Job
Description
We are seeking a passionate and student-focused Academic Counselor to guide learners through their educational journey in the field of IT. The ideal candidate will possess a blend of counseling skills, technical understanding, and sales orientation. This role is perfect for someone who is empathetic, data-driven, and thrives in a fast-paced, goal-oriented environment. Responsibilities: Guide students in selecting appropriate IT courses and career paths based on their interests and goals. Provide clear information on course content, duration, fees, and industry-related career opportunities . Assess student aptitude and recommend relevant training programs accordingly. Counsel students on time management, study techniques , and skill development . Track and review student progress, offering constructive feedback for academic improvement. Address student queries related to academics, materials, or career paths effectively. Coordinate with trainers/faculty to stay updated on course changes and training schedules . Organize and support workshops, seminars , and career development sessions . Maintain records of counseling sessions, student progress, and follow-ups using CRM tools . Assist in admissions and enrollment by guiding prospective students. Stay current with IT industry trends and job market demands to provide relevant career advice. Foster a positive, motivating environment to encourage student engagement and retention. Use CRM data to analyze patterns, track performance, and support strategic decision-making. Exhibit flexibility with work timings and adapt quickly to business requirements. Apply a dynamic sales-oriented approach with quick adaptability and implementation of new strategies. Education: Graduate degree required. Preferred: BBA (Sales/Marketing/IT Management) , or Bachelor’s in Education, Psychology, or IT . Experience & Skills: Prior experience in academic counseling, career guidance, or student support is preferred. Basic understanding of IT courses, technologies, and industry pathways . Proficiency with CRM tools (e.g., Salesforce, HubSpot, Zoho). Strong communication and interpersonal skills . Excellent analytical abilities and experience with data-driven decision-making . Time management, organization, and multitasking skills. Patience, empathy, and an approachable personality. Ability to collaborate with cross-functional teams (trainers, faculty, admin). Adaptability to dynamic academic schedules and evolving student needs. Motivated to contribute to academy growth through student enrollment and engagement. Sales-oriented mindset with a proactive approach to achieving targets. Key Competencies: Student counseling and career guidance Verbal and written communication CRM management and data analysis Time and task management Conflict resolution and problem-solving Active listening and emotional intelligence Workshop facilitation and public speaking IT industry awareness and career trend analysis Growth mindset and continuous learning attitude Goal-driven and proactive follow-up capabilities Show more Show less
