4296 Windows Jobs - Page 28

At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever its consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future. Responsibilities Oversee the development of scalable, reliable, and cost-effective software solutions with an emphasis on quality, best-practice coding standards, and cost-effectiveness Participate as a team lead on projects, which includes training, coaching, and sharing technical knowledge with less experienced staff Rapidly identify and resolve technical incidents as they emerge Build rapid technical prototypes for early customer validation of new technologies Collaborate effectively across Technology and Operations to understand, translate, and integrate methodologies into engineering build pipelines Collaborate with product owners to translate complex business requirements into technical solutions, providing leadership in the design and architecture processes Provide expert apprenticeship to project teams on technology strategy, cultivating advanced skill sets in application engineering and implementing modern software engineering practices Stay informed about the latest technology and methodology by participating in industry forums, having an active peer network, and engaging actively with customers Cultivate a team environment focused on continuous learning, where innovative technologies are developed and refined through collaborative effort Key Skills C++ experience on Windows platform Development experience with Microsoft Visual C++ and .NET/C# MFC (Microsoft Foundation Classes) programming experience SQL Programming (Microsoft SQL Server) Experience with cloud computing (AWS preferred)Experience in writing unit/integration tests including test automation Strong testing and debugging abilities, functional, analytical and technical abilities, ability to find bugs, attention to detail, troubleshooting Resourceful technical leader, self-starter, and a team-player Bachelors Degree in Computer or Electrical/Electronic Engineering or equivalent10+ years of relevant work experience Desire to be deeply involved in product supplementation and automation Appreciation for and commitment to clean, reusable and well-tested code, architecture, and documentation Experience working in an Agile environment (scrum, kanban)Solid understanding of continuous integration and continuous deployment environments Strong analytical skills and sense of technical creativity Excellent debugging and problem solving skills Detail oriented with a commitment to innovation Effective communication and writing skills are a must

2 - 3 Years 1 Opening Bangalore Role description UST Job Title: Associate II - Lab Support Who we are: At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in over 25 countries, we build for boundless impact—touching billions of lives in the process. Visit us at . The Opportunity : UST is looking for an IT Infrastructure Support Engineer to assist with daily IT infrastructure operations, system administration, hardware and software support, and routine maintenance for on-premises and cloud-based environments. The candidate will support end-users and infrastructure teams to ensure uptime, stability, and performance across systems and networks. Key Roles & Responsibilities: Monitor, maintain, and troubleshoot servers, networks, and end-user systems. Provide Level 1 and 2 support for IT hardware (desktops, laptops, printers, networking devices). Assist in installation, configuration, and updates of OS (Windows/Linux), enterprise applications, and patch management. Coordinate with central IT team for backup, security compliance, user access management, and issue escalations. Document incidents, resolutions, asset inventory, and support procedures. Support audio-visual systems and VC setups for meetings and presentations. Participate in scheduled audits, system health checks, and preventive maintenance tasks. Track helpdesk tickets using ITSM tools (ServiceNow or similar) and ensure SLA compliance. Required Skills: Proficiency in Windows desktop and server environments. Knowledge of networking fundamentals (LAN/WAN, IP addressing, DNS, DHCP). Basic experience with Active Directory, user provisioning, and system access. Hands-on skills in troubleshooting hardware, operating systems, and connectivity issues. Familiarity with endpoint security tools, backup utilities, and asset tracking. Good communication, documentation, and interpersonal skills. Desired Skills: Exposure to Linux-based systems and virtualization (VMware, Hyper-V). Experience using ITSM platforms (ServiceNow, JIRA). Awareness of cloud platforms (Azure, AWS) and ITIL practices. Basic scripting knowledge (PowerShell, Bash) is a plus. Qualification: Bachelor’s degree or Diploma in Computer Science, Information Technology, or related field. 7+ years of relevant IT support and infrastructure experience . What we believe : We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone to champion diversity and inclusion and to place people at the centre of everything we do. Humility: We will listen, learn, be empathetic and help selflessly in our interactions with everyone. Humanity: Through business, we will better the lives of those less fortunate than ourselves. Integrity: We honour our commitments and act with responsibility in all our relationships. Equal Employment Opportunity Statement UST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance. To support and promote the values of UST. Comply with all Company policies and procedures Skills IT,Linux,Lan About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

Responsibilities To assist the C hief engineer in the day-to-day work and oversee the preventive maintenance of all equipment. To assume all the responsibilities and authority of the Chief Engineer in his absence. To take regular training classes of Engineers and Staff. To check all logbooks daily and take corrective measures accordingly. To keep Chief Engineer informed of all the activities and incidence in the Engineering Department. To coordinate with the outside agencies or vendors for repair and maintenance work. To check the quality of engineering goods procured by the organisation. To obtain a thorough knowledge of firefighting appliances. Able to represent engineering department on HOD meeting during the absence of Chief engineer. Able to take decisions in order to ensure successful operation. Able to respond to emergencies in a timely manner. Able to effectively perform vendor management. Able to make quotation finalisation. Monitor and record utility consumption and assist the Chief Engineer to maintain efficiency. Maintain history card for all the plant equipment. Provide supervision and leadership to colleagues within his/her area of the Technical Services Department. Daily coordination of the technical services department in his/her area of responsibility. Advise on the duty roster for his/her area of responsibility. Should have good knowledge of Capex and Opex item. Prepare reports, maintain inventories, and keep accurate records, order equipment and supplies. Ensure correct maintenance of all equipment in conjunction with the other user departments. Stay abreast with the technological advances in surveillance & safety of equipment. Ensure that Operational problems are promptly brought to the attention of the Technical Supervisor. At regular intervals, inspect the working condition of equipment and engineering systems and ensure that all standards are maintained. Any other job or duties assigned by the management as and when required. Prerequisites General knowledge of Mechanical, Electrical, Plumbing, Kitchen and other trades. Proficient in Windows, PMS and MS Office applications Good knowledge of fire & life safety processes and procedures. Excellent command of English language (oral and written). Strong knowledge of mechanical or electrical services. Able to train, coach and develop team members. Main Complexity/Critical issues in the Job Be proficient and efficient in all aspects of area of expertise, and adopt pro-active approach to problem solving. This job description is not intended to be an exhaustive list of all responsibilities skill, effort or working condition associates with the position. It is only indicative & intended to provide a description of the principle elements essential for the performance of the job. All job descriptions are subject to change. Prerequisites General knowledge of Mechanical, Electrical, Plumbing, Kitchen and other trades. Proficient in Windows, PMS and MS Office applications Good knowledge of fire & life safety processes and procedures. Excellent command of English language (oral and written). Strong knowledge of mechanical or electrical services. Able to train, coach and develop team members.

