection : Gather and analyze customer feedback to identify areas for improvement in products or services. Report findings to relevant departments to facilitate enhancements. Proactive Engagement : Anticipate customer needs and proactively reach out to offer assistance, updates, or new features that may benefit the customer. Documentation and Reporting: Maintain accurate records of customer interactions and support activities. Generate reports to provide insights into customer satisfaction and support team performance.In this role, you will work closely with customers to monitor their environments, provide technical recommendations, and ensure seamless ongoing operations.You will coordinate cross-functionally to advocate for customer needs, assist in issue resolution, and provide strategic recommendations to enhance security, performance, and operational efficiency. he Support Account Manager (SAM) serves as a trusted advisor and primary technical contact for key accounts who helps customers resolve issues and optimize their support experience.SAM works with customers to understand their business goals, service history, and technical Preferable candidates- Communication Skills: Strong verbal and written communication skills are imperative for effectively interacting with customers and internal teams. Clarity and empathy are crucial. Problem-Solving : Ability to diagnose and resolve issues efficiently and creatively, ensuring customer satisfaction. Time Management : Excellent organizational skills to manage multiple accounts and priorities simultaneously. Customer-Centric Mindset : A commitment to delivering exceptional customer service and fostering positive relationships. Analytical Skills : Ability to analyze customer feedback and performance metrics to identify trends and areas for improvement. Adaptability : Flexibility to adapt to changing customer needs and dynamic work environments. Team Collaboration : Capability to work well with cross-functional teams to resolve issues and improve customer satisfaction. Empathy and Patience : Understanding customer frustrations and addressing them with patience and sensitivity. Education: Bachelors degree in computer science, Information Systems, Cybersecurity, or a related field (or equivalent work experience).Relevant industry certifications (CISSP, CISM, CISA, or IAM-related certifications) are a plus.This role is critical in ensuring customers achieve long-term success with Saviynt, driving retention, adoption, and maximum value from our platform. Communication Skills: Strong verbal and written communication skills are imperative for effectively interacting with customers and internal teams. Clarity and empathy are crucial. Problem-Solving : Ability to diagnose and resolve issues efficiently and creatively, ensuring customer satisfaction. Time Management : Excellent organizational skills to manage multiple accounts and priorities simultaneously. Customer-Centric Mindset : A commitment to delivering exceptional customer service and fostering positive relationships. Analytical Skills : Ability to analyze customer feedback and performance metrics to identify trends and areas for improvement. Adaptability : Flexibility to adapt to changing customer needs and dynamic work environments. Team Collaboration : Capability to work well with cross-functional teams to resolve issues and improve customer satisfaction. Empathy and Patience : Understanding customer frustrations and addressing them with patience and sensitivity. Education: Bachelors degree in computer science, Information Systems, Cybersecurity, or a related field (or equivalent work experience).Relevant industry certifications (CISSP, CISM, CISA, or IAM-related certifications) are a plus.This role is critical in ensuring customers achieve long-term success with Saviynt, driving retention, adoption, and maximum value from our platform.

Support Account Manager (SAM) serves as a trusted advisor and primary technical contact for key accounts who helps customers resolve issues and optimize their support experience. SAM works with customers to understand their business goals, service history, and technical needs and helps customers reduce disruptions, improve operations, and accelerate innovation. Role & responsibilities Support issues : Help customers resolve issues, including case and escalation management, root-cause analysis, and special projects Provide reports : Provide reports on the health of the customer's instance Assist with upgrades: Identify upgrade needs, create upgrade plans, and assist with upgrade planning Advocate for customers: Act as an escalation point for customer-submitted cases and requests Client Relationship Management : Establish and maintain strong relationships with key accounts. Act as the primary contact for customers inquiries, providing timely and effective solutions. Issue Resolution : Address and resolve customer issues by coordinating with various departments. This includes diagnosing problems, implementing solutions, and ensuring issues are resolved to the customer's satisfaction. Customer Onboarding : Guide new customers through the onboarding process, ensuring they understand how to use the companys products or services effectively. Performance Monitoring : Monitor and track customer support metrics to identify trends, areas for improvement, and potential issues. Utilize this data to enhance service delivery. Cross-Functional Collaboration : Work closely with other departments such as sales, product development, and engineering to address customer needs and improve product offerings. Account Management : Manage customer accounts by keeping detailed records of interactions, support tickets, and resolutions to ensure continuity and personalized service. Feedback Collection : Gather and analyze customer feedback to identify areas for improvement in products or services. Report findings to relevant departments to facilitate enhancements. Proactive Engagement : Anticipate customer needs and proactively reach out to offer assistance, updates, or new features that may benefit the customer. Documentation and Reporting: Maintain accurate records of customer interactions and support activities. Generate reports to provide insights into customer satisfaction and support team performance.In this role, you will work closely with customers to monitor their environments, provide technical recommendations, and ensure seamless ongoing operations. You will coordinate cross-functionally to advocate for customer needs, assist in issue resolution, and provide strategic recommendations to enhance security, performance, and operational efficiency. he Support Account Manager (SAM) serves as a trusted advisor and primary technical contact for key accounts who helps customers resolve issues and optimize their support experience. SAM works with customers to understand their business goals, service history, and technical Preferable candidates- Communication Skills: Strong verbal and written communication skills are imperative for effectively interacting with customers and internal teams. Clarity and empathy are crucial. Problem-Solving : Ability to diagnose and resolve issues efficiently and creatively, ensuring customer satisfaction. Time Management : Excellent organizational skills to manage multiple accounts and priorities simultaneously. Customer-Centric Mindset : A commitment to delivering exceptional customer service and fostering positive relationships. Analytical Skills : Ability to analyze customer feedback and performance metrics to identify trends and areas for improvement. Adaptability : Flexibility to adapt to changing customer needs and dynamic work environments. Team Collaboration : Capability to work well with cross-functional teams to resolve issues and improve customer satisfaction. Empathy and Patience : Understanding customer frustrations and addressing them with patience and sensitivity. Education: Bachelors degree in computer science, Information Systems, Cybersecurity, or a related field (or equivalent work experience).Relevant industry certifications (CISSP, CISM, CISA, or IAM-related certifications) are a plus.This role is critical in ensuring customers achieve long-term success with Saviynt, driving retention, adoption, and maximum value from our platform. Communication Skills: Strong verbal and written communication skills are imperative for effectively interacting with customers and internal teams. Clarity and empathy are crucial. Problem-Solving : Ability to diagnose and resolve issues efficiently and creatively, ensuring customer satisfaction. Time Management : Excellent organizational skills to manage multiple accounts and priorities simultaneously. Customer-Centric Mindset : A commitment to delivering exceptional customer service and fostering positive relationships. Analytical Skills : Ability to analyze customer feedback and performance metrics to identify trends and areas for improvement. Adaptability : Flexibility to adapt to changing customer needs and dynamic work environments. Team Collaboration : Capability to work well with cross-functional teams to resolve issues and improve customer satisfaction. Empathy and Patience : Understanding customer frustrations and addressing them with patience and sensitivity. Education: Bachelors degree in computer science, Information Systems, Cybersecurity, or a related field (or equivalent work experience).Relevant industry certifications (CISSP, CISM, CISA, or IAM-related certifications) are a plus.This role is critical in ensuring customers achieve long-term success with Saviynt, driving retention, adoption, and maximum value from our platform.

