177 O365 Jobs

As an ideal candidate for this position, you must have experience in International Voice Support, along with excellent communication skills. Your responsibilities will include handling escalated calls from the L1 team efficiently and ensuring timely resolution of tickets within the agreed SLA. It is essential to maintain high quality standards, adhere to regulatory requirements and company policies, and provide a positive customer experience through defined resolution rates and minimum average handling time. Additionally, you should have hands-on experience in handling Mobility related Applications, Desktop/General system issues, troubleshooting Outlook, VPN, Citrix, VDI related problems, and possess in-depth knowledge of MS Office/O365. Experience in Telecom will be considered an added advantage. Your primary goal will be to maintain high efficiency in resolving customer issues, updating worklogs, following the escalation process, and ensuring process compliance. Your dedication to handling all queues efficiently and working towards the closure of cases will be crucial for the success of this role.,

Are you prepared for an exciting career opportunity that will give your professional journey a significant boost If your answer is yes, then consider joining us for dynamic roles in Sales, Presales, and Technical positions. At our organization, you will have the opportunity to collaborate with prestigious clients, including Fortune 500 companies and our esteemed MNC Partners like Microsoft, Oracle, Sophos, Fortinet, Symantec, and McAfee. If you are eager to make a positive change in your career path, we encourage you to reach out to us at hr@ldsinfotech.com. Company Name: LDS Infotech Pvt Ltd Company URL: https://www.ldsinfotech.com/ Location: Mumbai Position: L3 Engineer - Server Level Support Number of Openings: 3 Years of Experience: 5 Department: L3 - System Engineer Working Days and Time: Monday to Saturday, 10:00 AM to 7:00 PM, with the 2nd and 4th Saturday off Working Status: Working from Office Job Profile: Educational Qualifications: Graduate/MBA/B.E with knowledge in the IT field Key Technical Skills: - Windows Administration, preferably Windows Server - Hands-on experience with Active Directory, DHCP, DNS, IIS, Antivirus, etc. - Knowledge of MS Exchange Responsibilities: - Installation and troubleshooting of Windows Servers and Desktop Operating Systems - Configure Active Directory, including creating Domain Controller, Additional Domain Controller, DNS, DHCP, and Group Policies - Provide L3 Support for troubleshooting server hardware and Operating System-related issues - Strong knowledge in Active Directory, MS Exchange, O365, Windows clustering, volume management, patch management, backup strategy, monitoring solutions, and capacity planning - Excellent communication and presentation skills - Experience in working with onshore-offshore model support - Team management, mentoring team members, and project documentation - Ability to learn new technologies and adapt to complex environments Networking Skills: - Basic concepts of networking such as TCP/IP, SMTP, FTP, etc. - Hands-on experience in network design, crimping, and patching Security Products: - Disaster Recovery solutions and knowledge of Firewall/IT Security - Basic concepts of Antivirus with sound knowledge of popular AV solutions like McAfee, Symantec, Trend Micro, Kaspersky, etc. - Installation, up-gradation, and migration of Antivirus Server - Basic Firewall/UTM configuration and troubleshooting skills Virtualization Products: - Proficiency in Microsoft Hyper V and VMware Salary Package: As per industry standards Functional Area: Installation and Troubleshooting of Windows Servers and Desktop Operating Systems Reporting to: Manager Number of Persons Reporting to Candidate: Manager Position Requires Traveling: Yes (Field Calls) - Traveling allowance provided for client visits Join us at LDS Infotech Pvt Ltd for an enriching career experience in the vibrant city of Mumbai!,