The vision for Books org is to make every book ever published, in any language, available for every customer in less than 60 seconds. The Books shopping Experience team plays a key role in making this vision happen by providing shopping experiences that helps customers discover their next book to read. Customers shop for Kindle books from a variety of surfaces including desktops/laptops, Kindle E-ink devices, Fire Tablets and mobile browser on their phones and tablets. We provide shopping experiences for customers no matter where they are and what device they have. We are looking for a strong Software Development Engineer in Test to help us deliver high quality products with great efficiency. Furthermore, we need you to be self-driven, and solve problems for the long-term with innovative technical solutions. You will need to be able to work closely with other team members, as well as offer technical leadership to the team on automation. You should have an in-depth knowledge of automation framework design, development, solid understanding of computer science principles, and excellent customer focus. As an SDET, your responsibilities will include: Creating and designing automation frameworks that work across multiple devices and platforms. Collaborate with AI and machine learning teams to enhance and expand AI automation capabilities. Develop innovative AI solutions to improve the accuracy and effectiveness of our shopping platform. Evaluate and enhance the existing quality test infrastructure to ensure comprehensive testing and validation Develop new testing frameworks and tools to improve test coverage and efficiency. Creating tests for new features and services for the Books Shopping Experience Building automated tests using existing tools and frameworks to expose defects in product code Working directly with Software Developers, Product Managers, and Technical Program Managers to ensure proper development and quality of our applications and platforms Ability to understand products requirements and develop the right strategy for automation focus for the best coverage and reliability for the time invested Ensure code reviews tend to be rapid and uneventful. Provide useful code reviews for changes submitted by others. Dive deep into our testing methodologies to transform manual quality processes to highly automated quality solutions. A day in the life As a Software Development Engineer in Test on this team, you will be leading test automation and infrastructure development, as well as new test design and architectural choices (including genAI) which have a significant impact on our product, our business and most importantly, our customers. You will be working directly with Developers, QA Engineers, TPMs, and Product Managers to ensure the quality of our application. If you are creative, customer focused, have a passion for QA and test automation and enjoy working in a fun environment, this team is right for you. 2+ years of non-internship professional software development testing experience 1+ years of test automation frameworks and tools building experience Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design Experience in penetration testing and exploitability-focused vulnerability assessment Experience in platform-level security mitigations and hardening for Linux and Windows Experience with AI and machine learning technologies is highly desirable Experience with cloud platforms Knowledge of data analytics and visualization tools Ability to handle multiple projects simultaneously and meet deadlines

Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues Ensure the consistency in the preparation of all food items for a la carte and or buffet menus according to hotel recipes and standards Conduct daily shift briefings to kitchen colleagues Ensure all kitchen colleagues are aware of standards & expectations Liaise daily with Outlet Managers to keep open lines of communication regarding guest feedback Maintain and enhance the food products through creative menu development and presentation Have full knowledge of all menu items, daily features and promotions Actively interact with guests at tables Balance operational, administrative and Colleague needs Ensure proper staffing and scheduling in accordance to productivity guidelines Ensure the cleanliness and maintenance of all work areas, utensils, and equipment Follow kitchen policies, procedures and service standards Follow all safety and sanitation policies when handling food and beverage Other duties as assigned Previous leadership experience in the culinary field required Diploma Certification in a Culinary discipline is an asset Computer literate in Microsoft Window applications is an asset Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to work well under pressure in a fast paced environment Ability to work cohesively with fellow colleagues as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Adequate knowledge and creativity in the chosen cuisine

We are seeking a dedicated and professional Security Officer to join our team in Mumbai, India. As a Security Officer, you will play a crucial role in ensuring the safety and security of our premises, employees, and visitors. This position requires a detail-oriented individual with excellent observation skills and the ability to remain calm under pressure. Patrol and monitor assigned areas to prevent and detect signs of intrusion and ensure the security of doors, windows, and gates Respond promptly to alarms and emergency situations, coordinating with local law enforcement and emergency services when necessary Monitor and control access to the facility, including checking identification and issuing visitor badges Conduct security screenings of personnel, vehicles, and materials entering the premises Operate and monitor surveillance equipment, including CCTV systems Investigate and document security breaches, incidents, and suspicious activities Perform regular safety and security checks to identify potential hazards or vulnerabilities Assist in the development and implementation of security policies and procedures Provide excellent customer service while maintaining a professional and assertive demeanor Collaborate with other departments to ensure a safe and secure environment for all stakeholders Prepare and maintain accurate logs, reports, and records of security-related activities Participate in ongoing security training and stay updated on relevant security protocols and technologies Minimum 3-5 years of experience as Security Associate in Hotel Operations. Certification in CPR and First Aid Strong knowledge of security protocols, procedures, and best practices Excellent observation skills and attention to detail Proficiency in computer applications, including Microsoft Windows and security management systems Outstanding interpersonal and communication skills, with the ability to interact professionally with diverse groups of people Demonstrated ability to remain calm, make sound decisions, and take appropriate action in emergency situations Physical fitness and ability to stand for extended periods and perform security-related duties Strong problem-solving skills and the ability to think critically in high-pressure situations Excellent written communication skills for preparing clear and concise reports Flexibility to work various shifts, including nights, weekends, and holidays Ability to work independently and as part of a collaborative team High level of integrity, reliability, and discretion Proficiency in English; knowledge of local languages is a plus

Key Responsibilities : Surveillance and Monitoring : Monitor surveillance cameras, alarm systems, and other security equipment to detect suspicious activity. Conduct regular checks of the premises, including both interior and exterior areas, to ensure security. Report any security breaches or issues immediately to the supervisor or relevant authorities. Access Control : Enforce access control procedures by verifying the identity of employees, visitors, and contractors. Ensure that only authorized individuals are allowed on the premises. Manage the signing-in and signing-out processes for visitors, contractors, and employees. Patrolling and Inspections : Perform routine patrols of the premises to detect and deter security breaches, vandalism, or unsafe conditions. Check the condition of doors, windows, and other entry points to ensure they are secure. Inspect security equipment and systems for malfunctions or needed repairs. Emergency Response : Respond to alarms, emergencies, or incidents such as fire alarms, medical emergencies, or breaches in security. Take appropriate action during emergencies, including assisting with evacuations or calling emergency services. Provide assistance to law enforcement or emergency responders when required. Incident Reporting : Document security incidents, accidents, or violations clearly and accurately in incident reports. Education : A high school diploma or equivalent is usually required. Additional certifications in security, law enforcement, or first aid are a plus.

