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1.0 - 5.0 years
0 Lacs
thane, maharashtra
On-site
Job Title: Backup Administrator Location: Mumbai Role Summary: We are seeking two Backup Administrators with expertise in Commvault/Networker for managing and ensuring the seamless backup and restoration of critical data across various platforms. The ideal candidates will have hands-on experience in backup administration and troubleshooting, with a strong understanding of both Windows and Linux environments. Key Responsibilities: Backup Management: Install, configure, and administer Commvault backup solutions. Ensure backups are successfully scheduled and executed for various technologies like Windows, SAP, Oracle, UNIX, and Exchange. Backup and Restore: Perform backup and restore operations for a wide range of systems and applications. Ensure data consistency and recovery through periodic testing and validation. Troubleshooting: Provide advanced troubleshooting and issue resolution for backup failures and restoration issues. Identify and address root causes for backup failures to maintain system integrity. Platform Knowledge: Work with both Windows and Linux platforms to manage backup solutions and ensure comprehensive coverage. Basic understanding of backup systems like EMC Networker is required for efficient management. Desired Technical Skills: Commvault Expertise: Strong hands-on knowledge of Commvault backup solutions. Platform Experience: Knowledge of Windows and Linux environments, as well as understanding backup concepts for various technologies like SAP, Oracle, UNIX, and Exchange. Backup Technologies: Familiarity with other backup tools like TSM, EMC Networker, Data Protector, or Backup Exec. Troubleshooting: Advanced troubleshooting skills to diagnose and resolve backup-related issues. Desired Qualifications: Educational Background: BE/BSC-IT or equivalent qualifications. Experience Range: 1-2 years of experience for entry-level roles. 3-4 years of experience for more advanced roles. Reporting to: [Specify Reporting Role] On-site Opportunity: Yes (At ICC Backup Tower, Yantra Park) USP of the Role: This is an excellent opportunity for individuals passionate about data protection and backup technologies, offering a chance to work on leading backup solutions like Commvault while honing troubleshooting and administration skills across a variety of platforms and technologies. Project Overview: The role involves working on the ICC Backup Tower project at Yantra Park, where you'll be part of a dynamic team responsible for ensuring the integrity and availability of backup systems for critical business applications.,
Posted 1 week ago
10.0 - 14.0 years
0 Lacs
pune, maharashtra
On-site
As a seasoned PAM (Privileged Access Management) expert with over 10-12 years of experience, you will be responsible for designing and configuring various PAM use cases to enhance the security and efficiency of the organization. Your primary tasks will include setting up PSM (Privileged Session Management) and CPM (Credentials Provider Management), including the establishment of secure tunnels for Active Directory. You will also play a crucial role in onboarding privileged accounts for both Windows and Linux platforms, ensuring a seamless and secure process. Your deep understanding of privileged accounts in Windows and Linux environments will be instrumental in implementing effective PAM solutions. Collaborating with cross-functional teams will be essential to integrate privileged access management solutions successfully. Additionally, your expertise in running DNA scans and analyzing the results will contribute to the continuous improvement of security measures within the organization. To excel in this role, you must demonstrate proficiency in designing and configuring PAM use cases, particularly focusing on password management, session recording, workflow, and safe assignment. Your knowledge and hands-on experience in setting up PSM and CPM, specifically in the context of Active Directory security tunnel setup, will be valuable assets. Strong communication skills are vital for effective collaboration with team members and stakeholders to ensure the successful implementation of PAM solutions.,
Posted 1 week ago
8.0 years
0 Lacs
Bengaluru, Karnataka
On-site
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Within our Database Administration team at Kyndryl, you'll be a master of managing and administering the backbone of our technological infrastructure. You'll be the architect of the system, shaping the base definition, structure, and documentation to ensure the long-term success of our business operations. Your expertise will be crucial in configuring, installing and maintaining database management systems, ensuring that our systems are always running at peak performance. You'll also be responsible for managing user access, implementing the highest standards of security to protect our valuable data from unauthorized access. In addition, you'll be a disaster recovery guru, developing strong backup and recovery plans to ensure that our system is always protected in the event of a failure. Your technical acumen will be put to use, as you support end users and application developers in solving complex problems related to our database systems. As a key player on the team, you'll implement policies and procedures to safeguard our data from external threats. You will also conduct capacity planning and growth projections based on usage, ensuring that our system is always scalable to meet our business needs. Roles & Responsibilities: Understand the lifecycle of infrastructure project (Design, Implement, Transition and Operation) . In-depth understanding of SQL architecture and troubleshooting experience with the ability to analyse technical problems to prevent future occurrence. Configuration of Log Shipping, Replication, Mirroring, Manage Cluster, Maintenance Plan configuration, Backup and Restore Strategies. In-depth knowledge on Windows Server Clustering. Monitoring all the high availabilities and make sure all are in sync Support multiple versions of SQL server 2008/12/14/16/17/19, MongoDB, Postgree and RDMS on Azure and AWS. Doing performance tuning whenever the slowness reported Monitoring and managing of problem tickets. Ensure closure within the SLA defined. Liaison with Customer for complex technical issues and capacity planning. Provide technical leadership and internal trainings to subordinate teams. Attend and actively participate in management meetings, client meets and workshops Delegate tasks to sub-ordinate teams and follow up to make sure that they are completed. Implementation of best practices, Review of KEDB and SOP, Handling of Problems related to historic incidents, Formulate service improvement plans. (SIP). Responsible to verify availability of any latest SQL Server Support for all the SEV1 issues and make sure all the resolution within agreed SLA timing. You'll be a strategic partner, working closely with various teams to coordinate systematic database project plans that align with our organizational goals. Your contributions will not go unnoticed - you'll have the opportunity to propose and implement enhancements that will improve the performance and reliability of the system, enabling us to deliver world-class services to our customers. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior Administrator to Architect. We have training and upskilling programs that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with customers in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Professional and Technical Expertise: In-depth knowledge on Windows Server Clustering. Total and relevant experience in SQL should be minimum 8 years. Monitoring all the high availabilities and make sure all are in sync Support multiple versions of SQL server 2008/12/14/16/17/19, MongoDB, Postgree and RDMS on Azure and AWS. SSRS( SQL Server Reporting Services ) & Knowledge in AZURE ( IaaS , PaaS , VM , Virtual Networks, Subnets, NSG, Storage, Azure SQL, Elastic Pools, Managed Instance, DMA, DMS ) is required. Must be Microsoft SQL Certified on 2014 / 2016 /2019. Azure Fundamentals or AWS Essential Certified. Good verbal and communications skills. Preferred Technical and Professional Experience Qualification/Experience: Degree or Any Graduation or Post-Graduation Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 1 week ago
3.0 - 4.0 years
0 Lacs
Mumbai, Maharashtra
On-site
JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Front Office Executive Integrated Facilities Management – Work Dynamics What this job involves: Building great impressions and experience Our benefits are a good reason to come to JLL. We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to increase their personal and financial security. Keeping a well-oiled workplace The role is responsible for full delivery of front office and reception services at independent site. The purpose of the role is to deliver good quality and risk-free office environments and services to customer. Responsible for managing the day-to-day front office operations to ensure the SLAs are delivered as per agreed TAT. This is a critical position as he will be placed at reception report to Facilities Manager. Planning and execution of all preparation required for Conferences / meetings of the client as well as VIP visits scheduled during the shift. Receive, inform, guide visitors to the right meeting room and notifying the receiving employee within 5 minutes of the visitor arrival Co-ordinate with the pantry staff to ensure the food and beverages are served in accordance with the meeting request. Take rounds of the front office and lobby to ensure high standards of housekeeping and upkeep. Responsible for ensuring uninterrupted flow of incoming and outgoing calls including distribution. Making sure to demonstrate responsive, professional, and polite responses in telephone communication. Responsible for conference /meeting room booking and VC booking. Stationery ordering Floral decoration and horticulture at reception are always fresh, clean, and presentable. Co-ordinate with the technical staff to ensure the VC is setup Co-ordinate with the pantry staff to ensure the food and beverages are served in accordance with the meeting request. Informing of the VC schedules Raising requisitions e.g. GPN creation and other requirements / Onboarding and offboarding process Reconciliation of support staff Locker reconciliation Monitoring of all scheduled maintenance activities as per planned preventive maintenance calendar Process recruitment drive, cafeteria, and event requests Support facilities manager and operations according to local site requirement Performance objectives Provide Superior Client Service (weighting 50%) Initiative or Process Improvement in Functional Area (weighting 40%) Personal and Professional Development (weighting 10%) Key skills Front office handling experience Should have good working knowledge on front office services, cafeteria and events management Should have good communication skills Sound like you? To apply, you need to be: Knowledgeable and experienced Hotel Management degree or any related fields preferred. At least 3-4 years executive/administrative assistant experience directly supporting a Division Head of a large private or public sector firm/ organization. Excellent computer skills. Proficiency in MS Windows and Office (Word, Excel, PowerPoint, and Outlook) Outstanding organizational and time management skills Has excellent attention to detail, and executes responsibilities with a sense of urgency and follow-through? Strong English proficiency, Excellent verbal and written communications skills in English would be advantage. Discretion and confidentiality A positive thinker and strong communicator Are you a confident, energetic, and customer-oriented? Can you interact with stakeholders across all levels? A great match for this job would be someone who has a well-presented, approachable manner as well askills as well as superb written and spoken English communication skills. Organisational and professional You should know how to remain calm and professional, and maintain a proactive and positive attitude, especially in managing multiple operational matters under stressful situations. You must be able to manage conflicting priorities and apply holistic approaches for long-term solutions, while complying with the firm’s procedures and standards. What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today! If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Posted 1 week ago
4.0 - 9.0 years
10 - 20 Lacs
Pune
Work from Office
Role & responsibilities Should have strong experience with Backup and Storage areas. Should have experience on both levels: hardware and software. Should be having extensive working experience with Veeam (Veeam B&R and Veeam One) and HPE just not limited to configuration and administration level but with monitoring experience as well. Should have strong experience with NetApp, Understand the concepts and experience with File Sharing on Configuration and monitoring level and some background with EMC. Should have working experience with Windows/VMware and with Linux is good to have.