As a Server Engineer, your main responsibility will be configuring and managing servers across various operating systems like Windows, macOS, and Linux. This involves tasks such as installing, troubleshooting, upgrading, and enhancing server performance and reliability. You should have a solid understanding of LAN/WAN/VLAN, TCP/IP, UDP, and all related protocols. Additionally, you will be required to maintain and support multi-site Windows environments, including hardware and software configurations for systems like Windows 10, Windows 11, Windows Server 2016, 2019, and 2022, as well as Office suites such as Office 2019, 2021, and Office 365. Server migration and data backup responsibilities will also fall under your purview. You should be well-versed in RAID configuration, DNS management, Active Directory setup, DHCP implementation, and Group Policy configuration. Knowledge and configuration of RADIUS Servers in both Windows and Linux environments are essential. Your hardware and software expertise should extend to basic troubleshooting, and you should possess good communication skills to effectively address customer queries. Familiarity with O365, O365 Mail migration, SharePoint, OneDrive, network printer sharing, and cloud infrastructure like Azure and AWS is highly valued. Furthermore, you should have knowledge of virtualization technologies such as VMWARE, HYPER-V, and CITRIX, as well as Linux OS, Linux partitioning, and basic Linux troubleshooting. Understanding HP and Dell storage connectivity and configuration, Windows Failover Clustering, NMS Servers, and NAS Storage is beneficial in this role. This position is full-time and permanent, with benefits including cell phone reimbursement, day shift schedule, performance bonuses, and yearly bonuses. The ideal candidate will have a minimum of 2 years of experience as a Server Engineer and will be required to work in person at the designated location.,

You are invited to join Infosys BPM Ltd. as a Service Desk - Voice for International Voice Process in Pune. As a member of our team, you will play a crucial role in providing L1 support and resolving client issues through calls, chat, and email. Your excellent communication skills will be key in ensuring effective client interactions. Additionally, experience with ticketing tools like ServiceNow, Remedy, and control M will be advantageous. In this role, you will utilize your expertise in resolving queries related to VPN, Drivers, O365, driver installations, Active directory, operating systems, networking, and cloud computing. Proficiency in using productivity applications such as Microsoft Office tools is essential. As part of our 24/7 work environment, you will be expected to demonstrate analytical problem-solving abilities and a proactive approach to addressing customer issues promptly and efficiently. To excel in this position, you must possess exceptional communication skills and be willing to work US shift timings. Participation in specific training programs mandated by the client is non-negotiable. Your commitment to working full-time in Pune and completing 15 years of education is required. Knowledge and experience in resolving queries using voice skills within the specified domains are preferred qualifications. If you are a dedicated professional with a passion for delivering exceptional service and possess the necessary qualifications, we encourage you to apply for this exciting opportunity with Infosys BPM Ltd. We look forward to welcoming you to our team and embarking on a rewarding journey together.,

The Desktop Support Specialist is responsible for managing end-user devices effectively and efficiently within the organization. This role involves addressing hardware, software, and network issues to ensure smooth operations. The ideal candidate will have a strong background in Windows, Linux, and MAC OS environments and will collaborate with remote teams to support network and security devices. Excellent troubleshooting skills, strong organizational abilities, and a commitment to maintaining high service levels are essential for this position. End User Device Management: - Address and resolve hardware, operating system, and software issues on computer systems with minimal disruption to end users. - Provide support for office applications and basic business tools, including authentication via Active Directory. - Manage and troubleshoot LAN, Internet, VPN, IP/Soft Phones to ensure reliable connectivity and access for end users. - Configure and support security tools such as firewalls, antivirus, Data Loss Prevention (DLP), and VPNs on client devices. - Configure and troubleshoot peripherals like printers and scanners. - Conduct scheduled proactive activities, including patching and updates to ensure secure and up-to-date systems. - Assist in the configuration and management of client-side backup solutions. Operating System Support: - Provide comprehensive support for Windows 10 and 11, including installation, configuration, and troubleshooting. - Offer support for Linux and MAC OS environments to optimize operating systems for end-user performance. Vendor Coordination: - Coordinate with various OEMs and vendors for the configuration, management, and maintenance of hardware and software solutions. Application Infrastructure Support: - Provide client-side support for application infrastructure, including email and office applications. Experience with O365 is an added advantage. Documentation & Asset Management: - Maintain a definitive library for operating systems, applications, product guides, and device firmware. - Update and manage configuration documents regularly. - Maintain an accurate inventory of assets using the IT Asset Inventory Management tool. Service Level Agreement (SLA) Management: - Ensure all SLAs are met and escalate issues timely when necessary. - Report and manage all incident, service, and change requests using the helpdesk tool. - Provide after-hours support in emergencies and participate in occasional weekend maintenance activities. Remote Team Coordination: - Work in coordination with remote teams to provide onsite support for network and security devices, firewall, IPsec & SSL VPN management, switching, and wireless infrastructure. Required Skills and Qualifications: - Excellent troubleshooting skills with a proven track record in resolving technical issues efficiently. - Proven experience as a computer technician or in a similar IT support role. - Exceptional organizing and time-management skills to handle multiple tasks simultaneously. - Strong communication abilities, both written and verbal, to interact effectively with end-users and team members. - Proficiency in Windows 10 & 11 operating systems, experience with Linux OS management, familiarity with MAC OS management. - Skilled in managing LAN (Wired & Wireless) networks and ability to generate and maintain detailed reports.,