Responsibilities To assist the chief engineer in the day to day work and oversee the preventive maintenance of all equipment. To assume all the responsibilities and authority of the chief engineer in his absence. To take regular training classes of Engineers and Staff. To check all log books daily and take corrective measures accordingly. To keep Chief Engineer informed of all the activities and incidence in the Engineering Department. To coordinate with the outside agencies or vendors for repair and maintenance work. To check the quality of engineering goods procured by the organisation. To obtain a thorough knowledge of firefighting appliances. Able to represent engineering department on HOD meeting during the absence of Chief engineer. Able to take decisions in order to ensure successful operation. Able to respond to emergencies in a timely manner. Able to effectively perform vendor management. Able to make quotation finalisation. Monitor and record utility consumption and assist the Chief Engineer to maintain efficiency. Maintain history card for all the plant equipment. Provide supervision and leadership to colleagues within his/her area of the Technical Services Department. Daily coordination of the Technical services department in his/her area of responsibility. Advise on the duty roster for his/her area of responsibility. Should have good knowledge of Capex and Opex item. Prepare reports, maintain inventories, and keep accurate records, order equipment and supplies. Ensure correct maintenance of all equipment in conjunction with the other user departments. Stay abreast with the technological advances in surveillance & safety of equipment. Ensure that Operational problems are promptly brought to the attention of the Technical Supervisor. At regular intervals, inspect the working condition of equipment and engineering systems and ensure that all standards are maintained. Any other job or duties assigned by the management as and when required. Prerequisites General knowledge of Mechanical, Electrical, Plumbing, Kitchen and other trades. Proficient in Windows, PMS and MS Office applications Good knowledge of fire & life safety processes and procedures. Excellent command of English language (oral and written). Strong knowledge of mechanical or electrical services. Able to train, coach and develop team members. Minimum 2-3 years of experience in a similar capacity. Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality, followed by honesty, integrity, ethical behaviour, tactfulness, openness, and cultural awareness. Ability to accept responsibility. Ability to enhance organizational performance. Ability to clearly delegate tasks and responsibilities. Ability to think strategically, inductively, and creatively.

Position Overview We are seeking a dedicated and skilled Remote Support professional to join our dynamic team in Noida . This full-time position offers an annual salary of 3,50,000 and is ideal for individuals with 1 to 3 years of experience in providing exceptional end-user support. As a Remote Support specialist, you will play a crucial role in ensuring that our clients receive timely and effective assistance with their technical issues. Key Responsibilities Provide on-site and remote support to end users, addressing technical issues related to hardware and software. Utilize ticketing tools to manage and track support requests efficiently. Assist users with operating system installations and configurations, ensuring optimal performance. Configure and troubleshoot Microsoft Outlook and other related applications. Collaborate with team members to resolve complex technical problems and improve support processes. Maintain documentation of support activities and solutions for future reference. Stay updated with the latest technology trends and best practices in desktop support. Qualifications The ideal candidate will possess the following qualifications: 1 to 3 years of experience in desktop support or a related field. Proficiency in Windows operating systems and troubleshooting techniques. Experience with ticketing tools and remote support software. Strong understanding of OS installation and configuration processes. Excellent communication skills, both verbal and written, to effectively assist users. Ability to work independently and as part of a team in a fast-paced environment. Strong problem-solving skills and a customer-oriented mindset. If you are passionate about technology and enjoy helping others, we encourage you to apply for this exciting opportunity. Join us in delivering outstanding support to our clients and be a part of our growing team! We have 2 positions open for this role, and we look forward to welcoming talented individuals who are ready to make a difference. Apply today and take the next step in your career with us!

Awdiz Institute - Navi Mumbai's No. 1 Training Institute is hiring for Full time Hardware and Networking Trainer. As a Networking and Hardware Trainer, you will be responsible for designing and delivering comprehensive training programs to students, focusing on networking fundamentals, hardware configuration, maintenance, troubleshooting, and best practices. The ideal candidate should have a strong background in networking and hardware technologies along with a passion for teaching and mentoring students. Role: Hardware and Networking Trainer, A+/N+ Trainer, CCNA Trainer, Server Trainer, MCSE Trainer, MCSA Trainer. Job Responsibility The Trainer will be responsible for taking batches of Hardware Networking which includes A+, N+, OS Software Installations & troubleshooting, Windows and Linux Servers and CCNA Networking. Deliver the content of the structured program in an effective manner according to the lesson plans provided Keep a track of progress of the learners and submit timely information to the management when requested from time to time Developing questions for the purpose of Assignments, Practice Questions, and Test Papers Daily Practice Worksheets etc Complete documentation of program and ensuring the all assessment and training quality. Establish training modules and ensure the understanding of learners with case studies, assessments, and hands-on sessions. Required Key Skills Have updated knowledge in IT tools and certifications such as A+, N+, and CCNA. MCSE, MCSA, or Linux. Relevant certification is a must. Deep understanding of networking protocols, Windows Server, TCP/IP model, LAN, WAN, Switching, Firewalls, VPNs, Routing, and other hardware and networking concepts. Ability to manage a variety of training formats and learner levels Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Flexible schedule Schedule: Day shift Supplemental Pay: Performance bonus Quarterly bonus Experience: Microsoft Windows Server: 1 year (Preferred) Application Deadline: 15/08/2025

Join us as an IB Reference Data - Application support SME at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences.As a part of the team, you will deliver technology stack, using strong analytical and problem solving skills to understand the business requirements and deliver quality solutions. You'll be working on complex technical problems that will involve detailed analytical skills and analysis. This will be done in conjunction with fellow engineers, business analysts and business stakeholders. To be successful as an IB Reference Data - Application support SME you should have experience with: Essential Skills: Degree in information system or computer science or any equivalent Knowledge of software programs in any of the technologies like Java, C++, C#, SQL, Python. Proven experience in working with structured and/or unstructured databases like Oracle, Mongo DB, MSSQL. Proven experience in scripting technologies like Shell, Perl/Python, Java Script, PHP, etc. Proven experience in working with Linux/Unix or Windows operating systems Knowledge of scheduling tools like Autosys. Certified or excellent knowledge of ITIL practices. Knowledge of Lean Control process, and various stages of Agile Change life cycle Working knowledge of Reconicliation process and related products (IntelliMatch). Some other highly valued skills include: Knowledge of or working experience in cloud technologies. Familiar with big data platforms like Hadoop, ETL tools like Informatica etc. Knowledge of Back office process and systems in a Investment Bank Working knowledge of Project management tools Preferred to have certified in any of these technologies like AWS or Hadoop or DevOps. Communication Skills - role demands to interact with various key stake holders and senior management for escalations, candidate should strong in verbal and written communication You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based out of Pune location. Purpose of the role To effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations. Accountabilities Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model and service offering to improve the service to customers and stakeholders. Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance. Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self-service opportunities and knowledge sharing. Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues, and providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes. Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management. Identification and remediation or raising, through appropriate process, of potential service impacting risks and issues. Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency. Actively tune monitoring tools, thresholds, and alerting to ensure issues are known when they occur. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team’s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