Scope, build, and execute processes for front-line TAMs while continuously evaluating and identifying opportunities to drive efficiency and scale. Monitor account health of Stripe customers and support enhancement of tooling to achieve scalability Act as a trusted product advisor by creating high-quality deliverables that enhance the value, users gain from our products Identify opportunities to automate and scale process relating to TAM, partnering with our Engineering and Product Management teams Identify & surface opportunities for product or feature expansion to ensure Stripe customers are successful Who you are We re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. Minimum requirements 8+ years experience, ideally operations analyst, technical account manager or similar roles Strong SQL skills, proven ability to build and modify SQL queries Strong business sense and ability to understand the drivers and strategy of our users businesses Experience producing high-quality deliverables with a strong emphasis on attention to detail Strong analytical skills and ability to navigate data and people to find answers Strong operating rigor, including organizational and time management skills Strong business presence and presentation skills Capability to work well with a wide range of people, both internally and externally, including working with a team of sales and services peers Motivation and flexibility to work well in a high-growth, dynamic environment

Ready to build the future with AI At Genpact, we don&rsquot just keep up with technology&mdashwe set the pace. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what&rsquos possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Vice President - Global Relationship Manager! This role ensures Genpact experiences with current clients through relationship building and understand its clients needs and goals. You will be managing relationships with existing and target new executives in existing clients. You can expect this position to be mapped to one or multiple accounts within a particular vertical that Genpact services. Responsibilities . Responsible driving growth within a regional portfolio or account of >%245M through partnership with enterprise sales and mining of existing relationships identify/close/deliver consulting opportunities as well as larger transformation opportunities including managed services . Build vision for account/portfolio and enable vision through strategic roadmap including the creation and implementation of growth plans . Leads account planning and account strategy. . Understands the levers that impact P&L and contract or change management to drive improved account performance. . Understands how to set up operational processes and approaches that help optimize account management, including an overall client engagement strategy. . Understand the marketplace and the competitor offerings, provide market intelligence for costing on proposals, cross-sell all Genpact products and drive strategic sales initiatives for higher-growth penetration . Source new growth opportunities by looking for areas to add value to client&rsquos business, aligning the team necessary to engage with the opportunity and pursuing with vigor. . Develops meaningful internal/external relationships with C-suite leaders across the client organization. . Builds reputation as a trusted advisor with CXO, Business and Functional leaders by developing a nuanced understanding of client&rsquos strategic goals/pain points/market opportunities and shares creative ideas and new value propositions regularly. . Build, run and be responsible for the governance around customer and Genpact communication to enable better visibility, transparency, and partnership within the relationship. . Initiate New relationship outreach and execute the customer communication plan to expand sphere of influence in existing and new buying centers. . Work upon keeping the client as &ldquoTrusted Advisor in Client Satisfaction surveys and action any feedback received in the survey. . Acts as a consultant to clients in the area of business and provides insights/directions on how to use new technologies to drive a transformation agenda relevant to &ldquoC level executives. . Understands how to lead with Digital and Data-Tech-AI as the tip of the spear with clients (not just traditional IO/BPO). . Facilitates the commercial details and negotiation of an opportunity, such that both parties are satisfied with the value gained. . Understands how to construct Genpact&rsquos Impact Commercial Models that align with client%27s business drivers and objectives. . Provide insights on what is happening with customer&rsquos financials and drive business strategies within operating teams to make valuable contributions to the customer. . Partner with RFI/RFP team and Finance on proposals to realize customer needs while maintaining profitability . Partner with onshore and offshore delivery teams to build effective deal solutions Qualifications we seek in you! Minimum Qualifications . Proven experience handling senior client relationships at Fortune 500 companies . Experience leading and closing end-to-end deals of %245M TCV or larger . Relevant years of business/segment/industry expertise . Sound financial & commercial business understanding . Prior consulting experience . Bachelor&rsquos degree in business, technology, analytics, or a related field. MBA is preferred. . Experience managing large strategic relationships and proven track record growing account revenue / portfolio size . Proven experience in expanding relationships in new and existing buy centers with executives at CXO and below levels to drive value to the client Preferred Qualifications/ Skills . Has tolerance for ambiguity, is comfortable with change, and can flex quickly. . Relates openly and comfortably with diverse groups of people. . Holds self and others accountable for meeting commitments internally and externally. . Delivers on commitments, showing others they can be trusted to do what they say they&rsquoll do. . Takes responsibility for the outcomes of individual actions and decisions, and successfully transforms efforts into results. . Develops and delivers multi-mode communication that conveys a clear understanding of the unique needs of different audiences. . Is viewed to be a trusted advisor both internally and externally to key stakeholders. . Exhibits speed to outcome and consistently achieves results. . Is competitive, hard driving and motivated by delivering value. Why join Genpact . Lead AI-first transformation - Build and scale AI solutions that redefine industries . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career&mdashGain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills . Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace . Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