Posted 1 week ago
3.0 - 5.0 years
0 Lacs
Pune, Maharashtra
On-site
3 - 5 Years 1 Opening Pune Role description Role Proficiency: A Voice Associate Able to independently take customer support calls effectively and efficiently ;follow the SOPs to complete the process and endeavour to resolve the issue handle some escalated issues or escalate to a more knowledgeable person to resolve in alignment with SLAs and assists Lead I – BPM.rnA Data Associate should independently be able to effectively and efficiently process the transactions assigned in timely manner clarify complex transactions to others and ensure that quality of output and accuracy of information is maintained in alignment with SLAs and assists Lead I – BPM. Outcomes: Independently achieves the following; guiding other process associates and assists Lead 1 - BPM Service Level Agreement (SLAs) specified by the client in terms of quality productivity and schedule should be managed to ensure 100% adherence. Data: Analyze information enter and verify data follow the SOP to ensure completion of the task. Voice: Customer calls responses and any updates or edits to workflow based on after call work should be performed as per directions. Address performance issues and improvement plans of team and self with supervisor. Expected to be proficient in the process and domain to ensure quality of transactions and guide the same to the process associates. Perform QA for production associates as an expert in the function and ensure completion within SLAs. Create reports on performance metrics for team to manage productivity. Understand the process and bring forward ideas and solutions to simplify and automate them to increase operational efficiency. Create automation solution and submit the same to Lead I for review. Measures of Outcomes: 100% Adherence to quality standards Adherence to turnaround time for response and resolution Completion of all mandatory training requirements 100% adherence to process and standards 100% adherence to SLAs where applicable Number of issues fixed/tasks completed Number of non-compliance issues with respect to SOP Zero/No Client Escalations Number of high-quality RCA and QA output Daily/weekly performance reporting Mentors A1 and A2 resources on the processes Outputs Expected: Processing Data: Processing transactions assigned as per SOPs Handling calls Voice: Handle customer support calls resolve issues and complete after-call work Production: Take calls (voice) or process complex transactions (data) Issue Resolution: Address any problems with the supervisor/QA to ensure maximum productivity and efficiency. Identifies analyses and solves the incidents/transactions. Productivity: Proficient in the process assisting other team members who are new to the process as well to ensure quick readiness of the team. Take steps to improve performance based on coaching. Production readiness of new joiners within agreed timeline by providing guidance Actively participate in the team's or organization wide initiatives Able to handle and manage higher complexity tasks. Adherence: Be aware of any clients process or product updates and ensure 100% compliance towards the same. Adhere to release management process. Thorough understanding of organization and customer defined process. Consult with mentor when in doubt. Adherence to defined processes. Adhere to organization’ s policies and business conduct. Reporting: Create reports on specific SLAs/performance measures/KPIs Stakeholder Management: Guide the team in preparing status updates and keep management updated about the status. Training : Attends one on one need-based domain/project/technical trainings as needed. On time completion of all mandatory training requirements of organization and customer. Provide on floor training and one to one mentorship for new joiners. Escalation: Escalate problems to appropriate individuals/support team based on established guidelines and procedures. Monitoring: Monitor progress of requests for support and ensures users and other interested parties are kept informed. Manage knowledge: Consume project related documents share point libraries and client universities Mentoring: Mentor and provide guidance to peers and junior associates. Assist new team members in understanding the customer environment. Communication: Status update to the respective stakeholders and within the team Collaboration: Collaborate with different towers of delivery for quick resolution (within SLA); document learning's for self-reference. Collaborate with other team members for timely resolution of errors. Skill Examples: Customer Focus: Focus on providing a prompt and efficient service to customers goes out of the way to ensure that individual customer needs are met. Attention to detail to ensure SOPs are followed and mistakes are not knowingly made Team Work: Respect others and work well within the team. Communication: Speak clearly and write in a clear and concise manner. Uses appropriate style and language for communication (Data) Communication: Speaks in an accent neutral manner or with the accent required for the process with good vocabulary and grammar skills. Writes clearly (Voice) Typing Speed with 15WPM and 80% accuracy Analytical approach: Makes systematic judgments based on information and relevant assumptions. Ability to follow SOP documents and escalate the s within the defined SLA Willingness and ability to learn new skills domain knowledge etc. Make rule based and discretionary decisions. Process Trainer/Sr. QA/Domain Expert/MIS Analyst Frontline resource - Voice/Backoffice Quality Auditors SME Domain Experts Knowledge Examples: Expertise with Windows Operating Systems MS Office tools English comprehension – Reading writing and speaking Domain knowledge based on process (healthcare banking investment F&A retail customer support etc) Familiarity with work allocation and intake functions Familiarity with quality control processes including pare to analysis and root cause analysis Knowledge on security policies and tools Good understanding of customer infrastructure ability to co-relate failures Experience level – 3 to 7 years Additional Comments: The Loss Prevention Analyst reviews daily security reports, identifying and investigating transaction exceptions based on account approval parameters and potential suspicious activity to mitigate financial losses to both the merchant and/or Deluxe. The ideal candidate has experience in payments, strong investigative instincts, and a data-driven mindset. Duties: • Review daily security reports, and card brand s to identify suspicious patterns or potential opportunities for financial loss • Investigate unusual activity, working with merchants to obtain additional information, as deemed appropriate to determine next steps • Monitor merchant activity for signs of chargeback abuse, transaction laundering, and fraud indicators • Maintain detailed documentation of audit process and investigative outcomes • Analyze trends in fraudulent activity and recommend process or policy changes to mitigate risk Basic Qualifications: • HS Diploma/GED and 2 years of related experience • Strong analytical skills with the ability to interpret complex data sets and identify red flags • Strong communication and report-writing skills • Ability to maintain discretion with sensitive or confidential information Preferred Qualifications: • Bachelor’s degree in Criminal Justice, Risk Management, Business, or related field (or equivalent experience) • 2–4 years of experience in payments risk, loss prevention, or fraud detection (acquirer, issuer, PSP, or gateway experience preferred) • Understanding of payment systems, transaction types, and fraud typologies • Experience with security and fraud detection tools, or custom rule engine Skills Fraud Detection,Fraud Analysis,Loss Prevention,Risk Management About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.