DESCRIPTION As an ITS Support Engineer at Amazon, you'll be the go-to expert for corporate employees, providing seamless end-to-end services and frictionless on-site technical support to ensure uninterrupted productivity. With an advanced understanding of IT standards, systems, and equipment, you'll work independently or collaboratively to manage projects, adapt quickly to new processes, and serve as a mentor for escalations. Your role involves engaging with Amazonians across teams, diagnosing and resolving a wide variety of specialized hardware and software issues, and implementing successful solutions. As part of the Amazon Helpdesk, you'll be the first point of contact for technical questions and problems, working with service managers and staff to maintain internal solutions and manage on-premises infrastructure. This dynamic position requires strong communication skills, technical and analytical competencies, and above all, a customer-obsessed mindset. You'll have the opportunity to develop your career while supporting Amazon's unique corporate infrastructure, service platforms, and employees, making you a crucial part of the IT Services Team in maintaining the company's innovative and efficient work environment. Key job responsibilities As a dedicated IT Support Professional, responsibilities encompass providing comprehensive ticket-based, walk-up, and remote Help desk support across Amazon's multi-site environments, while delivering high-quality, hands-on troubleshooting and resolution of technical issues. The role involves managing service provider engagements, overseeing routine processes including new hire onboarding, computer lifecycle management, asset inventory, imaging, warranty support, and hardware recycling. Key functions include participating in process development and implementation, researching and deploying new hardware/software solutions, and evaluating system health through log analysis. Critical responsibilities include providing on-call support for high-severity incidents and serving as an escalation point of contact for the team, while assisting with activities to triage and escalate system or network outages to minimize downtime. The position requires effective understanding and execution of change management activities in a high-availability environment, along with active collaboration with partner teams and vendors on continuous improvement projects, defining requirements, and managing execution to deliver operational excellence and value. The role demands strong problem-solving skills, a commitment to expanding technical expertise, and staying current with IT policies and emerging technologies to ensure optimal system performance and reliable IT service delivery. A day in the life Seeking a customer-focused IT Support Associate who excels in Windows/Mac/Linux OS deployment, remote technical support, and comprehensive user hardware/software/peripheral assistance, while demonstrating expertise in LAN troubleshooting and hardware asset management. The ideal candidate will maintain detailed documentation while handling a high volume of urgent requests, displaying innovation, energy, and adaptability in new processes. They must be self-motivated, able to work independently with minimal supervision, and maintain high productivity levels while managing ambiguous situations. This role requires someone who combines strong technical capabilities with genuine curiosity, commitment to team success, and an initiative in delivering hands-on IT support across all platforms. BASIC QUALIFICATIONS 4+ years of corporate setting Windows, Mac or Linux Operating systems support experience and experience in the AV sector with a proven record of effectively commissioning, configuring, troubleshooting or installing corporate AV systems Microsoft MCSE, MCITP Systems Administrator (Active Directory) experience ITIL Knowledge Experience in Linux, Microsoft, and network systems administration Experience working with AV technologies such as Extron, Crestron, BiAmp, Cisco, Shure and Poly; control systems, DTP systems, matrix switchers, extenders and audio DSPs Excellent troubleshooting, problem-solving and diagnosis skills with a strong understanding of signal flow Experience with network technology including video and audio over IP (e.g. Dante/AES) Candidates should be results oriented and delivery focused with demonstrated experience working with corporate users and engineering teams. Analytical abilities and proven problem-solving skills; must be a real troubleshooter who excels at spotting issues and monitoring problems. Ability to establish and build healthy working relationships and partnerships with peers, customers, vendors and suppliers Excellent communication, interpersonal and presentation skills, both oral and written communication Strong prioritization and organizational skills with attention to detail Ability to multi-task and handle multiple priorities in an innovative and fast paced environment. Strong verbal and written communications skills, including an ability to effectively communicate with both business and technical teams. Ability to manage high priority projects Ability to travel up to 10% PREFERRED QUALIFICATIONS At least 5 years of related industry experience in an enterprise environment. Candidates should be results oriented and delivery focused with demonstrated experience working with corporate users and engineering teams. Analytical abilities and proven problem-solving skills must be a real troubleshooter who excels at spotting issues and monitoring problems. Ability to multi-task and handle multiple priorities in an innovative and fast paced environment. Strong verbal and written communications skills, including an ability to effectively communicate with both business and technical teams. Significant experience supporting users and their hardware and software. Experience with AD Systems Administration in a mixed operating system environment – Chrome OS, Windows and Unix. Knowledge of networking hardware and concepts. Crestron DMC-T or DMC-E Certification ITIL Certified SynAudCon Training CTI-P101 Foundations of Crestron Programming Certification CompTia Network+ and Cisco Certified Network Associate (CCNA) Additional Certifications or formal training by AV manufacturers (e.g., Crestron, Extron, Biamp, QSC, Cisco, Dante, etc.) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Job details IND, KA, Bangalore Global IT Services Operations, IT, & Support Engineering

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Front Office Executive Integrated Facilities Management – Work Dynamics What this job involves: Building great impressions and experience Our benefits are a good reason to come to JLL. We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to increase their personal and financial security. Keeping a well-oiled workplace The role is responsible for full delivery of front office and reception services at independent site. The purpose of the role is to deliver good quality and risk-free office environments and services to customer. Responsible for managing the day-to-day front office operations to ensure the SLAs are delivered as per agreed TAT. This is a critical position as he will be placed at reception report to Facilities Manager. Planning and execution of all preparation required for Conferences / meetings of the client as well as VIP visits scheduled during the shift. Receive, inform, guide visitors to the right meeting room and notifying the receiving employee within 5 minutes of the visitor arrival Co-ordinate with the pantry staff to ensure the food and beverages are served in accordance with the meeting request. Take rounds of the front office and lobby to ensure high standards of housekeeping and upkeep. Responsible for ensuring uninterrupted flow of incoming and outgoing calls including distribution. Making sure to demonstrate responsive, professional, and polite responses in telephone communication. Responsible for conference /meeting room booking and VC booking. Stationery ordering Floral decoration and horticulture at reception are always fresh, clean, and presentable. Co-ordinate with the technical staff to ensure the VC is setup Co-ordinate with the pantry staff to ensure the food and beverages are served in accordance with the meeting request. Informing of the VC schedules Raising requisitions e.g. GPN creation and other requirements / Onboarding and offboarding process Reconciliation of support staff Locker reconciliation Monitoring of all scheduled maintenance activities as per planned preventive maintenance calendar Process recruitment drive, cafeteria, and event requests Support facilities manager and operations according to local site requirement Performance objectives Provide Superior Client Service (weighting 50%) Initiative or Process Improvement in Functional Area (weighting 40%) Personal and Professional Development (weighting 10%) Key skills Front office handling experience Should have good working knowledge on front office services, cafeteria and events management Should have good communication skills Sound like you? To apply, you need to be: Knowledgeable and experienced Hotel Management degree or any related fields preferred. At least 3-4 years executive/administrative assistant experience directly supporting a Division Head of a large private or public sector firm/ organization. Excellent computer skills. Proficiency in MS Windows and Office (Word, Excel, PowerPoint, and Outlook) Outstanding organizational and time management skills Has excellent attention to detail, and executes responsibilities with a sense of urgency and follow-through? Strong English proficiency, Excellent verbal and written communications skills in English would be advantage. Discretion and confidentiality A positive thinker and strong communicator Are you a confident, energetic, and customer-oriented? Can you interact with stakeholders across all levels? A great match for this job would be someone who has a well-presented, approachable manner as well askills as well as superb written and spoken English communication skills. Organisational and professional You should know how to remain calm and professional, and maintain a proactive and positive attitude, especially in managing multiple operational matters under stressful situations. You must be able to manage conflicting priorities and apply holistic approaches for long-term solutions, while complying with the firm’s procedures and standards. What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today! Location: On-site –Mumbai, MH Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For additional details please see our career site pages for each country. . Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected] . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