About VOIS: VO IS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.Over 29,000 highly skilled individuals are dedicated to being Vodafone Group's partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.#VOIS About VOIS India: In 2009, VO IS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VO IS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more. Role Purpose: Technology_VOIS is an internal organisation that acts as an internal service provider to the local markets or group functions (referred as customer going forward). Technology Business Relationship Manager acts as the SPOC (single point of contact) for the internal business customer performing both - a role of Technology_VOIS ambassador towards the customer and customer Voice towards Technology_VOIS. The role includes all three business cycle phases: sell, build, run starting from the engagement with the customer, identification of the business growth opportunities based on the customer needs and Technology_VOIS capabilities, creating the commercially viable business case, overseeing transition and BAU (ensuring the service is delivered as per agreed SLAs and KPIs), financial governance for the provided service. - Build a strong strategic relationship with key stakeholders in Technology_VOIS and customer side (C-level and direct reports) - Understanding of the local market/group function IT strategy, business pressures/challenges - Representation of the internal customer in service design, service portfolios and service offerings - Strategic account planning optimising Identification of the business growth opportunities, creation of opportunities pipeline and best use of Technology_VOIS capabilities - Pipeline demand management - Execution of demand/change management and governance - Ownership of the preparation and sign off of the business case relating to the service (E2E bid management cycle) - Being an escalation point during the transition period between the internal customer migrating the service form their ownership to Technology_VOIS ownership as well as BAU (ensuring the delivery to the contractual SLAs/KPIs, cost and saving projections) - Acting as the voice of the customer monitor, reporting, managing and escalating (as required) any service quality related issues with Technology_VOIS service leads - Understanding internal customers strategy/evolution and initiating internal Technology_VOIS change as required. Preparation and management of the Change Requests through internal governance process - Accountability for the financial governance of the internal customer portfolio including charging and budgeting of respective service (ensuring consistency of the final recharge values with the BCs/CRs signed with the customer) - Supporting internal Technology_VOIS Business transformation and cost improvement initiatives - Receiving and managing service escalations and managing the customer improvement plans to ensure customer satisfaction - Ownership of the governance between service operations and the internal customer (monthly meetings, monthly SLA and financial reporting), including the generation and management of the customer data - Ownership, preparation and execution of monthly governance meetings with the customer focussed on the discussion of the strategic questions, service performance highlights/low lights , pipeline, new opportunities, strategic initiatives, finances - Ownership, preparation and execution of quarterly steerco meetings with Technology_VOIS management and CIO (or equivalent in the Group Function) - Accountability for the customer satisfaction evaluated annually via Customer Survey - Generating, updating, managing account plans and account development plans Core competencies, knowledge and experience: . Strategic thinking . IT strategic relationship management . Account management/business development . IT Service management . Financial governance Must have technical / professional qualifications: . Broad and strong IT knowledge . Technology account management/consultancy experience . IT service Management (ITIL) . Rigor and reliability in the follow up and implementation of actions . Commercial/Financial governance experience VOIS Equal Opportunity Employer Commitment VO IS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion , Top 50 Best Workplaces for Women , Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills! Apply now, and we'll be in touch!

Global Services Group (GSG) brings together the company s external and internal servicing functions, and includes the below world-class organizations: Global Servicing Network, which provides exceptional care to our external customers, and Global Business Services, which provides many of the vital internal services that make American Express run efficiently. Emerging as the Enterprise Sales Operations & Business Enablement utility, SABE drives standardization & agility for the organization. Sales Operations includes Pre-sales, acquisition & Account Management while Business Enablement includes Marketing, Platform & Capabilities. Enterprise Data Platform (EDP) team in SABE will be responsible for providing centralized servicing & product operations for enterprise big data platform Cornerstone as we'll as new generation big data platform Lumi and other products ( nVision, Hyperdrive, Sisense, Qalibrate , Power BI) and ensure timely resolution to queries raised by Enterprise users, driving & governing core platform functions while working closely with the EDP Product owners. Responsibilities: Product Management & Operations - End to end ownership for data onboarding while collaborating with multiple stakeholder and teams to deliver on business value Identify data gaps in the onboarded tables through validation and collaborate with Prod Support team in resolving the gaps by thereby enhancing the quality of data Formulate and communicate strategies in a clear and compelling way Demonstrate agility in supporting deliverables from the Product team Manage customer expectations including scope, schedule, changes, and problem resolution Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings Create effective operational reporting and insights to support decision making Support and mentor team in effective decision making as necessary Involvement beyond core responsibilities demonstrating leadership behaviors Servicing Manage and enhance servicing experience for end customers for data related incidents through high quality resolutions & strong process adherence ie governance, reporting, escalation Manage the post replication issues related to Metadata through the established process. Take appropriate action to close feedback loop by recommending solutions to unstructured challenges via correct channels Identify and document best practice guidelines to build knowledge within team and reduce the overall product issues Be the Subject matter expert of the platform/product Ideate & innovate on customer self-serving products/capabilities and drive change management Support and mentor team in effective decision making as necessary Involvement beyond core responsibilities demonstrating leadership behaviors Past Experience Minimum 5-8 Years of experience in Data Analysis & Data Management or Servicing with strong knowledge of Amex Systems Preferred: Experience in Payments/Financial Sector and roles across multiple business units Skills/Capabilities Functional Data Quality Data Analytics Product Management Servicing Preferred Expertise in Data Analysis on large set of data Automation Technical Hive SQL Python Tableau Preferred Big Query ServiceNow Platforms Big Data - Hadoop MS Office suites (Excel, PowerPoint, Word) Preferred Big Data Platforms Google Cloud Platform nVision Hyperdrive Sisense Power BI Qalibrate We back you with benefits that support your holistic we'll-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as we'll as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-we'll-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site we'llness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Target is an iconic brand, a Fortune 50 company and one of Americas leading retailers. As a Lead Specialist Media Ops , you will leverage your position as an ad trafficker in Digital Ad Operations to meet the needs of Roundel digital businesses & Brand Category Marketing. This position is responsible for executing exceptional ad operation practices to launch digital campaigns (Ad Manager and Campaign Manager). You will focus on flawless execution, maintaining the Ad Ops standards set for Target. You will participate and enforce key business enhancements in relation to tagging, trafficking, creative rotation, dynamic capabilities, third-party verification and compliance and all other Ad Ops related functions. The ideal candidate for this role will have 1-2 years experience in Ad Operations with track record for executing a multitude of various campaign types, including both scale and complexity and should understand the digital marketing eco-system. The candidate for this role must have a data-driven approach and up-to-date with technological advancements that will make Target, first-to-market in the digital media space. You will focus on process efficiencies in order to ensure goals are consistently achieved. Ability to multi-task with an eye for detail is a must. Responsibilities: Serve as an Ad Ops Specialist, owning the set-up, management, and execution of several of our top accounts, while maintaining a high-quality standard for the Advertising Operations Work closely with different teams, like Media Strategy, Account Management, and Sales etc. Anticipate and identify issues with campaigns and ad-creative set-up, and provide troubleshooting support for trafficking issues related to creative, trafficking tags, etc. Quality Check of Media Plan set-up, and process Ad trafficking requests accurately and efficiently, including: QA of trafficking sheets (identification and remediation of issues) Upload creative files into the ad server Assign creative to appropriate placements as detailed in the trafficking sheet Implement business rules as instructed in the trafficking sheet Implementation of additional ad tracking code (e.g. verification, MOATs etc.) Generation and testing of Ad tags QA tags and trackers (identification and remediation of issues) Provide proof of performance post campaign launch. About You Possess a professional degree, preferably M.B.A/ B.Tech from a top-tier university or equivalent 1-3 years experience in digital ad operations and/or digital compliance Complete understanding and familiarity of tools in digital ecosystem (DSPs, DMPs, Ad servers, etc.) Experience in digital ad operations, account management or technical support Experience with a wide variety of creative/ad serving vendors (e.g. DCM, Sizmek, Celtra, etc.) Experience with multiple third-party verification partners such as Moat, IAS, Double Verify, White Ops Experience with various third party tag specs including brand studies, DMPs, etc. Highly self-motivated and well-organized with strong verbal and written communication skills Strong sense of urgency and demonstrates initiative High degree of professionalism and high sensitivity for confidentiality Proven ability to collaborate across teams within an organization Ability to solve problems creatively and effectively Useful Links- Life at Target- https://india.target.com/ Benefits- https://india.target.com/life-at-target/workplace/benefits Culture- https://india.target.com/life-at-target/belonging