As an IT/Technical Support Engineer at Intellitech IQ Consultancy, located in Hyderabad, you will join a dynamic team dedicated to providing top-notch technical support to clients around the globe. In this role, you will be responsible for diagnosing and resolving IT issues, ensuring the smooth operation of computer systems and IT services for our clients. Your primary tasks will include providing desktop/laptop/software support, resolving hardware and software issues, escalating complex problems when necessary, and delivering exceptional customer service through various communication channels such as chat, voice, and in-person interactions. To excel in this position, you must possess a Bachelor's degree in Computer Science or a related field, along with a minimum of 1-3 years of experience in IT Chat, Voice, and Desktop support. Proficiency in Windows and Mac operating systems, basic applications like MS Office Suite, Outlook Configuration, O365, and Active Directory concepts is essential. You should also have experience in installing/uninstalling software applications on various devices, familiarity with L1 support protocols, and troubleshooting skills. Additionally, knowledge of ticketing tools such as ServiceNow, network protocols, and configurations will be advantageous in performing your duties effectively. The role may require flexibility in working hours, as it involves 24*7 operations and supporting US & UK shifts. At Intellitech IQ Consultancy, we value innovation, excellence, and collaboration, and we welcome individuals who are eager to contribute to our growth and provide outstanding services to our clients. If you are looking for a challenging yet rewarding opportunity in the IT support domain, we encourage you to apply and be a part of our vibrant and expanding team.,

Key Responsibilities: Provide advanced technical support to internal employees across distributed locations (NY, VA, and Chennai). Educate end-users on maximizing technology usage and improve tech adoption. Perform device provisioning, desktop imaging, and software installations, and manage networking hardware. Monitor systems proactively using tools to identify and resolve performance issues. Ensure high availability and reliability of systems and applications through best practices. Manage infrastructure changes aligned with enterprise architecture and business continuity standards. Administer and support Microsoft 365 environments, including Exchange Online, Teams, and SharePoint. Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. 5+ years of experience in systems administration with deep expertise in Microsoft 365 and Azure AD. Hands-on knowledge of MDM tools like Microsoft Intune/Endpoint Manager and identity/access management. Experience with ITIL-based incident/change management and troubleshooting Exchange scenarios. Strong interpersonal and communication skills with a patient, empathetic, and user-focused approach. Familiarity with both Windows and Mac environments; knowledge of Cisco Meraki, AirWatch, Atlassian, and NICE logging tools is a plus. Relevant certifications in Microsoft technologies or ITIL are preferred.

Key Responsibilities: Provide advanced technical support to internal employees across distributed locations (NY, VA, and Chennai). Educate end-users on maximizing technology usage and improve tech adoption. Perform device provisioning, desktop imaging, and software installations, and manage networking hardware. Monitor systems proactively using tools to identify and resolve performance issues. Ensure high availability and reliability of systems and applications through best practices. Manage infrastructure changes aligned with enterprise architecture and business continuity standards. Administer and support Microsoft 365 environments, including Exchange Online, Teams, and SharePoint. Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. 5+ years of experience in systems administration with deep expertise in Microsoft 365 and Azure AD. Hands-on knowledge of MDM tools like Microsoft Intune/Endpoint Manager and identity/access management. Experience with ITIL-based incident/change management and troubleshooting Exchange scenarios. Strong interpersonal and communication skills with a patient, empathetic, and user-focused approach. Familiarity with both Windows and Mac environments; knowledge of Cisco Meraki, AirWatch, Atlassian, and NICE logging tools is a plus. Relevant certifications in Microsoft technologies or ITIL are preferred.