We are looking for an sales executive who is having following features; 1). Knowledge on UPVC windows 2). Can work independantly and take decisions wisely. Job Types: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Compensation Package: Bonus pay Commission pay Performance bonus Schedule: Day shift Education: Bachelor's (Preferred) Experience: Business development: 1 year (Preferred) Lead generation: 1 year (Preferred) total work: 1 year (Preferred) Sales: 1 year (Preferred) Language: English (Preferred) Work Location: In person

Company Description About Sopra Steria Sopra Steria, a major Tech player in Europe with 50,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2024, the Group generated revenues of €5.8 billion. The world is how we shape it. Job Description Operations Engineer with good communication and technical skills: Proven experience in deploying and maintaining software solutions Strong knowledge of Exchange Online, CFT and related business rules Experience with technical upgrades and license management. Knowledge in programming language: Java/J2ee or C/C# SQL Tomcat / Application server Understanding of Citrix environments Experience in Windows Server and Linux Standard understanding of network and firewall concepts Good in Agile methodology Soft Skills: Strong problem-solving abilities, with the capacity to diagnose and resolve system issues quickly and efficiently. Excellent communication skills to collaborate with both technical teams and financial stakeholders. Strong interpersonal skills Total Experience Expected: 04-06 years Qualifications Bachelor’s degree Additional Information At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences. All of our positions are open to people with disabilities.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Kyndryl’s Security & Resiliency is one of our most critical practices, ensuring enterprises, regardless of their size and complexity, remain secure, available, reliable, and resilient. We take Cyber Resiliency seriously. We're not just invested; we're committed. We're not just protecting our customers’ most treasured assets ; we're empowering. Kyndryl is committed to making the world safer, not only by investing in state-of-the-art services and technologies but also by empowering underserved communities with essential cyber skills. Roles & Responsibilities Understand customer deployments and map them to Kyndryl Resiliency Orchestration solution, provide product implementation and support, and support DR drills as needed. Conduct field customizations of Kyndryl Resiliency Orchestration products to meet customer requirements. Responsible for interfacing with the customer and partners on implementation projects to ensure site readiness before implementation. Interface with customers as well as our partners on implementation projects to ensure site readiness before implementation. Ensure SLAs are met and guarantee process compliance. Identify, investigate, debug and resolve issues by working closely with clients and internal teams (support and engineering). If required suggest/provide work arounds to get the customer up and running. Roll-out patches/fixes provided by engg/backend team/s. May Travel for implementations or consulting requirements. Join us at Kyndryl, where you'll be part of a team that's defining the future of cyber resiliency. Your expertise will be pivotal in helping our clients thrive in an ever-evolving digital landscape. If you're passionate about protecting and recovering data, diagnosing and solving complex issues, and driving innovation in the world of IT resilience, this is the opportunity you've been waiting for. Elevate your career and be the hero our customers need in the face of adversity. Your Future at Kyndryl When you join Kyndryl, you're not just joining a company – you're entering a space of opportunities. Our partnerships with industry alliances and vendors mean you'll have access to skilling and certification programs needed to excel in Security & Resiliency, while simultaneously supporting your personal growth. Whether you envision your career path as a technical leader within cybersecurity or transition into other technical, consulting, or go-to-market roles – we’re invested in your journey. Who You Are Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience RO/KRO - 2-5 years of RO implementation, administration and troubleshooting (Must have) DR/BCP understanding Operating Systems - Hands on expertise in Solaris/Aix/HPUX/Linux and Windows Scripting - Working experience in shell or Perl, TCL, Python etc., is must. Should be able to write scripts to integrate with different technologies using CLI's/API's. Databases - Hands on experience with databases (Oracle, Sybase, DB2, MS-SQL,MYSQL) Storage – Desirable, hands on exposure to SAN-based storage/backup products DC technologies - VMware, Networking, Kubernetes, Consulting capabilities in the above-mentioned areas Ability to assertively work with senior management/CIO/CTO and talk confidently Excellent Communication skills Additionally, the prospective candidates must have higher levels of expertise and ownership. They must be able to work independently as well as in a team, should be able to take care of some level of consulting with customers, and support the sales/pre-sales team . Preferred Skills and Experience Bachelor’s degree in Computer Science About 5 to 10 years’ experience in DC, and overall 10-15 in IT Infrastructure. Able to lead, guide, mentor and train the team members Work in Shifts (24x7) Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

You are an experienced IT Systems Engineer with over 6 years of experience, based in Bangalore. Your role involves installing, configuring, testing, and maintaining operating systems, application software, data security, and system management tools. You will ensure the highest levels of systems and infrastructure availability for the organization. Your responsibilities include managing and monitoring all installed systems and infrastructure in line with company guidelines or SOP. You will define customers" needs and functionality in a service development cycle, implement warranty and support activities, and evaluate existing systems while providing technical direction to IT support staff. Collaboration with other professionals is crucial to ensure high-quality deliverables within organization guidelines, policies, and procedures. You will focus on work process optimization methods, risk management tools, and monitor existing systems to maintain structural integrity. Additionally, you will oversee the development and installation of new hardware and software, configure operating systems and other software, and test installed software for glitch detection. Your role involves providing technical direction to IT support staff, ensuring constant availability of technical resources, designing and implementing security systems and redundant backups for data safety, and proactively maintaining the highest levels of systems and infrastructure availability. You will monitor and test application performance, identify potential bottlenecks, and work with developers to implement solutions. Writing and maintaining custom scripts to increase system efficiency, participating in the design of information and operational support systems, and assisting vendors and IT personnel in issue resolution are also part of your responsibilities. Strong metrics and operational excellence focus, exceptional communication skills, decision-making abilities, information security knowledge, analytical skills, and organizational skills are essential for success in this role. A Bachelor's Degree in Information Technology, Computer Engineering, or a related field is required, with a Master's degree preferred. Certification in cloud computing and network knowledge such as OSI network layers and TCP/IP protocols would be beneficial. You must have proven experience in system engineering, IT support, installation, and maintenance of OS and software, along with the ability to create automated scripts and software. Confidentiality agreement signing and trade secret protection are mandatory, along with exceptional networking skills and knowledge. If you possess the required skills and experience, and are seeking a challenging opportunity as an IT Systems Engineer, this role could be a perfect fit for you.,

