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2.0 - 6.0 years

0 Lacs

kerala

On-site

You will be responsible for troubleshooting hardware, software, network, and system issues across Windows, MacOS, and mobile platforms. Your duties will include diagnosing and resolving hardware and software issues promptly, monitoring network infrastructure to address connectivity problems, and installing, configuring, and maintaining desktops, laptops, printers, and other IT equipment. Routine system maintenance, updates, backups, as well as management of antivirus software and endpoint security tools will be part of your daily tasks. Maintaining IT asset inventory and documentation will be crucial, along with documenting solutions, procedures, and FAQs to enhance support workflows. You will need to prepare detailed diagnostic reports that clearly outline the issue, the steps taken, and whether a solution was implemented. If an issue remains unresolved, you must report it accordingly and collaborate with the software team when necessary. Reporting daily work updates to the Management is a mandatory requirement. Additionally, monitoring system alerts to ensure system uptime and performance, as well as compliance with security policies and data protection standards, will be essential aspects of your role. As the point of contact for the HR Department, you will need to communicate effectively and maintain the following contact numbers: +91 9778826530 and +91 9778826531. This is a full-time position with day shift hours and an in-person work location.,

Posted 23 hours ago

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2.0 - 6.0 years

0 Lacs

noida, uttar pradesh

On-site

As a Researcher and Script Writer at Beebom, your primary responsibilities will include generating innovative video ideas, conducting thorough research, and creating well-structured scripts for our YouTube channel and other video platforms. You will play a crucial role in proposing out-of-the-box concepts, exploring the latest developments in the consumer technology sector, and incorporating personal opinions into your work. The ideal candidate for this position should possess in-depth knowledge of smartphones, laptops, IoT devices, new apps, services, and future technologies like AI. You will be expected to deliver accurate and well-researched content, stay updated on product launches and industry trends, and actively engage in testing and evaluating new gadgets. A strong command of the English language and a proactive attitude are essential qualities for this role. Your responsibilities will involve brainstorming engaging video topics, collaborating with the videos team to develop creative projects, conducting detailed research on a wide range of tech-related subjects, and providing valuable insights during the video creation process. Additionally, you will be required to evaluate various aspects of smartphones, laptops, and other devices, assist in video shooting, and meet script delivery deadlines. Join our dynamic team at Beebom and be part of an exciting opportunity to contribute to the production of cutting-edge tech videos for our rapidly growing audience. If you are passionate about technology and eager to create impactful content, we look forward to hearing from you.,

Posted 3 days ago

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4.0 - 9.0 years

0 - 0 Lacs

mumbai city

On-site

Qualification : - Bachelors degree in Computer Science, IT, or related field. Certifications such as CCNA, MCSA, CompTIA Security+, or similar. Experience with cloud platforms (AWS, Azure, or Google Cloud) is a plus. Experience: - 4+ years. Key Responsibilities: - Manage and maintain computer systems, laptops, and peripherals. Configure and monitor servers (Windows/Linux) including file, mail, and application servers. Setup and manage networking devices such as routers, switches, and access points. Administer and secure firewalls, VPNs, and network traffic. Ensure cybersecurity best practices including regular audits, threat detection, and incident response. Perform routine backups and disaster recovery testing. Monitor system performance, uptime, and health. Support software installations, updates, and troubleshooting. Maintain documentation for infrastructure and configurations. Coordinate with external vendors and service providers as needed. Key Skills Required: - Strong knowledge of networking (LAN/WAN, TCP/IP, DHCP, DNS). Experience with firewalls (e.g., Fortinet, Sophos, Sonic Wall, or similar). Familiarity with server administration (Windows Server, Linux/Ubuntu). Understanding of cybersecurity principles and tools (antivirus, SIEM, threat detection). Good troubleshooting skills and problem-solving attitude. Ability to manage IT inventory and documentation.