You are a detail-oriented and experienced IT Specialist responsible for managing Microsoft O365 and Azure environments, implementing RBAC, conducting BCP drills, and leading cybersecurity efforts. Reporting to the IT Head, you will ensure the reliability, scalability, and optimal performance of O365 and Azure environments. Your responsibilities include implementing RBAC policies for secure access control, monitoring system performance, and resolving issues promptly. Additionally, you will plan and execute BCP drills, maintain detailed documentation for audit compliance, and collaborate with stakeholders to review and update continuity plans regularly. In terms of cybersecurity, you will assist in developing and enforcing policies, lead incident management efforts, conduct security audits, and implement training programs to enhance cybersecurity awareness among employees. You will also conduct tests on IT systems to ensure compliance with audit requirements, collaborate with auditors to address findings, and keep documentation updated. The qualifications for this role include a Bachelor's degree in Computer Science or a related field, relevant certifications, and at least 10 years of experience in IT infrastructure management, including O365 and Azure. Strong expertise in O365 and Azure administration, RBAC implementation, troubleshooting skills, and excellent communication abilities are essential for this role. The company you will be working for, International Asset Reconstruction Company (IARC), is a pioneer in distressed debt resolution in India. Committed to excellence, IARC offers a conducive working environment and growth opportunities. Your role at IARC will contribute to the company's continued success and growth in managing distressed debt and retail portfolios.,

You will be responsible for managing Outlook, O365, Active Directory, Domain, and SCCM. This is a full-time, permanent position that may involve working in rotational shifts from Monday to Friday. The work location will be in person.,

You will be joining Bioqube, a pioneering company that is revolutionizing the field of identity and security with its innovative Web 3.0-ready, AI-powered biometric platform. Bioqube stands out as a leader in multi-factor, multimodal decentralized digital identity, offering cutting-edge, real-time data analytics that seamlessly integrate across various devices without specialized hardware. From enhancing border security to transforming banking operations, our adaptable solutions are reshaping security standards across different industries. By becoming a part of Bioqube, you will contribute to creating a safer, smarter, and more connected world where digital identity is not only secure and seamless but also future-proof. As a Server and Network Engineer at Bioqube, based in Noida, you will play a crucial role in managing and maintaining the company's IT infrastructure. Your responsibilities will include installing, configuring, and upkeeping servers, network devices, and associated systems to ensure optimal performance, security, and scalability. It will be your duty to monitor system performance, troubleshoot any arising issues, and guarantee high availability. Additionally, implementing security measures such as firewalls, VPNs, and data encryption, along with conducting regular system backups, will be essential aspects of your role. You will also provide technical support to end-users, resolve hardware and software-related problems, and keep system documentation up to date. Joining Bioqube will offer you the opportunity to work with cutting-edge technologies and impactful projects within a dynamic and fast-growing startup environment. You will benefit from a collaborative and flexible workspace, where you can take ownership of your work and make a real difference. Moreover, we offer a competitive salary and benefits package to our employees. To excel in this role, you should possess a Bachelor's degree in computer science, Information Technology, or a related field. Strong knowledge of networking protocols, hands-on experience with Linux/Ubuntu and O365, familiarity with virtualization technologies, and proficiency in configuring and troubleshooting network devices are essential qualifications. Basic knowledge of Cloud Technology, cybersecurity principles, and problem-solving skills are also required. Possessing certifications like CCNA, CCNP, MCSA, MCSE, or equivalents will be advantageous. At Bioqube, we provide flexible working options, a chance to make a positive impact, and a great work environment to our team members. Join us in shaping the future of identity and security with innovative solutions that are setting new standards in the industry.,

