5.0 - 9.0 years

0 Lacs

all india, gurugram

On-site

As the IT Support Manager, you will have the vital responsibility of providing end-to-end IT support to VIP users, particularly focusing on the CEO and management group. Your primary objectives will revolve around ensuring the optimal performance and uptime of Apple (macOS and iOS) and Windows devices utilized by VIPs. Your success in this role hinges on delivering high levels of responsiveness, discretion, and professionalism in every interaction. Key Responsibilities: - Lead and manage a team of DSS engineers working on a 24x7 shift basis. - Monitor team performance, offer coaching, and ensure adherence to SLAs. - Coordinate shift schedules to uphold consistent support coverage. - Oversee ...

Posted 2 days ago

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Lead Desktop Support Engineer (7+ Years) Innova ESI

7.0 - 11.0 years

0 Lacs

maharashtra

On-site

As a Lead Desktop Support Engineer with 7+ years of experience, you will be responsible for troubleshooting and handling various IT hardware such as PCs, printers, laptops, and other equipment. Your role will require SME level skills on desktops and laptops, with expertise in Windows, Linux, client operating systems, and related applications. You will provide support services for software applications including mailing systems like webmail, MS Outlook, O365, and other system software. In this position, your strong end-user IT infrastructure domain knowledge will be crucial. You should have experience interacting with VIP users and possess good Excel skills. Additionally, effective communicat...

Posted 5 months ago

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End User Support Huntmatic Global

1.0 - 3.0 years

0 - 3 Lacs

Mumbai

Work from Office

Experience: 1-3yrs Location: Mumbai Skills: Troubleshooting, configurations, installation, MAC, VIP Users

Posted 6 months ago

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