Posted 1 week ago
5.0 - 7.0 years
0 Lacs
Bengaluru, Karnataka
On-site
5 - 7 Years 1 Opening Bangalore Role description Lead I - Product Support Who we are: At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in over 25 countries, we build for boundless impact—touching billions of lives in the process. Visit us at UST.com. What are we looking for: Hands on experience with Windows operating systems (WinCE, Win7, Win10, Win11, Server 2008, 2019). Hands on experience with Server Hardware and configurations. Hands on experience with SCCM, MDT, PXE. Knowledge on using ADK tools. Hands on experience with Windows PowerShell scripting. Knowledge on Windows AD, DNS, DHCP, FTP, Group Policies, Advance firewall settings. Knowledge on Hyper-V, VMware etc. Knowledge on Antivirus scans. Update and Maintaining Documentation. Should have good troubleshooting skills(Hardware, software and Network related issues). Additional Skills: General Skills Server Hardware and Software Testing, Lab Administration, Automation and Manual Testing, EMC Storage Expert in VNX, VNXe, Isilon and ECS, Dell, Lenovo, Supermicro, Cisco Server hardware. Hardware skills: Dell, Lenovo, Supermicro, Cisco Server hardware and software installation, administration, Cisco Ethernet Switches, Brocade Fabric Switches, EMC Storage Expert in VNX, VNXe, Isilon and ECS, Storage hardware and Software Installation. What we believe: We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion and to place people at the centre of everything we do. Humility: We will listen, learn, be empathetic and help selflessly in our interactions with everyone. Humanity: Through business, we will better the lives of those less fortunate than ourselves. Integrity: We honour our commitments and act with responsibility in all our relationships. Equal Employment Opportunity Statement UST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance. To support and promote the values of UST. Comply with all Company policies and procedures Skills Sccm,Mdt,Adk About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.
Posted 1 week ago
0 years
0 Lacs
Vadodara, Gujarat
On-site
Summary of the position The Microsoft SQL Server Database Administrator (DBA) will be based in our PMC India Office in Vadodara, task managed and supervised by the Database Service Manager. You will be responsible for carrying out maintenance & support of multiple enterprises, mission-critical SQL Server. Resolution of incidents & problems, root cause analysis (RCA) leading to recommending and performing change activities concerning the databases and interfaced applications. You will be expected to perform, as required, various ad hoc database project activities. The role extends to defining and operating scheduled housekeeping activities, defining, recommending, and implementing monitoring and alerting processes. Supporting solution architects and developers on test, UAT and production environments. This DBA will participate in a 24/7 OOH schedule including bank holidays – as the team grows this will then move to an on the desk 24/7 & BHs as a standard shift pattern. Your passion for delivering a high degree of customer service, technical expertise, diligence and timeliness is vital. As a DBA, you will need to be articulate, advocating accurate and comprehensive solutions to system problems & requirements. You will work as part of a small team of off-shore DBAs to implement effective 24/7 support, monitoring & alerting services utilising our PMC India Office in Vadodara. Key Accountabilities Provide reactive support, adhering to fast response and resolution deadlines, in the event of an unplanned interruption to the customer’s provided services. Support services are defined as any application which has a dependency on a database. Lead the resolution of incidents raised as part of the PMC resolver group adhering to PMC’s contractual obligations regarding SLA performance. Provide daily database administration activities including, but not limited to: Housekeeping including the creation, implementation, and ongoing maintenance of maintenance plans for the efficient running of a database, and any associated application with a dependency on the database. Monitoring and alerting of Microsoft SQL and Oracle databases. The review, creation, implementation and maintenance of monitoring parameters enabling proactive database monitoring and, importantly, issue prevention. Operating system and application configuration recommendations for optimising the supported databases to maximise effective and efficient operation. Database replication, best practices, and support of existing operational systems. Database backup and DR processes – to create, maintain and monitor. Perform Change Management activities to include but not limited to: Change assessments for all database-related changes. To support the customer in change testing. Deploying and rolling back all database changes for projects and BAU fixes on the production databases. Provide project-based activities at agreed schedule times to include but not limited to: Develop, modify any database objects as required by the project. Upgrade databases to newer versions. Reviewing database scripts written by developers. Advice on peripheral OS configurations or capacity parameters as appropriate. Design database schemas in coordination with the customer’s data architecture principles and cooperation with the customer’s data architect, including any implementation or upgrade of database platforms. Provide recommendations to customer IT teams for configuration and installation settings for database server setup to include operating system or application configuration settings where relevant. Confirm the databases are in a fit state to be backed up and recovered, supporting as required during database recovery to ensure that applications are in a working condition. Restore databases to any environments as requested by the customer. Provide support to DR tests and in the event of an invocation of DR to provide technical assistance in bringing the database servers and services back online. Provide support outside of core hours for scheduled activities, e.g. maintenance activities, Change implementation, database restoration, DR tests etc. -Work on rotational OOH schedule – Covering 24/7 & BHs - As the team grows this will then move to a on the desk 24/7 & BHs as a standard rota. Provide technical leadership and recommendation into the future direction of database technology. Comply with PMC’s and the customer’s security policies, instructions and directives. Perform other duties as requested by PMC. Skills and Experience | Essential MCDBA (Microsoft Certified DBA) Bachelor’s Degree in a relevant subject, or equivalent. Experienced with all editions of MS SQL Server from 2000 through to 2019. SQL Server Database 2019 installation & management. Configuration of SQL Server in a HA environment including Windows Server Failover Clusters (WSFC), Log shipping and Always-On High Availability (Availability Groups). SSIS, SSRS, ETL in SQL Server experience. SQL Server Security and DR solutions. SQL Server backup, recovery, and performance tuning Knowledge of latest features of SQL Server and their benefits. Performance troubleshooting business critical databases. Experience of working in an ITIL environment, ideally possesses an ITIL Foundation qualification. Experience working in a critical 24x7 database environment. Solid performance tuning skills and ability to diagnose problems quickly and efficiently. Patching and upgrading of both SQL Server. Possess strong technical oriented skills. Skills and Experience | Desirable Experience and working knowledge of other RDBMS systems, especially Oracle. Exposure to SQL Azure Exposure to Linux Operating Systems Experience in Splunk would be very beneficial Experience with any of the following additional database/NoSQL technologies MySQL, PostgreSQL Aurora RDS CouchDB DynamoDb
Posted 1 week ago
2.0 years
0 Lacs
Delhi
On-site
Job requisition ID :: 85977 Date: Jul 10, 2025 Location: Delhi Designation: Assistant Manager Entity: Deloitte Touche Tohmatsu India LLP Your potential, unleashed. India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond. At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters. The team Deloitte helps organizations prevent cyberattacks and protect valuable assets. We believe in being secure, vigilant, and resilient—not only by looking at how to prevent and respond to attacks, but at how to manage cyber risk in a way that allows you to unleash new opportunities. Embed cyber risk at the start of strategy development for more effective management of information and technology risks. Your work profile. We are seeking a skilled SOC Operations to manage, maintain, and enhance our SOC platform, ensuring effective monitoring, detection, and response to security incidents. The ideal candidate will have strong experience in SOC administration, threat detection, and SOC operations to provide continuous security improvements and support to the SOC team. Key Responsibilities: Monitor client infrastructure and security solutions to identify potential threats and anomalies. Investigate first-line security incidents, determine root causes, and apply standard response procedures. Detect and report problems or errors proactively before they impact business operations. Perform routine analysis of recurring incidents to identify patterns and propose preventive measures. Escalate incidents to L2/L3 teams where required, ensuring proper documentation and context is shared. Ensure complete and accurate handover between shifts by adhering to defined procedures and documenting key activities. Maintain detailed incident logs and reports for auditing and compliance purposes. Follow standard operating procedures to ensure the smooth execution of SOC operations. Perform basic threat intelligence gathering using public resources (e.g., VirusTotal, AbuseIPDB) to support initial investigations. Conduct health checks on critical security infrastructure, reporting anomalies or issues to engineering teams. Maintain awareness of emerging threats and vulnerabilities, sharing findings with the team as part of continuous learning. Required Skill Set: Minimum 2 years of hands-on experience with security tools and services, particularly SIEM platforms. Familiarity with security infrastructure such as Firewalls, O365, Windows/Linux endpoints, IPS, Web Application Firewalls, DDOS protection EDR, SOAR, ITSM tools etc. Deep understanding of core network and security principles (Operating systems, TCP/IP, ports, detection/IDS/IPS, etc.) Basic understanding of SIEM content creation—filters, correlation rules, queries, and dashboards. Foundational knowledge of packet-level traffic analysis and network behaviour. Solid understanding of networking protocols, technologies, and core network security principles. Basic knowledge of cybersecurity frameworks and methodologies including MITRE ATT&CK, Cyber Kill Chain and NIST IR. Willingness to work in 24x7 shifts and adapt to dynamic SOC environments. Basic knowledge of Windows/Linux system security logs and event correlation. Familiarity with endpoint detection tools (CrowdStrike, SentinelOne, Microsoft Defender