The Security Operations Centre (SOC) department is seeking a candidate with strong oral and written communication skills. Experience in managing global customers, particularly in the US and Canada, is an advantage. The ideal candidate should be proficient in Incident Management and Response, with in-depth knowledge of security concepts such as cyber-attacks, threat vectors, risk management, and incident management. Strong familiarity with EDR and XDR is preferred. A strong understanding of various security solutions including EDR, XDR, NDR, EPP, Web Security, Firewalls, Email Security, O365, SIEM, SSL, Packet Analysis, HIPS/NIPS, Network Monitoring tools, Remedy, Service Now Ticketing Toolset Web Security, AV, UBEA, and Advanced SOC is required. The role involves working in a 24x7 Security Operation Centre (SOC) environment and includes creating, performing, reviewing, and delivering Incident Response playbooks and procedures. The responsibilities also include providing analysis and trending of security log data, threat and vulnerability analysis, security advisory services, and experience with Security Information Event Management (SIEM) tools. Hands-on experience in creating advanced correlation rules and conducting Vulnerability Assessments is a must. The candidate should have experience in threat hunting and forensic investigations. Other tasks and responsibilities may be assigned, including creating and fine-tuning rules, playbooks, etc. Strong knowledge of various operating systems such as Windows, Linux, and Unix, as well as TCP/IP Protocols, network analysis, and common Internet protocols and applications, is essential. Effective communication skills are required for contributing to the development and delivery of various written and visual documents for diverse audiences. Location: Ahmedabad Experience: 3-6 yrs Essential Skills/Certifications: GCFA, GCFE, CISP, CISSP, CCNP, CCIE Security, CEH; CSA If you meet the requirements and possess the essential skills/certifications, please send your CV to careers@eventussecurity.com.,

Active Directory | Technical Support | 8 LPA || O365 | DNS | DHCP Hiring For Commercial Business B2B Process Grad/UG 1 year exp into International BPO Tech Support On Papers can apply. Salary upto 8.40 LPA Night shifts 5 days working, 2 offs Both side cabs Gurgaon / Pune / Bangalore Immediate joiners only Job description Looking for immediate joiners, Senior Technical Advisor/International Voice, (AD/Server/Networking) Role & responsibilities: US Voice Process Profile Requirement: 1. UG / Grad both eligible with 1year of documented Technical Experience (Min 1 yr Windows Server Exp for Premier) 2. Internal Students not eligible 3. Designation offered: Technical Support Associate 4. Core Competencies/Skills/Knowledge: a. Strong Problem Solving and Troubleshooting Skills & thinks logically. b. Working knowledge of personal computer architecture and network architecture. c. Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies). d. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA e. Working/knowledge of Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional f. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended. g. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage. Excellent English Communication mandate* Salary : 30% hike, upto 8 LPA Interested can share their resume on ankita2.jobfinder@gmail.com CALL- 8840819455

Role Designation Looking for an immediate joiner. Position Summary Provide L 2 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Required skill set Prerequisites: Graduate,undergraduate with minimum of 1 year of experience into technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution call indu@7848820046 call Renuka @7483101122 call suman@7848820047 Call aditi@7795311459

International Technical Voice Support Min 1Yr Experience in Service Desk /Technical Support Graduates Only WFO-US Shifts CTC Upto 6 LPA + Incentives + Allowances 5 Days Working Contact - 8890492756(HR BHOOMI) E-MAIL - bhoomighrs@gmail.com

As a Senior Technical Architect specializing in Power Platform at Johnson Controls, you will be responsible for designing solutions and engineering services that facilitate the delivery of JCI's Power solutions. Your role will involve creating enablement items for development teams, ensuring project architectures align with Enterprise Architecture and Automation strategies, and maintaining a deep understanding of the technology stack, integrations, and business processes. Your confidence, ability to influence, dependability, and excellent communication skills will be essential for success in this role. You will focus on the lifecycle of the JCI and Automation COE Technology Portfolio to optimize total cost of ownership. Your responsibilities will include overseeing and managing all technical activities, such as technical architecture, integration design, connectivity, data management, and KPIs. Additionally, you will design workflow solutions and architectures, estimate capex and opex costs for Power Suite (Power Apps, Power Automate), and Azure applications, while ensuring adherence to industry best practices. Collaboration with IT Business Partners, Delivery Leaders, and Stakeholders will be crucial to understanding their needs and defining technical requirements. You will play a key role in aligning solution designs with global Architecture and Platform standards/templates and supporting continuous improvements related to architecture for the Power Suite and Azure/.NET projects. Furthermore, you will engage in planning and implementing upgrades and migrations in accordance with the technology roadmap and provide guidance to delivery teams on applying standards to solution builds. In terms of qualifications, you should have more than 2 years of experience in architecting Power Suite and Azure applications, along with over 3 years of IT experience in Technical Architecture/Engineering, Application Development, Business Process Management, and/or Enterprise Application Integration. Proficiency in building automated flows, MS Dynamics, O365, or SharePoint applications, as well as knowledge of DevOps, CI/CD, cloud concepts, security concepts, and Agile delivery principles are required. Effective interpersonal skills, the ability to lead complex deliveries, and a Bachelor's degree in IT or a related field are preferred. Preferred skills and certifications include Power Platform certification, experience with RPA (UiPath) and APIs (MuleSoft), proficiency in .NET Suite (C# or VB.net), relational databases, SQL, API development, JSON, Object-Oriented techniques, and manufacturing experience. Johnson Controls offers ongoing training and certification in AI and automation, participation in high-impact AI projects, and career progression opportunities in AI, solution architecture, and IT leadership. The starting salary is based on relevant experience, and the compensation package reflects qualifications and competencies for the position. At Johnson Controls, we value our employees and are committed to creating a safe, comfortable, and sustainable world through innovative solutions. Join our diverse global team and contribute to making cities more connected, buildings more intelligent, and environments more secure. Your talent is crucial for shaping a brighter tomorrow. Let's start the conversation today.,

