Company Description Vialto Partners is a global organization focused on transforming the mobility ecosystem for multinational organizations and their employees. With over 7,000 professionals, Vialto Partners offers tax solutions, immigration services, compensation and rewards management, and dynamic work strategies worldwide. The organization is driving the mobility ecosystem forward to create a more connected and efficient global workforce management system. Role Description This is a full-time on-site role for a Lead of Network & VOIP Solutions located in the Greater Hyderabad Area. The Lead of Network and VoIP operations role will provide technical expertise and senior leadership to manage all aspects of network operations for the Vialto Partner's global infrastructure, including wide-area networks, cloud datacenter networks, and campus/corporate networks. This is a critical role with overall technical operations responsibility and accountability to deliver best-in-class network availability, security and performance to all of Vialto Partners's internal and external customers. The successful candidate will provide vision, direction, and leadership for the global Network Engineering, NOC, and VoIP teams for Vialto Partner's. This position is a key leader for the infrastructure team and will be collaborating with other teams internationally across the organization. Job Scope The successful candidate will provide – ● Senior technical leadership and expertise across LAN, WLAN, SD-WAN, Cloud infrastructure, Unified Communications, and VPN operating environments supporting cloud data centers and approximately 140 global offices as well as a mobile workforce ● Manage service providers across different countries to support a global network infrastructure ● The successful candidate will have responsibility and accountability across several key areas, including: Operations planning, strategy & continuous improvement efforts Network tools selection, operations, and administration Establish best-practice methodologies based on metrics-based KPIs for incident/change/problem management in a global, 24x7, high-availability, critical production environment Support application performance over a global network utilizing the public internet as the primary backbone. Drive the development of innovative network operations processes and tools from concept to delivery Provide project leadership for network technology deployments for LAN, SD-WAN, and wireless networks to manage demands from projects and technology upgrades including recommendations for vendor tools/solutions and global alignment of networks. Oversee network operations projects, including budgeting, planning, implementation, maintenance, administration, staffing and logistics for an international organization. Strong understanding of budgets and financials, and measuring business value with ability to manage projects to budgets Manage oversight of complex network operations processes based on a combination of vendors, custom solutions, and internal resources. Support adoption of new technologies and tools, and recommend capability improvements to network and security operations. Analyze networks from a cost, capacity, and forecast perspective, and evaluate new network operations technologies and applications. Develop strategic roadmaps to ensure network operations goals are met. Work closely with other departments to proactively ensure network operations capabilities are capable of handling emerging and future business requirements. Ensure service-level targets are met, and address all service-level complaints. Ensure network operations are conducted according to corporate standards, and in compliance with external standards as defined in company objectives Network operations incident management, change management and problem management, as well as network security function Provide subject matter expertise in interactions with partners and customers, program manage collaboration projects externally and internally. Responsible for efficient management of technology portfolio including hardware, SD-WAN circuits and contracts, contract services Required Experience Twelve (12) years of advanced level experience working with networking hardware and software including network design and implementation. Eight (8) years supervision and management experience of a technical network management team of at least 15 technicians. Demonstrated knowledge of network service delivery to include availability, reliability, security, administration and management, capacity planning, life-cycle management, roadmap, inventories, etc. Experience in managing technical projects through a project management process and relevant tools to ensure on-time, on-scope, and on-budget delivery of project deliverables. Demonstrated knowledge and experience in managing a complex budget through the planning, budgeting, and operations for multiple budgets within the unit. Additional Qualifications Considered ● CCNP, CCIE, or related industry certifications. ● Expert level knowledge in routers, switches, firewalls, and VPNs. ● Experience in supporting Zscaler Private Access and Zscaler Digital Experience ● Experience in supporting cloud-based network infrastructure including Azure. ● Experience in supporting or delivering technology services for a global organization. Show more Show less

