Job Summary:We are seeking a detail-oriented and proactive IT Infrastructure Analyst to support and optimize our IT systems and infrastructure. This role involves monitoring, maintaining, and enhancing the performance and security of our IT environment. A key responsibility will also include developing and managing Power BI dashboards and reports to provide insights into system performance, usage metrics, and operational trends. Key Responsibilities:IT Infrastructure Support:Monitor and maintain on-premises and cloud-based infrastructure (endpoints, servers, storage, network, etc.).Troubleshoot infrastructure-related issues and work with vendors as needed.Assist with the implementation of new technologies and system upgrades.Perform regular system health checks, backups, and disaster recovery testing.Ensure systems and infrastructure are compliant with security and regulatory standards.Maintain data accuracy and dashboard performance through scheduled refreshes and optimization techniques.Provide actionable insights based on reporting to improve infrastructure efficiency.

1. Sales & Booking Conversion Understand customer travel preferences and recommend suitable hotels, experiences, and flights. Prepare and share customized travel quotes, itineraries, and proposals that align with customer expectations. Actively drive lead conversion through WhatsApp, phone calls, emails, and social media channels. 2. Cross-Selling & Upselling Recommend relevant value additions like premium upgrades, early check-in, airport transfers, or travel insurance. Maximize booking value by leveraging seasonal promotions and exclusive inventory. 3. End-to-End Sales Ownership Manage the complete sales journey from inquiry to booking confirmation and pre-travel support. Ensure accurate documentation and coordination with vendors for accommodation, activities, and flight bookings. Follow up for timely payments and share all relevant travel documents with clients. 4. Customer Relationship Management Build and maintain strong relationships to encourage repeat bookings and referrals. Capture and update customer preferences in CRM for future personalization. Conduct post-service follow-ups to gather feedback and resolve any issues. 5. Coordination & Process Adherence Liaise with internal teams and suppliers for real-time availability and special requests. Ensure compliance with pricing, documentation, and operational SOPs. Track and report key sales metrics like lead conversion, booking volumes, and satisfaction scores. Required Qualifications & Skills: Bachelor’s degree in Travel & Tourism, Hospitality, or related field. 2–3 years of proven sales experience in the travel industry (hotels, experiential travel, or flight bookings). Excellent written and verbal communication skills. Strong customer handling, negotiation, and closing skills. Sound knowledge of Goa’s hotels, travel experiences, and local routes. Proficient in using reservation systems, OTA platforms, and CRM tools. Self-motivated with a target-driven approach to sales. Preferred Skills: Consultative selling mindset with attention to detail. Ability to thrive under pressure with strong problem-solving abilities. Familiarity with GDS and domestic air ticketing platforms. Multilingual: English & Hindi required; Konkani or Marathi is a plus. Working knowledge of ZOHO CRM is an added advantage.

Job Title: Hotel Contracting Manager – Letsgoa Location: GOA Job Type: [Full-Time] Job Summary: We are looking for an experienced and dynamic Hotel Contracting Manager to join our team in Letsgoa. The ideal candidate will be responsible for establishing and nurturing partnerships with hotels across Goa, negotiating favourable contracts, and expanding our hotel inventory. This role plays a key part in driving revenue growth, ensuring competitive pricing, and maintaining strong relationships with hotel partners to deliver value to our customers. Key Responsibilities: · Hotel Acquisition & Onboarding: Identify, approach, and onboard new hotel partners across Goa to grow our inventory. · Contract Negotiation: Negotiate rates, commissions, terms, and contractual agreements to secure mutually beneficial deals. · Relationship Management: Maintain and strengthen relationships with existing hotel partners, ensuring high satisfaction and compliance with contractual obligations. · Market Analysis: Monitor market trends, competitor offerings, and hotel pricing to inform contracting strategies. · Pricing & Revenue Optimization: Collaborate with revenue management teams to optimize room rates, inventory, and promotional offers. · Contract Management: Draft, review, and maintain detailed hotel contracts and documentation. · Compliance & Legal: Ensure all contracts comply with local laws, industry standards, and OTA policies. · Performance Monitoring: Track and report on contract performance, partner contribution, and market insights. · Cross-Functional Collaboration: Work closely with sales, marketing, and product teams to align hotel partnerships with business objectives. · Issue Resolution: Address and resolve contractual disputes or challenges professionally and efficiently. Qualifications: · Bachelor's degree in hospitality, Business Administration, or related field. · 3+ years of experience in hotel contracting, revenue management, or business development within the India or Goa hospitality or travel industry. · Strong negotiation and communication skills. · Knowledge of the India/ Goa hotel industry, market dynamics, and legal considerations. · Familiarity with OTA platforms, hotel operations, and industry standards. · Analytical mindset with the ability to interpret market data. · Excellent organizational and multitasking skills. · Proficiency in English and Hindi; additional regional languages are a plus. Preferred Skills: · Experience working with hotel chains, franchises, or independent hotels. · Knowledge of contract management software and CRM tools. · Understanding of Indian legal and regulatory requirements related to hospitality and contracts. · Ability to work independently and as part of a team in a fast-paced environment. Note Candidates with a background in Insurance, Travel, Banquet Sales, or Restaurant Onboarding will be preferred. What We Offer: · Competitive salary with performance incentives. · Opportunity to work with a fast-growing – Government Subsidiary OTA Letsgoa. · Dynamic, collaborative work environment. · Career growth and development opportunities.

