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8.0 - 13.0 years
10 - 18 Lacs
pune
Work from Office
Only Female candidates can apply Need Min 1.5yrs exp as a Operations Manager in IT Support - Handled Microsoft projects O365 & M365. Handled big team as a Manager (Microsoft projects) Fluent in English Call 8447780697 send CV monu@creativeindians.com
Posted 2 days ago
7.0 - 9.0 years
12 - 16 Lacs
hyderabad
Work from Office
We are seeking a highly skilled IT Support Specialist to join our dynamic team. The ideal candidate will possess a robust knowledge of IT support best practices and a broad technical skill set, including expertise with Freshservice , Zendesk, Windows, macOS, Linux VM, and various endpoint management tools. This role requires a proactive individual who can manage and support IT infrastructure in a global organization with office sizes ranging from 10 to 1000 employees. Experience: 8+Years Support: L3 Mandatory Skills: Ticketing Tools, Intune, O365, MAC Support, PowerShell Scripting Knowledge Roles & Responsibilities: Experience in managing enterprise IT Infrastructure systems, provide end-use...
Posted 2 days ago
1.0 - 6.0 years
3 - 8 Lacs
bengaluru
Work from Office
Role Designation Looking for an immediate joiner. Position Summary Provide L 2 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Required skill set Prerequisites: Graduate,undergraduate with minimum of 1 year of experience into technical Support mac Support, Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution salary 6.5lks Two way Transport work location:whitefield call anjum@7795311458 call aishwarya@7795311104 call kashish@7816842400 call indu@7848820046 aditi@7795311459 call shaina@7848820047 Call Po...
Posted 2 days ago
0.0 - 5.0 years
1 - 6 Lacs
pune, bengaluru
Work from Office
Key Responsibilities: Customer Interaction Product Knowledge Issue Resolution Customer Satisfaction Collaboration Quality Assurance Technical Support Skills: Assisting with delivering the appropriate post install technical support. Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions Qualifications: Education : Bachelor's degree in computer science, Information Technology, or related field (or equivalent experience). Experience : Prior experience in technical support or customer service. Familiarity with Microsoft products ...
Posted 3 days ago
1.0 - 6.0 years
3 - 8 Lacs
bengaluru
Work from Office
Role Designation Looking for an immediate joiner. Position Summary Provide L 2 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Required skill set Prerequisites: Graduate,undergraduate with minimum of 1 year of experience into technical Support mac Support, Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution salary 6.5lks Two way Transport work location:whitefield call anjum@7795311458 call aishwarya@7795311104 call kashish@7816842400 call indu@7848820046 aditi@7795311459 call shaina@7848820047 Call Po...
Posted 3 days ago
0.0 - 4.0 years
0 Lacs
karnataka
On-site
As a Customer Support and Service Desk - Voice Process executive at Infosys BPM Ltd., your role will involve providing first-level resolution to customers, diagnosing and troubleshooting technical issues, and escalating complex problems when necessary. You will be responsible for delivering exceptional customer service by acknowledging issues promptly, showing empathy, and using positive language. Building rapport with customers through active listening, effective communication, and attention to detail is crucial. Handling customer objections and concerns efficiently to ensure a smooth resolution is also part of your responsibilities. It is important to document and track customer interactio...
Posted 4 days ago
10.0 - 14.0 years
0 Lacs
pune, maharashtra
On-site
Role Overview: You are a dynamic and experienced Mid-Level Product Owner responsible for driving the strategic vision, development, and execution of solutions for SharePoint Online, O365, and Viva Engage. Your role is crucial in enhancing productivity, collaboration, and communication across the enterprise by delivering innovative and user-centric digital workplace solutions. Key Responsibilities: - Define and lead the strategic roadmap for SharePoint Online, O365, and Viva Engage, ensuring alignment with business goals and user needs. - Define and evolve the product vision for SharePoint Online and Viva Engage in alignment with enterprise collaboration goals. - Own the product lifecycle fro...
Posted 4 days ago
1.0 - 6.0 years
3 - 8 Lacs
bengaluru
Work from Office
Role Designation Looking for an immediate joiner. Position Summary Provide L 2 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Required skill set Prerequisites: Graduate,undergraduate with minimum of 1 year of experience into technical Support mac Support, Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution salary 6.5lks Two way Transport work location:whitefield call anjum@7795311458 call aishwarya@7795311104 call kashish@7816842400 call indu@7848820046 aditi@7795311459 call shaina@7848820047 Call Po...
Posted 4 days ago
3.0 - 6.0 years
3 - 6 Lacs
sanand
Work from Office
Role & responsibilities : Addressing user tickets for issues regarding hardware, software, and networking. Assisting customers through installing applications and computer peripherals. Providing technical support either by visiting on-site or through remote-access systems. Providing IT networks and customer services to users inside and outside the company. Guide users with step-by-step instructions to resolve the issues. Customising the desktop applications as per the needs of users and clients. Advising on software and hardware upgrades. Maintaining a log of job tickets and maintenance tasks. Send the unresolved issues to the next level of the support team. Ensuring that the client systems ...