Support Account Manager (SAM) serves as a trusted advisor and primary technical contact for key accounts who helps customers resolve issues and optimize their support experience. SAM works with customers to understand their business goals, service history, and technical needs and helps customers reduce disruptions, improve operations, and accelerate innovation. Role & responsibilities Support issues : Help customers resolve issues, including case and escalation management, root-cause analysis, and special projects Provide reports : Provide reports on the health of the customer's instance Assist with upgrades: Identify upgrade needs, create upgrade plans, and assist with upgrade planning Advocate for customers: Act as an escalation point for customer-submitted cases and requests Client Relationship Management : Establish and maintain strong relationships with key accounts. Act as the primary contact for customers inquiries, providing timely and effective solutions. Issue Resolution : Address and resolve customer issues by coordinating with various departments. This includes diagnosing problems, implementing solutions, and ensuring issues are resolved to the customer's satisfaction. Customer Onboarding : Guide new customers through the onboarding process, ensuring they understand how to use the companys products or services effectively. Performance Monitoring : Monitor and track customer support metrics to identify trends, areas for improvement, and potential issues. Utilize this data to enhance service delivery. Cross-Functional Collaboration : Work closely with other departments such as sales, product development, and engineering to address customer needs and improve product offerings. Account Management : Manage customer accounts by keeping detailed records of interactions, support tickets, and resolutions to ensure continuity and personalized service. Feedback Collection : Gather and analyze customer feedback to identify areas for improvement in products or services. Report findings to relevant departments to facilitate enhancements. Proactive Engagement : Anticipate customer needs and proactively reach out to offer assistance, updates, or new features that may benefit the customer. Documentation and Reporting: Maintain accurate records of customer interactions and support activities. Generate reports to provide insights into customer satisfaction and support team performance.In this role, you will work closely with customers to monitor their environments, provide technical recommendations, and ensure seamless ongoing operations. You will coordinate cross-functionally to advocate for customer needs, assist in issue resolution, and provide strategic recommendations to enhance security, performance, and operational efficiency. he Support Account Manager (SAM) serves as a trusted advisor and primary technical contact for key accounts who helps customers resolve issues and optimize their support experience. SAM works with customers to understand their business goals, service history, and technical Preferable candidates- Communication Skills: Strong verbal and written communication skills are imperative for effectively interacting with customers and internal teams. Clarity and empathy are crucial. Problem-Solving : Ability to diagnose and resolve issues efficiently and creatively, ensuring customer satisfaction. Time Management : Excellent organizational skills to manage multiple accounts and priorities simultaneously. Customer-Centric Mindset : A commitment to delivering exceptional customer service and fostering positive relationships. Analytical Skills : Ability to analyze customer feedback and performance metrics to identify trends and areas for improvement. Adaptability : Flexibility to adapt to changing customer needs and dynamic work environments. Team Collaboration : Capability to work well with cross-functional teams to resolve issues and improve customer satisfaction. Empathy and Patience : Understanding customer frustrations and addressing them with patience and sensitivity. Education: Bachelors degree in computer science, Information Systems, Cybersecurity, or a related field (or equivalent work experience).Relevant industry certifications (CISSP, CISM, CISA, or IAM-related certifications) are a plus.This role is critical in ensuring customers achieve long-term success with Saviynt, driving retention, adoption, and maximum value from our platform. Communication Skills: Strong verbal and written communication skills are imperative for effectively interacting with customers and internal teams. Clarity and empathy are crucial. Problem-Solving : Ability to diagnose and resolve issues efficiently and creatively, ensuring customer satisfaction. Time Management : Excellent organizational skills to manage multiple accounts and priorities simultaneously. Customer-Centric Mindset : A commitment to delivering exceptional customer service and fostering positive relationships. Analytical Skills : Ability to analyze customer feedback and performance metrics to identify trends and areas for improvement. Adaptability : Flexibility to adapt to changing customer needs and dynamic work environments. Team Collaboration : Capability to work well with cross-functional teams to resolve issues and improve customer satisfaction. Empathy and Patience : Understanding customer frustrations and addressing them with patience and sensitivity. Education: Bachelors degree in computer science, Information Systems, Cybersecurity, or a related field (or equivalent work experience).Relevant industry certifications (CISSP, CISM, CISA, or IAM-related certifications) are a plus.This role is critical in ensuring customers achieve long-term success with Saviynt, driving retention, adoption, and maximum value from our platform. Kindly share the update resume @primula.rai@saviynt.com

