Warehouse Operations Supervisor

Job Title: Warehouse & Operations Supervisor (E-commerce)

Location: Panipat (Factory / Warehouse)
Job Type: Full-time, On-site
Industry: E-commerce (Blankets, Home Textiles)

About the Role

We are a fast-growing D2C home textiles brand looking for a hands-on Warehouse & Operations Supervisor to manage day-to-day e-commerce operations. This is not a desk job — it requires on-ground execution inside our Panipat factory/warehouse, overseeing dispatch, QC, packing team, returns, and stock flow.

You will work closely with management to ensure smooth order processing for Amazon, Shopify, and other channels.

Key Responsibilities1. Order Dispatch & Fulfillment

• Manage daily order processing from Amazon & Shopify panels
• Allocate work to packers and ensure timely dispatch
• Oversee packing quality, labeling, and proper packaging standards
• Coordinate with courier partners and shipping aggregators

2. Return & Exchange Management

• Handle incoming returns and RTOs
• Inspect returned products for QC
• Update return inventory and maintain records
• Reduce repeat operational errors by identifying root causes

3. Inventory Management

• Maintain real-time stock updates
• Prepare daily opening/closing stock reports
• Track fast-moving SKUs and plan replenishment
• Conduct weekly stock audits to avoid mismatches

4. QC, Passing & Packing Supervision

• Supervise 2 packers/passers
• Ensure all pieces are checked, passed, folded, tagged, and packed correctly
• Maintain cleanliness and organization of the warehouse area

5. Sourcing & Vendor Coordination

• Coordinate with fabric, trims, and packaging vendors
• Track material consumption and shortages
• Follow up with suppliers for timely delivery
• Assist in new product sourcing, samples, and costing inputs

6. Operational Reporting

• Daily reporting of stock, dispatch, returns, and pending tasks
• Maintain Excel/Google Sheet logs of all movements
• Coordinate with management for forecasting and planning

Required Skills & Experience

• 1–4 years of experience in e-commerce operations, warehouse work, or fulfillment
• Basic Excel/Google Sheets skills
• Ability to handle a small team and get work done
• Physically active and comfortable with hands-on warehouse tasks
• Ability to work with speed, accuracy, and discipline

Job Type: Full-time

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

• Provident Fund