Posted 4 days ago
7.0 - 11.0 years
0 Lacs
pune, maharashtra
On-site
Role Overview: You have an exciting opportunity to join YASH Technologies as a QA Automation Engineer. In this role, you will be responsible for defining and impacting the strategic test automation approach across a cutting-edge department in the client TDI division. Your main focus will be on leading the development and maintenance of Test Automation frameworks and scripts for both Functional and Non-Functional testing activities in Archiving Technology. Key Responsibilities: - Strong knowledge/experience of building test automation and performance testing frameworks - Write, design, and execute automated tests by creating scripts that run testing functions automatically - Maximize test cov...
Posted 5 days ago
1.0 - 6.0 years
3 - 8 Lacs
bengaluru
Work from Office
Role Designation Looking for an immediate joiner. Position Summary Provide L 2 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Required skill set Prerequisites: Graduate,undergraduate with minimum of 1 year of experience into technical Support mac Support, Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution salary 6.5lks Two way Transport work location:whitefield call anjum@7795311458 call kashish@7816842400 call indu@7848820046 aditi@7795311459 call shaina@7848820047 Call Pooja @9886112704
Posted 5 days ago
3.0 - 6.0 years
4 - 8 Lacs
chennai
Work from Office
Role & responsibilities : Provide L2 support for Exchange Online, SharePoint Online, OneDrive, Teams, and other O365 services. Manage user accounts, licenses, and mail flow issues in Microsoft 365 Admin Center. Troubleshoot issues related to mail delivery, calendar synchronization, Teams meetings, and SharePoint access. Assist with mailbox migrations, hybrid configurations, and compliance policies. Monitor service health and coordinate with Microsoft support for critical issues. Maintain documentation and knowledge base articles for recurring issues. Collaborate with L3 and security teams for escalations and incident response. Preferred candidate profile 3 to 5 years of experience in Office ...
Posted 5 days ago
1.0 - 6.0 years
3 - 8 Lacs
bengaluru
Work from Office
Role Designation Looking for an immediate joiner. Position Summary Provide L 2 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Required skill set Prerequisites: Graduate,undergraduate with minimum of 1 year of experience into technical Support mac Support, Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution salary 6.5lks Two way Transport work location:whitefield call indu@7848820046 aditi@7795311459 call suman@7848820047 Call Pooja @9886112704
Posted 1 week ago
5.0 - 8.0 years
14 - 17 Lacs
hyderabad
Work from Office
Role & responsibilities • Must level knowledge on SharePoint solutions Must have experience in designing and maintaining websites Strong knowledge of understanding business requirements Strong analytical skills for providing solutions Excellent interpersonal/communication skills (both oral/written) with the ability to communicate at various levels with clarity & precision Excellent estimations and delivery focu Preferred candidate profile • SharePoint Online Programming (SPFX) • Power Automate • Power App Forms • Bootstrap, JS, CSS and other UI Languages • Microsoft O365 Integration
Posted 1 week ago
3.0 - 6.0 years
4 - 9 Lacs
hyderabad
Work from Office
Service Desk Job Description: Location: Hyderabad. Job Title: Service Desk Engineer Experience: 3– 6 Years OSI Digital is looking for service desk engineers having technical and operational skills in service desk management to support systems, operational excellence while focusing on business user experience. This position will have an opportunity to grow to the next level as Lead / Service Desk Manager or IT Operations manager based on your experience, skillset, and performance. Responsibilities: Being part of the team to address Incidents and Service Requests reported by business users of 24/7 - 365 Days work environment. Provide L1 and L2 technical guidance in activities associated with i...
Posted 1 week ago
1.0 - 6.0 years
3 - 8 Lacs
bengaluru
Work from Office
Role Designation Looking for an immediate joiner. Position Summary Provide L 2 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Required skill set Prerequisites: Graduate,undergraduate with minimum of 1 year of experience into technical Support mac Support, Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution salary 6.5lks Two way Transport work location:whitefield call indu@7848820046 aditi@7795311459 call suman@7848820047 Call Pooja @9886112704
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
ahmedabad, gujarat
On-site
As an IT professional in this role, you will be responsible for the following key tasks: - Installing various Operating Systems such as Microsoft Server 2012, 2016, and above - Demonstrating knowledge of MS Exchange versions 2008, 2013, 2016, 2019, or above - Having awareness of all types of servers, including Dell, HP, and others - Conducting troubleshooting of Server Operation Systems when necessary - Installing and monitoring Anti-Virus software - Configuring MS Outlook and managing it effectively - Possessing good knowledge of Backup Software such as Veritas, VEEM, AVAMAR, or others - Ensuring installation of all software and antivirus programs - Performing all types of antivirus install...