ATP, etc.). How you’ll grow Connect for impact Our exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report. Empower to lead You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership. Inclusion for all At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters. Drive your career At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte. Everyone’s welcome… entrust your happiness to us Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here’s a glimpse of things that are in store for you. Interview tips We want job seekers exploring opportunities at Deloitte to feel prepared, confident and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organisation and the business area you’re applying to. Check out recruiting tips from Deloitte professionals. *Caution against fraudulent job offers*: We would like to advise career aspirants to exercise caution against fraudulent job offers or unscrupulous practices. At Deloitte, ethics and integrity are fundamental and not negotiable. We do not charge any fee or seek any deposits, advance, or money from any career aspirant in relation to our recruitment process. We have not authorized any party or person to collect any money from career aspirants in any form whatsoever for promises of getting jobs in Deloitte or for being considered against roles in Deloitte. We follow a professional recruitment process, provide a fair opportunity to eligible applicants and consider candidates only on merit. No one other than an authorized official of Deloitte is permitted to offer or confirm any job offer from Deloitte. We advise career aspirants to exercise caution. In this regard, you may refer to a more detailed advisory given on our website at: https://www2.deloitte.com/in/en/careers/advisory-for-career-aspirants.html?icid=wn_
Posted 1 week ago
9.0 - 13.0 years
25 - 40 Lacs
Pune
Hybrid
We are hiring for " Principal IT Engineer Infrastructure " role, for one of the top US Based MNC, Pune. Total exp.-9-13 years NP- Upto 60 days Shift timing- 2 PM to 11 PM IST Location-Pune, Hinjewadi(Phase 2) Must have skills: Perform OS-level administration for Windows and RHEL environments, including patching, upgrades, and system hardening (6+ years) Develop and maintain infrastructure automation and operational workflows using Shell scripting and/or Python (5+ years) Manage and support storage systems such as NAS and Azure Data Lake Storage (ADLS); experience with IBM GPFS is a plus (3+ years) Deploy and support enterprise applications such as Power BI and Databricks 2 years of experience in Ansible for configuration management and automation tasks Monitor and analyse infrastructure using Splunk or similar monitoring and automation tools Demonstrate hands-on experience with standard FTP/SFTP tools 3 years of experience in writing and debugging SQL scripts, especially for ETL job support Manage user access and identity using Active Directory; familiarity with ServiceNow, AccessNow, or similar tools is preferred This role requires a blend of operational support (troubleshooting and incident response) and engineering efforts (scripting, automation, and systems optimization) Good to have skills: Experience with backup and storage systems, including SAN/NAS switch configuration and tape/VTL infrastructure. Background in WebSphere or other middleware administration and high-availability architecture. Nice to have certifications such as Red Hat Certified Engineer (RHCE), Linux+, Microsoft or HP Systems Administrator/Engineer, Ansible, EMC, Brocade, GitHub, or Azure.
Posted 1 week ago
0.0 - 4.0 years
2 - 6 Lacs
Noida
Work from Office
Location: Noida, India Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. As an AWS Cloud Ops Engineer for the Cloud Center of Excellence team located in Singapore, you will be driving improvements across a global organization to ensure internal customers receive world class support on AWS Thales public cloud infrastructure. A week in the life of an AWS Ops Engineer: Supporting the company-defined AWS cloud strategy. Enjoying solving problems, working with customers, and have technical backgrounds from a variety of different fields Collaborating and working very closely with Site Reliability Engineering and Security teams. Providing general guidance on questions from internal customers to troubleshooting and reproducing complex performance issues Understanding of infrastructure monitoring, logging, alerting release and configuration management Actively participating in change and incident management processes and coordinating several stakeholders. Ensuring day to day world class support to internal engineering and services teams. Analyzing and solving operational problems across functional components Making sure about continuous Gemalto AWS cloud improvements. Knowledge, Skills and Experience: To succeed at this job, you must have a strong customer focus and prior experience as a Cloud Operations Engineer or DevOps Engineer. You must have past experiences on Linux/Windows based OS, experience in monitoring/logging like Splunk. We would like someone to join our team who will have a strong customer focus and who is comfortable in an ambiguous, ever changing environment. Have experience with incident and change management process. We are looking for someone with excellent network analysis fundamentals, robust troubleshooting skills with large scale customer support systems and processes
Posted 1 week ago
0.0 - 6.0 years
2 - 8 Lacs
Kolkata, Siliguri, Asansol
Work from Office
for L2 associates Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partnersyou ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements Qualitative Requirements Graduation in any specialization from a recognized university. Excellent communication skills (written and verbal). Ability to communicate correctly and clearly with all customers Good comprehension skills ability to clearly understand and state the issues customers present Ability to concentrate follow customers issues without distraction to resolution Work successfully in a team environment as well as independently Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Excellent typing skills Demonstrates an ability to successfully navigate websites Demonstrates a proficient knowledge of email applications *Logistics background and Experience in similar role * Proficient in Excel
Posted 1 week ago
1.0 - 5.0 years
3 - 7 Lacs
Mumbai
Work from Office
Guardicore Security Engineer Work place - Remote Job title - Guardicore Security Engineer GCM level - GCM5 Type of contract (permanent or temporary) - Reason for vacancy ..replacement or new business - Responding to a CNA RFP and requires offshore Guardicore SME with hands on experience and able to step in on day 1 to fully manage the CNA Guardicore environment. -----Everything below this line must be included in the job posting------ Job Description - The CyberSecurity Services Division of North America Atos is currently looking for a mid level Guardicore Security Engineer to be a part of the Platform Security team responsible for delivering and maintaining Atos Cyber Security solutions to our customer. Core Responsibilities You will act as a mid level engineer on the Guardicore initiative for one of our clients based in the US. You will provide direct support to end users, handle tickets, be an escalation point for P1 and P2 tickets, manage the configuration, maintenance\upkeep activities, create\update documentation, and steady state mode of operation of the Guardicore software suite, ensuring adequate timeframes and resources are provided to the client to ensure success. You will assist in the technical review and provide guidance on configuration changes and recommend best practices of the Guardicore software. You will act as a member of the IT Security team to provide support to the Security Tooling, Security Operations Centre and Service owners teams on matters related to Guardicore. You will monitor and manage the client s Guardicore deployment, including troubleshooting any observed anomalies. You will provide reporting and metrics on the Guardicore deployment in the client s environment. You will develop and maintain Security Rulesets and Policies related to integrating customer services into the Guardicore platform. Minimum Qualifications Direct experience with deploying, configuring, or maintaining the Guardicore application Broad understanding of the following technology types: Multi-layer applications, databases, web applications, load balancing, clustering, routing/switching, IP addressing, routing and subnetting, PKI, firewall technologies. Ability to develop and maintain configuration management of complex system configurations Experience with providing technical support for network architecture, design, engineering, and maintenance Thorough understanding of network flows, protocols and application related security controls. Understanding and familiarity with desktop and server operating systems, experience in performance tuning, monitoring and statics/metrics collection Understanding of enterprise environment components DNS/DHCP/AD/VLANS/Firewall/DMZ Ability to read information system data, including, but not limited to, security and network event logs and firewall logs Ability to demonstrate strategic problem solving, good decision making and sound judgment Bachelor s degree in a computer-related field such as computer science, information technology or a cyber security specialization or equivalent experience Excellent troubleshooting techniques and analytical skills Excellent written and oral communication skills while working with a remote team Able to work in a dynamic environment and manage multiple projects while managing you own time and tasks with minimal supervision Preferred Certifications: Guardicore Certified Segmentation Administrator (GCSA) Security+/Network+ Forrester Zero Trust Strategy Addition Skills: Experience with enterprise security solutions Experience as a Windows and/or Network Security Administrator
Posted 1 week ago
1.0 - 6.0 years
3 - 8 Lacs
Hyderabad
Work from Office