Posted 4 days ago

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2.0 - 6.0 years

0 Lacs

perambalur, tamil nadu

On-site

You will be responsible for providing services for Desktops, Laptops, Printers, and CCTV cameras. Your duties will include troubleshooting, maintenance, and repair of these devices to ensure smooth functioning. Additionally, you will be expected to handle any related technical issues and provide necessary support to end-users. Strong technical skills and a good understanding of various hardware components are essential for this role. Effective communication and problem-solving abilities will also be valuable in delivering quality service.,

Posted 4 days ago

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2.0 - 6.0 years

0 - 0 Lacs

bihar

On-site

You will be joining Chemist Box Private Limited as an IT Executive, a well-known multi-outlet retail pharmacy chain in Bihar with 14-15 physical stores. As the IT Executive, your primary objective will be to maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware. You will also be responsible for handling business-critical IT tasks, system improvements, and enabling faster and smarter business processes to enhance employee productivity. Additionally, you will research and evaluate emerging technologies, hardware, and software while serving as the subject-matter expert supporting Mac OS X, Windows, and commonly used software and applications like Microsoft, Adobe, and Google Workspace. Your responsibilities will include installing, configuring, and supporting workstation software, hardware, printers, and phones. You will analyze staff needs, identify vulnerabilities, and enhance efficiency and accuracy. Executing systems and network design, documentation, implementation, testing, and administration to ensure seamless business operations will be crucial. You will implement applications and software upgrades, troubleshoot performance issues, and provide training to employees on software and hardware usage while offering technical support when required. To qualify for this role, you should have a minimum of two years of IT experience and possess deep knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring tools. Excellent interpersonal skills and the ability to maintain the confidentiality of company information are essential requirements. In return for your skills and expertise, Chemist Box Private Limited offers a competitive salary ranging from 15k to 20k.,

Posted 4 days ago

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0.0 - 1.0 years

1 - 2 Lacs

Pune

Work from Office

Provide technical support for hardware, software, and network issues. Install, configure, and troubleshoot systems. Ensure timely issue resolution and user satisfaction. Maintain system updates and documentation. Office cab/shuttle Health insurance Provident fund

Posted 5 days ago

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

As an IT Hardware and Networking Engineer at our Bangalore location, you will be responsible for providing services related to desktops, laptops, printers, data center servers, enterprise solutions, CCTV, fire alarms, security alarms, and networking. You will need to have the ability to join immediately and be open to traveling abroad for short or long-term assignments as needed. This is a full-time position that requires in-person work at our location.,

Posted 6 days ago

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2.0 - 6.0 years

0 Lacs

vidisha, madhya pradesh

On-site

As a valuable member of our team, you will be responsible for installing, configuring, and maintaining various hardware including PCs, laptops, printers, projectors, and interactive boards. Additionally, you will be in charge of the installation, configuration, and upkeep of CCTV systems. Your duties will also include monitoring live CCTV footage and reviewing recorded videos to ensure the safety and security of the premises. This is a full-time position that requires your presence in person at the work location. If you are someone who is skilled in hardware installation and configuration, experienced in working with CCTV systems, and capable of efficiently monitoring and reviewing footage, we would love to have you on board. Your attention to detail, technical expertise, and dedication to maintaining a secure environment will be highly valued in this role.,

Posted 1 week ago

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2.0 - 6.0 years

0 Lacs

delhi

On-site

You are required to join immediately for the position of IT Corporate Sales in the IT Hardware domain. With 3 to 10 years of experience, you will be responsible for driving sales of IT hardware products to corporate clients and achieving revenue targets. Your key responsibilities include identifying and developing new business opportunities in the corporate sector, building strong relationships with clients and partners, understanding client requirements, preparing and delivering sales presentations, and achieving sales targets. Additionally, you will stay updated on industry trends and collaborate with internal teams to meet client requirements effectively. The ideal candidate holds a Bachelor's degree in IT/Computer Science/Electronics, with an MBA in Marketing/Sales being a plus. You should have 2-5 years of proven experience in IT hardware sales to corporate clients, strong knowledge of IT hardware products, and excellent communication and negotiation skills. Being self-motivated with a results-driven approach, you should be able to work both independently and as part of a team. Key Skills required for this role include IT Hardware Sales, Corporate Sales, Business Development, Networking Equipment, Servers, Laptops, Desktops, Storage Devices, and Client Relationship Management. For further details, you can contact 8595401369 or email at hiringpoint.solutions@gmail.com.,