Job Title: Endpoint Security Engineer L2– Sentinel One Location: Turbhe, Navi Mumbai Company: CSB Bank Department: IT / Cybersecurity Employment Type: Full-Time Job Summary CSB Bank is seeking a skilled and motivated L2 Engineer with deep expertise in Sentinel One XDR/EDR solutions to strengthen our cybersecurity posture. The ideal candidate will play a key role in the deployment, maintenance, and optimization of endpoint protection systems while leading security investigations and system health initiatives. Key Responsibilities Sentinel One Deployment & Management Deploy and maintain Sentinel One Complete Singularity (EPP + EDR with NGAV AI) across all endpoints. Ensure continuous protection through policy tuning, upgrades, and real-time monitoring. Endpoint Security Operations Administer and fine-tune Rogues IoT, Firewall Control, Device Control, and Remote Shell features. Enforce security policies to ensure optimal endpoint defense and system performance. Security Incident Response Conduct EDR Hunting, analyze threat patterns, and perform root cause analysis of incidents. Respond to alerts promptly and implement corrective actions to mitigate future threats. STAR Rules Configuration Manage and optimize up to 100 concurrent STAR Rules for advanced threat detection and response automation. System Health & Support Utilize Sentinel One’s Enterprise Support Plan to resolve issues proactively and maintain system uptime. Cross-Functional Collaboration Work closely with IT infrastructure, network, and SOC teams to ensure seamless integration of Sentinel One solutions into the enterprise environment. Documentation Maintain up-to-date and detailed documentation on configurations, deployments, investigations, and SOPs. Required Skills & Qualifications - Proven hands-on experience with Sentinel One (deployment, configuration, and support). - Solid understanding of XDR/EDR platforms, Next-Gen Antivirus (NGAV/AI), and endpoint protection. - Proficiency in EDR Hunting, incident response, and forensic analysis.Strong knowledge of Firewall Control, Device Control, and Remote Shell features. - Experience managing custom STAR Rules. - Familiarity with enterprise-grade technical support processes. - Strong analytical thinking, troubleshooting, and problem-solving capabilities. - Effective communication skills and ability to work under pressure.

Company Description COMnet Solutions (Global) is a trusted partner providing end-to-end IT infrastructure solutions to leading global corporates. With over 25 years of experience, the company was founded in Mumbai in 1998 and now serves customers worldwide from centers in Australia, India, and Singapore. COMnet specializes in building best-in-class IT infrastructure optimized for scalability, conducting in-depth analysis, identifying gaps in IT ecosystems, and devising strategic solutions to foster growth. The mission of COMnet is to help clients reduce TCO and achieve desired ROI while exceeding client expectations in every domain. Job Summary: We are seeking a dynamic and results-driven IT Hardware Sales Executive to join our team. The ideal candidate will be responsible for selling IT hardware products such as servers, desktops, laptops, storage devices, networking equipment, and related peripherals to B2B or B2C clients. The candidate should possess a strong understanding of the IT hardware market and the ability to identify and develop new business opportunities. Key Responsibilities: Manage sales of IT hardware products such as laptops, desktops, printers, networking equipment, and security solutions. Identify and develop new business opportunities through cold calling, networking, and market research. Identify new business opportunities through lead generation activities like cold calling, email marketing, etc. Build and maintain strong relationships with clients to ensure customer satisfaction and repeat business. Understand customer needs and provide appropriate hardware solutions based on product knowledge. Prepare and deliver compelling sales presentations and product demonstrations. Meet or exceed sales targets and KPIs as set by the sales management. Provide timely and accurate quotations and follow up on sales leads. Maintain knowledge of current industry trends, competitors, and product developments. Work closely with internal teams (technical support, logistics, and finance) to ensure smooth sales operations. Prepare regular sales reports and forecasts. Develop strong relationships with customers to understand their needs and provide tailored solutions. Conduct product demonstrations and trials to showcase the features and benefits of IT products. Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction. Preferred: Experience selling branded hardware (e.g., HP, Dell, Lenovo, Cisco). 1-6 years of experience in IT hardware sales or related fields (preferably). Ability to work independently with minimal supervision. Strong knowledge of antivirus software, cybersecurity solutions, desktop sales, infrastructure sales, laptop sales, networking products, printer sales, security sales, solution sales. Excellent communication skills for effective interaction with customers. Qualifications & Skills: Bachelor's degree in Business, IT, or a related field (preferred). Proven track record in IT hardware sales (2+ years preferred). Strong knowledge of computer hardware, peripherals, and IT infrastructure. Excellent communication, negotiation, and interpersonal skills. Ability to work independently and as part of a team. Proficiency in CRM software and Microsoft Office Suite. Self-motivated, goal-oriented, and organized.