Job Summary: We are seeking an experienced NOC Manager with strong expertise in VoIP, Asterisk, Linux, and networking to oversee and optimize our telephony and network operations. The ideal candidate will have hands-on experience with Kamailio/OpenSIPS, SIP, TCP/IP, and scripting (Bash, Python, PHP, Perl). Knowledge of AI/ML and open-source technologies will be an added advantage. Key Responsibilities: Technical Operations & Maintenance: Operate, maintain, and expand SIP proxies (Kamailio/OpenSIPS). Manage Asterisk-based systems (AGI, AMI, ARI, IPPBX, EPBAX, custom PBX). Troubleshoot VoIP gateways, SBCs, and telephony routing issues. Ensure high availability, security, and performance of Linux servers (Ubuntu, CentOS, Debian). Handle Level 3 escalations for critical telephony and network issues. Monitoring & Optimization: Design and maintain monitoring and alerting systems for VoIP services. Analyze telephony traffic patterns to detect anomalies and optimize performance. Resolve NAT, PAT, and firewall-related VoIP issues. Automation & Development: Develop scripts in Bash, Python, Perl, PHP for automation. Work with MySQL/MongoDB databases for call routing and billing systems. Implement new telephony functionalities and integrations. Team & Process Management: Lead and mentor NOC engineers in troubleshooting and best practices. Coordinate with cross-functional teams for seamless operations. Maintain documentation and SOPs for network and VoIP services. Required Skills & Qualifications: 3-5 years of hands-on experience in Asterisk, VoIP, and Networking. Strong knowledge of Linux (Ubuntu, CentOS, Debian), Bash, TCP/IP, SIP. Experience with Kamailio/OpenSIPS, VoIP gateways, and SBCs. Proficiency in scripting (Python, Bash, Perl, PHP). Understanding of NAT, PAT, firewalls, and VoIP security. Experience with MySQL/MongoDB and call billing systems. Excellent communication, problem-solving, and teamwork skills. Show more Show less

Our client is looking for an experienced Project Manager with a strong background in Agile and Waterfall project management methodologies, preferably within the telecommunications domain to help them with the following:- Key Responsibilities:- 1. End-to-End Project Management: Lead and manage multiple projects from initiation to closure, using Agile, Waterfall, or hybrid approaches as appropriate. 2. Stakeholder Engagement: Serve as the primary point of contact for international clients, ensuring clear communication, managing expectations, and delivering on commitments. 3. CXO Presentations: Prepare and deliver high-impact presentations and status updates to CXO-level stakeholders internally and externally. 4. Team Coordination: Coordinate cross-functional teams, including business analysts, developers, testers, and vendors, to ensure project deliverables are met on time and within scope. 5. Risk Management: Proactively identify, analyse, and mitigate project risks and issues. Skills Required 1. Strong experience in Agile (Scrum, SAFe, Kanban) and Waterfall methodologies. 2. Hands-on experience managing projects in the telecommunications domain (e.g., OSS/BSS, network rollout, 5G, VoIP, fibre deployment, etc.). 3. Proven ability to work with global clients and multicultural teams. 4. Outstanding verbal and written communication skills with the ability to convey complex ideas clearly and effectively. Show more Show less

Job Title: VOICE / VOIP / NOC Engineer Location: Pune (Work from Office) Number of Openings: 15 Experience Required: 2 to 6 years Notice Period: Immediate Joiners Only Salary Budget: Up to ₹8 LPA Work Mode: 24/7 Shift Environment Job Description We are looking for dynamic and experienced VOICE / VOIP / NOC Engineers to join our team in Pune . The ideal candidates should have a solid background in network operations and voice technologies, excellent communication skills, and must be open to working in a 24/7 shift environment. Key Responsibilities Monitor and maintain VOIP/Voice network infrastructure and services. Troubleshoot network and VOIP-related issues and provide quick resolutions. Configure and manage network devices like routers, switches, firewalls, and voice gateways. Work closely with telecom vendors and service providers. Provide L1/L2 support and escalate complex issues to senior engineers or vendors. Maintain detailed documentation of incidents and resolutions. Ensure high availability and reliability of voice communication systems. Participate in shift rotations including night shifts and weekends. Key Requirements Experience: 2 to 6 years in VOICE/VOIP/NOC roles. Strong knowledge of VOIP technologies, SIP, RTP, and network protocols. Hands-on experience with NOC operations, incident management, and root cause analysis. Excellent verbal and written communication skills are mandatory. Must be willing to work in a 24/7 environment including night shifts and holidays. Immediate joiners preferred. Skills: noc operations,communication skills,operations,us exposure,root cause analysis,voip engineer,network protocols,communication,communication systems,incident management,voip,noc engineer,voice,rtp,sip Show more Show less

Company Description Unified Voice Communication is a globally recognized VoIP service and solutions provider operating in India since the year 2003. With over 1000 corporate clients across the country, we are dedicated to bringing the latest technology in VOIP to offer innovative services and solutions in the telecom domain. Our infrastructure includes world-class facilities in Chennai, Bengaluru, and Pune, India. Role Description This is a full-time on-site role as an Influencer Marketing Coordinator located in Pune. The Influencer Marketing Coordinator will be responsible for managing relationships with influencers, developing and executing influencer marketing campaigns, monitoring and analyzing campaign performance, and identifying new opportunities for influencer partnerships. Qualifications Experience in influencer marketing and social media campaigns Strong communication and interpersonal skills Ability to analyze data and campaign performance Creativity and strategic thinking Experience in the telecom or technology industry is a plus Bachelor's degree in Marketing, Communication, or related field Show more Show less