Posted 1 week ago

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3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

The position of Manager, IT - End User Computing at Exela in Pune, IN-MH requires a Bachelor's degree in Computer/Information Technology or a related field. It is preferred for candidates to have relevant certifications such as MCSE/MCP, CCNA along with at least 3+ years of experience in IT infrastructure design, implementation, and management. The ideal candidate should have a proven track record of managing complex IT environments in a fast-paced setting. The primary responsibilities of the EUC Specialist include the maintenance of IT equipment and troubleshooting of all IT-related devices such as PCs, laptops, tablets, wireless handheld devices, thin clients, Virtual Desktop environment (e.g. AVD, Citrix), network printers, and other end-user devices. The candidate should possess strong technical skills including a deep knowledge of hardware and operating systems, workstation virtualization, experience with monitoring tools, and automation frameworks. In addition to technical skills, the candidate should also demonstrate excellent problem-solving and analytical abilities. Effective communication and interpersonal skills are essential for collaborating with various teams. The ability to manage multiple tasks and projects simultaneously is crucial for success in this role. If you meet the qualifications and have a passion for IT infrastructure management, this role at Exela's Global Operation Center could be the next step in your career. Join a team of over 17,500 employees operating in 23 countries and be part of a leading business process automation company dedicated to digital transformation solutions.,

Posted 1 week ago

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2.0 - 6.0 years

0 Lacs

vadodara, gujarat

On-site

Wipro Limited is a leading technology services and consulting company dedicated to developing innovative solutions to meet clients" complex digital transformation needs. With a worldwide presence and a diverse team of over 230,000 employees, we are committed to helping our customers, colleagues, and communities thrive in a constantly evolving world. **About the Role:** As a Desktop Support Engineer at Wipro Technologies-Ireland, you will be instrumental in ensuring the smooth and efficient operation of our technology environment. This role provides an excellent opportunity to utilize your advanced technical skills within a dynamic and collaborative team. Your primary responsibility will be to deliver exceptional support to our clients and promptly resolve any technical issues that may arise. **Roles & Responsibilities:** - Demonstrate advanced technical expertise in troubleshooting and fault resolution to minimize user downtime. - Maintain a high level of proficiency in standard technology practices and tools to contribute to an effective IT environment. - Communicate complex technical solutions in a clear and friendly manner to non-technical audiences. - Possess in-depth technical knowledge of various devices including PCs, desktop hardware, laptops, Cisco phones, mobile devices, MAC devices, and tablets. - Provide exceptional software support for tools such as O365, Zoom, and Teams. - Utilize Microsoft toolsets for effective problem-solving and troubleshooting. - Regularly update and enhance desktops and laptops to improve user experience and productivity. - Engage in daily huddles with the Team Leader to discuss objectives and progress. - Proactively address 2nd and 3rd line issues, maintain the issues log, and assist users in raising incident tickets for unresolved problems. - Undertake any other reasonable tasks as assigned to promote flexibility and adaptability in the role. This position requires a combination of technical expertise, effective communication, and problem-solving skills to uphold our commitment to client satisfaction. **Benefits:** In addition to a competitive salary, you will receive a comprehensive benefits package, training, and development opportunities for a rewarding career in a fast-paced and dynamic environment. The benefits include: - Contributory pension - Extra holiday purchase - Life insurance policy - Private medical insurance **Equal Opportunities:** Wipro advocates for positive change and conscious inclusion, striving to build a diverse Wipro family by fostering a culture of diversity, equality, and inclusion in the workplace. All applicants are welcome to apply.,