You will be responsible for working directly with customers over the telephone to effectively describe products and services, aiming to convince potential and existing customers to make new purchases. Your role will involve educating customers on available products and services to enhance their online presence, providing pricing details, and addressing customer inquiries to strengthen the customer relationship. Additionally, you will follow up with customers after initial sales interactions. Identifying customer concerns and offering suitable solutions through upselling additional products or services will be a key part of your responsibilities. You will be expected to secure customer commitment and coordinate product delivery. Continuous education on the products will be provided to ensure efficient handling of customer calls. Your tasks will also include maintaining accurate daily sales records using the sales tracker. The ideal candidate should have at least one year of experience in telesales within a high-volume, fast-paced environment. Strong customer service and telesales skills are essential, along with proficiency in web-based applications and Windows. You should be capable of handling sensitive client information with care. Excellent verbal and written communication skills, problem-solving abilities, and decision-making skills are crucial for this role. Superior closing skills will be beneficial, along with the readiness to work night shifts (8 pm to 5 am). Candidates with a graduate degree or higher, whether freshers or experienced, are welcome to apply for this position. There are currently 15 vacancies available for this role.,

Full time | Work From Office This Position is Filled Department / Category: IT Listed on Dec 04, 2023 Work Location: PUNE Job Descritpion of Sr IT Operation Engineer 5+ Years Relevant Experience Senior IT Operations Engineer to have broad technical experience in public cloud, virtualization, storage, database, system management, operations, automation and networking concepts and be able to apply the skills to provide technical support. ESSENTIAL DUTIES AND RESPONSIBILITIES Strategy and Architecture: Undertakes analytical activities and delivers analysis outputs, in accordance with customer needs and conforming to agreed standards. Maintains in depth knowledge of the AWS cloud platforms, provides detailed advice regarding their application, and executes specialized tasks. Development and implementation: Creates, manages, and maintains the DevOps pipelines Specifies user/system interfaces and translates logical designs into physical designs taking account of target environment, performance security requirements and existing systems. Produces detailed designs and documents all work using required standards, methods, and tools, including prototyping tools where appropriate. Assists in the installation and configuration of software and equipment and the systems testing of platform-specific versions of one or more software products. Documents faults, implements resolutions and retests to agreed standards. Designs cloud and networking configurations, taking account of target environment, performance, security, and sustainability requirements. Undertakes routine installations and de-installations of items of hardware and/or software. Takes action to ensure targets are met within established safety and quality procedures. Conducts tests of hardware and/or software using supplied test procedures and diagnostic tools. Corrects malfunctions, calling on other experienced colleagues and external resources if required. Documents details of all hardware/software items that have been installed and removed so that configuration management records can be updated. Develops installation procedures and standards, and schedules installation work. Provides specialist guidance and advice to less experienced colleagues to ensure best use is made of available assets, and to maintain or improve the installation service. Develop, Enhance, reverse engineer, and debug new/existing Infrastructure-as-Code (IaC) capabilities leveraging tools such as CDKs. Delivery and Operation: Contributes to the availability management process and its operation and performs defined availability management tasks. Analyses service and component availability, reliability, maintainability, and serviceability. Ensures that services and components meet and continue to meet all their agreed performance targets and service levels. Implements arrangements for disaster recovery and documents recovery procedures. Conducts testing of recovery procedures. Engages with project team to confirm that products developed meet the service acceptance criteria and are to the required standard. Feeds into change management processes. Applies tools, techniques and processes to track, log and correct information related to CIs, ensuring protection of assets and components from unauthorized change, diversion, and inappropriate use. Develops, documents, and implements changes based on requests for change. Applies change control procedures. Uses the tools and techniques for specific areas of release and deployment activities. Administers the recording of activities, logging of results and documents technical activity undertaken. Reviews system software updates and identifies those that merit action. Installs and tests new versions of system software. Investigates and coordinates the resolution of potential and actual service problems. Prepares and maintains operational documentation for system software. Implement full stack monitoring to ensure infra, cloud platform, OS, apps telemetry. Explore new technologies, development patterns, and participate in pilots/POC/technology evaluations. Performs other duties as assigned by management Education: Preferred: Bachelor's degree in Computer Science, Management Information Systems, or a related field Technical Certificates to a specific technical domain, for example AWS, Azure, ITIL, and DevOps. Experience/Skills: More than 5 years IT Experience More than 5 years experience building and maintaining systems in AWS More than 5 years of DevOps or Application Ops (Azure DevOps) Recent experience with Design and implementation of complex, highly available and highly scalable solutions. Other Knowledge, Skills, Abilities or Certifications: Windows and Linux administration skills. Apache/Tomcat/Java administration. Ansible playbook development skills. Ability to use Confluence for Knowledge Base documentation. Grafana Dashboard Development and Alerting. AWS and/or Azure public cloud certification. Soft Skills Required: Excellent analytical and problem-solving abilities Excellent communication and presentation skills Seniority: Individual Contributor Required Skills for Sr IT Operation Engineer Job AWS DevOps Windows and Linux Administration Azure Public Cloud AWS Public Cloud Apache Tomcat Java Our Hiring Process Screening (HR Round) Technical Round 1 Technical Round 2 Final HR Round Position Filled Relavant Jobs in IT,