Greetings from Synergy Resource Solutions, a leading recruitment consultancy firm. We are hiring for our client company, which is a start-up that established its operations before 3 years. The company has around 80 employees all over India and its head office in Bangalore. The company is exporting casting & machining components from India to other countries. Job Title: Post-Order & Account Management Department: After Sales Experience: 3 - 5 years Work Timing: 9:30 AM to 6:30 PM (Six days a week, 5 days of office, 1 day from home) Job Location: Bangalore, HSR Layout Job Overview: The Associate Post-Order & Account Management will play a critical role in ensuring smooth execution after the order is confirmed. This includes managing customer communication, internal coordination, documentation, logistics, and receivables. The role demands someone with meticulous attention to detail, a strong understanding of metal component manufacturing, and a proactive approach to customer satisfaction. Key Responsibilities Customer Communication: Own day-to-day communication with buyers post-order to ensure clarity and alignment. Documentation Management: Maintain a comprehensive repository of customer documents including drawings, 3D models, and technical specifications. Internal Coordination: Conduct meetings with sourcing, production, QA, and logistics teams to align on customer requirements and production schedules. Deviation Handling: Document deviations, exceptions, or technical clarifications and follow up with customers for approvals and resolutions. Shipping and Dispatch: Coordinate shipping documents, track deliveries, and reconcile ordered vs delivered quantities Receivables Management: Maintain the receivables ledger, track payments, and follow up with customers for timely closures. Process Ownership: Build and improve post-order execution processes for better turnaround and customer experience. Ideal Candidate Profile Educational Background: Preferably a graduate in mechanical or production engineering Experience: 3 5 years in post-order execution, production coordination, or customer account management roles in leading OEMs, foundries or engineering firms. Location: Role-based in Bangalore. Attributes: Detail-Oriented: Strong documentation skills and process discipline. Customer-Centric: Clear communicator with the ability to manage expectations and maintain long-term relationships. Operationally Strong: Familiarity with shipping documentation, production follow-ups, and financial reconciliation Ownership Driven: Takes initiative and accountability across cross-functional teams. If your profile matches with requirement & if you are interested, please share your updated resume with details of your present salary, expectations & notice period.

Amazon.com strives to be Earths most customer-centric company where people can find and discover virtually anything they want to buy online. The Assistant Brand Manager will work on offering dedicated support to top-tiered brands to grow with Amazon by identifying and improving key customer inputs for growth such as content, marketing and stock availability among others. Apart from this, the Assistant Brand Manager will also help brands leverage Amazon s tools and programs to improve on their business inputs. We are seeking creative, goal-oriented and highly entrepreneurial people to join our exciting and fast-paced team. About the Role: As a Assistant Brand Manager, you will focus on delivering 5 core focus areas for the brand: Selection, demand generation, catalogue quality, business advice and availability. The person who joins the leadership team in this position must share our passion and commitment for serving our customers. This ideal candidate should have experience in forging and building brand relationships. Some understanding of planning product cycles and selling online is preferred. The right candidate will be flexible, action and results oriented, self-starting and have strong analytical skills. He or she must have a proven track record in taking ownership, driving results and moving with speed to implement ideas in a fast-paced environment. He should be entrepreneurial with the confidence to make independent, data-driven decisions. The candidate must demonstrate the ability to succeed at: planning and forecasting, and driving an online business. The candidate must be an effective communicator in working with some of Amazon s most important partners and vendors, as well as with internal colleagues and groups. Responsibilities This person will have responsibility for: Building selection: Identify selection gaps. Track brand offline catalogue to ensure all relevant selection is present on Amazon. Demand generation: Responsible for demand generation. This includes working with other members on the category management team to create a marketing calendar based on vendors objectives Business Advice: Support participation of brand in Amazon programs Availability: Ensuring continuous availability of products Catalogue Quality on Amazon: Ensuring the best input from brand is updated for customer interface on Amazon Detail Pages through perfect Images, Product descriptions, etc. 3+ years of account management, project or program management or buying experience Bachelors degree Experience using analytical specific tools such as Google Analytics, SQL or HTML Experience in process improvement Experience managing large amounts of data

Own Category topline, core flywheel inputs of selection, speed, pricing, customer experience and marketing engagement. As a Sr. Category Manager in Major Appliances, you will focus on delivering a world-class customer experience and exceptional sales and margin growth for the sub-categories that you are responsible for as we rapidly expand and grow our selection from around the world. The person who joins this team in this position must share our passion and commitment for serving our customers. This ideal candidate should have experience in forging and building stakeholder relationships. Some understanding of planning product cycles and selling online is preferred. The right candidate will be flexible, action and results oriented, self-starting and have strong analytical skills. He or she must have a proven track record in taking ownership, driving results and moving with speed to implement ideas in a fast-paced environment. He should be entrepreneurial with the confidence to make independent, data-driven decisions. The candidate must demonstrate the ability to succeed at: Defining and implementing strategies Driving an online business Managing internal and external stakeholders Planning and forecasting He or she must be able to develop clear thinking and business rationale for new features & services to bring customers ease-of-use and innovation with a razor sharp focus on solving for the customer while driving operational excellence in execution. The candidate must be an effective communicator in working with some of Amazon s most important partners and vendors, as well as with internal colleagues and groups. The candidate must have a desire to participate in change and appreciate a dynamic environment with rapidly changing priorities. We are seeking someone with demonstrated history of successful project ownership using customer data to identify and prioritize opportunities. Candidate will own one of the critical businesses for Major Appliances business responsible for success of both immediate as well as long term strategy. 5+ years of with Excel experience 5+ years of account management, project or program management or buying experience Bachelors degree, or 5+ years of professional or military experience Knowledge of Microsoft Access or SQL Experience using data to influence business decisions Experience driving internal cross-team collaboration Experience with business analysis and P&L management Experience driving direction and alignment with cross-functional teams

Retail Business Services (RBS) organization is seeking a Manager, Account Management to lead the account management organization for AU & EU Retail Vendor Recruitment (RVR), responsible for the growth and development of the organization. In this role, you will be operating in a fast-moving and often ambiguous environment and will have full responsibility for achieving business objectives. Specifically, the individual will be responsible for recruiting top brands into Amazon and subsequently setting them up for success as vendors by perfectly launching them. This person has relentlessly high standards and operates as a business owner who understands key levers to achieve results through their team. They have a passion for people management and are at their best when they re building, developing and guiding high-performing teams. In this role, you will be responsible for all business and operational objectives of your Account Management team (8-10 direct reports). If you are interested in growing brands and businesses on Amazon, then we re interested in talking to you! Business Growth Contribute to goal setting for your team to align with organizational goals. Drive business development strategy to recruit the top brands and help new vendors master Amazon s tools and systems so that they can be self-sufficient and integrate their products to Amazon s platform efficiently. Implement and track metrics to record the success and quality of your team s vendors. Use these metrics to guide your work and uncover hidden areas of opportunity. Leadership Manage a team of Account Managers (8-10 direct reports) Act as a thought leader in defining success criteria and understand business needs of sellers in an ever-changing business environment. Contribute to strategic plans for the organization. Partner with external teams including Category Management, Finance, and Central Support teams to align programs and initiatives to drive growth. Manage recruiting and hiring efforts across direct team and broader organization. Coach, mentor, and develop your team. MBA 4+ years of team management experience Experience influencing internal and external stakeholders Experience with sales CRM tools such as Salesforce or similar software Experience analyzing data and best practices to assess performance drivers 6+ years of team management experience