Posted 2 weeks ago

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13.0 - 17.0 years

0 Lacs

karnataka

On-site

The Buyback Executive role involves assessing, evaluating, and processing used telecom products like mobile phones, laptops, desktops, and iPads. Strong technical expertise is required for device identification, problem assessment, and pricing negotiations to ensure a smooth buyback process. The ideal candidate should possess excellent customer service skills and the ability to work efficiently under pressure. Responsibilities include conducting physical inspections and evaluations of various telecom products, identifying device conditions, detecting issues, and assessing product functionality. It is essential to stay updated with the latest technology trends and repair techniques in the telecom industry. Effective communication with customers regarding device assessment and pricing, offering competitive buyback pricing, and converting potential customers into buyback transactions are key aspects of the role. Maintaining records of buyback transactions, ensuring compliance with company policies, and collaborating with store teams to enhance customer experience and optimize buyback processes are also important responsibilities. Additionally, adapting to new technologies and methodologies in device assessment and repair is crucial. Required skills for this role include strong technical knowledge of mobile phones, laptops, desktops, and tablets, experience in device repair and problem diagnosis, ability to work under pressure and meet deadlines, willingness to continuously learn and adapt to emerging technologies, excellent communication and negotiation skills, and prior experience in the telecom industry or a similar role is preferred. Preferred qualifications include 3 years of experience in device buyback, repair, or sales, and an HSC, Diploma/Degree in Electronics, Telecommunications, or a related field. This is a full-time, permanent position with benefits such as cell phone reimbursement, health insurance, paid sick time, and Provident Fund. The work location is in person.,

Posted 2 weeks ago

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3.0 - 8.0 years

2 - 6 Lacs

Mumbai, Mumbai Suburban

Work from Office

Role & responsibilities Job Summary: We are looking for a dynamic and results-driven Store Manager to oversee the day-to-day operations of our stores at Kurla and Vashi. The ideal candidate will have strong leadership skills, a deep understanding of retail operations, and a passion for customer satisfaction. Key Responsibilities: Manage daily store operations to ensure smooth functioning and customer satisfaction Supervise and motivate store staff to achieve sales targets and maintain service quality Monitor inventory levels and ensure timely replenishment of stock Handle customer queries, complaints, and escalations effectively Maintain visual merchandising and store cleanliness standards Prepare sales reports, track performance metrics, and report to senior management Ensure all billing, cash handling, and daily closing procedures are followed accurately Implement promotional activities and support in-store marketing initiatives Recruit, train, and evaluate store staff performance Requirements: Graduate or equivalent; additional certification in retail management is a plus 3+ years of experience in retail or electronic store management Strong leadership and communication skills Good knowledge of electronic appliances and current market trends Experience with inventory management and sales reporting Customer-focused with strong problem-solving abilities Proficiency in basic computer applications and POS systems What We Offer: Competitive salary Growth opportunities within a reputed brand Supportive and performance-driven work environment Staff discounts on electronics

Posted 2 weeks ago

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2.0 - 6.0 years

0 Lacs

haridwar, uttarakhand

On-site

As a Systems/Network Support Engineer at our location in Haridwar, you will be responsible for managing, maintaining, and supporting our Computing Infrastructure (Desktops, Laptops, Printers, etc.) and network infrastructure. Your role will involve deploying, monitoring, upgrading, and troubleshooting IT infrastructure and network systems to ensure high system availability and performance while complying with IT standards. The ideal candidate for this position should hold a Bachelor's degree in Computer Science, Information Technology, Electronics, or a related field. Alternatively, a Diploma in Computer Engineering/IT with significant relevant experience may also be considered. Professional Certifications would be desirable for this role. Key Responsibilities: - Manage and support Computing Infrastructure and network systems - Deploy, monitor, upgrade, and troubleshoot IT infrastructure - Ensure compliance with IT standards - Maintain high system availability and performance If you are a dynamic and technically skilled individual with a passion for IT infrastructure management and network support, we encourage you to apply for this position. The last date to apply is 15-07-2025. For further details, please contact jd@hd.amrita.edu.,

