Get alerts for new jobs matching your selected skills, preferred locations, and experience range.
2.0 - 5.0 years
4 - 7 Lacs
Chennai
Work from Office
Job Category: Job Type: Job Location: Experience Level: We are seeking a talented and experienced IVR Developer with a strong background in Asterisk and SIP protocols. The ideal candidate will be responsible for designing, developing, and maintaining Interactive Voice Response (IVR) systems and ensuring seamless SIP session management. This position requires hands-on experience with Asterisk-based platforms, telephony systems, and SIP protocols. Key Responsibilities: Design, implement, and maintain IVR systems using Asterisk PBX and associated telephony protocols (SIP, RTP). Develop and customize SIP-based voice solutions, including call routing, session management, and termination. Create and maintain custom dial plans, IVR menus, and voice applications to meet business needs. Integrate IVR systems with databases, CRMs, and other backend systems to enhance functionality. Troubleshoot and resolve issues related to Asterisk, SIP configurations, call routing, and system performance. Collaborate with cross-functional teams, including QA, to ensure system reliability and performance. Implement security best practices for SIP and Asterisk systems to protect against potential threats (e.g., SIP-based attacks). Optimize the performance of IVR applications, focusing on scalability, efficiency, and responsiveness. Maintain system documentation and create training materials for internal teams. Required Skills: Strong experience with Asterisk PBX platform and IVR development. In-depth knowledge of SIP (Session Initiation Protocol) , RTP (Real-Time Protocol) , and other telephony protocols. Proficiency in Asterisk Dial Plan (extensions.conf) and AGI (Asterisk Gateway Interface) scripting. Experience with IVR design and integration, including voice prompts, menu options, and automated call routing. Strong troubleshooting skills in telephony and VoIP environments, particularly with SIP-based systems. Familiarity with Asterisk modules and dial plan features, including Voicemail , Call Queues , Conferences , and Call Recording . Experience with telephony hardware integration (e.g., PRI, Analog, and VoIP gateways). Knowledge of Linux-based environments (CentOS, Ubuntu) as they relate to Asterisk deployment. Proficient in programming languages such as, Perl , Python , or Bash scripting for system automation. Familiarity with VoIP services and related technologies, such as codecs, NAT traversal, and firewall configurations. Strong understanding of telephony network architecture and security best practices. Experience with FreePBX , Elastix , or other Asterisk-based distributions. Hands-on experience with WebRTC and SIP trunking . Knowledge of MySQL or other databases for backend integrations. Familiarity with cloud-based telephony solutions (AWS, Azure) and APIs. Experience with IVR platforms like Genesys , Cisco UCCE , or Twilio . Certifications or training in telephony systems or Asterisk (e.g., Digium Certified Asterisk Administrator). Notice period: below 30 days Work Location: Chennai (Work from office) Next Post WebRTC Developer Industries Solutions
Posted 3 weeks ago
1.0 - 5.0 years
25 - 30 Lacs
Noida
Work from Office
Founded in 2003, Clixxo Broadband Pvt. Ltd., is a leading provider of innovative voice, video, and data communication solutions across India. As a significant system manufacturer and integrator within the telecommunications sector, we proudly serve over 1,400 clients, delivering advanced IP-PBX systems, telecommunications equipment, and enterprise-grade solutions. nbsp; Clixxo is an ISO 9001:2015, ISO 14001:2015, and ISO/IEC 27001:2022 certified entity, reflecting our unwavering commitment to quality, environmental responsibility, and information security. We are also TEC certified and a registered OEM on GeM. Join our team in Noida and contribute to the development of cutting-edge communication solutions that empower businesses nationwide. nbsp; Job Summary: nbsp; We are seeking a highly skilled and motivated Software Developer with expertise in Asterisk, C+/C++, Go Language and HTML to join our established team in Noida, India. You will play a crucial role in developing, maintaining, and enhancing our voice and communication systems, contributing to our continued innovation and growth. This role requires a strong understanding of telecommunications concepts and the ability to work on complex, mission-critical projects. nbsp; Responsibilities: nbsp; Develop and maintain robust software applications for voice and communication systems, leveraging Asterisk, C/C++, Go and HTML. Design, develop, and implement efficient and scalable software solutions that meet our clients rigorous requirements. Debug and troubleshoot complex software issues, ensuring optimal system performance and stability. Collaborate effectively with cross-functional teams, including hardware engineers, product managers, and quality assurance, to deliver high-quality products. nbsp; Write clean, maintainable, and well-documented code, adhering to industry best practices. Participate in code reviews and contribute to the continuous improvement of our development processes. nbsp; Integrate and customize Asterisk-based solutions to meet specific client needs. Develop user interfaces and web-based applications as required, utilizing HTML, CSS, and JavaScript. Develop microservices GUIs using Go language for enhanced system functionality. nbsp; Qualifications: nbsp; Bachelors degree in computer science, Software Engineering, or a related field. nbsp; Proven experience in software development, with a strong focus on Asterisk, C/C++, Go, and HTML. nbsp; Solid understanding of telecommunications concepts and protocols, particularly SIP and VoIP. Proficiency in programming languages: C, C++, and Go. Experience with Asterisk PBX systems and related technologies. Knowledge of web development technologies, including HTML, CSS, and JavaScript. Experience developing microservices using Go. Familiarity with database systems (e.g., MySQL, PostgreSQL). Strong problem-solving and analytical skills. Excellent communication and teamwork abilities. Ability to work independently and manage multiple tasks in a fast-paced environment. nbsp; nbsp; Preferred Qualifications: nbsp; Experience with Linux operating systems. nbsp; Experience with version control systems (e.g., Git). Experience with cloud platforms (e.g., AWS, Azure, GCP). Familiarity with SIP, WebRTC and other VoIP technologies nbsp; Benefits: nbsp; Competitive salary and comprehensive benefits package. Opportunity to work with cutting-edge telecommunications technologies. Collaborative and supportive work environment within a certified and trusted OEM. Opportunities for professional growth and development. Contribution to a company that is a key player in Indias telecommunications sector. nbsp; To Apply: nbsp; Please submit your resume and cover letter to hr@clixxo.com with the subject line Software Developer Voice Communication Systems Noida . Territory Sales Executive/Manager Noida: territory domain of Delhi NCR, Uttar Pradesh and Uttaranchal Chandigarh : territory domain of Punjab, Haryana, Himachal and J K Pune : territory domain of Maharashtra (including Mumbai Region) and Goa Founded in 2003, Clixxo Broadband Pvt. Ltd., is a leading provider of innovative voice, video, and data communication solutions across India. As a significant system manufacturer and integrator within the telecommunications sector, we proudly serve over 1,400 clients, delivering advanced IP-PBX systems, telecommunications equipment, and enterprise-grade solutions. Job Summary We are seeking a dynamic and results-driven Territory Sales Executive/Manager to expand our market presence and drive revenue growth within their respective territorial domains. The ideal candidate will be responsible for developing and executing strategic sales plans, building strong client relationships, and achieving sales targets for our voice and communication solutions. This role requires a strong understanding of the telecommunications industry and the ability to effectively communicate the value of our products and services. nbsp; Territory Management: Develop and execute strategic sales plans to achieve and exceed sales targets within the assigned