Posted:2 days ago|
Platform:
On-site
Full Time
Scope, build, and execute processes for front-line TAMs while continuously evaluating and identifying opportunities to drive efficiency and scale. Monitor account health of Stripe customers and support enhancement of tooling to achieve scalability Act as a trusted product advisor by creating high-quality deliverables that enhance the value, users gain from our products Identify opportunities to automate and scale process relating to TAM, partnering with our Engineering and Product Management teams Identify & surface opportunities for product or feature expansion to ensure Stripe customers are successful Who you are We re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. Minimum requirements 8+ years experience, ideally operations analyst, technical account manager or similar roles Strong SQL skills, proven ability to build and modify SQL queries Strong business sense and ability to understand the drivers and strategy of our users businesses Experience producing high-quality deliverables with a strong emphasis on attention to detail Strong analytical skills and ability to navigate data and people to find answers Strong operating rigor, including organizational and time management skills Strong business presence and presentation skills Capability to work well with a wide range of people, both internally and externally, including working with a team of sales and services peers Motivation and flexibility to work well in a high-growth, dynamic environment
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