Posted 2 weeks ago

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2.0 - 6.0 years

0 Lacs

maharashtra

On-site

You will be working as a full-time IT Hardware Sales professional based in Mumbai for Genesis Infoserve Pvt. Ltd., a prominent solutions Integration Company specializing in IT Solutions. Your primary responsibilities will revolve around the sales of computing infrastructure solutions such as PCs, servers, laptops, graphic workstations, operating systems, and software services. Your role will require you to engage in day-to-day tasks related to hardware sales, building and nurturing customer relationships, and providing effective IT hardware solutions. To excel in this role, you should be comfortable with fieldwork, possess a strong understanding of Information Technology and Network Security, demonstrate excellent customer service skills, and have prior experience in hardware sales and IT solutions. Effective communication and interpersonal abilities are crucial in this position, along with the capacity to thrive in a dynamic and fast-paced work environment. A Bachelor's degree in IT or a related field will be beneficial for this role.,

Posted 2 weeks ago

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2.0 - 6.0 years

0 Lacs

haridwar, uttarakhand

On-site

As a Systems/Network Support Engineer at our organization located in Haridwar, you will be responsible for managing, maintaining, and providing support for our Computing Infrastructure which includes Desktops, Laptops, Printers, and other related equipment. Your primary focus will be on overseeing the network infrastructure to ensure seamless operations. Your role will encompass deploying, monitoring, upgrading, and troubleshooting IT infrastructure and network systems. It is crucial to adhere to IT standards, ensure high system availability, and optimize performance levels to meet organizational requirements. The ideal candidate for this position will hold a Bachelor's degree in Computer Science, Information Technology, Electronics, or a related field. Alternatively, a Diploma in Computer Engineering/IT coupled with significant relevant experience will also be considered. Possessing professional certifications will be an added advantage. This role falls under the Non-Teaching job category with the deadline for applications set on 15-07-2025. For further information regarding this opportunity, please reach out to jd@hd.amrita.edu.,

Posted 2 weeks ago

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1.0 - 3.0 years

2 - 3 Lacs

Faridabad

Work from Office

Role & responsibilities * Installing and troubleshooting : Installing, configuring, and troubleshooting computers, laptops, servers, printers, and applications * Software and hardwar e: Installing and upgrading operating systems and computer software, and advising users on upgrades * Network connectivity : Troubleshooting network connectivity issues and installing and configuring network hardware and software * Problem solving : Developing solutions for IT-related issues in a timely manner while using company resources efficiently * Technical expertise : Listening to users explain their computer issues, identifying the problem, and communicating the solution in layman's terms * Documentation : Developing and maintaining documentation for system configurations * Training : Providing basic training on computer operation and management * Communication : Interacting directly with people they help, either remotely or face-to-face, and communicating effectively. Preferred candidate profile Analytical thinking with good problem-solving abilities. Ability to work to a strict deadline. Extensive knowledge of computer hardware, software, and electrical systems. Ability to see potential problems in a system setup. Attention to detail.