Company Description COMnet Solutions (Global) offers end-to-end IT infrastructure solutions designed to help businesses thrive in an ever-changing world. Founded in Mumbai in 1998, COMnet has over 25 years of experience and operates from centers in Australia, India, and Singapore. The company provides strategic, scalable solutions that optimize IT infrastructure, emphasizing in-depth analysis and gap recognition. COMnet aims for excellence in technology solutions and IT support, helping clients reduce TCO and achieve desired ROI. Role Description This is a full-time, on-site role for a Desktop Support Engineer located in Mumbai. The Desktop Support Engineer will be responsible for providing technical support for desktop computers, troubleshooting issues, supporting printers, and handling computer hardware. The engineer will manage and resolve technical issues, ensuring smooth operation of desktop environments. Qualifications Experience with Desktop Computers and Computer Hardware Skills in Technical Support and Troubleshooting Proficiency in Printer Support Strong problem-solving abilities and attention to detail Excellent communication and interpersonal skills Ability to work independently and as part of a team Bachelor's degree in IT, Computer Science, or related field preferred Relevant certifications such as CompTIA A+ or Microsoft Certified IT Professional (MCITP) are advantageous Work Location - Goa

Job Title: Backup Administrator Location: Mumbai Role Summary: We are seeking two Backup Administrators with expertise in Commvault/Networker for managing and ensuring the seamless backup and restoration of critical data across various platforms. The ideal candidates will have hands-on experience in backup administration and troubleshooting, with a strong understanding of both Windows and Linux environments. Key Responsibilities: Backup Management: Install, configure, and administer Commvault backup solutions. Ensure backups are successfully scheduled and executed for various technologies like Windows, SAP, Oracle, UNIX, and Exchange. Backup and Restore: Perform backup and restore operations for a wide range of systems and applications. Ensure data consistency and recovery through periodic testing and validation. Troubleshooting: Provide advanced troubleshooting and issue resolution for backup failures and restoration issues. Identify and address root causes for backup failures to maintain system integrity. Platform Knowledge: Work with both Windows and Linux platforms to manage backup solutions and ensure comprehensive coverage. Basic understanding of backup systems like EMC Networker is required for efficient management. Desired Technical Skills: Commvault Expertise: Strong hands-on knowledge of Commvault backup solutions. Platform Experience: Knowledge of Windows and Linux environments, as well as understanding backup concepts for various technologies like SAP, Oracle, UNIX, and Exchange. Backup Technologies: Familiarity with other backup tools like TSM, EMC Networker, Data Protector, or Backup Exec. Troubleshooting: Advanced troubleshooting skills to diagnose and resolve backup-related issues. Desired Qualifications: Educational Background: BE/BSC-IT or equivalent qualifications. Experience Range: 1-2 years of experience for entry-level roles. 3-4 years of experience for more advanced roles. Reporting to: [Specify Reporting Role] On-site Opportunity: Yes (At ICC Backup Tower, Yantra Park) USP of the Role: This is an excellent opportunity for individuals passionate about data protection and backup technologies, offering a chance to work on leading backup solutions like Commvault while honing troubleshooting and administration skills across a variety of platforms and technologies. Project Overview: The role involves working on the ICC Backup Tower project at Yantra Park, where you'll be part of a dynamic team responsible for ensuring the integrity and availability of backup systems for critical business applications.,

As an IT Hardware Sales Executive at COMnet Solutions (Global), you will play a crucial role in managing the sales of various IT hardware products to both B2B and B2C clients. Your responsibilities will include identifying new business opportunities, building strong client relationships, meeting sales targets, and collaborating with internal teams to ensure smooth operations. With your expertise in the IT hardware market and excellent communication skills, you will contribute to the company's mission of helping clients reduce TCO and achieve their desired ROI. Your key responsibilities will involve managing the sales of IT hardware products such as laptops, desktops, printers, networking equipment, and security solutions. You will be expected to identify and develop new business opportunities through various lead generation activities like cold calling, networking, and market research. Building and maintaining strong relationships with clients will be essential to ensure customer satisfaction and repeat business. Additionally, your role will require you to understand customer needs and provide appropriate hardware solutions based on your product knowledge. To excel in this position, you should have experience in selling branded hardware such as HP, Dell, Lenovo, or Cisco, along with 1-6 years of experience in IT hardware sales or related fields. Your ability to work independently with minimal supervision and your strong knowledge of antivirus software, cybersecurity solutions, desktop sales, infrastructure sales, laptop sales, networking products, printer sales, security sales, and solution sales will be key assets in this role. Effective communication skills will enable you to interact with customers and collaborate with internal teams, while your proficiency in CRM software and the Microsoft Office Suite will support your sales operations. If you are a self-motivated, goal-oriented individual with a Bachelor's degree in Business, IT, or a related field, and a proven track record in IT hardware sales, we encourage you to apply for this exciting opportunity at COMnet Solutions (Global). Join us in our mission to exceed client expectations and drive growth through innovative IT infrastructure solutions.,