Warehouse Operations Supervisor

ob Title: Assistant Manager –Operations Company Overview: Bijliride is a pioneering electric two-wheeler rental startup committed to delivering sustainable,convenient, and cost-effective transportation solutions. We provide electric two-wheelers on rent to in dividuals and businesses, offering 24/7 services such as battery delivery, battery swapping, and breakdown assistance.Our mission is to redefine urban commuting by offering eco-friendly alternatives that enhance mobility while reducing carbon emissions. As a rapidly growing startup, we prioritize innovation, teamwork, and employee well-being. As an Operations Supervisor, you will play a key role in supporting the daily activities of our operations team. This role offers hands-on experience in fleet management, customer service, and logistics coordination. You will work closely with our technicians, customer support team, and management to ensure smooth operations and a positive customer experience. Key Responsibilities: Vehicle Assignment: Assist in allocating electric two-wheelers to customers and ensuring they are in optimal condition for use. Daily Service Monitoring: Support the monitoring of daily service activities, including routine inspections and maintenance checks on vehicles. Technician Coordination: Help manage technicians by allocating work based on service needs and ensuring timely completion. Customer Onboarding and Offboarding: Assist in the onboarding process for new customers and ensure a smooth offboarding experience when rentals are returned. Customer Issue Resolution: Provide excellent customer service by addressing rental inquiries and resolving any issues that arise, ensuring a positive experience. Inventory Management: Support inventory tracking and management, ensuring vehicle availability and coordinating replenishments when necessary. Battery Swapping Station Management: Assist in the management of battery swapping stations, ensuring they are stocked and operational. Fleet Coordination: Collaborate with the operations team to ensure the timely delivery and pickup of vehicles at designated locations. Compliance and Safety: Ensure compliance with safety regulations and company policies, maintaining cleanliness and organization at rental locations. Cross-Department Collaboration: Work with customer support and technical teams to address customer concerns and technical issues promptly. Preferred Candidate Profile: Education : Bachelor's degree. Experience : At least 1 year of experience in operations, particularly in warehouse Environments or the electric vehicle (EV) industry. Skills : · Strong organizational skills with the ability to manage multiple priorities in a fastpaced Environment. · Excellent communication skills for collaboration with internal teams and external vendors. · Attention to detail with the ability to generate accurate reports and maintain asset records. · A proactive approach to identifying and solving operational challenges. Technical Skills : Proficiency in data entry and asset management software; basic knowledge of electric vehicles is a plus. Company Benefits: Competitive salary package based on experience. Opportunity to contribute to innovative, sustainable urban mobility solutions in a fast-growing startup. Flexible work hours and a supportive work culture that values work-life balance. Opportunities for career growth and skill development through training programs. Join the Bijliride team and play a pivotal role in managing our recovery and warranty operations. If You are detail-oriented, thrive in a fast-paced warehouse environment, and want to be part of a company focused on sustainability, we encourage you to apply. Job Type: Full-time Pay: Up to ₹300,000.00 per year Schedule: Rotational shift Work Location: In person Application Deadline: 18/06/2025 Expected Start Date: 20/06/2025