Posted 3 weeks ago

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1.0 - 3.0 years

2 - 3 Lacs

Ghaziabad

Work from Office

Role & responsibilities * Installing and troubleshooting : Installing, configuring, and troubleshooting computers, laptops, servers, printers, and applications * Software and hardwar e: Installing and upgrading operating systems and computer software, and advising users on upgrades * Network connectivity : Troubleshooting network connectivity issues and installing and configuring network hardware and software * Problem solving : Developing solutions for IT-related issues in a timely manner while using company resources efficiently * Technical expertise : Listening to users explain their computer issues, identifying the problem, and communicating the solution in layman's terms * Documentation : Developing and maintaining documentation for system configurations * Training : Providing basic training on computer operation and management * Communication : Interacting directly with people they help, either remotely or face-to-face, and communicating effectively. Preferred candidate profile Analytical thinking with good problem-solving abilities. Ability to work to a strict deadline. Extensive knowledge of computer hardware, software, and electrical systems. Ability to see potential problems in a system setup. Attention to detail.

Posted 3 weeks ago

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1.0 - 3.0 years

2 - 3 Lacs

Greater Noida

Work from Office

Role & responsibilities * Installing and troubleshooting : Installing, configuring, and troubleshooting computers, laptops, servers, printers, and applications * Software and hardwar e: Installing and upgrading operating systems and computer software, and advising users on upgrades * Network connectivity : Troubleshooting network connectivity issues and installing and configuring network hardware and software * Problem solving : Developing solutions for IT-related issues in a timely manner while using company resources efficiently * Technical expertise : Listening to users explain their computer issues, identifying the problem, and communicating the solution in layman's terms * Documentation : Developing and maintaining documentation for system configurations * Training : Providing basic training on computer operation and management * Communication : Interacting directly with people they help, either remotely or face-to-face, and communicating effectively. Preferred candidate profile Analytical thinking with good problem-solving abilities. Ability to work to a strict deadline. Extensive knowledge of computer hardware, software, and electrical systems. Ability to see potential problems in a system setup. Attention to detail.

Posted 3 weeks ago

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1.0 - 3.0 years

2 - 3 Lacs

Noida

Work from Office

Role & responsibilities * Installing and troubleshooting : Installing, configuring, and troubleshooting computers, laptops, servers, printers, and applications * Software and hardwar e: Installing and upgrading operating systems and computer software, and advising users on upgrades * Network connectivity : Troubleshooting network connectivity issues and installing and configuring network hardware and software * Problem solving : Developing solutions for IT-related issues in a timely manner while using company resources efficiently * Technical expertise : Listening to users explain their computer issues, identifying the problem, and communicating the solution in layman's terms * Documentation : Developing and maintaining documentation for system configurations * Training : Providing basic training on computer operation and management * Communication : Interacting directly with people they help, either remotely or face-to-face, and communicating effectively. Preferred candidate profile Analytical thinking with good problem-solving abilities. Ability to work to a strict deadline. Extensive knowledge of computer hardware, software, and electrical systems. Ability to see potential problems in a system setup. Attention to detail.

Posted 3 weeks ago

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7.0 - 11.0 years

0 Lacs

maharashtra

On-site

As a Lead Desktop Support Engineer with 7+ years of experience, you will be responsible for troubleshooting and handling various IT hardware such as PCs, printers, laptops, and other equipment. Your role will require SME level skills on desktops and laptops, with expertise in Windows, Linux, client operating systems, and related applications. You will provide support services for software applications including mailing systems like webmail, MS Outlook, O365, and other system software. In this position, your strong end-user IT infrastructure domain knowledge will be crucial. You should have experience interacting with VIP users and possess good Excel skills. Additionally, effective communication skills in both Hindi and English are required for this role. The ideal candidate for this role will hold a qualification in BE/BTech/BCA/BSc/MCA/MSc (Computer Science/IT/Electronics). With 7-10 years of experience in the field, you should be well-versed in troubleshooting IT hardware and providing support services for various software applications. Your ability to handle VIP users and communicate effectively will be key in this role based in Mumbai with WFO.,

Posted 3 weeks ago

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2.0 - 7.0 years

1 - 5 Lacs

Bengaluru

Work from Office

Minimum 2 yrs expr into Core server and networking should be able to work on Desktops/Laptops managing endpoints - desktops, laptops, IP Phones Good communication skill Location: Bangalore Immediate joiner Virtual mode of interview Thanks 7200217280