territory. Lead Generation and Qualification: Identify and qualify potential clients through various channels, including cold calling, networking, and industry events. Client Relationship Management: Build and maintain strong relationships with key decision-makers and stakeholders within client organizations. nbsp; Solution Selling: Understand client needs and tailor solutions to address their specific business challenges, showcasing the value of Clixxos products and services. Sales Presentations and Proposals: Deliver compelling sales presentations and proposals to prospective clients. Negotiation and Closing: Negotiate contracts and close deals to achieve revenue goals in close coordination with the Line Manager. Market Analysis: Monitor market trends, competitor activities, and customer needs to identify new opportunities. Sales Reporting: Maintain accurate and up-to-date sales records and provide regular reports on sales activities and progress. Collaboration: Work closely with internal teams, including technical support, marketing, and product development, to ensure seamless customer experience. nbsp; Product Knowledge: Maintain in-depth knowledge of Clixxos product portfolio and industry trends. Travel: Regular travel within the assigned territory is required. Bachelors degree in business administration, Communication Engineering, Marketing, or a related field. Proven experience in sales, preferably in the telecommunications or technology industry. nbsp; Strong understanding of the ones territorial market. Excellent communication, presentation, and negotiation skills. Ability to build and maintain strong client relationships. Strong problem-solving and analytical skills. nbsp; Self-motivated and results-oriented person nbsp; Proficiency in CRM software and Microsoft Office Suite. Valid drivers license and own vehicle would be an added qualification Experience selling IP-PBX systems, telecommunications equipment, or related solutions Existing network of contacts within the telecommunications industry Knowledge of SIP and VoIP protocols Familiarity with government procurement processes (GeM) Aptitude to communicate, ability to learn and adapt with an attitude to excel shall be the foremost qualification criteria. Competitive salary, commission benefits structure. Opportunity to work with a leading provider of voice and communication solutions. nbsp;
Posted 3 weeks ago
3.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Responsibility to Perform health check monitoring on all CyberArk severs to ensure consistent availability of system to end users Responsible for development of PSM auto IT scripts and CPM connectors Should have good knowledge of CyberArk Disaster recovery and DNA Excellent verbal and written communication Experience with various IT / Security technologies- Including Active Directory, DNS, Exchange, Firewalls, VPN Gateways, IPS, Proxy, PKI Preferred: PAM technology certifications Security domain certification Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise BE / B Tech in any stream, M.Sc. (Computer Science/IT) / M.C.A, with Minimum 4-6 yrs of exp, 3 + yrs of relevant experience Candidate should have 3 + years of experience implementation or shadow PAM projects (CyberArk) Experience in implementation or Shadow at least two PAM engagements, including requirements gathering, analysis, design, development, testing, deployment, and application support Experience in integrating various platforms with Cyber-Ark, such as Windows servers, UNIX servers, Databases, and networking Devices Experience in on boarding of various platform accounts in Cyber-Ark Preferred technical and professional experience Experience in creating and Managing Safes, platforms and CPM policy management or redistribution. Perform health check monitoring on all CyberArk severs to ensure consistent availability of system to end users Good knowledge on development of PSM auto IT scripts and CPM connectors Should have good knowledge of CyberArk Disaster recovery and DNA
Posted 3 weeks ago
3.0 - 8.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP FIORI/Gateway architecture Good to have skills : SAP UI5 DevelopmentMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day involves troubleshooting and resolving technical issues to ensure seamless system functionality. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Proactively identify system issues and provide timely resolutions.- Collaborate with cross-functional teams to address technical challenges.- Develop and maintain documentation for troubleshooting procedures.- Participate in on-call rotation to address system emergencies.- Conduct regular system audits to ensure data integrity and security. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP FIORI/Gateway architecture.- Good To Have Skills: Experience with SAP UI5 Development.- Strong understanding of SAP FIORI/Gateway architecture principles.- Knowledge of SAP Fiori app development and customization.- Experience in troubleshooting and resolving SAP Fiori/Gateway related issues. Additional Information:- The candidate should have a minimum of 3 years of experience in SAP FIORI/Gateway architecture.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 weeks ago
5.0 - 8.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
About FedEx: Located in Hyderabad, India, FedEx ACC India serves as a strategic technology division for FedEx that will focus on developing innovative solutions for our customers and team members across the globe. These solutions will enhance productivity, minimize expenses, and update our technology infrastructure to continue providing the outstanding experiences our customers expect. Under limited supervision, define processes, and create project level architectures for specific applications. Working with business and data architects, evaluate products and projects to ensure congruency with strategic initiatives and industry trends and provide technical advice to resolve production problems. Requirements: Liaison to our business architect to Plan, design, implement, and support IP-based call center solutions. Develop and implement the technical architecture and physical design of the network. Analyse the existing voice and data networks and recommend solutions. Participate in various projects intended to continually improve/upgrade converge of Telephony platform. Provide day-to-day support for incidents, including managing and resolving problems and implementing change management processes. in debugging, troubleshooting of IP signalling traffic flows, Wireshark log with a focus on analysing SIP headers. Identify and capitalize on opportunities to enhance system and application performance, including automating manual system tasks. Provide expertise API Integration and Data flows. Mentor team members in Cloud Native Build and Technical Tenants working experience in Agile methodologies Have ability to explain complex technical solutions to non-technical stakeholders Good understanding and ability of stakeholder management Escalation points for Blockers Tactical - Keeping your own Core Development Skills honed/practiced (10%-40%). Minimum Qualifications: Bachelor's degree in computer science, engineering, information Systems and/or equivalent formal training or work experience. 5-8 years equivalent work experience in information technology or engineering environment. A related advanced degree may offset the related experience requirement. CCIE or CCNP or CCDP certification preferred Mandatory Skills: Cisco Genesys IVR IVA VOIP Show more Show less
Posted 3 weeks ago
9.0 - 12.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