Senior Manager - IT Infrastructure & Operation No. of Positions: 1 Relevant Experience: 5 Experience: 1+ Years 2+ Years 3+ Years 4+ Years Job Location: Hyderabad Job Type: Full Time Work Timing: US EST Time Zone Work Mode: Hybrid Company overview: About Estuate At Estuate , more than 400 uniquely talented people work together, to provide the world with next-generation product engineering and IT enterprise services. We help companies reimagine their business for the digital age. Incorporated in 2005 in Milpitas (CA), we have grown to become a global organization with a truly global vision. At Estuate, we bring together talent, experience, and technology to meet our customer s needs. Our Extreme Service culture helps us deliver extraordinary results. Our key to success We are an ISO-certified organization present across four distinct global geographies. We cater to industry verticals such as BFSI, Healthcare & Pharma, Retail & E-Commerce, and ISVs/Startups, as well as having over 2,000 projects in our portfolio. Our solution-oriented mindset fuels our offerings, including Digital Platform Engineering, Digital Business Apps, and Digital Security & GRC. Our culture of oneness At Estuate, we are committed to fostering an inclusive workplace that welcomes people from diverse social circumstances. Our diverse culture shapes our success stories. Our values unite us. And, our curiosity inspires our creativity. Now, if that sounds like the place you d like to be, we look forward to hearing more from you. Currently, we are looking for a Senior Manager - IT Infrastructure & Operation to join our team. Job Description Lead and manage a global infrastructure operations team, ensuring 99.99% availability across 80+ enterprise sites. Oversee the reliable, secure, and efficient operation of all IT infrastructure components, including servers, storage, network, firewalls, and cloud platforms (AWS, Azure, GCP). Drive operational excellence, implement best practices (ITIL), and manage vendor and outsourcing relationships. Ensure continuous monitoring, incident response, backup and disaster recovery for critical systems. Manage infrastructure documentation, change management, and production control frameworks. Optimize cloud operations for performance, cost-efficiency, and security compliance. Collaborate with cross-functional teams including Engineering, Security, Application, and Capacity. Ensure infrastructure aligns with compliance standards such as SOC 2, NIST, PCI, and RAP. Oversee end-user experience platforms and support tools (JAMF, SCCM, Intune, Nexthink, Moveworks). Provide dashboards and reports on infrastructure health, automation, and support KPIs. Contribute to infrastructure strategy, planning, and execution of IT roadmaps. Lead the resolution of major incidents, conduct root cause analysis, and drive preventive measures. Identify opportunities for process improvement and automation across infrastructure operations. Participate in security audits and support remediation and audit readiness. Skills & Requirements Technical Expertise Operating systems: Windows Server, Linux, RedHat. Networking: TCP/IP, DNS, DHCP, routing, switching, firewalls, VPNs. Storage: EMC, NetApp, SAN, NAS. Virtualization: VMware, NSX. Cloud: Deep experience in AWS, Azure, or GCP (at least one required). Monitoring tools: SolarWinds, SCOM, Nagios, CloudWatch, Azure Monitor. Automation: Ansible, Chef, Puppet, Python, PowerShell. End-user and collaboration tools: JAMF, SCCM, Intune, Nexthink, Moveworks, O365, Zoom, Teams. Database familiarity: Oracle, MS SQL, MySQL, OCI. ITSM & Alerting: ServiceNow, integrated alerting tools. Leadership & Experience 10+ years of IT infrastructure experience, with at least 5 years in global/offshore team leadership roles. Proven ability to lead, motivate, and manage high-performing technical teams. Strong experience in 24/7 infrastructure operations and managing large-scale co-location/vendor relationships. Hands-on experience in troubleshooting complex infrastructure issues and conducting RCA. Excellent communication skills for engaging with stakeholders across business and IT functions. Ability to support scheduled and unscheduled changes, incident response, and service restorations. Compliance & Governance Strong understanding of ITIL v3 or later. Working knowledge of change/production control frameworks. Experience supporting SOX, PCI, and security audit requirements. Experience with disaster recovery planning and execution. Strong project and resource management skills. Qualifications Bachelor s degree in Computer Science, IT, or related field (Master s preferred). Strong understanding of IT infrastructure, project delivery, and software operations. Experience working in global organizations with distributed teams. Cultural awareness and ability to work across multiple time zones. Preferred Certifications ITIL, AWS/Azure/GCP, Agile, or DevOps certifications.
Posted 1 week ago
1.0 - 8.0 years
3 - 10 Lacs
Pune
Work from Office
The world of finance moves fast. At FIS, we re faster. Our teams are empowered to learn, grow, and make an impact-in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we d like to know: Are you FIS? About the role: As a Product Support Representative, you will work with FIS clients to provide in-depth product support. You will take incoming inquiries to resolve customer concerns raised during installation, operation, maintenance or product application. About the team: What you will be doing: Handle customer inquiries and resolving support issues such as address changes, processing orders, warranty, or billing and payment. Provide in-depth product support and researching client issues. Troubleshoot problems with equipment or software applications and recommend corrective action. Document customer information and recurring technical issues to support product quality programs and product development. What you will need: Prior banking experience preferred. Strong analytical, organizational and time management skills. The ability to work independently. You are an excellent communicator and strong problem-solver knowledge of FIS products a plus. Provide support for application errors, database issues, and system performance. Collaborate with teams for issue escalation and resolution. Monitor system logs, performance, and alerts to identify and resolve issues. Perform SIT and UAT testing for change requests and incident fixes. Support deployments, system updates, and configuration changes. Ensure all documentation and prerequisites are completed before deployment as per CAB requirements. Work closely with developers, clients, and vendors to resolve complex issues. Participate in DR drills and apply patches or updates as needed. Communicate technical updates to business users and stakeholders. Added bonus if you have: Good to have experience in Product support role. Understanding of the financial services industry. Experience with SQL queries or other relational databases. Familiarity with Linux/Unix and Windows environments. Understanding of ITIL processes (incident, problem, change management). Strong communication and coordination skills. Nice to Have: Familiarity with SDLC methodologies (Waterfall, Agile, etc.). Knowledge of FIS products and services. Awareness of industry standards (ISO, CMM) What we offer you: At FIS, we hire the best. In return, you receive exceptional benefits including: Opportunities to innovate in fintech. Tools for personal and professional growth Inclusive and diverse work environment Resources to invest in your community Competitive salary and benefits
Posted 1 week ago
2.0 - 6.0 years
4 - 8 Lacs
Mumbai
Work from Office
Guardicore Security Engineer Work place Remote Job title Guardicore Security Engineer GCM level GCM5 Type of contract (permanent or temporary) Reason for vacancy ..replacement or new business Responding to a CNA RFP and requires offshore Guardicore SME with hands on experience and able to step in on day 1 to fully manage the CNA Guardicore environment. -----Everything below this line must be included in the job posting------ Job Description - The CyberSecurity Services Division of North America Atos is currently looking for a mid level Guardicore Security Engineer to be a part of the Platform Security team responsible for delivering and maintaining Atos Cyber Security solutions to our customer. Core Responsibilities You will act as a mid level engineer on the Guardicore initiative for one of our clients based in the US. You will provide direct support to end users, handle tickets, be an escalation point for P1 and P2 tickets, manage the configuration, maintenance\upkeep activities, create\update documentation, and steady state mode of operation of the Guardicore software suite, ensuring adequate timeframes and resources are provided to the client to ensure success. You will assist in the technical review and provide guidance on configuration changes and recommend best practices of the Guardicore software. You will act as a member of the IT Security team to provide support to the Security Tooling, Security Operations Centre and Service owners teams on matters related to Guardicore. You will monitor and manage the client s Guardicore deployment, including troubleshooting any observed anomalies. You will provide reporting and metrics on the Guardicore deployment in the client s environment. You will develop and maintain Security Rulesets and Policies related to integrating customer services into the Guardicore platform. Minimum Qualifications Direct experience with deploying, configuring, or maintaining the Guardicore application Broad understanding of the following technology types: Multi-layer applications, databases, web applications, load balancing, clustering, routing/switching, IP addressing, routing and subnetting, PKI, firewall technologies. Ability to develop and maintain configuration management of complex system configurations Experience with providing technical support for network architecture, design, engineering, and maintenance Thorough understanding of network flows, protocols and application related security controls. Understanding and familiarity with desktop and server operating systems, experience in performance tuning, monitoring and statics/metrics collection Understanding of enterprise environment components DNS/DHCP/AD/VLANS/Firewall/DMZ Ability to read information system data, including, but not limited to, security and network event logs and firewall logs Ability to demonstrate strategic problem solving, good decision making and sound judgment Bachelor s degree in a computer-related field such as computer science, information technology or a cyber security specialization or equivalent experience Excellent troubleshooting techniques and analytical skills Excellent written and oral communication skills while working with a remote team Able to work in a dynamic environment and manage multiple projects while managing you own time and tasks with minimal supervision Preferred Certifications: Guardicore Certified Segmentation Administrator (GCSA) Security+/Network+ Forrester Zero Trust Strategy Addition Skills: Experience with enterprise security solutions Experience as a Windows and/or Network Security Administrator
Posted 1 week ago
3.0 - 8.0 years
5 - 10 Lacs
Mumbai, Pune, Bengaluru
Work from Office
Job Description: No of resources required1 Resource Type (Dev / Test)Dev Skill Set"CI/CD tools: Jenkins, GitLab CI, CircleCI, etc. Containerization: Docker, Kubernetes. Cloud platforms: AWS, Azure, Google Cloud. Scripting: Python, Bash. Operating Systems: Linux, Windows. Monitoring Tools: Prometheus, Grafana. Version Control: Gi" Detailed Job DescriptionWe are seeking a highly motivated DevOps Engineer to join our team. The ideal candidate will be responsible for building and maintaining our CI/CD pipelines, automating deployments, managing our cloud infrastructure, and collaborating with cross-functional teams. Strong experience with Docker, Kubernetes, and cloud platforms (AWS, Azure, or Google Cloud) is required. Excellent problem-solving and communication skills are a must. Required Experience 3-8 Years Mumbai/Pune/Bengaluru Resource used for activity?DevSecOps - Trade/SCF Cost/month (excluding markup) 80K Additional Sills:
Posted 1 week ago
5.0 - 7.0 years
7 - 9 Lacs
Pune
Work from Office