Posted 1 month ago

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2.0 - 7.0 years

1 - 6 Lacs

Bangalore Rural, Bengaluru

Work from Office

JD for EUC Operation and Technical Support -L1/L2. 1)Provide L1/L2 technical support to end users for desktops, laptops, printers, and mobile devices. Install, configure, and troubleshoot Windows 10/11, Microsoft Office, and other standard enterprise software Handle incidents and service requests via ITSM tools like ServiceNow, Remedy, or similar Perform remote and on-site support for employees in office or remote locations Support device provisioning, reimaging, and configuration using tools like SCCM or Intune Monitor and manage patch compliance, software updates, and antivirus alerts Adhere to ITIL-based processes for incident, problem, and change management Or 2) Adhere to ITIL-based processes for incident, problem, and change management Install, configure, and troubleshoot Windows 10/11, Microsoft Office, and other standard enterprise software Handle incidents and service requests via ITSM tools like ServiceNow, Remedy, or similar Perform remote and on-site support for employees in office or remote locations Support device provisioning, reimaging, and configuration using tools like SCCM or Intune Monitor and manage patch compliance, software updates, and antivirus alerts Maintain IT asset records and update inventory Adhere to ITIL-based processes for incident, problem, and change management

Posted 1 month ago

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4.0 - 9.0 years

8 - 11 Lacs

Ahmedabad

Work from Office

Position- Account Executive Experience - 4+ Years Location- Ahmedabad Role:- Represent Sales and Distribution of Commercial PC Products Preparing market level sales plans Preparing PJP and Executing the same to cover the targeted set of partners Identify and appoint high potential and highly committed SI/VAR partners as per the distribution plan Maximise Width of Distribution and grow share of Commercial PC business within the active partner base Maximise quarterly active SI/VAR partner base Drive Sell through targets achievement Effectively build strong relationship with the channel partners Plan optimal channel outreach based on the business strategy Build direct connect with large end customers and drive sales closures by tracking different stages of lead and associated actions Stock management at Reseller level Plan and drive Reseller sales team actions Funnel management Ensure product training / demo experience management for distribution partners / SI partners sales teams Competition Track and benchmarking. Co-ordinate with service teams in case of customer escalations Sales reports preparation If interested kindly share your cv on sonams@smart-source.in Regards Sonam Sharma HR Consultant

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1.0 - 3.0 years

2 - 4 Lacs

Hyderabad, Bengaluru

Work from Office

Helpdesk Engineer We are mainly focusing on communication along with some basic knowledge on windows, VPN, office 365, ticketing tool, and active directory tool. EXP : 1-2.5 Yrs Bangalore / Hyderabad 24*7 Rotational shifts6 days a week Job Description Helpdesk Engineer Responding to client IT support requests. Meeting with clients to diagnose software, networking, or hardware issues. Providing technical support on-site or via remote-access systems. Offering solutions that meet the needs of the client. Repairing hardware malfunctions, software issues, and networking problems. Maintaining good client relations. Tracking and managing work records. Compiling job reports. Knowledge on AV and VC Systems. To configure, install, support, and maintain IT hardware and software - PCs, laptops, desk and mobile phones, printer/copiers, Windows operating systems, applications software, mobile Coordinates with customers to plan and implement software upgrade actions and OS installation Responsible for Helpdesk Support on desktop software & hardware and work with service providers in case of hardware failure To follow up procurement & delivery of hardware/software that are required by users Day to day management of the helpdesk - dealing with cases from inception to completion Skills Bachelors degree in information technology or computer science. Proven work experience as a technical support engineer. Knowledge of web services, API, and IP-based protocols. Knowledge of computer hardware and networking systems. Good time management skills. Good interpersonal skills. Ability to troubleshoot complex hardware and software issues. Excellent written and verbal communication skills.

Posted 2 months ago

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