About FedEx: Located in Hyderabad, India, FedEx ACC India serves as a strategic technology division for FedEx that will focus on developing innovative solutions for our customers and team members across the globe. These solutions will enhance productivity, minimize expenses, and update our technology infrastructure to continue providing the outstanding experiences our customers expect. Under limited supervision, define processes, and create project level architectures for specific applications. Working with business and data architects, evaluate products and projects to ensure congruency with strategic initiatives and industry trends and provide technical advice to resolve production problems. Requirements: Liaison to our business architect to Plan, design, implement, and support IP-based call center solutions. Develop and implement the technical architecture and physical design of the network. Analyse the existing voice and data networks and recommend solutions. Participate in various projects intended to continually improve/upgrade converge of Telephony platform. Provide day-to-day support for incidents, including managing and resolving problems and implementing change management processes. in debugging, troubleshooting of IP signalling traffic flows, Wireshark log with a focus on analysing SIP headers. Identify and capitalize on opportunities to enhance system and application performance, including automating manual system tasks. Provide expertise API Integration and Data flows. Mentor team members in Cloud Native Build and Technical Tenants working experience in Agile methodologies Have ability to explain complex technical solutions to non-technical stakeholders Good understanding and ability of stakeholder management Escalation points for Blockers Tactical - Keeping your own Core Development Skills honed/practiced (10%-40%). Minimum Qualifications: Bachelor's degree in computer science, engineering, information Systems and/or equivalent formal training or work experience. 9-12 years equivalent work experience in information technology or engineering environment. A related advanced degree may offset the related experience requirement. CCIE or CCNP or CCDP certification preferred Mandatory Skills: Cisco Genesys IVR IVA VOIP Show more Show less
Posted 3 weeks ago
5.0 years
0 Lacs
Trivandrum, Kerala, India
On-site
Role Description Job Summary We are seeking a skilled Voice Engineer to lead and maintain enterprise-grade voice and collaboration infrastructure. The ideal candidate should have hands-on expertise in Cisco Unified Communications Manager (CUCM), cloud-based UC platforms like AWS Connect, Microsoft Teams, Zoom, SBC Edge devices, and Verba Voice recording platforms . You will be responsible for ensuring seamless integration, security, and performance of voice services across hybrid environments. Key Responsibilities Voice Infrastructure Management Manage the Voice Estate, ensuring optimal performance and availability. Oversee capacity planning, monitoring, and maintenance of the voice infrastructure. Administer and optimize Session Border Controllers (SBCs) such as Sonus/Ribbon voice gateways. Support and configure Cisco Call Manager, Cisco Meeting Server, and Expressway-C/Expressway-E. Manage and maintain Verba Voice recording platforms. Administer and monitor voice devices through Logic Monitor. Support Power BI for voice device monitoring. Utilize network probes and conduct packet capture analysis for troubleshooting and performance optimization. Collaboration & Support Work closely with global, cross-functional teams in a multi-locational, matrixed environment. Collaborate with teams such as Service Desk, Platforms, Information Security, and End User Services to ensure seamless voice operations. Take ownership of incidents, problems, and issues, ensuring timely resolution within SLAs/OLAs. Provide technical expertise for change requests, project work, and ongoing maintenance (e.g., firmware upgrades and patch cycles). Configure voice systems (Cisco Unified CM, MS Teams Direct Routing, Ribbon, Audiocodes SBC). Integrate legacy PBX systems with cloud UC platforms (e.g., Teams Phone System, Zoom Phone). Design SIP trunking solutions, QoS policies, and disaster recovery plans. Work with network, security, and DevOps teams to ensure end-to-end voice service reliability. Provide Tier 2/3 support for critical incidents and mentor junior engineers. Troubleshooting & Maintenance Resolve complex voice quality issues (jitter, latency, packet loss) using tools like Wireshark, SolarWinds. Perform firmware upgrades, patching, and system health checks. Monitor and optimize SBC configurations (Ribbon, AudioCodes). Documentation & Compliance Maintain and enhance Standard Operating Procedures (SOPs) and documentation related to voice infrastructure. Maintain detailed network diagrams, SOPs, and configuration guides. Ensure compliance with security standards (GDPR, HIPAA) for voice traffic and call recordings. Participate in on-call rotations and weekend support as needed. Qualifications & Experience Required Minimum of 5 years’ experience as a Unified Communications Engineer in a large enterprise or global MNC environment. Hands-on experience in support and implementation of VoIP Technologies. Strong experience in managing Verba Voice recording platforms. Expertise in managing Session Border Controllers (SBCs) such as Ribbon/Audiocodes. Experience working with Cisco Call Manager and Microsoft PowerShell. Deep understanding of Microsoft Teams voice design and enterprise telephony integration. Experience in certificate management for maintaining the voice infrastructure. Proficiency in network probes and packet capture analysis for troubleshooting. Strong analytical, troubleshooting, and problem-solving skills. Ability to work in a fast-paced, global team environment and collaborate effectively with cross-functional teams. Flexibility to support after-hours work, weekend activities, and on-call rotation when required. Preferred Certifications (Optional But Beneficial) Microsoft Teams Voice Engineer Associate (MS-700/720) Cisco Certified Network Associate (CCNA) – Collaboration Ribbon SBC Professional Certification ITIL Certification (Preferred) Skills Microsoft Exchange,Voice Networking,Mobile Device Management, Verba Voice Recording, AWS Connect, Ribbon SBC Show more Show less
Posted 3 weeks ago
3.0 - 7.0 years
5 - 15 Lacs
Bengaluru
Work from Office
Experience:- 3+ Years. Location:- Manyata, Bengaluru. Interview :- 1 Round virtual, Final round F2F. About the Role: We are seeking a Technical Support Engineer (Tier 2/3) with experience in Unified Communications (UC), SIP, VoIP, and Contact Center solutions . The ideal candidate will be responsible for handling escalated technical issues, troubleshooting complex problems, and providing expert-level support to enterprise customers and partners. Key Responsibilities: Escalation Handling: Provide Tier 2/3 support for UC and Contact Center solutions, assisting Tier 2 engineers with advanced troubleshooting. Technical Troubleshooting: Diagnose and resolve complex issues related to SIP, RTP, VoIP, UC applications, and call routing . Packet Analysis & Debugging: Utilize tools like Wireshark, SIP tracing, and logs analysis to identify and resolve technical problems. Lab Replication: Reproduce customer issues in a test environment to validate solutions and escalate to R&D if necessary. Customer Interaction: Engage partners on escalated cases, providing clear technical resolutions. Documentation & Knowledge Sharing: Contribute to internal knowledge bases, write technical articles, and mentor junior engineers. Collaboration: Work closely with cross-functional teams, including development, product management, and global support teams, to drive issue resolution. Process Adherence Maintaining KPIs and desired SLA’s Shift – Open for 24x7 shift work . Interested candidate share your updated resume to the below mentioned Mail ID. arshitha.n@rlabsglobal.com
Posted 3 weeks ago
2.0 - 7.0 years
3 - 7 Lacs
Noida, Mumbai
Work from Office
JOB RESPONSIBILITIES Setting goals and developing plans for business and revenue growth Good Written and verbal Communication skills Researching, planning, and implementing new target market initiatives Having Experience in B2B segment and Product based industry Experience in Channel Sales Researching prospective accounts in target markets Pursuing leads and moving them through the sales cycle Developing quotes and proposals for prospective clients Setting goals for the business development team and developing strategies to meet those goals Attending conferences and industry events REQUIREMENTS A sales representative should have proven experience in business development or sales as it is a challenging role that requires business nous, marketing skills, and analytical ability. Candidates should have experience in conducting marketing research and creating actionable strategies while collaborating with teams responsible for marketing and product development. They should also have a track record of success in achieving sales targets.