Are you customer-obsessed, relentlessly focused on achieving high standards, street-smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, and an experienced entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you. Electronic Data Interchange (EDI) and Application Programming Interface (API) are two different integration technologies that enables Amazon selling partners to programmatically access their data on orders, shipments, payments, and more. While EDI is used for exchanging structured business data between two systems, the Selling Partner API (SP-API) and the SmartConnect API (SC-API) are REST-based APIs used for integrating and communicating between different software applications for real-time data exchange. Applications leveraging EDI, SP-API or SC-API can enhance selling efficiency, reduce labor requirements, and improve response times to customers, ultimately aiding selling partners in growing their businesses. As an integration specialist for EDI and API, you will have the exciting opportunity to help shape and deliver the growth of EDI and API adoption in India. You will directly work with selling partners to help them automate their process through integration. In this role, you will work with a high-performing program management team whose primary goal is to build and grow the marketplace EDI and API adoption across India, contributing to creating the Earth s greatest shopping experience. You will work in a collaborative environment with sales, account management, category, product and others to grow and scale the program. You should be professional, customer-oriented, and possess excellent communication skills. You need to be action-oriented with strong execution skills, capable of influencing without authority, and effective in working under ambiguous situations. Additionally, you should be able to manage multiple priorities across various projects and teams simultaneously with variable and flexible schedules while consistently meeting or exceeding annual goals. Understand Amazon products and services, effectively articulate them, and guide Selling Partners through the integration process Analyze each Selling Partners existing system, collaborate with their technical staff to define requirements, validate data integrity, verify business processes, identify key technical resources, and design an appropriate integration roadmap Provide technical guidance, review implementation progress, resolve technical issues, and drive all stakeholders towards a successful launch Own and manage the integration of a portfolio of key Selling Partners, regularly engaging with them to onboard new functionalities Collaborate with Selling Partners to set and meet milestones and deliverables, ensuring the delivery of high-quality automation projects Track and report integration performance using appropriate metrics, achieve productivity targets, and identify areas for operational improvement for Selling Partners Work with Selling Partners to gather their requirements and assist in building tools and processes that increase the ease and efficiency of their integration with Amazon marketplace APIs Undertake additional projects, enhance existing tools and processes, and create new Standard Operating Procedures (SOPs) About the team Our vision is to transform the way India buys and sells and thereby transform lives by enabling Selling Partners to automate business processes and enhance selling efficiency. The Technical Integration Program team within SmartCommerce, acts as the flag-bearer for EDI and API solutions developed by Amazon and drives adoption of the same across our Seller, Vendor and Developer cohorts. Bachelors degree in engineering, commerce, business administration or equivalent 2+ years of sales experience Experience with Microsoft Office products and applications SQL Proficiency Prior knowledge of integration technologies EDI/APIs, at an education level or working experience

Are you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, execution focused, hungry and passionate about e-commerce, an experienced sales executive with a strong work ethic? If yes, this opportunity will appeal to you. Amazon Seller Services is an important division of Amazon Inc., a multi-national company headquartered in Seattle, USA. The division aims to help sellers grow their business by offering services which leverage high quality Amazon capabilities. Amazon Seller Services is now looking to work with Indian retailers and offer them services which will scale their business. See www.amazonservices.com for services offered in US & www.services.amazon.in for product details in India. As a Sales Associate with Amazon Seller Services India, you will have the exciting opportunity to deliver Amazon s offerings in India. You will be the face of Amazon to retailers for the services which Amazon will offer. The role will require engaging retailers at all points of their life cycle. You will have to identify and recruit retailers that deliver competitive pricing and broad product selection on the platform, train sellers on Amazon systems helping them integrate with our product platform and analyze seller performance metrics to help them become successful on our platform. The ideal candidate will have sales experience, ability to work in an environment with minimal supervision, comfortable working across multiple complex functions and capability to influence external stakeholders. The candidate should be comfortable interfacing with technology systems, training other stakeholders on systems and processes and be able to analyze data and gather actionable conclusions. Operating in a rapidly changing environment will require the candidate to be adept at dealing with ambiguous, new and challenging situations. The candidate will be comfortable in executing repeatable processes. Prior Experience and skills: Experience in an analytical, results-oriented environment with external customer interaction. Proven ability to manage the business by the numbers . Must be metrics-driven. Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly. Experience working with SME retailers is an advantage. Deep understanding of the retail and wholesale landscape in India with prior interactions with sellers and distributors is desirable. Experience selling nascent (embryonic/start-up) products/services into new markets is desired. Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment. Ability to speak the local language is desirable Personal attributes and competencies: Demonstrated highest level of integrity, intellectual honesty, and strong work ethic. Takes initiative. Doesnt wait to be asked. Plans efficiently. Consistent effort, commitment, perseverance and willingness to go above and beyond when needed. Strong team player, acts like an owner, and ultimately focused on delivering results with high standards. Proven ability to successfully thrive in an ambiguous environment and changing market conditions. Disciplined in executing repeatable operational processes. Has sound judgment and ability solve issues on the spot. Makes good decisions when analysis of data is not sufficient to reach a conclusion. Role and Responsibilities: Understand products and services offered by Amazon Services and be able to articulate its functions and benefits to external audiences. Help define the seller base and industry verticals we target for various Amazon services using local knowledge. Identify valuable sellers and selection for Amazon services. Acquire retailers with valuable selection and establish long-term partnerships. Own and manage integration of portfolio of sellers and help them become self-reliant through basic training. Track and monitor performance and sales of key partners to manage their performance. Bachelors degree 1+ years of experience in sales, advertising, brand marketing, sales promotions or account management Excellent communication and negotiation skills with the ability to face external and internal partners in a professional and mature manner, and strong ability to handle objections. Desire to work in a fast-paced, challenging environment. Experience in an analytical, results-oriented environment with external customer interaction Passion for operational excellence and discipline in executing repeatable processes Excellent written/oral communication and presentation skills. Ability to express thoughts logically and succinctly Proven ability to manage the business by the numbers . Must be metrics-driven Entrepreneurial drive and demonstrated ability to achieve stretch goals in a fast-paced environment Working knowledge of MS Excel and SQL Experience with e-commerce, retail, advertising, or media would be an advantage. Experience working in a start-up environment with high ownership Work experience in an account management position or similar roles. Advanced computer literacy especially in Microsoft Office applications. Experience in data analysis, either professional experience or through your education. Experience in sales and marketing is preferred.