Rle: VOICE / VOIP / NOC ENGINEER Years of experience - 2 to 6 years Location - Bopodi , Pune (Work from office) Notice Period – Need to join within 15 days only Excellent Communication skill is mandatory Budget – up to 8 LPA Job Description: - Providing end-to-end support to one of the leading client from US. Right from creation of tickets to the resolution. - Voice Operations/Services provided to the Commercial customers are Hosted PBX, Local Phone Services, SIP Trunking and PRI, Toll Free Services, Long Distance, Audio Conferencing etc. - Cisco Unified Communications Manager (CUCM) CCNA Voice, CCNP Voice, Cisco Call Manager Express CME, Avaya Aura Contact Center Administration, Technical Assistant Centre TAC Engineer - Good knowledge of Telecom Voice protocols - SIP / SS7 etc. - Ability to understand the SIP/SS7 protocol traces/ladder diagrams from Empirix or knowledge of any other tool will be an added advantage. - Proactive Alarm Monitoring of all the network entities – Routers, Switches, NGN network – Soft Switch / Media Gateways, SBCs, Tx Equipment’s, Cisco ONS, E1/T1 etc. - Maintenance & Operations of Dialogic NGN, Sansay & Acme/Oracle SBCs, Cisco ONS etc. - Work with vendors / carriers on T1 / T3 TDM circuits. Head-to-Head testing on transport layer. - Do regular follow-up with Vendor and provide the updates to customer in timely manner on tickets as necessary; ticketing system needs to be provided by you. - Works as an escalation team to support other teams for any call issues by investigating using SIP/SS7 traces, CDRs and raw switch traces. - Fraud analysis and investigation. - Troubleshooting skills of various carrier / Vendor issues viz. ASR, ACD, PDD, Dead Air, DTMF, RTDTMF, Fax issues, codec mismatch, One Way Audio, Voice Quality, equipment (pbx/hosted pbx), DID, Toll free issues etc. by understanding the network architecture & act accordingly. - Attending Toll Free, Calling card issues. - Understanding all VoIP phone features from the platform perspective and troubleshooting answering rules, on hold, music on hold features etc. - Resolving tickets by making test calls through the switch to replicate, follow up with the carriers, make route changes etc. - Works as an escalation team to support other teams and maintaining agreed SLA . - Basic Understanding of Sansay SBC, Dialogic NGN will be an added advantage too. Other Criteria : - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Team Player - Able to clearly communicate network issues and the status of efforts to resolve problems Show more Show less

Requisition ID: 279568 Relocation Authorized: National - Family Telework Type: Full-Time Office/Project Work Location: Various Bechtel Project Locations Extraordinary Teams Building Inspiring Projects Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place. Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers’ objectives to create a lasting positive impact. We serve the Energy; Infrastructure; Mining & Metals; Nuclear, Security & Environmental and Manufacturing & Technology markets. Our services span from initial planning and investment, engineering through construction, start-up, commissioning and operations. Core to Bechtel are our values – ethics, safety, quality, people, culture, relationships, innovation and sustainability, and our covenants – integrity, respect, collaboration, trust, and delivery. They are what we believe, what customers can expect, and how we deliver. Bechtel India is a global operation that supports execution of projects and services around the world. Working seamlessly with business line home offices, project sites, customer organizations and suppliers, our teams have delivered more than 125 projects since our inception in 1994. Our offices in Gurgaon, Vadodara and Chennai will grow significantly and sustainably with exciting career opportunities for both professionals and young graduates who are passionate about creating a cleaner, greener, and safer world; building transformational infrastructure; making decarbonization a reality; and protecting people and the environment. Job Summary Bechtel India Office is currently seeking Control Systems & Telecom Engineers for Manufacturing and Technology (M&T) and Infrastructure Projects especially related to Data Centers and Technological Buildings. The ideal candidate, in addition to meeting all the Essential Job Duties and Job Knowledge need to be a self-starter and possess strong oral and written communication skills. Job Dimensions Supervision Received Receives technical and administrative supervision from Engineering Group Supervisor Supervision Exercised Provide technical direction to the team including Engineers of Data Centers and Smart Cities; Control Systems and Telecom Engineers Contacts Maintains contact with the immediate work group or discipline and interfaces with other disciplines as specifically directed. Major Responsibilities Study of Process Flow Diagrams, P&ID’s and develop Interlock and Protection