Why SailPoint? Love what you do. And love where you do it. Smart people, fun culture, innovative work, beautiful offices oh, and everyone s really nice . That s what people say about SailPoint. We re known as the company where everyone wants to work, and we have the awards to prove it. If you re passionate about outsmarting cybercriminals and working at a company where you can truly have an impact, we want you to join our team. SailPoint empowers the largest, most complex organizations by putting identity at the Center of Security and IT . Our 2,000+ customers include global financial institutions, government entities, and pharmaceutical organizations and more. About the team Success Acceleration Services (SAS): We are a global dynamic, multicultural and multilingual team that thrives in a fast-paced, ever-evolving environment. From technical experts to senior management, we collaborate closely to tackle any situation head-on with a build the plane as we fly it mindset. We re goal-driven and solution-focused, turning every challenge into an opportunity while supporting and learning from one another. Our team is passionate, curious and always ready to dive deep, bringing people together to help navigate and deliver results with professionalism and care. We work hard, move fast and continuously bring fresh ideas to the table, all while fostering a culture of growth, inclusion and mutual respect. We invest in our people, champion their careers and ensure our customers and business are always at the forefront. If you re proactive, eager to learn and ready to make a real impact, join us in shaping the future as part of this incredible worldwide operating team. What You ll Do: Solution Architects at SailPoint embark on their journey by undergoing comprehensive product training. This initial phase allows them to harness their existing experience, paving the way for a profound understanding of our SaaS solutions . Within a month or two, they begin serving as the technical leads on customer projects where they will employ their client and partner communication skills, as well as their industry knowledge, to share organizational best practices for SailPoint products and identity governance. After their first six months, Solution Architects will have established themselves as both technical and consultative experts within the SailPoint Services organization, and by the end of their first year they will have become a trusted advisor to customers, partners, and to less experienced team members. As part of your role as a technical advisor, you will also have a chance to use your development skills/background to work on custom efforts on a regular or as needed basis. Responsibilities: Gathering customers business use cases and documenting product-based requirements with recommended solution designs Educating customers and partners on high-level product architecture, functional design, and best practices Assisting in the scoping, analysis, and documentation of implementation projects Developing and delivering technical training designed to enable/educate SailPoint implementation partners Helping implementation team members design creative solutions to complex problems. Assisting with the actual technical delivery of the solution via written code or complex configuration Use your development background to write custom work or review others code. Requirements: 5-7+ years of professional work experience as part of an enterprise software company, systems integrator, or consulting firm; 3+ years of software implementation experience Experience in software development, implementation, and configuration Excellent communications skills and extensive experience working directly with clients and partners Experience with the following tech-stack NodeJS, JavaScript, Typescript, Angular, React.js Willing to work in shifts Preferred: Experience with at least one of the following SpringBoot , SpringMVC XML, SPML/SOAP, web and application servers Windows and Unix (Linux, Sun, HP, AIX) platforms Relational databases (Oracle, Sybase, MSSQL, MySQL) NoSQL databases (MongoDB, Cassandra, Redis) Directories (LDAP, AD) Java, BeanShell , JavaScript Node.js Enterprise resource planning or service management systems (SAP, PeopleSoft, ServiceNow) Cloud Infrastructure-as-a-Service platforms (AWS, Azure, GCP) Front-end language experience (HTML, CSS, Angular, React, Vue.js) Familiarity with SailPoint identity governance products or vendors such as Microsoft, Sun, Oracle, IBM, or Novell a plus Familiarity with AI and machine learning concepts a plus Experience with project management duties (project planning, resource management, scope, schedule and status, documentation) Experience with quality assurance duties is a plus (usability testing, performance testing, automated testing, test scripts, test cases and test plans) Security software or IT audit experience Education: Computer Science degree, Engineering degree, o r equivalent experience J2EE certification and/or CISSP certification is a plus SailPoint Certified Engineer or Solution Architect is a plus and is expected within 12 months of hire Travel: This position may require up to 15% travel
Posted 1 week ago
5.0 - 7.0 years
7 - 9 Lacs
Hyderabad
Work from Office
Job Title: .NET Full Stack Developer (Java, Microservices) Location: Hyderabad Experience: 5-7 Years Critical Skills to Possess: Proven experience as a .NET developer, preferably with Java as the primary programming language. Strong Knowledge on Java Microservices Strong knowledge of the .NET framework and related technologies ( ASP.NET , MVC, Web API, Entity Framework, etc.). Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC) Proficiency in developing applications using Visual Studio and other relevant development tools. Experience with front-end technologies such as HTML, CSS, JavaScript, and client-side frameworks (e.g., Angular, React) is a plus. Familiarity with database concepts and experience working with PostGreSQL database Knowledge of software development methodologies (Agile, Scrum) and version control systems (e.g., Git). Excellent problem-solving skills and the ability to analyze and debug complex software applications. Effective communication and collaboration skills to work effectively in a team environment. Attention to detail and a commitment to delivering high-quality software solutions. Basic Knowledge in Windows IIS Preferred Qualifications: BS degree in Computer Science or Engineering or equivalent experience Roles and Responsibilities: Designing, coding, testing, and debugging software applications using Java and .NET technologies. Collaborating with business analysts and stakeholders to gather and analyze software requirements. Developing high-quality, scalable, and secure software solutions using the .NET framework. Writing clean, maintainable, and efficient code that adheres to industry best practices. Participating in code reviews to ensure code quality and identify areas for improvement. Troubleshooting and resolving software defects and issues reported by users or QA team. Developing technical specifications and documentation for software applications. Integrating software components and third-party libraries into existing systems. Collaborating with cross-functional teams, including UI/UX designers, backend developers, and database administrators, to deliver integrated solutions. Staying up-to-date with the latest Java,.NET technologies, trends, and best practices
Posted 1 week ago
5.0 - 8.0 years
7 - 10 Lacs
Bengaluru
Work from Office
SENIOR EXPERT ENGINEER role for the Vulnerability Management Services team. Designation: Senior Expert Engineer Location: Mumbai ( Onsite) Experience: 5 to 8 years Here are the Job Responsibilities: - Execute vulnerability scanning and manage VM programs for clients Complete the projects within budgeted efforts and agreed timelines with high quality deliverables - Perform vulnerability scanning using different scanning solutions including SAINT, Nessus, Tenable.io, Tenable.sc, Qualys, etc. - Gain good understanding of client network architecture and infrastructure to be scanned - Be involved in threat identification, vulnerability identification and control analysis - Develop customized reports and dashboards as per client expectations - Be proactive in project planning and execution - Perform likelihood determination, impact analysis and risk determination - Showcase prioritization of risks including solution recommendation and documentation - Identify and infer the business risk posed by the weaknesses identified during the assessments - Engage with both business and technical teams within and outside the organization from a project scope definition, project execution, project closure perspectives Skills required: 5+ year of experience in Vulnerability Scanning - Expertise in Vulnerability Scanning tools such as Qualys, Tenable, Rapid7, etc. - Experience with understanding and explaining vulnerabilities to stakeholders - Good knowledge of various platforms such as Windows, Linux, Unix, Mac OS, Cisco, Juniper, etc. - Insights on standards such as PCIDSS, CIS Benchmarks, etc. - Flexible in working on challenging activities and creative in problem solving - Good communication and writing skills with ability to talk fluently #LinkedIn
Posted 1 week ago
5.0 - 8.0 years
7 - 10 Lacs
Bengaluru
Work from Office
Key Responsibilities: Mobile Device Management (MDM) - Intune (Primary Focus): - Configure, deploy, and manage iOS and Android devices using Microsoft Intune. - Create and maintain compliance policies, configuration profiles, app protection policies, and conditional access. - Manage mobile application deployment, updates, and lifecycle using Intune and Apple/Google enterprise tools. - Integrate with Apple Business Manager (ABM) and Android Enterprise for seamless device provisioning. - Monitor and troubleshoot device enrollment, policy application, and user access issues. - Endpoint Management - SCCM & Windows Intune (Secondary): - Support Windows 10/11 device management using Intune and SCCM. - Assist in co-management scenarios between SCCM and Intune. - Deploy and manage Windows updates, software packages, and compliance baselines. -Maintain SCCM infrastructure, including distribution points, collections, and reporting. Optional/Preferred: - Manage Samsung Knox EFOTA for firmware updates and policy enforcement on Samsung Android devices. - Automate tasks using PowerShell or Graph API for Intune and SCCM. - Collaborate with security teams to ensure endpoint compliance, data protection, and zero-trust policies. Required Skills & Qualifications: - 5-8 years of hands-on experience with Microsoft Intune and MDM for iOS and Android. - Strong understanding of mobile security, compliance frameworks, and conditional access. - Experience with SCCM for Windows device management and software deployment. - Familiarity with Apple Business Manager, Android Enterprise, and Knox Mobile Enrollment. - Good understanding of Azure AD, Endpoint Security, and Microsoft 365 ecosystem. - Strong troubleshooting documentation, and communication skills. Nice to Have: - Experience with Samsung Knox EFOTA. - Microsoft certifications (e.g., MD-102, MS-102, SC-300). - Experience with PowerShell scripting or Graph API for automation At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive.