Posted 3 weeks ago
5.0 - 8.0 years
35 - 70 Lacs
Gurugram, Bengaluru
Hybrid
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the worlds most valuable enterprises - global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. What Does Success Look Like? We are seeking a Lead VoIP Engineer to design and build high-performance modules within our Voice platform. You’ll work on the core telephony stack involving signaling, media processing, NAT traversal, and RTP relaying. This is a hands-on execution role ideal for engineers who love building, debugging, and optimizing real-time communication systems. Seniority Level: Lead Individual Contributor What You’ll Do: Implement core voice capabilities using FreeSWITCH, Kamailio/OpenSIPs, and RTPEngine. Build and optimize SIP call routing logic, RTP media relays , failover mechanisms, and NAT traversal. Develop and manage configurations for scalability, codec negotiation, SIP trunk registration . Implement and test features like call recording, IVR, voicemail, DTMF detection. Monitor live traffic and participate in 24x7 on-call rotation for critical escalations. Collaborate with QA on stress/load testing and with Backend teams on provisioning APIs. Document design decisions, configurations, and troubleshooting runbooks. What Makes You Qualified? 5 to 8 years of experience building and operating VoIP systems or CPaaS platforms . Solid expertise with SIP signaling, RTP, and media relay techniques . Strong hands-on with FreeSWITCH, Kamailio/OpenSIPs, RTPEngine . Hands-on experience with Session Border Controller (SBC), Media Servers and WebRTC . Experience in managing telephony infrastructure for uptime, latency, and call quality optimization. Strong systems programming and debugging skills in C/C++ . Good scripting/debugging skills ( Bash, Python, or Lua for FreeSWITCH modules ). Proficiency with diagnostic tools ( Wireshark, tcpdump etc ). Experience working with geographically distributed infrastructure or HA deployments.
Posted 3 weeks ago
2.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Duties and Responsibilities Provide L3/L4 support to the operations, for investigation, troubleshooting and resolving network communications and operations problems impacting customer, backbone access, or performance on a global basis Handle critical production impacting issues. Collaborate with other teams to provide quick solutions. Provide escalation support to lower tier teams. Regularly lead self and others and/or established as Product SME and/or established as specialist. Network security infrastructure solutions including firewalls. Ability to manage multiple projects and ability to plan Network roadmap. Analyzes current and future information technology industry trends to determine the potential impact on business or network systems architecture. Network design and network/component standards, network roadmaps, audit compliance, and deployment of new technologies to fit business needs. Understands how the big picture aligns with the overall Ensono strategy. Maintain in-depth knowledge of company’s existing IT architecture/infrastructure, and technology standards. Develop, document, make recommendations for technical solutions. Develop strong working relationships with all Data Center staff to be able to assist and receive assistance in meeting critical and often urgent deadlines Design, engineering, and implementation of complex network solutions in a variety of disciplines, security postures, access control, and infrastructure including associated documentation. Perform a consultative role to both internal and external customers and at all levels of the organization. Network design (high level and low level), architecture, and implementation oversight including associated documentation. Drive and implement network solutions-based architectures to increase efficiencies. Proactively contribute to documentation, automation and processes improvement. Provide strategic technical direction on highly complex network projects or activities involving the selection and recommendation of design approach and systems technology. Performs client and market research to define and qualify strategy and direction. Research and develop innovative solutions around existing network solutions and future technologies. Creates product road maps and writes user stories and requirements. All About You Network engineering, design, and architecture expertise with exposure to two or more of the following areas: LAN/WAN, firewalls, wireless, security, VOIP, QoS, and encryption technologies while adhering to standard design methodologies and best practices Mastery of TCP/IP protocol communications, addressing & subnetting. Firewall experience: Checkpoint, Palo Alto, Cisco ASA Extensive knowledge of Cisco’s product portfolio; routers, switches, wireless, ACS and ISE Extensive knowledge of Network diagnostics, protocols, and disciplines, EIGRP, BGP, eBGP, SNMP, VPN, SSH, and MPLS technologies. Strong verbal and written communications skills, and excellent customer support capabilities Self-motivated demonstrating strong organizational and listening skills; and very detail oriented with the ability to carry out assigned tasks with minimal supervision Ability to consistently act in a professional manner and communicate with all levels of the organization, both internally and externally Methodical problem resolving skills and mastery of developing high level and detailed network designs; solid web applications and technologies a plus; Cisco certifications such as CCNP or CCDP, CCIE, or CCDE desired. Design, engineer and implementation of Software Defined Networking. Demonstrated ability to continuously adapt to new technologies and trends and learn new skills quickly Excellent English speaking and writing Bachelor’s degree in Computer Science, Math, Engineering or equivalent combination of education and experience Minimum 2 years of experience in a similar role and overall 12+ years of work experience within Network space. Preferred Advanced, Knowledge of routing and switching protocols, Cisco Nexus switches and firewalls. Experience with SDN technologies such as Cisco ACI, VMWare NSX Experience with SD-WAN (preferably Viptela/Palo Alto) Experience and working knowledge of scripting/automation tools such as python, Ansible etc. will be a huge plus and will make you standout. Experience with load balancing technologies such as F5, NetScaler, A10’s SUPERVISORY RESPONSIBILITIES This position does not have direct reports but mentor less experienced associates in the role. The candidate should be able to lead technical projects and manage resources. RECRUITING INFORMATION Specific hiring needs may vary by location, industry, client, internal department and other business related factors. The qualifications section lists examples that may be used as guidance when populating required and preferred skills sections of recruiting requisitions / job postings. Skills: (Must Have) Traditional networking: Cisco routing/Switching OSPF, BGP, ISIS, MPLS, HSRP, RSTP/MSTP Firewalls – Cisco ASA, Palo Alto and CheckPoint. Any one of these. NAT, ACLs, Multi Context, IPSec VPN, SSL VPN Must have one of the following: Hand on experience on Nexus switches VDC, VRF, VPC, Hardware knowledge VMWare NSX knowledge of NSX networking, ESGs, DLR, DFW, Basic knowledge of VMWare Vsphere. Cisco ACI Understanding of Spine/leaf architecture, Ansible push, VxLAN SD-WAN technology Show more Show less
Posted 3 weeks ago
0 years
0 Lacs
Telangana, India
On-site