Logic Diagrams. Preparation / Review of Engineering drawings & documents like I/O Scheduling, Wiring Drawing, Cable Schedule, Loop Drawings, Instruments Location & Installation Drawing, Cable Route & Tray Route Layout, JB Termination Drawing, Control & network patch panels drawings. Design of Structured cabling infrastructure for Data Centers, Smart Cities and other Infrastructures. Design of Mechanical, Electrical and Plumbing (MEP), Uninterruptible Power Supplies (UPSs), Precision Air Conditioning (PAC) including preparation of Material Take-Offs (MTOs). Design and Engineering of Building Management System (BMS) which includes controlling and monitoring of Building’s mechanical and electrical equipment such as HVAC, lighting, power systems, fire systems, access control and security systems. Design and Engineering of Fire Detection, Fire & Gas Safety Systems and Early Warning & Smoke Detection System for Buildings. Design and Engineering of CCTV, Surveillance System, PAGA, Access Control Systems and Intrusion Detection Systems. Review of 3D Model in S3D and Autodesk Revit using SPR or Navisworks and be a stakeholder in 30%, 50% and 90% Model Reviews with Client, Vendor and Subcontractors in BIM environment. Design and Engineering of Leak Detection System and interface with Building Management System. Preparation of Subcontract Requisitions and Bid Evaluation and Vendor Print Review. Telecommunication system design including design of campus backbone cabling, trays and conduits connecting various buildings. Designing Wireless LAN with wireless access points and wireless control points. Develop System Architecture of Telecom Networks including selection of network switch, routers, firewall and VOIP based equipment’s and phone. Review of Hazardous Production Material Monitoring System Basic Qualifications Education and Experience Requirements: A recognized bachelor’s degree in Engineering in Electrical & Electronics, Electronics & Telecommunications or Instrumentation & Control Systems from an accredited college or university. 12 – 16 years of industry experience for Level 1 and 16+ years for Level 2. Preferred Qualifications Engineering and Design experience in EPC and/or FEED Projects. Experience in Design and Engineering of Manufacturing and Technology (M&T) like Data Centers and Infrastructure Projects like Smart City, Rail Systems, Airports or Technological Buildings. Required Knowledge And Skills Wide exposure in the design of the Data Centers and Smart Cities Proficient in Building Management System and review of BMS System architecture to integrate third party systems via existing vendor protocols including, as a minimum, Lon Talk, BACnet and MODBUS TCP/IP. Thorough knowledge in handling of HVAC Systems such as CHILLERS, FAHU, AHU, FCU, DX Type Package Units, Split AC Units, Heat Exchangers, Pumps, Motors, Dosing Systems, Compressors, Lifts/Elevators, Exhaust Fans for Buildings in Large Infrastructure Projects. Designing of multi service network including networking, server systems, structured cabling, telephone systems, access control and CCTV System, PAS systems. Development of graphics with SCADA Software for various process applications development, alarms, real time & historical trends. Design experience of Surveillance System including CCTV System, Intrusion Detection System, Access Control System, and integration with Plant SCADA network system. Experience in Interface and Signal Exchange between various electrical drives Motors, VFD, Soft Starters with MCC and Switchgear Network. Working knowledge of 3D Model Review in S3D and Auto Desk Revit using SPR and Navisworks. Total Rewards/Benefits For decades, Bechtel has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total Rewards Diverse Teams Build The Extraordinary As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent. We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably. Click here to learn more about the people who power our legacy. Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law. Applicants with a disability, who require a reasonable accommodation for any part of the application or hiring process, may e-mail their request to acesstmt@bechtel.com Show more Show less

Requisition ID: 279569 Relocation Authorized: National - Family Telework Type: Full-Time Office/Project Work Location: Various Bechtel Project Locations Extraordinary Teams Building Inspiring Projects Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place. Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers’ objectives to create a lasting positive impact. We serve the Energy; Infrastructure; Mining & Metals; Nuclear, Security & Environmental and Manufacturing & Technology markets. Our services span from initial planning and investment, engineering through construction, start-up, commissioning and operations. Core to Bechtel are our values – ethics, safety, quality, people, culture, relationships, innovation and sustainability, and our covenants – integrity, respect, collaboration, trust, and delivery. They are what we believe, what customers can expect, and how we deliver. Bechtel India is a global operation that supports execution of projects and services around the world. Working seamlessly with business line home offices, project sites, customer organizations and suppliers, our teams have delivered more than 125 projects since our inception in 1994. Our offices in Gurgaon, Vadodara and Chennai will grow significantly and sustainably with exciting career opportunities for both professionals and young