About the Role:
We are looking for a world-class MDM Engineer to lead our mobile device management (MDM) strategy and operations across a global enterprise. You will be the primary expert in VMware Workspace ONE and will drive the design, deployment, and continuous improvement of our Mobile Device Management (MDM) and Mobile Application Management (MAM) solutions across iOS, Android, and other mobile platforms.
This role is a critical part of CrowdStrike s global IT and endpoint engineering function and plays a key role in ensuring that our mobile devices are secure, compliant, and enable productivity without friction. You will collaborate across Security, IT, Compliance, and user support teams living CrowdStrike s One Team, One Fight value every day.
What You ll Do:
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Own MDM and MAM platforms : Lead the implementation, configuration, and lifecycle management of Workspace ONE UEM for CrowdStrike s mobile device fleet, including policy enforcement, profile management, and compliance monitoring.
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Secure mobile endpoints : Design and maintain policies for device encryption, passcode enforcement, remote wipe, app whitelisting/blacklisting, and conditional access across iOS, Android, and other supported devices.
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Mobile Application Management : Package, deploy, and manage internal and 3rd-party mobile applications using Workspace ONE s MAM capabilities. Ensure apps are deployed securely, updated regularly, and function reliably.
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Support mobile users : Provide expert-level support and troubleshooting for mobile device and application issues. Ensure a seamless onboarding and user experience across platforms, while meeting compliance and security objectives.
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Integrate with IAM and security platforms : Ensure tight integration of MDM with SSO (Okta), endpoint detection tools (such as CrowdStrike Falcon), and mobile threat defense (MTD) solutions.
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Policy compliance and reporting : Monitor device compliance, generate dashboards/reports, and work with InfoSec and Audit to demonstrate alignment with organizational policy.
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Stay ahead of the curve : Evaluate emerging MDM technologies, stay current on mobile OS updates, and partner with global peers to continuously improve CrowdStrike s mobile device strategy and operations.
Document and automate : Create and maintain documentation of processes, workflows, and policies. Automate repetitive MDM tasks and enrollment processes wherever possible using scripts or native tools.
What You ll Need:
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5+ years of experience managing enterprise mobile devices and applications, with strong expertise in Workspace ONE UEM (Workspace ONE Admin certification is a plus).
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Advanced knowledge of Omnissa Workspace ONE platform and its components
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In-depth knowledge of iOS and Android enterprise mobility features , including enrollment modes, supervision, managed apps, app configuration, and device compliance.
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Familiarity with Apple Business Manager (ABM) , Google Enterprise , and integration into Workspace ONE.
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Deep understanding of MDM and MAM policies , including security hardening, user profiles, certificate-based authentication, VPN, Wi-Fi, and conditional access.
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Hands-on experience with mobile application deployment (both public and in-house apps), troubleshooting mobile issues at OS and app levels, and ensuring version consistency across users
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Scripting ability for automation (PowerShell, Python, or Workspace ONE APIs).
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Strong communication, documentation, and cross-functional collaboration skills able to work effectively across IT, Security, Compliance, and Support teams.
Passion for providing secure, seamless end-user experience and the ability to proactively balance productivity and risk mitigation.
Bonus Points:
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Experience integrating Workspace ONE with Okta, Azure AD, MTD platforms, or identity-aware proxies.
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Knowledge of Zero Trust principles and how MDM fits into modern access models.
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Experience working in high-growth or global enterprise environments supporting 10K+ mobile devices.
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Previous exposure to Windows 11 or macOS device MDM via Workspace ONE or Intune.
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Certifications: Workspace ONE UEM Specialist/Admin, CompTIA Mobility+, or equivalent mobile certifications.
Work Shift time: 12 PM to 9 PM IST
Work Location : Remote
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Benefits of Working at CrowdStrike:
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Remote-friendly and flexible work culture
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Market leader in compensation and equity awards
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Comprehensive physical and mental wellness programs
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Competitive vacation and holidays for recharge
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Paid parental and adoption leaves
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Professional development opportunities for all employees regardless of level or role
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Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
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Vibrant office culture with world class amenities
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Great Place to Work Certified across the globe