As a Systems Engineer based in Chennai, your primary responsibility will involve providing technical support and managing incidents through various communication channels such as phone, email, and chat. This support will be delivered within a hybrid remote work setup, requiring you to adapt to different shifts to maintain operational continuity and provide assistance for Windows and desktop environments. Your contribution will play a vital role in ensuring the efficiency of the service desk and improving the overall user experience. The ideal candidate should possess prior experience in service desk operations, particularly in supporting customers from the United States through voice calls and emails. Strong communication skills, both verbal and written, are essential for effectively interacting with users and addressing their technical concerns. Additionally, a solid understanding of operating systems such as Windows and MacOS, networking principles, and platforms like O365 will be beneficial in fulfilling the responsibilities of this role.,

Shift timings- 2 PM -11 PM Primary skills Azure Security Defender, Sentinel,(identity, Endpoint, etc.) Secondary skills Azure Infrastructure, Office 365 collab workloads Required Skills & Experience: Technical Expertise: Strong understanding of Azure security offerings, including but not limited to: Microsoft Defender for Cloud / Endpoint / Identity Microsoft Sentinel (SIEM/SOAR) Microsoft Entra (Identity Governance, Conditional Access) Hands-on experience with cloud security assessments, PoC deployments, and client workshops. Familiarity with Zero Trust architecture and related best practices. Professional Experience: 5+ years in IT security roles, with 2+ years focused on Azure or cloud security. Proven track record of leading technical engagements independently. Soft Skills: Excellent communication and presentation skills. Ability to articulate technical concepts to both technical and business audiences. Self-starter who thrives in a fast-paced, client-facing environment. Preferred Qualifications: Microsoft certifications (e.g., SC-100, AZ-500, SC-200) Experience working with Microsoft partners or within funded engagement programs. Exposure to regulatory compliance frameworks (e.g., ISO, NIST, GDPR) Key Responsibilities: Client Engagements: Conduct security assessments and discovery workshops to understand client environments, security gaps, and cloud readiness. Deliver technical Proof of Concepts (PoCs) and hands-on demonstrations of Microsoft Azure security solutions. Host and facilitate technical workshops on Zero Trust, Microsoft Defender, Sentinel, Entra, and related technologies. Provide technology walkthroughs, highlight use cases, and share practical experience to illustrate business value. Solution Design & Implementation: Design and recommend secure architectures and configurations using Azure-native tools and services. Collaborate on solution development, documentation, and client readiness for security modernization. Internal & Cross-Functional Collaboration: Work closely with Sales, PreSales, and regional delivery teams to align on customer needs, technical strategy, and success metrics. Contribute to proposal development and client presentations from a technical security standpoint. Thought Leadership & Enablement: Stay updated on Azure security advancements and share knowledge internally and with clients. Support internal enablement sessions and mentor junior team members, where applicable.