Responsibilities JOB DESCRIPTION Install, configure, and manage LANs, WANs, wireless networks, routers, switches, firewalls (PaloAlto), SDWAN - Cloud Genix and other network hardware. Responsible for a large WAN environment, involving multiple networks and data centers, ensuring maximum availability and capacity while ensuring adequate security. Work effectively on cross-departmental projects Support network administration of a 24x7 infrastructure; participate in 24x7 on call rotation. Perform troubleshooting analysis of problems with network infrastructure, working with ISP or vendors Manage network user access and permissions. Manage network systems back up. Document network problems and resolution for future reference Maintain network diagrams and documentation Generate and maintain documentation as it relates to network configuration, network mapping, processes, and service records Monitor network performance, and implement performance tuning Apply knowledge of firewalls and intrusion detection systems Provide prompt communication and status reports on critical activities Ensure proper security practices are followed in accordance with established IT policies and procedures, PCI and SOX Compliance. Install, configure VOIP phones, thin clients/desktops for new users. Manage cabling and telecom infrastructure to ensure smooth operations of our customer delight center. Work closely with business and other IT teams to fulfill infrastructure requirements for new hires, office relocations. Requirements Bachelor’s Degree in Computer Science, Information Technology or similar Network administration/engineering experience required Experience troubleshooting and tuning WLAN networks Expertise in WAN/LAN, SDWAN and transport technologies (Ethernet, MPLS, TDM circuits) Proven ability to work with logical design models (Spanning tree, VTP, VLANs, physical cabling) Knowledge of network protocols (CoS, PoE, NTP, DNS, DHCP, SMTP,VPC), network management protocols (CDP, TFTP, SNMP) and security protocols (SSH, HTTPS/SSL, AAA, IPSec) Technical expertise in: Firewall, IPS, SSL, VPN, malware defense, web content filtering, Cisco and Palo Alto firewall Administration, Routing, Switching, WLAN,SDWAN. Networking: Switches, Routers, VPN, Servers, Firewalls, LAN, WAN, TCP/IP, DNS, UDP, Latency, VoIP, QoS, EIGRP, BGP, OSPF, NHRP, ATM, PPP, MPLS Experience with e-commerce technologies, such as SSL and load-balancing Working knowledge of IP communication and routing (OSPF, EIGRP, BGP) Working knowledge to maintain Cisco Nexus environment Experience working in a team-oriented, joint environment, preferably in a 24/7/365 Retail/ eCommerce organization Experience with SolarWinds or equivalent enterprise monitoring and analysis toolset Experience with disaster recovery – planning, implementation and maintenance Methodical, meticulous person who is prepared to help instill the processes, standards and best practices in a diverse fast-changing environment Experience with highly virtualized environment utilizing networked storage and cloud computing Industry certifications desired: PAN and Cisco Show more Show less
Posted 3 weeks ago
0 years
0 Lacs
Bhubaneswar, Odisha, India
On-site
Company Description Welcome to VoIPTech Solutions, a leader in the telecommunications industry since 2015. Our VoIP technology and digital solutions help businesses streamline their communication at affordable rates. We offer Voice and SMS services, cutting-edge DID and TFN solutions, Software Development, Digital Marketing, and lead generation services to meet the diverse needs of our clients. Role Description This is a full-time on-site role for a PHP Developer located in Bhubaneswar. As a PHP Developer at VoIPTech Solutions, you will be responsible for back-end web development, object-oriented programming (OOP), front-end development, software development, and programming on a day-to-day basis. Qualifications Back-End Web Development and Software Development skills Object-Oriented Programming (OOP) and Programming skills Front-End Development skills Strong problem-solving and analytical skills Experience with PHP frameworks like Laravel or Symfony Bachelor's degree in Computer Science or a related field Excellent collaboration and communication skills Show more Show less
Posted 3 weeks ago
7.0 years
0 Lacs
Greater Bengaluru Area
On-site
Job Summary Looking for a Senior Network Engineer || Bangalore to join a team of rockstar developers. The candidate should have a min of 7 years of experience. About Us CodeVyasa is a mid-sized product engineering company that works with top-tier product/solutions companies such as McKinsey, Walmart, RazorPay, Swiggy, and others. We are about 550+ people strong and we cater to Product & Data Engineering use-cases around Agentic AI, RPA, Full-stack and various other GenAI areas. Key Responsibilities Technical Leadership & Mentorship Mentor junior engineers and help build team capabilities by imparting hands-on training on networking technologies, test methodologies, and automation. Design onboarding programs and skill enhancement tracks for lab engineers. Lead comprehensive test programs covering switching, routing, VOIP, and wireless equipment. Ensure adherence to certification requirements from bodies such as TEC, NABL, NIST and other regulatory frameworks. Provide in-depth technical support for diagnosing and resolving issues encountered during testing and certification processes across various technologies and product types. Develop and maintain test strategies, methodologies, and detailed test cases aligned with evolving standards. Spearhead efforts in expanding the scope of Lab’s test capabilities by exploring emerging networking technologies and products. Collaborate with other domain leads to conduct new research and draft whitepapers or internal capability documents. Serve as a technical manager ensuring CNLABS meets the quality, compliance, and documentation requirements of NABL, TEC, and other relevant certification and accreditation bodies. Define and uphold best practices in line with ISO/IEC 17025 standards. Actively participate in national and international technical forums, standardization committees, and industry working groups. Contribute to shaping policies, guidelines, and frameworks related to network testing and certification. Required Qualifications Experience: 7+ years in the development or testing of networking products and solutions. Technical Skills: Strong fundamentals in switching, routing, VOIP protocols. Hands-on with TCP/IP protocol suite: IPv6, OSPFv2/v3, BGPv4/v6, MBGP, LDP, MPLS-TP, STP, SNMP, SIP, MGCP etc. Experience in virtualization technologies: VMware, KVM, Containers. Certifications: CCNP or equivalent is mandatory. Desirable: Familiarity with wireless testing, SDN/NFV, Cybersecurity, and ISO 17025 practices. Why Join CodeVyasa? Work on innovative, high-impact projects with a team of top-tier professionals. Continuous learning opportunities and professional growth. Flexible work environment with a supportive company culture. Competitive salary and comprehensive benefits package. Free healthcare coverage. Here's a glimpse of what life at CodeVyasa looks like Life at CodeVyasa. Show more Show less
Posted 3 weeks ago
0 years
0 Lacs
Mumbai Metropolitan Region
Remote