Serve as the lead point of contact for all customer IT account management matters Build and maintain strong, long-lasting client relationships Look at opportunities for new technologies including AI to improve efficiencies Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors Ensure the timely and successful delivery of IT solutions according to customer needs and objectives Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders Forecast and track key account metrics (eg quarterly service levels and annual forecasts) Prepare reports on account status Assist with challenging client requests or issue escalations as needed Qualifications Graduate

Key Accounts Manager Home Job Openings Key Accounts Manager 1. Relationship Management: Build and maintain strong relationships with key accounts and travel partners. Act as the main point of contact for their inquiries, concerns, and requests. 2. Account Growth: Identify opportunities for account expansion and revenue growth. Collaborate with key accounts to develop strategies that drive sales, increase bookings, and maximize customer satisfaction. 3. Customer Service: Provide exceptional customer service to key accounts, promptly addressing their needs, resolving issues, and ensuring their satisfaction with the company s services. 4. Sales Analysis: Analyse sales data, market trends, and account performance to identify areas of improvement and growth opportunities. Develop data-driven strategies to optimize sales and enhance account performance. 5. Promotions and Campaigns: Collaborate with key accounts to plan and execute promotional activities, marketing campaigns, and joint initiatives. Monitor the effectiveness of these activities and make necessary adjustments. 6. Cross-functional Collaboration: Collaborate with internal teams such as marketing, product development, and operations to align strategies, ensure smooth account operations, and deliver outstanding customer experiences. 7. Industry Knowledge: Stay updated with industry trends, competitor activities, and market dynamics to anticipate changes, identify market gaps, and provide innovative solutions to key accounts. 8. Reporting: Prepare regular reports on account performance, sales metrics, and key developments. Present findings to management and use the insights to drive informed decision-making. Required Qualifications: Previous experience in sales or account management roles, preferably in the travel industry or a related field, is often required. Experience with online travel agencies or travel technology platforms can be advantageous. Excellent verbal and written communication skills are essential for building and maintaining relationships with key accounts. The ability to effectively negotiate, persuade, and present information is crucial. A customer-centric mindset is important for understanding and addressing the needs of key accounts. Providing exceptional service and support to clients is a vital aspect of the role. A solid understanding of the online travel industry, including trends, competitors, and market dynamics, is valuable. Knowledge of travel booking systems, distribution channels, and revenue management can also be beneficial. The ability to establish and cultivate strong relationships with key accounts is vital. This involves networking, building trust, and fostering long-term partnerships to drive business growth. Having a results-oriented mindset, with a focus on driving business growth and maximizing account profitability, is important. Desired Qualifications: Familiarity with online travel platforms, revenue management systems, distribution channels, and other relevant technology used in the travel industry. Experience in conducting market research, competitor analysis, and consumer behavior studies to identify trends, opportunities, and potential gaps in the market. The travel industry is dynamic and ever-changing, so being adaptable to market shifts, emerging technologies, and industry trends is advantageous. Ability to think strategically, identify long-term opportunities, and develop innovative approaches to revenue management and yield optimization. Job Category: Sale Support Job Type: Full Time Job Location: India

What is the Senior Treasury Analyst responsible for? As a member of Franklin Templeton s Corporate Treasury team, the Senior Treasury Analyst is responsible for the daily operational tasks for business units in EMEA, APAC and other international regions. The Senior Analyst will report to the Director of Treasury in Baltimore, but their day-to-day work will mainly be with the Treasury Manager in Melbourne. There will be daily collaboration with Corporate Treasury Colleagues based in the UK and the US as well as frequent interaction with various other teams in the finance organization. The Senior Analyst will ensure that all group policies and procedures are followed, and activities are conducted in a timely and accurate manner #MID_SENIOR_LEVEL What are the ongoing responsibilities of a Senior Treasury Analyst? Review daily cash balances and prepare routine and/or ad-hoc transfers (including foreign currency) to fund bank accounts. Maintain target balances for all international entities so sufficient cash is held for all operational activity and any surplus is identified for investment. Liaison with different teams within finance on specific cash requirements as needed (e.g., accounting, tax, payroll, etc.). Review the treasury system s payment activity ensuring outstanding payment requests are properly approved and then process accordingly. Become a subject matter expert in international payment formatting for Finance. General bank account management. Liaison with the wider treasury team on reviewing, verifying, and updating bank signers in internal systems as part of regular activity and the quarterly review. Preparation of Franklin Templeton s Technology ad-hoc forms as needed. Assist in general administrative duties to ensure all banking and account documentation is accurate and available for review and audit. Project work including but not limited to monthly analysis of bank charges for the region. Assist wider treasury team with month-end reporting. Update financial systems with investment activity for international region. Provide cover in case of absence and seek appropriate guidance. What ideal qualifications, skills & experience would help someone to be Successful? MBA Finance/CA inter/CA At least five years work experience in a finance role, ideally with some exposure to corporate treasury or banking Accurate with numbers and attention to details Excellent verbal and written communication skills Whilst part of a wider team, they must be able to work independently in a remote location, reporting to a different site Ability to exercise independent judgment consistent with department guidelines Ability to organize and prioritize workflow, multiple priorities, and deadlines University degree Team player and flexible Willingness to learn Additional language skills are useful Experience our welcoming culture and reach your professional and personal potential! Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, there s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life. Hear more from our employees By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life s adventures, taking care of your family members, or making a positive impact in your community, we aim to have them covered. Highlights of our benefits include: Professional development growth opportunities through in-house classes and over 150 Web-based training courses An educational assistance program to financially help employees seeking continuing education Medical, Life and Personal Accident Insurance benefit for employees. Medical insurance also cover employee s dependents (spouses, children and dependent parents) Life insurance for protection of employees families Personal accident insurance for protection of employees and their families Personal loan assistance Employee Stock Investment Plan (ESIP) 12 weeks Paternity leave Onsite fitness center, recreation center, and cafeteria Transport facility Child day care facility for women employees Cricket grounds and gymnasium Library Health Center with doctor availability HDFC ATM on the campus Franklin Templeton is committed to fostering a diverse and inclusive environment. 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About the Role We re building a new solution at ACKO to help D2C brands and small businesses unlock greater consumer trust and deliver a superior post-purchase experience. We re looking for a Sales Associate to help us bring this vision to life by driving merchant acquisition and onboarding. This is a high-ownership role where you ll build strong relationships with merchants, manage the full sales funnel, and help define the playbook as we scale. What You ll Do Identify and qualify potential clients through inbound interest, proactive research, and participation in relevant forums or events Drive outreach via email, phone, LinkedIn, and WhatsApp to build a strong and organized top-of-funnel pipeline Own the entire sales lifecycle from the first contact to closure conducting product walkthroughs and enabling a consultative decision-making process Lead merchant onboarding, from documentation and integration setup to go-live coordination, working closely with product and operations teams Build lasting relationships with client stakeholders including founders, marketers, and operators Drive engagement beyond onboarding encourage testimonials, participate in showcases, and foster a sense of community Share learnings and feedback with internal teams to fine-tune sales messaging, GTM motion, and product roadmap Contribute to building structured sales assets like pitch decks, email templates, and objection-handling guides What We re Looking For Internship experience in B2B sales, partnerships, or merchant acquisition ideally in D2C, SaaS, fintech, e-commerce, or platform-based businesses Excellent communication and storytelling skills, with the ability to connect with founders and decision-makers Proficiency in using outreach tools and a basic understanding of integration workflows Strong ownership mindset and a bias for action you move fast, follow up, and close loops Comfort working in a dynamic, early-stage setup where playbooks are being written A passion for building relationships and shaping how early-stage products go to market Why This Role? Join a high-potential new initiative backed by ACKO s trusted brand Work closely with cross-functional teams across product, ops, and GTM Be part of the 0 1 journey helping shape the product, process, and customer experience Grow into account management, partnerships, or strategic sales roles as we scale If you re excited by ownership, enjoy building from scratch, and love speaking with founders and business owners we d love to talk.