As a Desktop Support Technician at Tesla, you will play a crucial role in providing technical support for end-users, ensuring the smooth operation of Teslas IT infrastructure. Your primary responsibilities will include troubleshooting and resolving endpoint issues, installing and supporting systems, and contributing to the day-to-day operations to facilitate Teslas global IT initiatives. You will be expected to deliver technical support for desktop applications, telephones, printers, computer hardware, mobile devices, and AV systems through phone, ticketing system, and onsite support. Your expertise in Windows and MAC environments will be essential in diagnosing and resolving computer and network issues promptly. Additionally, you will provide support for field personnel's remote communications and connectivity needs. Your role will also involve basic administration of phone systems, participation in on-call activities, and following escalation processes to ensure 24/7 support on weekdays and weekends. You will be required to exercise independent judgment, organize workflow efficiently, and stay updated on relevant policies, procedures, and products. To excel in this role, you should possess strong troubleshooting skills for PCs, workstations, laptops, and have a comprehensive understanding of Windows and OS X environments. Experience with Avaya VOIP hardware/software, ticket-based systems, IP networks, and computer imaging tools like MS SCCM/Jamf will be advantageous. Your familiarity with remote customer support, wireless configurations, and services like Backups, Active Directory, and O365 will be beneficial in fulfilling your responsibilities effectively. Furthermore, your knowledge of AV system support, excellent communication skills in English and local languages, and exceptional customer service abilities will be key in providing top-notch support to end-users. A general understanding of server computing, networking, phone setup-support, storage, virtualization, and business applications will also be valuable in your role. At Tesla, we are committed to inclusivity and providing accommodations for individuals with disabilities. If you require any accommodations during the interview process, please inform your recruiter. Join Tesla's dynamic IT Operations team in India and contribute to the advancement of cutting-edge technology in a fast-paced corporate environment.,

Role & responsibilities Role: SharePoint Online Exp - 3 to 6 years Location- Hyderabad NP- Immediate to 15 Days Job Description: JD for Sharepoint Online: 1. Should have strong knowledge on SharePoint Online environment. 2. Should know the different types of Sites used in SharePoint Online. 3. Must have knowledge on SharePoint Online and OneDrive for Business Limitations and Knowns issues. 4. Hands on experience on Metadata, crawled properties, managed properties, Content Types, Workflows, User Profiles and SharePoint Online Search. 5. Must be aware of latest and deprecated features in Sharepoint online. 6. Should have basic knowledge on DirSync, Azure ADSync, or Azure ADConnect. 7. Must know how Point in time restore works in SharePoint Online. 8. Good Knowledge on retention policy, DLP and E-discovery hold. 9. Need knowledge on OneDrive for Business sync issues. 10. Should have understanding about office 365 groups and Permissions in SharePoint Online. 11. Office 365 Licensing. 12. Should have basic knowledge on Fiddler, Search Query tools and SharePoint Designer Roles & Responsibilities JD for Sharepoint Online: 1. Should have strong knowledge on SharePoint Online environment. 2. Should know the difference types of Sites used in SharePoint Online. 3. Must have knowledge on SharePoint Online and OneDrive for Business Limitations and Knowns issues. 4. Hands on experience on Metadata, crawled properties, managed properties, Content Types, Workflows, User Profiles and SharePoint Online Search. 5. Must be aware of latest and deprecated features in Sharepoint online. 6. Should have basic knowledge on DirSync, Azure ADSync, or Azure ADConnect. 7. Must know how Point in time restore works in SharePoint Online. 8. Good Knowledge on retention policy, DLP and E-discovery hold. 9. Need knowledge on OneDrive for Business sync issues. 10. Should have understanding about office 365 groups and Permissions in SharePoint Online. 11. Office 365 Licensing. 12. Should have basic knowledge on Fiddler, Search Query tools and SharePoint Designer Mandatory Skills SharePoint Online, SharePoint OneDrive, Metadata, Content Types

You will be based in Dammam, bringing at least 7-10 years of experience to the role. Your primary responsibility will be to modernize enterprise applications, integrate systems, and ensure maximum uptime with a focus on security and migration readiness. Your core technical skills should include proficiency in programming languages such as Java, .NET, and Python for system customization and integration. Additionally, you should have experience in enterprise integration using RESTful APIs, ESB, and microservices architecture. A strong understanding of DevOps Toolchain tools like GitLab CI, Jenkins, Docker, and Kubernetes setup/configuration is essential. Knowledge of Cloud SaaS/PaaS architectures and migration (O365, GCP, AWS), as well as legacy modernization techniques including data migration, refactoring, and conversion planning, will also be crucial. Moreover, you should be adept at designing User Acceptance Testing (UAT) and end-to-end test scripts for Testing & QA purposes. While not mandatory, certifications in TOGAF 9, AWS DevOps Engineer Professional, and Microsoft Power Platform Solution Architect would be preferred and advantageous for this role.,

