AC Process Excellence_Manager

Skills

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
  

Activities To Be Performed

• Understand client requirements thoroughly, research best practices, benchmarking and industry regulations.
• Collaborate effectively with cross-functional teams to deliver high-quality result on time.
• Analyze trends and information to maintain comprehensive process documentation
• Identify issues and risks promptly; escalate inconsistencies and issues to management
• Maintain high-quality standards across all deliverables
• Take ownership and manage process changes for assigned projects
• Lead diverse projects and collaboratively across multiple teams
• Proactively drive timely completion of all tasks.
• Demonstrate strong team leadership by understanding team roles, fostering a positive work environment, encouraging team bonding and seeking guidance and feedback actively.
  

Requirements

• Understanding of next-gen process improvement methods
• Quick adaptability to new technologies and evolving business needs.
• Strong analytical skills to interpret data, generate insights and support decisions
• Excellent written and verbal communication, with strong stakeholder engagement
• Bachelor's degree in a relevant field
• Lean Six Sigma Green Belt certification
• Proficient in Process Mapping and Business Process Reengineering
• Skilled in facilitating workshops, focus groups and process improvement initiatives
• Experienced in Process mapping tools (Visio, Lucidchart) and Process optimization tools & techniques (e.g., Lean, Kaizen etc.)
• Project Management experience
• Strong business and client engagement skills
• Strategic problem-solving with data-driven decision-making and a continuous improvement mindset
• Strong conceptual and aesthetic skills
• Proficient in Microsoft Applications (PowerPoint, Word, and Excel)
• Innovative thinker with an eye for detail
• Collaborative, deadline-driven and able to work independently in a fast-paced environment.
• Experience: 11-5years