Key Responsibilities Contract relevant, targeted hotels on dynamic rates and inventory mainly through channel manager connectivity. Ownership and accountability for content acquisition for assigned territory. Secure and negotiate competitive rates and inventory to meet overall company sales objectives. Monitor and address hotel partner pricing and availability issues to maintain conversion and customer satisfaction. Develop and maintain regular and consistent partner contact at the property level and, when appropriate, with chain level regional managers. The Market Manager should strive to build strong relationships with all partners and have regular contact with each of them. Solicit and secure promo offers from hotel partners to support merchandising activities. Provide technical support to hotel partners and resolve operational issues. Analyze market data and supply metrics to gain in-depth understanding of hotel supply, product gaps and sales opportunities. Understand high/low occupancy periods for all assigned markets. Monitor partner sales performance and investigate trading concerns when required. Handle and resolve customer services issues Other potential work engagements as decided by the Company. Required Qualifications An undergraduate degree in a related field is preferred. 5 to 7 years of solid experience in OTA s (Online Travel Agencies), hotel sales, and/or account management within the travel industry. Preferred Skills Strong knowledge of online marketing or sales strategies within the travel sector. Proficiency in Microsoft Excel, Word, and PowerPoint at an intermediate level or higher is mandatory. Excellent analytical skills to interpret data and drive business insights. Exceptional communication, organizational, and interpersonal skills to interact effectively with stakeholders. Strong negotiation skills to secure favorable deals and partnerships. Proven ability to consistently meet or exceed targets and deadlines. Ability to work independently and take initiative in managing responsibilities. Flexibility and adaptability to handle changing priorities and travel demands. Excellent one-on-one and group communication skills for effective interactions. Strong customer service skills with a focus on delivering exceptional experiences. Strong technical ability, including operational experience with channel managers. Willingness and ability to travel up to 70% of the time to meet business needs.

Everllence, formerly known as MAN Energy Solutions, is a leading provider of propulsion, decarbonization and efficiency solutions for shipping, the energy economy and industry. True to our motto Moving big things to zero we help key industries in the global economy to reduce hard-to-abate emissions. Our technologies have a measurable impact on the success of the global energy transition. More information about the company can be found at www.everllence.com . Headquartered in Germany, Everllence employs around 15,000 people across more than 140 sites worldwide The Sales Manager Power will drive sales growth in the assigned region by identifying new business opportunities, managing key accounts, and delivering tailored solutions to customers. This role requires strong commercial and technical expertise to achieve order targets, build lasting relationships, and support the company s strategic goals in the power sector. Job Responsibilities Develop and implement a sales strategy for the power segment within the assigned region, in alignment with company goals and global sales initiatives. Define target order intake and sales budgets, and drive actions to achieve or exceed them. Identify new business opportunities, foster sales leads, and manage key accounts to drive sustainable growth and profitability. Prepare commercial proposals and presentations, lead contract negotiations, and successfully close deals. Support the preparation of sales forecasts, business plans, and global initiatives or cross-border projects as required. Build and maintain strong, long-term relationships with customers, agents, and other stakeholders to enhance the company s market presence. Identify customer requirements and provide input for new product/service developments to meet those needs. Coordinate with internal teams (technical, tendering, and project management) to ensure timely order execution and high customer satisfaction. Monitor market trends, competitive landscape, and industry developments to identify opportunities and enhance sales effectiveness. Develop market reports and provide competitive intelligence to support strategic decision-making. Respond promptly to customer inquiries, orders, and complaints to ensure a high level of service and customer retention. Key Competencies Required Proven ability to identify new opportunities, generate leads, and close deals in the power/energy sector. Strong understanding of power plants and large diesel engines, turbines both on a commercial and technical level. Ability to establish and maintain long-term relationships with clients, agents, and key stakeholders. Skilled in setting sales strategies, defining goals, and executing tactical sales plans aligned with company objectives. Ability to analyse industry trends, monitor competitive landscape, and leverage insights for competitive advantage. Skills Required Excellent verbal and written communication skills with the ability to present complex solutions clearly and persuasively. Skilled in negotiating terms and conditions, preparing commercial offers, and closing contracts. Proven expertise in identifying leads, managing accounts, and closing deals in the power or energy sector. Familiarity with CRM software and tools like Excel, PowerPoint, and Word for sales reporting and presentations. Self-driven and resourceful, capable of working independently with minimal supervision. Result-oriented with strong organizational and multi-tasking capabilities. Flexible and adaptable, with a willingness to travel and work under challenging conditions at short notice. Bachelor s degree in Mechanical Engineering, Power Plant Engineering, Industrial or a related technical field. Post-Graduation in Engineering or MBA is an added advantage. Sales / Business Development experience with 10 years of related experience, preferably in the heavy equipment manufacturing / machines or related power industries.