Position Description Tesla is currently seeking a Desktop Support Technician to join our team in India. This position within the IT Operations team will be on the front lines of Tesla’s IT support. Via Phone and Ticketing system. The primary task of this position will be to troubleshoot and resolve endpoint issues, install and support the systems, and assist with the day-to-day operations for Tesla’s global IT infrastructure to support the growth of Tesla’s initiatives. The ideal candidate will have a strong passion for technology and customer service in a fast-paced corporate environment and be able to learn quickly. Responsibilities Provide day-to-day delivery and technical support for end-users of desktop applications, telephones, handheld email devices, printers, computer hardware, mobile device, AV system and familiar with retail store support via Ticketing and Phone support and onsite support as required Support Windows and MAC Diagnose and troubleshoot computer and general network issues Provide timely resolution of end user problems as per SLA Provide support for field personnel remote communications and connectivity Basic administration of phone systems Perform other duties as required by company management and outside business associates Exercise independent judgment consistent with department guidelines / standards Organize and prioritize workflow and to meet established timeframes Maintain updated knowledge of policies, procedures, products and activities of assigned area Participate in on call activities and follow escalation process to provide 24/7 support on weekdays and weekend Requirements Ability to troubleshoot and resolve issues with PC’s, Powerful Workstations, Laptop hardware and software onsite and remote Knowledge of Windows and OS X environment and computer hardware and software at an intermediate or advanced level Experience in provisioning & support with Avaya VOIP hardware/software or an equivalent VOIP ecosystem Must have experience working with ticket-based systems for registering incidents and requests Knowledge of IP networks, DNS, DHCP and experience with troubleshooting all aspects of wired and wireless configurations Experience with MS SCCM/Jamf or equivalent computer imaging Experienced in remote customer support including wireless LAN access, VPN, DSL, and Cable services Experience in Backups, Active Directory, O365, and Windows server environment Configure & troubleshoot endpoint devices, operating system, POS, desktop / kiosk applications, telephony, and all IT hardware located at site General knowledge of AV system support including, operation, installation, and configuration of projectors, amplifiers, AV matrix routers, control systems and touch panels Excellent oral and written communication skills and able to communicate, read, and write effectively in English and other local language Excellent customer service skills, strong attention to details with excellent follow up General understanding of server computing, networking, phone setup- support, storage, virtualization, and business applications Show more Show less
Posted 3 weeks ago
0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Job Description This role involves the development and application of engineering practice and knowledge in designing, managing and improving the processes for Industrial operations, including procurement, supply chain and facilities engineering and maintenance of the facilities. Project and change management of industrial transformations are also included in this role. Job Description - Grade Specific Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers. Skills (competencies) Show more Show less
Posted 3 weeks ago
7.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Job Title: VOIP Engineer Location: Ahmedabad Shift: Rotational About the role: Advantmed; a leader in US Healthcare, is looking for empathetic individuals with great interpersonal skills who can build relationships with their employees. The right person will thrive in an "all hands-on deck" environment. · Design, deploy, and manage VoIP systems using platforms like FreePBX, Genesys Cloud, and RingCentral etc. · Maintain and troubleshoot SIP trunks, call routing, and number provisioning. · Implement and manage fax solutions. · Support and optimize call center operations including IVR, call queues, and call flows using Queue Matrix and related systems. · Collaborate with cross-functional teams to integrate voice systems with CRM, ticketing, and other enterprise applications. · Lead or participate in voice infrastructure-related DR/BCP planning, testing, and documentation. · Monitor system performance, ensure uptime, and proactively address issues related to voice traffic, QoS, and latency. · Manage telephony vendors and act as a liaison for technical escalations. · Document network topologies, system configurations, change logs, and SOPs . Role specific competencies Required: Bachelor’s degree in information technology, Computer Science, or related field (or equivalent experience). · 7+ Years of Experience in VoIP Infrastructure management. Proven experience with: FreePBX administration and troubleshooting Genesys Cloud deployment and support RingCentral CX configuration VoIP Innovations provisioning Twilio fax integration and troubleshooting Queue Matrix platform (or similar call center software) Strong knowledge of SIP protocols, call routing, and telephony concepts. Familiarity with network QoS, NAT traversal, firewall configuration related to VoIP. Experience with Disaster Recovery (DR) and Business Continuity Planning (BCP) in telecom infrastructure. Soft Skills: Strong problem-solving abilities and troubleshooting skills. Excellent communication and collaboration skills. Ability to work independently and as part of a team. Strong attention to detail and organization skills. What You’ll Need: · Excellent verbal communication and the ability to convey information clearly and effectively. · Excellent Task Management and Organizing skills. · Exceptional Analytical & Decision-Making skills. · Excellent delegator and mediator. · Great interpersonal skills. · Quick decision-making and problem-solving abilities. · Fantastic organizational and time management skills. · Strategic and creative mindset. Show more Show less
Posted 3 weeks ago
3.0 - 5.0 years
25 - 30 Lacs
Gurugram
Work from Office
Understanding of Voice domain, Experience in network protocols like SIP, VOIP, WebRTC , Network Interruption testing, java , selenium, automation testing, api testing You create the necessary automation library and framework as required and build automation test. You ensure the health of the platform by putting the necessary checks and balances where ever is appropriate. You are also responsible for driving meetings and new initiatives and innovation. You participate in all day-to-day QA tasks. Work with cross-functional teams to ship high-quality releases Encourage and drive initiatives which promote innovation and technical excellence Constantly look for improvements in software development and testing processes What Makes You Qualified: B.E/B.Tech in CS/IT or any equivalent Strong problem solving and troubleshooting skills. ISTQB certification is a big plus Strong experience in Java and Selenium Testing of any SaaS products and clear understanding of architecture and design across all systems. Experience in any of Databases such as MySQL, MongoDB is a plus Knowledge of data structures and algorithms and good object-oriented design and coding skills. Understanding with Test Cycle Management tools like JIRA or relevant Test strategy formulation will include decomposing the business and technical requirements into test case scenarios, defining test data requirements, managing test case creation, devising contingencies plans and other preparation activities. Testing experience of Micro-services hosted platform Exposure to various development & testing tools such as Git/Jenkins/Bitbucket AWS, Azure & Google Cloud Concepts Basic Unix commands. Ability to work independently in a fast-paced environment with frequent production releases. Understanding of performance and efficiency with a strong customer focus. Work cross-functionally to collaborate with designers and developers Be empathetic towards customers and appreciate the users experience .