As a Technical Support Associate at the Service Desk in an International Voice process, your primary responsibility will be to address customer inquiries through various channels such as phone calls, emails, and chat support. This includes providing after-hours on-call assistance to troubleshoot technical issues. You will be supporting end-user devices and peripherals, encompassing computer hardware, operating systems, software applications, data processing, and security measures. Your role will involve handling IT break-fix requests, resolving basic level 1 and some level 2 issues, and escalating complex issues to the appropriate teams. Additionally, you will be expected to troubleshoot hardware and software problems remotely, particularly focusing on Windows, Mac OS, Apple, Google for Work, and Android Phone Support. Ideally, you should have experience in supporting retail industry devices like Point-of-Sale devices, Zebra devices, switches, routers, printers, and other store equipment. Following issue resolution, you will conduct post-resolution follow-ups to ensure customer satisfaction. Researching and resolving technical problems, as well as creating and updating knowledge articles and support processes, will also be part of your duties. To qualify for this role, you should hold a degree in any discipline, a diploma, or possess equivalent IT professional experience. A minimum of 6 months to 1 year of relevant experience is mandatory, with 1 to 2 years preferred. Strong communication skills are essential, along with the ability to multitask effectively. You must demonstrate a keen willingness to adapt and learn new platforms and skills quickly, coupled with a sense of urgency in addressing customer needs. Excellent interpersonal skills, focused on building rapport, active listening, and effective questioning, are highly valued. Working under pressure and dealing with external constraints are integral aspects of this position, requiring you to navigate resource limitations, time constraints, task complexity, and unforeseen challenges. A good understanding of ITIL principles is desired, along with prior experience in customer or technical support roles. The role demands flexibility to work in a 24*7 environment, including night shifts, with rotational offs. The work location is in Hinjewadi, Pune, with a full-time job type. The salary offered for freshers is 3 LPA, with experienced professionals receiving a hike of 25% to 30% on their last drawn CTC, capped at 6 LPA. The maximum age limit for applicants is 32 years. The schedule involves rotational shifts, and the preferred experience includes at least 1 year in an international Voice process. The preferred work location is in Pune, Maharashtra, for an in-person role.,

#Freepost Designation: End User (VIP Support) L2 Location: Ballabhgarh, Haryana Relevant Experience: 3-4 years of experience Qualification: Graduate/ Engineering in IT background Key Roles and Responsibilities: Desk Side Support Provide onsite support services to resolve user-related hardware and software issues. OS Installation and Configuration Install desktop/laptop operating systems as required. Add/remove hardware accessories, peripherals, and configure PCs accordingly. Asset Management Support Maintain accurate records of machine installations, relocations, configuration changes, and communicate updates to the Asset Coordinator. Standard Software Installation Install standard desktop applications (e.g., Microsoft Office 365) and relevant updates in accordance with contractual terms. End-User Device Support Provide support for standard desktop products including laptops, desktops, printers, and scanners. Emergency Software Fixes Apply emergency software patches/fixes in collaboration with OEMs for issue resolution. Network Connectivity Ensure proper LAN connectivity for all desktops/laptops in coordination with JCB local IT. Remote Troubleshooting Perform first-level remote troubleshooting and escalate to onsite engineers as required. Patch Management Execute patch management using tools provided by JCB. Ticketing and Documentation Record all onsite support activities in the ticketing tool with appropriate detail. Antivirus Management Manage antivirus software and definitions as per JCB's approved tools. Vendor Coordination Liaise with JCB’s third-party vendors for maintenance support coordination. Antivirus Monitoring Regularly check antivirus logs to detect and confirm resolution of any infections. Printer Maintenance Address paper jams and perform basic servicing to ensure printer functionality. Incident Identification Identify OS and application-related incidents using the ITSM tool. Custom Software Support Install and configure customer-specific software packages. Vendor Escalation Coordinate with vendors for escalated issues until resolution is achieved. Print Queue Management Restart print queues in cases of service hang or print job delays. Hardware Issue Resolution Coordinate with hardware vendors to resolve printer hardware failures. Email Support – Level 1 Provide Level 1 support for Office 365 email services. User Awareness Training Conduct quarterly user training sessions on new technologies and devices. Mailbox/Group Management Assist with creation of user mailboxes and distribution groups. Email Policy Compliance Adhere to defined SOPs and monitor mail queue and traffic per JCB’s email policy. Escalation – UK Team (Admin Tasks) Escalate mailbox deletion, modification, or movement requests to the JCB UK team. SOP Escalation Escalate SOP-defined issues to the JCB UK team as necessary. Password Reset Assistance Assist users with email password reset requests. Email Client Troubleshooting Provide first-level troubleshooting for email client issues. VIP User Support (GM and Above) VIP Ticket Ownership Take end-to-end ownership of tickets raised by VIP users. Cross-Platform Device Support Support Microsoft Windows, Apple macOS/iOS, and network connectivity. Communication Tools Support Provide advanced support for Skype for Business, Cisco Jabber, Microsoft Teams, and Office 365. Mobile Device & MDM Support Support iOS and Android devices along with MDM (Mobile Device Management) solutions. Endpoint Security & Management Support Full Disk Encryption, Antivirus solutions, and SCCM for software delivery and endpoint management. Active Directory Access Support Provide assistance with AD group membership and access-related issues for VIP users. Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund Work Location: In person

Responsibilities: Work directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services. Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers building value in the customer relationship. Follows up with customer via telephone following initial contact. Identifies customer issues and provides appropriate solutions via up sell of additional products and or services and obtains customer commitment and facilitates delivery of product. Continued product education to better service customer calls. Maintains accurate daily record in tracker. Requirements: 2+ years" year experience in international call center. Strong customer service and tele calling skills. Experienced with Web Based Applications and Windows. Ability to manage sensitive and critical client information. Excellent verbal and written communication skills (English) is a must. Problem solving and decision-making skills. Email drafting skills with zero grammatical errors. Ready to work in day/night shifts (Rotational) Job Types: Full-time, Permanent Benefits: Food provided Provident Fund Schedule: Night shift Rotational shift Yearly bonus Ability to commute/relocate: Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Experience: Customer service: 2 years (Preferred) Language: English (Preferred) Location: Kochi, Kerala (Preferred) Work Location: In person Speak with the employer +91 8139898600,

DESCRIPTION ROW IB team is seeking a highly motivated Investigation Specialist to help manage daily operational activities centrally across INFCs. Our teams' objective is to provide the accurate resolution to all the sellers and fulfillment centres. This is a chance to work in an innovative team, participating in operational excellence, system support, process and design that span the entire company. Come help build a world class services with Amazon.in's customer centric focus applied to the Seller experience. The Investigation Specialist will support Sellers, Associates, and Management while ensuring program standards for individual and team performance are met. An Investigation Representative at ROW IB is responsible for flow of information between different stakeholders and resolves the issues created by sellers accurately in a timely manner. Key job responsibilities An Investigation Representative provides timely resolution to the issue in hand by researching, querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive seller experience without compromising on time. The candidate should have the basic understanding of inbounding and should be able to communicate clearly in english in the written and verbal form. A day in the life An Investigation Representative is responsible for conducting assigned investigations in a timely manner within an ambiguous environment using data analysis and other tools. This requires high level of ownership throughout investigation life cycle by facilitating flow of information, reporting progress and identifying blockers & providing resolutions. An Investigation Representative will insist on high standards by effective deep dive to summarize findings and proposing solutions by identifying gaps and risks in current mechanisms. About the team Rest of World Inbound (ROW IB) team is a vertical of ROW APEX, India Operations. Our team objective is to provide the hassle free and smooth inbounding experience to all sellers and vendors across amazon fulfillment centres. The team is responsible to plan the freight delivery across fulfillment centres and perform rescue operations, and contingency management. BASIC QUALIFICATIONS Graduation from a recognized university with 1 year of work experience. Excellent communication skills (written and verbal) in English language. Ability to communicate correctly and understand the issues. Ability to concentrate – follow up on issues without distraction to resolution. Work successfully in a team environment as well as independently. Familiarity with Windows, Microsoft Outlook, Microsoft Word, internet browser and Excellent typing skills. Demonstrates an ability to successfully navigate websites. PREFERRED QUALIFICATIONS 1 - Excellent communication skills (written and verbal) in English language. 2 - Good Working knowledge of MS office. 3. Deep diving skills Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Job details IND, TS, Virtual Supply Chain/Transportation Management

