6 Laptops Jobs

JD for EUC Operation and Technical Support -L1/L2. 1)Provide L1/L2 technical support to end users for desktops, laptops, printers, and mobile devices. Install, configure, and troubleshoot Windows 10/11, Microsoft Office, and other standard enterprise software Handle incidents and service requests via ITSM tools like ServiceNow, Remedy, or similar Perform remote and on-site support for employees in office or remote locations Support device provisioning, reimaging, and configuration using tools like SCCM or Intune Monitor and manage patch compliance, software updates, and antivirus alerts Adhere to ITIL-based processes for incident, problem, and change management Or 2) Adhere to ITIL-based processes for incident, problem, and change management Install, configure, and troubleshoot Windows 10/11, Microsoft Office, and other standard enterprise software Handle incidents and service requests via ITSM tools like ServiceNow, Remedy, or similar Perform remote and on-site support for employees in office or remote locations Support device provisioning, reimaging, and configuration using tools like SCCM or Intune Monitor and manage patch compliance, software updates, and antivirus alerts Maintain IT asset records and update inventory Adhere to ITIL-based processes for incident, problem, and change management

Position- Account Executive Experience - 4+ Years Location- Ahmedabad Role:- Represent Sales and Distribution of Commercial PC Products Preparing market level sales plans Preparing PJP and Executing the same to cover the targeted set of partners Identify and appoint high potential and highly committed SI/VAR partners as per the distribution plan Maximise Width of Distribution and grow share of Commercial PC business within the active partner base Maximise quarterly active SI/VAR partner base Drive Sell through targets achievement Effectively build strong relationship with the channel partners Plan optimal channel outreach based on the business strategy Build direct connect with large end customers and drive sales closures by tracking different stages of lead and associated actions Stock management at Reseller level Plan and drive Reseller sales team actions Funnel management Ensure product training / demo experience management for distribution partners / SI partners sales teams Competition Track and benchmarking. Co-ordinate with service teams in case of customer escalations Sales reports preparation If interested kindly share your cv on sonams@smart-source.in Regards Sonam Sharma HR Consultant

Helpdesk Engineer We are mainly focusing on communication along with some basic knowledge on windows, VPN, office 365, ticketing tool, and active directory tool. EXP : 1-2.5 Yrs Bangalore / Hyderabad 24*7 Rotational shifts6 days a week Job Description Helpdesk Engineer Responding to client IT support requests. Meeting with clients to diagnose software, networking, or hardware issues. Providing technical support on-site or via remote-access systems. Offering solutions that meet the needs of the client. Repairing hardware malfunctions, software issues, and networking problems. Maintaining good client relations. Tracking and managing work records. Compiling job reports. Knowledge on AV and VC Systems. To configure, install, support, and maintain IT hardware and software - PCs, laptops, desk and mobile phones, printer/copiers, Windows operating systems, applications software, mobile Coordinates with customers to plan and implement software upgrade actions and OS installation Responsible for Helpdesk Support on desktop software & hardware and work with service providers in case of hardware failure To follow up procurement & delivery of hardware/software that are required by users Day to day management of the helpdesk - dealing with cases from inception to completion Skills Bachelors degree in information technology or computer science. Proven work experience as a technical support engineer. Knowledge of web services, API, and IP-based protocols. Knowledge of computer hardware and networking systems. Good time management skills. Good interpersonal skills. Ability to troubleshoot complex hardware and software issues. Excellent written and verbal communication skills.

Role & responsibilities Ability to identify the potential customers to promote IT products (Software) Lead generation, follow-up & ability to convert into sales Ability to respond to sales requirements from the existing and potential customer Maintain contact with existing and potential customers to promote sales and deliver detailed accounts plans. Deliver presentations of products at customer places and at conferences and exhibitions Preferred candidate profile Experience in selling IT Products, Software, Hardware, Laptops, Printers, workstation, Servers and storages or related products will be preferred

Responsibilities: * Provide technical support for servers, workstations, laptops, switches, CCTV systems on-site visits. * Maintain and repair computer hardware equipment in the field. Provident fund

PSR TECH HUB is a technology curation conglomerate that provides IT solutions and services to businesses, including cyber security, cloud solutions, managed services, IT infrastructure solutions, software development, IT consulting, digital transformation, power, telecom, and other technology-related services. Under the umbrella of PSR Group, our diverse family of companies, including PSR IT Services Private Limited, PSR Consultancy Services Private Limited, Molveno Consulting Private Limited, Rightify Solutions Private Limited, and Idensys India Pvt Ltd. Collectively embody our commitment to excellence, innovation, and customer satisfaction. Each of these independent entities brings unique expertise and capabilities, allowing us to offer a comprehensive suite of services that cater to the evolving needs of our clients across various industries. Together, we are dedicated to delivering cutting-edge solutions and exceeding expectations, driving the growth and success of businesses worldwide. Desktop Engineer: Troubleshooting and Problem Solving: Diagnosing and resolving hardware, software, and network issues for end-users. This includes problems with desktops, laptops, printers, peripherals, and applications. They often use diagnostic tools and knowledge bases to identify solutions. Technical Support: Providing first-level or second-level technical support to end-users via phone, email, chat, or in person. This involves answering questions, explaining technical concepts, and guiding users through solutions. Hardware and Software Installation/Maintenance: Installing, configuring, and maintaining desktop and laptop computers, operating systems (like Windows, macOS, or Linux), and software applications. This can also include imaging new machines and deploying software updates. Network Connectivity: Troubleshooting network connectivity issues, including Wi-Fi, Ethernet, and VPN problems. They may work with network administrators to resolve more complex network problems. Asset Management: Tracking and managing computer hardware and software inventory. This includes recording serial numbers, software licenses, and disposal information. Documentation: Maintaining accurate records of support requests, solutions, and hardware/software configurations. This helps in building a knowledge base and improving future support efforts. User Training: Providing basic training to end-users on the use of hardware, software, and IT systems. Security: Implementing and enforcing security policies and procedures, such as password management, data encryption, and malware protection. Collaboration: Working closely with other IT teams, such as network administrators, system administrators, and security specialists, to resolve complex issues and ensure the smooth operation of IT systems. Education UG: Any Graduate Exp: 2-5 Yrs Location : Chennai (Mahindra world city , Chengalpattu )