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
chandigarh
On-site
As a Service Desk Engineer at Tietoevry, you will play a crucial role in providing technical assistance and support to customers. Your responsibilities will include: - **First Point of Contact:** You will serve as the initial point of contact for customers seeking technical assistance via phone, email, or self-ticket. - **Troubleshooting:** Identify, diagnose, and resolve technical issues related to hardware, software, network connectivity, and specific tools such as Intune, Active Directory, Azure, Exchange Admin, O365, and ServiceNow. - **Ticket Management:** Log and track all incidents and service requests in the ticketing system (ServiceNow), ensuring accurate and detailed documentation....
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
pune, maharashtra
On-site
As a Senior Process Executive at Infosys BPM Ltd. in Pune, you will be responsible for the following: - Excellent communication skills to attend/resolve client issues on calls/chat/mail. - Experience in using ticketing tools such as ServiceNow, Remedy, Control M will be an added advantage. - Experience in resolving queries utilizing voice skills on VPN, Drivers, O365, driver installations, Active Directory. - General support knowledge of operating systems across various platforms and basic concepts of networking, cloud computing. - Proficiency in productivity applications like Microsoft Office tools. - Willingness to work in a 24*7 environment and from the office. - Analytical problem-solvin...
Posted 1 week ago
9.0 - 14.0 years
25 - 40 Lacs
chennai
Hybrid
As a SysTrack and RCA Engineer, you will investigate systemic issues that negatively affect the end user experience, and implement solutions that increase productivity and lower the total cost of ownership of the end user computing environment. You will be responsible for analyzing business requirements, performing options analysis, ensuring quality/alignment of designs, and you will demonstrate and apply knowledge of enterprise endpoint architecture and standards. You will also be responsible for the development, communication and implementation of the organization's technology endpoints and the components required to support endpoints. Key Responsibilities: Desktop Management: Configuratio...
Posted 1 week ago
6.0 - 8.0 years
16 - 27 Lacs
chennai
Hybrid
The Architecture Analyst will be functioning as an imaging, Autopilot and Intune specialist. The Architecture Analyst will be responsible for designing, implementing, and optimizing enterprise endpoint imaging and management solutions that are secure, scalable, and efficient. This includes leading efforts around Windows Autopilot provisioning, troubleshooting deployment issues, and enhancing device performance through automation and policy enforcement Key Responsibilities: Endpoint Imaging: Architect and maintain enterprise-wide Windows imaging solutions using MECM and Autopilot. Desktop Management: Oversee the deployment, configuration, and maintenance of Windows desktop environments. Troub...
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
As a PC Hardware & Network Engineer in Field Services, your role involves installing and troubleshooting various systems and hardware. Your key responsibilities include: - Installing and troubleshooting all Microsoft Windows systems - Installing and troubleshooting different types of PC hardware - Setting up and troubleshooting Internet connectivity on PCs and networks - Installing common PC application programs - Configuring wired and wireless routers - Troubleshooting E-mail functionalities, including Outlook - Understanding Internet connection technologies - Disinfecting virus infections - Installing and troubleshooting Windows servers - Troubleshooting Tally Accounting Software - Working...
Posted 2 weeks ago
10.0 - 20.0 years
13 - 18 Lacs
pune
Work from Office
Need Min 1.5yrs exp as a Operations Manager in IT Support - Handled Microsoft projects O365 & M365. Handled big team as a Manager (Microsoft projects) Fluent in English Call 8447780697 send CV monu@creativeindians.com
Posted 2 weeks ago
3.0 - 8.0 years
5 - 15 Lacs
noida, gurugram, delhi / ncr
Hybrid
Must have Certifications like MCSE Office365, MS100 or MS101 & ITIL • The candidate will architect, design and implement solutions using different services offered by MS Office365 package O365/ Exchange Online Share drive / one drive Required Candidate profile • Minimum of 5+ years of experience in IT security, with at least 2+ years focused on Microsoft Defender for Endpoint.Intune (Microsoft Endpoint Manager).
Posted 2 weeks ago
6.0 - 11.0 years
10 - 20 Lacs
gurugram
Remote
Position Help Desk (L3 Level) Location – Remote Role Experience – 5+Years Shift Timing- US Shift/Night Shift Requirements:. 5+ years of experience in an MSP or IT services company Must have strong ConnectWise Manage/Automate experience Expertise in Microsoft Server stack (Windows Server, AD, Group Policy, Exchange/O365 migrations) Proficient with firewall configurations (Fortinet, SonicWall, WatchGuard), switching, and VLANs Strong virtualization knowledge - Hyper-V, Azure Experience managing and delivering IT projects – new client onboarding, cloud migrations, infrastructure upgrades Familiarity with documentation platforms like IT Boost Excellent written and verbal communication – must be ...
Posted 2 weeks ago
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