US MEDICAL SUPPORT (VOICE OUTBOUND US PROCESS)

You will be responsible for working directly with customers over the telephone to effectively describe products and services, aiming to convince potential and existing customers to make new purchases. Your role will involve educating customers on available products and services to enhance their online presence, providing pricing details, and addressing customer inquiries to strengthen the customer relationship. Additionally, you will follow up with customers after initial sales interactions. Identifying customer concerns and offering suitable solutions through upselling additional products or services will be a key part of your responsibilities. You will be expected to secure customer commitment and coordinate product delivery. Continuous education on the products will be provided to ensure efficient handling of customer calls. Your tasks will also include maintaining accurate daily sales records using the sales tracker. The ideal candidate should have at least one year of experience in telesales within a high-volume, fast-paced environment. Strong customer service and telesales skills are essential, along with proficiency in web-based applications and Windows. You should be capable of handling sensitive client information with care. Excellent verbal and written communication skills, problem-solving abilities, and decision-making skills are crucial for this role. Superior closing skills will be beneficial, along with the readiness to work night shifts (8 pm to 5 am). Candidates with a graduate degree or higher, whether freshers or experienced, are welcome to apply for this position. There are currently 15 vacancies available for this role.,