Posted 1 week ago
5.0 - 8.0 years
7 - 10 Lacs
Bengaluru
Work from Office
SENIOR EXPERT ENGINEER role for the Vulnerability Management Services team. Designation: Senior Expert Engineer Location: Mumbai ( Onsite) Experience: 5 to 8 years Here are the Job Responsibilities: - Execute vulnerability scanning and manage VM programs for clients Complete the projects within budgeted efforts and agreed timelines with high quality deliverables - Perform vulnerability scanning using different scanning solutions including SAINT, Nessus, Tenable.io, Tenable.sc, Qualys, etc. - Gain good understanding of client network architecture and infrastructure to be scanned - Be involved in threat identification, vulnerability identification and control analysis - Develop customized reports and dashboards as per client expectations - Be proactive in project planning and execution - Perform likelihood determination, impact analysis and risk determination - Showcase prioritization of risks including solution recommendation and documentation - Identify and infer the business risk posed by the weaknesses identified during the assessments - Engage with both business and technical teams within and outside the organization from a project scope definition, project execution, project closure perspectives Skills required: 5+ year of experience in Vulnerability Scanning - Expertise in Vulnerability Scanning tools such as Qualys, Tenable, Rapid7, etc. - Experience with understanding and explaining vulnerabilities to stakeholders - Good knowledge of various platforms such as Windows, Linux, Unix, Mac OS, Cisco, Juniper, etc. - Insights on standards such as PCIDSS, CIS Benchmarks, etc. - Flexible in working on challenging activities and creative in problem solving - Good communication and writing skills with ability to talk fluently #LinkedIn
Posted 1 week ago
5.0 - 10.0 years
7 - 12 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
About the Role: We are seeking an exceptional Endpoint Engineer to drive our endpoint management and vulnerability management initiatives across Windows, macOS, and Linux clients. In this role, you will leverage your deep technical expertise in Jamf Pro (for macOS) and Microsoft SCCM (for Windows) to ensure our global workforce enjoys a world-class, secure, and thoughtful user experience on every endpoint. You will be responsible for deploying and managing device configurations, software updates, and security policies, all while keeping user productivity and cross-platform consistency in mind. As part of our IT team and in line with CrowdStrike s One Team, One Fight ethos you ll collaborate closely with security, infrastructure, and support teams to build a unified and secure endpoint environment. The ideal candidate is passionate about security and user support, combining a relentless focus on protecting devices and data with a commitment to providing an excellent, user-centric experience. This role demands technical excellence, innovation, and a team-first attitude to uphold CrowdStrike s high standards in both security and service. This position is based in our Pune, India office (Work from Office) and is not a remote role. What You ll Do: Manage cross-platform endpoints: Administer and maintain endpoint management systems, including Jamf Pro for macOS and Microsoft SCCM for Windows, to deploy software, enforce configurations, and ensure all devices (including Linux endpoints) are secure and up-to-date. Lead vulnerability management: Drive vulnerability and patch management efforts for all client endpoints perform regular OS and application updates, coordinate security patches, and remediate vulnerabilities in a timely manner to protect against threats. Ensure security & compliance: Implement and enforce endpoint security policies (encryption, antivirus/EDR, firewalls, etc.) and compliance standards across Windows, Mac, and Linux systems, aligning with CrowdStrike s high security benchmarks while minimizing impact on user experience. Collaborate across teams: Work closely with Cybersecurity, IT Operations, and Support teams (embracing our One Team, One Fight culture) to design and deploy endpoint solutions and respond swiftly to emerging threats or incidents on user devices. Provide thoughtful user support: Troubleshoot and resolve complex issues on user endpoints (Windows/Mac/Linux) with a focus on customer service and empathy. You will strive to deliver quick resolutions and proactive communication, ensuring users have a positive support experience. Automate and innovate: Develop scripts and automated workflows (using tools like PowerShell, Bash, or Python) to streamline device provisioning, software distribution, configuration changes, and system health monitoring across all platforms. Monitor and optimize: Continuously monitor endpoint performance, security alerts, and compliance dashboards. Proactively address any anomalies or trends, and optimize configurations to improve reliability, performance, and security of client systems. Document and educate: Create and maintain documentation for endpoint management processes, standards, and best practices. Train and guide end-users and internal teams on new features, security requirements, and tips to ensure they get the most out of their devices securely. What You ll Need: Experience & Education: Bachelor s degree in Computer Science, Information Technology or a related field (or equivalent work experience). 5+ years of hands-on experience in IT systems or endpoint management, with a focus on desktop/client administration and security. Jamf and SCCM Expertise: Proven expertise in Jamf Pro and Microsoft SCCM (System Center Configuration Manager). Ability to create and manage device profiles, policies, software packaging, patch schedules, and troubleshoot these platforms effectively. Multi-OS Proficiency: Strong knowledge of Windows, macOS, and Linux operating systems including system configuration, networking basics, OS imaging, and enterprise security best practices for each. You should be comfortable supporting and securing endpoints in all three environments. Vulnerability Management Know-how: Experience with endpoint vulnerability assessment and remediation for example, using scanning tools to identify weaknesses, deploying patches and updates, and verifying compliance with security standards. Scripting & Automation Skills: Solid ability to script or automate routine tasks in an endpoint environment (e.g. PowerShell for Windows, Bash/Python for Mac/Linux). Experience with automation can help drive efficiency and consistency across large fleets of devices. Security Mindset: A strong security-first mindset with familiarity in endpoint security solutions (such as EDR/antivirus software, disk encryption, identity and access management on endpoints). You understand how to balance stringent security with a good user experience. Problem-Solving: Excellent troubleshooting and analytical skills. Ability to diagnose and resolve hardware, software, and configuration issues on diverse endpoint systems in a timely manner. Communication & Teamwork: Outstanding communication and interpersonal skills, with a collaborative approach to working with cross-functional teams. You embody the One Team, One Fight mentality working well with others to achieve shared goals. User-Focused Attitude: A passion for customer service and improving the end-user experience. You take a thoughtful approach to IT support, understanding employee needs and ensuring technology enables productivity rather than impedes it. Passion for providing secure, seamless end-user experience and the ability to proactively balance productivity and risk mitigation. Bonus Points: Certifications: Relevant certifications such as Jamf Certified Admin, Microsoft Endpoint Manager/SCCM certification, or OS-specific certifications (e.g., Microsoft, Apple ACSP) are a plus. Modern Endpoint Management: Experience with Microsoft Intune/Endpoint Manager or other MDM/UEM platforms for managing devices would be beneficial. Linux Management: Familiarity with managing Linux endpoints at scale using tools like Ansible, Puppet, or Chef for configuration management and patching. CrowdStrike Falcon or EDR Tools: Experience working with endpoint security/EDR products (especially CrowdStrike Falcon) and integrating them into device management workflows. Enterprise Scale: Background in supporting a large enterprise environment with thousands of endpoints across multiple geographies. Experience implementing solutions that scale effectively is a plus. Security/IT Certifications: Additional security certifications (e.g. Security+, CISSP) or IT management certifications (ITIL) demonstrating a broad knowledge base. Work Shift time: 12 PM to 9 PM IST Work Location : Remote #LI-SM1 #LI-Remote Benefits of Working at CrowdStrike: Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified across the globe