As a Lead Desktop Support Engineer with 7+ years of experience, you will be responsible for troubleshooting and handling various IT hardware such as PCs, printers, laptops, and other equipment. Your role will require SME level skills on desktops and laptops, with expertise in Windows, Linux, client operating systems, and related applications. You will provide support services for software applications including mailing systems like webmail, MS Outlook, O365, and other system software. In this position, your strong end-user IT infrastructure domain knowledge will be crucial. You should have experience interacting with VIP users and possess good Excel skills. Additionally, effective communication skills in both Hindi and English are required for this role. The ideal candidate for this role will hold a qualification in BE/BTech/BCA/BSc/MCA/MSc (Computer Science/IT/Electronics). With 7-10 years of experience in the field, you should be well-versed in troubleshooting IT hardware and providing support services for various software applications. Your ability to handle VIP users and communicate effectively will be key in this role based in Mumbai with WFO.,

DESCRIPTION As an ITS Support Engineer at Amazon, you'll be the go-to expert for corporate employees, providing seamless end-to-end services and frictionless on-site technical support to ensure uninterrupted productivity. With an advanced understanding of IT standards, systems, and equipment, you'll work independently or collaboratively to manage projects, adapt quickly to new processes, and serve as a mentor for escalations. Your role involves engaging with Amazonians across teams, diagnosing and resolving a wide variety of specialized hardware and software issues, and implementing successful solutions. As part of the Amazon Helpdesk, you'll be the first point of contact for technical questions and problems, working with service managers and staff to maintain internal solutions and manage on-premises infrastructure. This dynamic position requires strong communication skills, technical and analytical competencies, and above all, a customer-obsessed mindset. You'll have the opportunity to develop your career while supporting Amazon's unique corporate infrastructure, service platforms, and employees, making you a crucial part of the IT Services Team in maintaining the company's innovative and efficient work environment. Key job responsibilities As a dedicated IT Support Professional, responsibilities encompass providing comprehensive ticket-based, walk-up, and remote Help desk support across Amazon's multi-site environments, while delivering high-quality, hands-on troubleshooting and resolution of technical issues. The role involves managing service provider engagements, overseeing routine processes including new hire onboarding, computer lifecycle management, asset inventory, imaging, warranty support, and hardware recycling. Key functions include participating in process development and implementation, researching and deploying new hardware/software solutions, and evaluating system health through log analysis. Critical responsibilities include providing on-call support for high-severity incidents and serving as an escalation point of contact for the team, while assisting with activities to triage and escalate system or network outages to minimize downtime. The position requires effective understanding and execution of change management activities in a high-availability environment, along with active collaboration with partner teams and vendors on continuous improvement projects, defining requirements, and managing execution to deliver operational excellence and value. The role demands strong problem-solving skills, a commitment to expanding technical expertise, and staying current with IT policies and emerging technologies to ensure optimal system performance and reliable IT service delivery. A day in the life Seeking a customer-focused IT Support Associate who excels in Windows/Mac/Linux OS deployment, remote technical support, and comprehensive user hardware/software/peripheral assistance, while demonstrating expertise in LAN troubleshooting and hardware asset management. The ideal candidate will maintain detailed documentation while handling a high volume of urgent requests, displaying innovation, energy, and adaptability in new processes. They must be self-motivated, able to work independently with minimal supervision, and maintain high productivity levels while managing ambiguous situations. This role requires someone who combines strong technical capabilities with genuine curiosity, commitment to team success, and an initiative in delivering hands-on IT support across all platforms. BASIC QUALIFICATIONS 4+ years of corporate setting Windows, Mac or Linux Operating systems support experience and experience in the AV sector with a proven record of effectively commissioning, configuring, troubleshooting or installing corporate AV systems Microsoft MCSE, MCITP Systems Administrator (Active Directory) experience ITIL Knowledge Experience in Linux, Microsoft, and network systems administration Experience working with AV technologies such as Extron, Crestron, BiAmp, Cisco, Shure and Poly; control systems, DTP systems, matrix switchers, extenders and audio DSPs Excellent troubleshooting, problem-solving and diagnosis skills with a strong understanding of signal flow Experience with network technology including video and audio over IP (e.g. Dante/AES) Candidates should be results oriented and delivery focused with demonstrated experience working with corporate users and engineering teams. Analytical abilities and proven problem-solving skills; must be a real troubleshooter who excels at spotting issues and monitoring problems. Ability to establish and build healthy working relationships and partnerships with peers, customers, vendors and suppliers Excellent communication, interpersonal and presentation skills, both oral and written communication Strong prioritization and organizational skills with attention to detail Ability to multi-task and handle multiple priorities in an innovative and fast paced environment. Strong verbal and written communications skills, including an ability to effectively communicate with both business and technical teams. Ability to manage high priority projects Ability to travel up to 10% PREFERRED QUALIFICATIONS At least 5 years of related industry experience in an enterprise environment. Candidates should be results oriented and delivery focused with demonstrated experience working with corporate users and engineering teams. Analytical abilities and proven problem-solving skills must be a real troubleshooter who excels at spotting issues and monitoring problems. Ability to multi-task and handle multiple priorities in an innovative and fast paced environment. Strong verbal and written communications skills, including an ability to effectively communicate with both business and technical teams. Significant experience supporting users and their hardware and software. Experience with AD Systems Administration in a mixed operating system environment – Chrome OS, Windows and Unix. Knowledge of networking hardware and concepts. Crestron DMC-T or DMC-E Certification ITIL Certified SynAudCon Training CTI-P101 Foundations of Crestron Programming Certification CompTia Network+ and Cisco Certified Network Associate (CCNA) Additional Certifications or formal training by AV manufacturers (e.g., Crestron, Extron, Biamp, QSC, Cisco, Dante, etc.) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Job details IND, TN, Chennai Global IT Services Operations, IT, & Support Engineering