VP Human Resources

About Snapmint:

India’s booming consumer market has over 300 million credit-eligible consumers, yet only 35million actively use credit cards. At Snapmint, we are building a better alternative to credit cards that lets consumers buy now and pay later for a wide variety of products, be it shoes, clothes, fashion accessories, clothes or mobile phones. We firmly believe that an enduring financial services business must be built on the bedrock of providing honest, transparent and fair terms.

Founded in 2017, today we are the leading online zero-cost EMI provider in India. We have served over 10M consumers across 2,200 cities and are doubling year on year. Our founders are serial entrepreneurs and alumni of IIT Bombay and ISB with over two decades of experience across leading organizations like Swiggy, Oyo, Maruti Suzuki and ZS Associates before successfully scaling and exiting businesses in patent analytics, ad-tech and bank-tech software services.

About the role:

Head of Human Resources

Responsibilities:

• Partnered with Snapmint’s executive leadership team to align people strategy with business objectives, delivering workforce insights and market intelligence that shaped strategic decisions, drove organizational alignment, and supported long-term growth.
• Designed and executed an end-to-end talent strategy to attract, develop, and retain top-tier talent, embedding workforce agility to respond to evolving market and industry demands.
• Defined and institutionalized a standardized HR framework across multiple geographies, functions, and business entities, ensuring consistency in people practices and cultural alignment.
• Led talent acquisition, structured onboarding programs, and strategic workforce planning across all regional offices, ensuring optimal staffing, skill alignment, and time-to-hire efficiency.
• Built robust talent management systems, leadership development programs, and succession pipelines to ensure business continuity and strengthen organizational leadership capability.
• Ensured strict compliance with labor laws, statutory requirements, and internal HR policies, while fostering a transparent and ethical workplace environment.
• Developed, implemented, and embedded core organizational values and culture-building programs to strengthen employee belonging, engagement, and alignment with company vision.
• Rolled out structured engagement frameworks that improved employee satisfaction, boosted productivity, and reduced attrition rates, supported by regular feedback and action planning.
• Implemented data-driven performance management systems with clear KPIs, OKRs, and continuous feedback mechanisms, fostering accountability and high performance.
• Oversaw HRIS implementation, advanced analytics, and process automation to enhance efficiency, enable data-backed decision-making, and deliver a superior employee experience.

Qualification required:

• Master’s degree with 15+ years of progressive HR leadership experience across SaaS, product, IT services, digital, or e-commerce sectors.

• Expertise in HR strategy, OD, talent management, performance systems, and L&D.
• Deep expertise in employee relations, labor law compliance, leadership development, culture transformation, and organizational effectiveness.
• Strong stakeholder management, communication, and negotiation skills

Location: Mumbai (Vidyavihar)

Working days : 5 days & Alternate Sat working