Posted 1 week ago
5.0 - 10.0 years
7 - 12 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
About the Role: We are looking for a world-class MDM Engineer to lead our mobile device management (MDM) strategy and operations across a global enterprise. You will be the primary expert in VMware Workspace ONE and will drive the design, deployment, and continuous improvement of our Mobile Device Management (MDM) and Mobile Application Management (MAM) solutions across iOS, Android, and other mobile platforms. This role is a critical part of CrowdStrike s global IT and endpoint engineering function and plays a key role in ensuring that our mobile devices are secure, compliant, and enable productivity without friction. You will collaborate across Security, IT, Compliance, and user support teams living CrowdStrike s One Team, One Fight value every day. What You ll Do: Own MDM and MAM platforms : Lead the implementation, configuration, and lifecycle management of Workspace ONE UEM for CrowdStrike s mobile device fleet, including policy enforcement, profile management, and compliance monitoring. Secure mobile endpoints : Design and maintain policies for device encryption, passcode enforcement, remote wipe, app whitelisting/blacklisting, and conditional access across iOS, Android, and other supported devices. Mobile Application Management : Package, deploy, and manage internal and 3rd-party mobile applications using Workspace ONE s MAM capabilities. Ensure apps are deployed securely, updated regularly, and function reliably. Support mobile users : Provide expert-level support and troubleshooting for mobile device and application issues. Ensure a seamless onboarding and user experience across platforms, while meeting compliance and security objectives. Integrate with IAM and security platforms : Ensure tight integration of MDM with SSO (Okta), endpoint detection tools (such as CrowdStrike Falcon), and mobile threat defense (MTD) solutions. Policy compliance and reporting : Monitor device compliance, generate dashboards/reports, and work with InfoSec and Audit to demonstrate alignment with organizational policy. Stay ahead of the curve : Evaluate emerging MDM technologies, stay current on mobile OS updates, and partner with global peers to continuously improve CrowdStrike s mobile device strategy and operations. Document and automate : Create and maintain documentation of processes, workflows, and policies. Automate repetitive MDM tasks and enrollment processes wherever possible using scripts or native tools. What You ll Need: 5+ years of experience managing enterprise mobile devices and applications, with strong expertise in Workspace ONE UEM (Workspace ONE Admin certification is a plus). Advanced knowledge of Omnissa Workspace ONE platform and its components In-depth knowledge of iOS and Android enterprise mobility features , including enrollment modes, supervision, managed apps, app configuration, and device compliance. Familiarity with Apple Business Manager (ABM) , Google Enterprise , and integration into Workspace ONE. Deep understanding of MDM and MAM policies , including security hardening, user profiles, certificate-based authentication, VPN, Wi-Fi, and conditional access. Hands-on experience with mobile application deployment (both public and in-house apps), troubleshooting mobile issues at OS and app levels, and ensuring version consistency across users Scripting ability for automation (PowerShell, Python, or Workspace ONE APIs). Strong communication, documentation, and cross-functional collaboration skills able to work effectively across IT, Security, Compliance, and Support teams. Passion for providing secure, seamless end-user experience and the ability to proactively balance productivity and risk mitigation. Bonus Points: Experience integrating Workspace ONE with Okta, Azure AD, MTD platforms, or identity-aware proxies. Knowledge of Zero Trust principles and how MDM fits into modern access models. Experience working in high-growth or global enterprise environments supporting 10K+ mobile devices. Previous exposure to Windows 11 or macOS device MDM via Workspace ONE or Intune. Certifications: Workspace ONE UEM Specialist/Admin, CompTIA Mobility+, or equivalent mobile certifications. Work Shift time: 12 PM to 9 PM IST Work Location : Remote #LI-SM1 #LI-Remote Benefits of Working at CrowdStrike: Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified across the globe
Posted 1 week ago
5.0 - 10.0 years
7 - 12 Lacs
Hyderabad
Work from Office
Associate Director - IT Infrastructure & Operations No. of Positions: 1 Relevant Experience: 5 Years Experience: 1+ Years 2+ Years 3+ Years 4+ Years Job Location: Hyderabad Job Type: Full Time Work Timing: US EST Time Zone Work Mode: Hybrid Company overview: About Estuate At Estuate , more than 400 uniquely talented people work together, to provide the world with next-generation product engineering and IT enterprise services. We help companies reimagine their business for the digital age. Incorporated in 2005 in Milpitas (CA), we have grown to become a global organization with a truly global vision. At Estuate, we bring together talent, experience, and technology to meet our customer s needs. Our Extreme Service culture helps us deliver extraordinary results. Our key to success We are an ISO-certified organization present across four distinct global geographies. We cater to industry verticals such as BFSI, Healthcare & Pharma, Retail & E-Commerce, and ISVs/Startups, as well as having over 2,000 projects in our portfolio. Our solution-oriented mindset fuels our offerings, including Digital Platform Engineering, Digital Business Apps, and Digital Security & GRC. Our culture of oneness At Estuate, we are committed to fostering an inclusive workplace that welcomes people from diverse social circumstances. Our diverse culture shapes our success stories. Our values unite us. And, our curiosity inspires our creativity. Now, if that sounds like the place you d like to be, we look forward to hearing more from you. Currently, we are looking for an Associate Director - IT Infrastructure & Operations to join our team. Job Description Lead global IT infrastructure operations across 80+ sites, ensuring 99.99% availability. Manage and mentor a high-performing team of infrastructure engineers and specialists. Oversee core infrastructure components including servers, networks, firewalls, storage, and cloud platforms. Drive operational excellence, automation, and process efficiency in a 24/7 environment. Manage cloud operations (AWS, Azure, or GCP), optimizing performance, cost, and compliance. Ensure effective incident management, change control, backup, and disaster recovery processes. Collaborate with Security, Engineering, Application, and Capacity teams to support enterprise goals. Lead the deployment and optimization of end-user experience tools (e.g., JAMF, SCCM, Intune, Nexthink, Moveworks). Deliver dashboards and strategic reports on infrastructure health, support KPIs, and user experience. Communicate clearly with both technical and non-technical stakeholders; contribute to IT roadmaps. Skills & Requirements Technical Expertise Strong background in managing infrastructure technologies: Windows/Linux servers, virtualization (VMware/NSX), firewalls, DNS/DHCP, and enterprise networking. Proven experience with cloud platforms: AWS, Azure, or GCP (deep expertise in at least one). Knowledge of enterprise storage solutions (SAN/NAS), backup technologies, and disaster recovery strategies. Hands-on experience with monitoring and alerting tools such as SolarWinds, SCOM, Nagios, and CloudWatch. Proficient in automation tools (Ansible, Chef, Puppet, PowerShell, Python). Familiarity with ITSM platforms (e.g., ServiceNow) and alert integrations. Exposure to database systems: Oracle, MS SQL, MySQL. Experience managing end-user technology platforms and lifecycle for hardware and software across the enterprise. Leadership & Operations 10+ years in IT infrastructure roles, with 5+ years in a leadership position managing global/offshore teams. Strong understanding of ITIL best practices and enterprise service management. Proven ability to lead large-scale infrastructure initiatives and drive incident/problem resolution. Experience in vendor management, budget oversight, and cross-functional collaboration. Strong analytical and problem-solving skills; capable of presenting insights to senior leadership. Excellent communication and interpersonal skills; ability to lead in high-pressure environments. Education & Certifications Bachelor s degree in Computer Science, Information Technology, or related field (Master s preferred). Preferred certifications: ITIL, AWS/Azure/GCP, Agile, or DevOps.
Posted 1 week ago
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