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Lead Desktop Support Engineer (7+ Years)

7 - 11 years

0 Lacs

maharashtra

Posted:1 week ago| Platform: Shine logo

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Skills Required

trouble shooting it hardware pc printers laptops windows linux support services system software communication skills hindi english client operating systems software application mailing o365 end user it infrastructure domain knowledge vip users excel skills

Work Mode

On-site

Job Type

Full Time

Job Description

As a Lead Desktop Support Engineer with 7+ years of experience, you will be responsible for troubleshooting and handling various IT hardware such as PCs, printers, laptops, and other equipment. Your role will require SME level skills on desktops and laptops, with expertise in Windows, Linux, client operating systems, and related applications. You will provide support services for software applications including mailing systems like webmail, MS Outlook, O365, and other system software. In this position, your strong end-user IT infrastructure domain knowledge will be crucial. You should have experience interacting with VIP users and possess good Excel skills. Additionally, effective communication skills in both Hindi and English are required for this role. The ideal candidate for this role will hold a qualification in BE/BTech/BCA/BSc/MCA/MSc (Computer Science/IT/Electronics). With 7-10 years of experience in the field, you should be well-versed in troubleshooting IT hardware and providing support services for various software applications. Your ability to handle VIP users and communicate effectively will be key in this role based in Mumbai with WFO.,

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