Posted 3 weeks ago
3.0 - 5.0 years
25 - 30 Lacs
Gurugram
Work from Office
Understanding of Voice domain, Experience in network protocols like SIP, VOIP, WebRTC , Network Interruption testing, java , selenium, automation testing, api testing You create the necessary automation library and framework as required and build automation test. You ensure the health of the platform by putting the necessary checks and balances where ever is appropriate. You are also responsible for driving meetings and new initiatives and innovation. You participate in all day-to-day QA tasks. Work with cross-functional teams to ship high-quality releases Encourage and drive initiatives which promote innovation and technical excellence Constantly look for improvements in software development and testing processes What Makes You Qualified: B.E/B.Tech in CS/IT or any equivalent Strong problem solving and troubleshooting skills. ISTQB certification is a big plus Strong experience in Java and Selenium Testing of any SaaS products and clear understanding of architecture and design across all systems. Experience in any of Databases such as MySQL, MongoDB is a plus Knowledge of data structures and algorithms and good object-oriented design and coding skills. Understanding with Test Cycle Management tools like JIRA or relevant Test strategy formulation will include decomposing the business and technical requirements into test case scenarios, defining test data requirements, managing test case creation, devising contingencies plans and other preparation activities. Testing experience of Micro-services hosted platform Exposure to various development & testing tools such as Git/Jenkins/Bitbucket AWS, Azure & Google Cloud Concepts Basic Unix commands. Ability to work independently in a fast-paced environment with frequent production releases. Understanding of performance and efficiency with a strong customer focus. Work cross-functionally to collaborate with designers and developers Be empathetic towards customers and appreciate the users experience
Posted 3 weeks ago
0.0 - 1.0 years
0 Lacs
Begumpet, Hyderabad, Telangana
On-site
Job Title: Technical Support Team Lead / Technical Manager (VOIP Services) Location: Hyderabad (Begumpet), India Shift: US Night Shift ( 6:30PM to 3:30AM IST ) | Workweek: Mon–Fri (Weekends Off) Overview: We’re hiring a Technical Support Team Lead / Manager with strong VOIP expertise, excellent troubleshooting skills, and proven experience in Team handling and US clients handling . You'll lead a support team, resolve complex issues, and ensure high-quality service for our US-based clients. Key Responsibilities: Lead, mentor, and manage a VOIP technical support team. Handle escalations and ensure timely resolution of VOIP issues. Ensure SLAs are consistently met and exceeded. Troubleshoot and perform root cause analysis for recurring issues. Collaborate with engineering/product teams to improve services. Maintain SOPs, knowledge bases, and support documentation. Manage customer escalations, especially from US clients. Track team performance and generate reports. Oversee team training, hiring, and performance reviews. Requirements: Experience: 5–7 years in technical support (with 2–3 years in a VOIP leadership role). Proven experience in Team management and handling US clients . Strong hands-on Troubleshooting skills across VOIP and networking. Technical: VOIP : SIP, RTP, PSTN, PBX, IP Telephony Platforms: Asterisk, FreePBX , Cisco, Avaya Networking: IP, DNS, DHCP, VPNs, firewalls Linux/Unix systems, server/network management Ticketing/CRM: Zendesk, Freshdesk, JIRA Soft Skills: Excellent verbal/written communication Leadership and crisis management Analytical thinking and customer-centric approach Education: Bachelor’s in IT, Telecom, or related field (Master’s or certifications preferred) Preferred Qualifications: US shift experience Cloud VOIP (AWS, Azure) VOIP billing systems Certifications: CCNA, Network+, ITIL Apply: akhil@vitelglobal.com | 9573584606 Job Type: Full-time Pay: ₹400,000.00 - ₹1,000,000.00 per year Benefits: Health insurance Leave encashment Life insurance Provident Fund Shift: Fixed shift Night shift Work Days: Monday to Friday Ability to commute/relocate: Begumpet, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required) Experience: Technical lead: 4 years (Required) VoIP troubleshooting: 4 years (Required) FreePBX: 2 years (Required) Autoprovisioning: 2 years (Required) US Clients calls Handling: 1 year (Required) Shift availability: Night Shift (Required) Work Location: In person
Posted 3 weeks ago
8.0 - 13.0 years
5 - 9 Lacs
Navi Mumbai
Work from Office
The future is our choice At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our peoples skills and backgrounds to make the right choices with our clients, for our company and for our own futures. Job Description 1. 8+ years of experience in Java and AngularJS development in telecom systems on OSS and BSS applications. 2. Strong expertise in CSTA, SIP, RTP, SRTP, and WebRTC for VoIP call handling. 3. Strong experience in multithreading, performance tuning, and real-time systems. 4. Knowledge of cloud-based VoIP solutions (AWS, Kubernetes, Docker, OpenStack) is a plus. 5. Experience with SDN for network traffic engineering is a bonus. 6. Integrate location-based routing (LoST, PIDF-LO, HELD) 7. Implement XMPP-based messaging for real-time emergency communications. 8. Secure telecom protocols using TLS, IPsec, HTTPS. 9. Collaborate with GIS teams to support geospatial call routing. 10. Maintain and optimize low-latency, high-availability telecom systems 11. Familiarity with SS7, ISUP, and PSTN to IP transition. 12. Certifications in VoIP, SIP, or Cloud Telecom (Cisco, Avaya, AWS, etc.). 13. Familiarity with services regulations (FCC, NENA, EENA).
Posted 3 weeks ago
5.0 - 10.0 years
27 - 30 Lacs
Bengaluru
Hybrid
Hello !!! Greeting of the Day !!! We are looking for a skilled and motivated VOIP Test Engineer to join our team. The ideal candidate will be responsible for developing scalable applications. Location : Bangalore Experience : 4-8Years Role : VOIP Test Engineer JD: VOIP software application (like Skype, whatsapp, Viber, Google,Zoom)etc., LMR integration (Relevant experience) functional, regression, load Security testing Network debugging Azure DevOps Interview Process: Tech 1 round : Virtual Tech 2 round : Face to Face Please apply only if interested to come for Face to Face interview. Interested candidates share the update CV to "sneha.p@acldigital.com" Regards, Sneha
Posted 3 weeks ago
0.0 - 5.0 years
2 - 4 Lacs
Vadodara
Work from Office
Role & responsibilities Handle calls and chats with inquiries related to products and services offered. Respond to multiple inbound calls or chats; gather and verify required information as appropriate. Perform basic troubleshooting steps according to the situation and coordinate with other departments when needed. Gather all required information while working on customers reason to contact and create cases based on every interaction and follow-up with customers or other departments until issue is completely resolved and case is closed. Basic knowledge about different troubleshooting ideas about Computer. Obtain all required information and relay the same to other departments as per the protocol. Be open and responsive to consistent coaching, take an active role in performance planning and goal setting. Be flexible in an environment by championing and embracing change. Preferred candidate profile Be Flexible in working hours which is a must. Have basic computer knowledge and ability to troubleshoot different situations. Comfort with and knowledge of how to use Microsoft Office, email etc. Excellent oral and written communication skills; An unerring attention to detail; The ability to multi-task answering numerous chats/calls and navigating smoothly between both mediums. A professional demeanor with the ability to take ownership of every chat, call or email and find a solution for every customer. The ability to think on your feet in a fast-paced environment where messages over chat, call and email come fast and furious; Experience working as part of a collaborative team we work together to make sure customers are able to use our products and services without any trouble and excellent experience is provided during every interaction. Any stream 12th Standard pass out / any stream Graduate / Blog Graduate with 18 year’s age along with Excellent Oral & Written Communication skills can apply.