HIRING FOR TECHNICAL SUPPORT Min 1yrs exp Loc- Gurgram CTC UPTO:-8.4LPA SKILLS DNS, DHCP, Troubleshooting, ticketing-tools Rotational shift **immediate joiners** For more details 9205018536(prabhsimer) Prabhsimer.imaginators@gmail.com

Technical Support Min exp 1+ year in (active directory, DNS, DHC server) Upto 8lpa Gurgaon location Immediate Joiner Call: 8448387768 sakshitiwari.img@gmail.com Required Candidate profile Skills: DNS, DHCP, O365, Window server, Active Directory, EPS, Trouble shooting

2-3 years of proven working experience in the field of IT administration Sound knowledge in cloud concepts and working experience in at least one cloud platform, preferably Microsoft Azure Experience in administering Microsoft 365 suite of applications Solid experience with Infrastructure components (Compute, Storage, Networking, virtualization) Familiarity with Atlassian Jira and Confluence Excellent troubleshooting skills with experience in issue triaging and resolution as per ITSM standards Good interpersonal skills with excellent written and verbal communication skills A genuine passion for technology A love for helping people and solving problems An instinct to communicate and collaborate with others A desire to work hard, learn, and grow Ability to multi-task with strong attention to detail and follow-up skills Strong work ethic and flexible to take on varied responsibilities Must be willing to work in permanent Night shifts to provide overlapping time zone support

The Identity and Access Management RBAC Analyst is responsible for the management, oversight, maintenance, testing, support and optimization of Synchronys identity governance and role based access control (RBAC). Synchrony leverages SailPoint Identity IQ to maintain Business Roles, IT Roles, entitlements and approval groups. This role will have the responsibility to ensure these roles and workgroups have complete and accurate information in accordance to regulatory and Synchrony standards. This role will be a critical member of Synchronys identity governance configuration management agile product team. Enforce RBAC policies and standards to ensure compliance with regulatory requirements and organizational security policies and standards. Identify, test and remediate any roles and workgroups configured in Synchronys SailPoint IdentityIQ not appropriately configured to ensure effective access control across Synchrony systems. Provide support for RBAC-related inquiries, troubleshooting access issues, and performing role modifications as needed. Identify, develop, test and deploy updates to roles, entitlements and workgroups in accordance to Synchrony standards and procedures. Map entitlements and permissions to appropriate roles based on job functions and organizational requirements. Partner with role and workgroups owners, IAM security administration team and IAM identity technologies team to ensure accurate and complete role and workgroup configurations. Ensure all role based access control (RBAC) job aids and end user guides are accurate, maintained and effectively communicated regularly. Provide training and education to end users and stakeholders on RBAC principles, best practices, and procedures. Provide coverage to respond, triage and resolve incidents and requests through Synchronys ServiceNow platform within SLA based on priority. Develop and maintain RBAC metrics reporting to drive consistent visibility to role and workgroup compliance. Actively participate as a critical member of the SIAM Configuration Management agile product team. Develop, prioritize and ensure timely execution of all agile stories as assigned by the VP, Identity Governance Configuration Process. Identify, propose and remediate process and technical gaps in Synchronys RBAC service. Minimum of 5 years of IT experience and at least 2 years of Identity Access Management Role Based Access Control (RBAC) experience. Minimum 2 years of role administration experience within SailPoint IdentityIQ systems. Must have working knowledge of Entitlements, IT Roles and Business Roles. Must have working experience managing ServiceNow requests and incidents, resolving tickets within SLA. Must have proven strong analytical and problem solving skills. Desired Characteristics: Working knowledge of Jira and SAFE agile framework. Strong oral and written communication skills. Strong interpersonal skills. Working knowledge of Microsoft Teams, SharePoint and Excel. Knowledge of security related regulatory standards including HIPAA, PCI, SOX, NIST. Good understanding of AWS and O365 environments. Working knowledge of Oracle Database and SQL.,