Posted 3 weeks ago
3.0 - 8.0 years
0 Lacs
Bangalore Urban, Karnataka, India
On-site
Job Title: Technical Support Engineer( Unified Communication) Location: Bangalore Experience: 3-8 Years Job Description We are seeking a Technical Support Engineer (Tier 2/3) with experience in Unified Communications (UC), SIP, VoIP, and Contact Center solutions. The ideal candidate will be responsible for handling escalated technical issues, troubleshooting complex problems, and providing expert-level support to enterprise customers and partners. Key Responsibilities Escalation Handling: Provide Tier 2/3 support for UC and Contact Center solutions, assisting Tier 2 engineers with advanced troubleshooting. Technical Troubleshooting: Diagnose and resolve complex issues related to SIP, RTP, VoIP, UC applications, and call routing. Packet Analysis & Debugging: Utilize tools like Wireshark, SIP tracing, and logs analysis to identify and resolve technical problems. Lab Replication: Reproduce customer issues in a test environment to validate solutions and escalate to R&D if necessary. Customer Interaction: Engage partners on escalated cases, providing clear technical resolutions. Documentation & Knowledge Sharing: Contribute to internal knowledge bases, write technical articles, and mentor junior engineers. Collaboration: Work closely with cross-functional teams, including development, product management, and global support teams, to drive issue resolution. Process Adherence – Maintaining KPI’s and desired SLA’s Shift – Open for 24x7 shift work . Required Skills 5–7 years of experience in technical support or engineering roles within the Unified Communications or Contact Center domain. Strong understanding of SIP, RTP, VoIP, SBCs, and telephony protocols. Hands-on experience with Unified Communications platforms (Cisco, Avaya, Microsoft Teams, Zoom, or equivalent). Familiarity with VoIP troubleshooting tools (Wireshark, SIP logs, syslogs, etc.). Good knowledge of Linux, Windows Server environments, networking (TCP/IP, DNS, firewalls), and cloud-based UC deployments. Exposure to Contact Center solutions (Genesys, Avaya, Cisco UCCE, NICE, etc.) is a plus. Preferred Qualifications Certifications like CCNA/CCNP/CCVP Collaboration, ACIS/ACSS (Avaya), MCSE (Microsoft Teams), or equivalent are a plus. Experience working with PBX systems, SIP trunks, and voice gateways. Knowledge of APIs, integrations, or automation in UC environments is beneficial. Show more Show less
Posted 3 weeks ago
1.0 - 5.0 years
6 - 9 Lacs
Chandigarh
Work from Office
About ALLEN Allen is known for fostering academic brilliance with its unwavering commitment to rigorous standards, innovative teaching methodologies, and a nurturing learning environment Building on ALLEN Careers three decades of success, Allen Digital is where innovation meets tradition. We've embarked on a journey of expansion through our partnership with Bodhi Tree Systems renowned for its tech-first brands, and backed by Marigold Park Investors, led by industry pioneers James Murdoch and Uday Shankar. We aim to revolutionize education by consistently pushing boundaries, embracing cutting-edge technologies and cultivating a culture of intellectual curiosity that breaks the limitations of a one- size-fits-all approach Dedicated to empowering minds through personalized 1:1 learning, catering to individual needs and unlocking maximum potential of every student with the help of cutting edge AI integration, we're reshaping education to make quality education accessible to all. Join us on this journey to transform education at a time when tradition and technology collide to empower the coming generation. Description - About The Role ‚ Become a product expert and be able to present company products to new and old users. ‚ Connecting and counselling of Potential customers. ‚ Maintaining connections with prospects through outbound calls , mailers etc. ‚ Collaborate with teammates and work towards closing sales. ‚ Maintain Database and records of the prospects in CRM ‚ Achieve the assigned Sales targets on a monthly basis. ‚ Prepare and review his/her daily funnel for better productivity Minimum Requirements ‚ Proven experience in Sales and Business Development or relevant roles ‚ Outstanding communication and interpersonal skills He/she must have hands-on experience with CRM handling and CTI Excel knowledge would be an added advantage. ‚ Thorough understanding of Sales and negotiating techniques. ‚ Self-motivated with a result driven approach Candidate should be a fast learner and passionate about sales. ‚ Must have a flexible schedule. ‚ Candidate should have a minimum of graduation degree from any recognized universities. Experience:0-4 years (preferred inside sales experience in Edtech) Language Preference:English, Hindi( Knowledge of any additional language would be an advantage). Show more Show less
Posted 3 weeks ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
India has seen a significant growth in the demand for Voice over Internet Protocol (VOIP) professionals in recent years. With the rise of remote work and digital communication, companies are increasingly looking for skilled individuals to manage their VOIP systems efficiently. If you are a job seeker interested in pursuing a career in VOIP, this article will provide you with valuable insights into the job market in India.
The salary range for VOIP professionals in India varies based on experience and expertise. Entry-level positions such as VOIP Technician can expect to earn between INR 3-5 lakhs per annum, while experienced VOIP Engineers and Architects can earn upwards of INR 10-15 lakhs per annum.
A typical career path in the VOIP industry may include roles such as VOIP Engineer, VOIP Administrator, VOIP Architect, and VOIP Manager. As professionals gain experience and expertise, they can progress to roles such as Senior VOIP Engineer, VOIP Team Lead, and VOIP Solutions Architect.
In addition to proficiency in VOIP technologies, employers often look for candidates with skills such as network security, network troubleshooting, SIP trunking, IP telephony, and cloud communications.
As you navigate the competitive job market for VOIP roles in India, remember to showcase your technical skills, problem-solving abilities, and experience in managing VOIP systems effectively. By preparing thoroughly for interviews and demonstrating your expertise, you can position yourself as a valuable candidate for exciting opportunities in the VOIP industry. Good luck with your job search!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.