graduates who are passionate about creating a cleaner, greener, and safer world; building transformational infrastructure; making decarbonization a reality; and protecting people and the environment. Job Summary Bechtel India Office is currently seeking Control Systems & Telecom Engineers for Large Infrastructure Projects especially related to Technological Buildings. The ideal candidate, in addition to meeting all the Essential Job Duties and Job Knowledge need to be a self-starter and possess strong oral and written communication skills. Job Dimensions Supervision Received Receives technical and administrative supervision from Engineering Group Supervisor Supervision Exercised Provide technical direction to the team of Control Systems and Telecom Engineers and Designers Contacts. Maintains contact with the immediate work group or discipline and interfaces with other disciplines as specifically directed. Major Responsibilities Study of Process Flow Diagrams, P&ID’s and develop Interlock and Protection Logic Diagrams. Preparation / Review of Engineering drawings & documents like I/O Scheduling, Wiring Drawing, Cable Schedule, Loop Drawings, Instruments Location & Installation Drawing, Cable Route & Tray Route Layout, JB Termination Drawing, Control & network patch panels drawings. Design and Engineering of Building Management System (BMS) which includes controlling and monitoring of Building’s mechanical and electrical equipment such as HVAC, lighting, power systems, fire systems, access control and security systems. Design and Engineering of Fire Detection, Fire & Gas Safety Systems and Early Warning & Smoke Detection System for Buildings. Design and Engineering of CCTV, Surveillance System, PAGA, Access Control Systems and Intrusion Detection Systems. Review of 3D Model in S3D and Autodesk Revit using SPR or Navisworks and be a stakeholder in 30%, 50% and 90% Model Reviews with Client, Vendor and Sub- Contractors in BIM environment. Design and Engineering of Leak Detection System and interface with Building Management System. Preparation of Subcontract Requisitions and Bid Evaluation and Vendor Print Review. Telecommunication system design including design of campus backbone cabling, trays and conduits tying various buildings. Designing Wireless LAN with wireless access points and wireless control points. Develop System Architecture of Telecom Networks including selection of network switch, routers, firewall and VOIP based equipment’s and phone. Review of Hazardous Production Material Monitoring System Required Knowledge, Skills, And Abilities Proficient in Building Management System and review of BMS System architecture to integrate third party systems via existing vendor protocols including, as a minimum, Lon Talk, BACnet and MODBUS TCP/IP. Thorough knowledge in handling of HVAC Systems such as CHILLERS, FAHU, AHU, FCU, DX Type Package Units, Split AC Units, Heat Exchangers, Pumps, Motors, Dosing Systems, Compressors, Lifts/Elevators, Exhaust Fans for Buildings in Large Infrastructure Projects. Designing of multi service network including networking, server systems, structured cabling, telephone systems, access control and CCTV System, PAS systems. Development of graphics with SCADA Software for various process applications development, alarms, real time & historical trends. Design experience of Surveillance System including CCTV System, Intrusion Detection System, Access Control System, and integration with Plant SCADA network system. Working knowledge of 3D Model Review in S3D and Auto Desk Revit using SPR and Navisworks. Education And Experience Requirements A recognized bachelor’s degree in engineering in Electrical & Electronics, Electronics & Telecommunications or Instrumentation & Control Systems from an accredited college or university. For Level 1, 4 - 7 years of working experience and for Level 2, 8-11 years of r elevant experience in leading large complex Infrastructure Project. Engineering and Design experience in EPC and/or FEED Projects. Experience in Design and Engineering of Large Infrastructure Project like Smart City, Rail Systems, Airports or Technological Buildings. Total Rewards/Benefits For decades, Bechtel has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total Rewards Diverse Teams Build The Extraordinary As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent. We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably. Click here to learn more about the people who power our legacy. Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law. Applicants with a disability, who require a reasonable accommodation for any part of the application or hiring process, may e-mail their request to acesstmt@bechtel.com Show more Show less

Dear All TCS is hiring for Oracle Unified Inventory Management (UIM) 7.2.X Location: Hyderabad/Chennai Exp: 5 to 9 years 5 -9 years of experience & Strong knowledge of Oracle Unified Inventory Management (UIM) 7.2.X UIM (cartridge development, Installation) Extension Points configuration and rule set development Model logical as well as physical inventory in UIM cartridge Integration of UIM with upstream systems using web services SFWS , Custom web services, UIM APIs UIM PSR model & be able to model logical as well as physical inventory in UIM cartridge Able to develop rule sets, extension points, etc in the cartridge. UIM Inventory Managers such as Service Manager, CO Manager, Search Criteria Manager etc Able to develop Calculate Technical Actions for the services. Knowledge on conceptual modelling Good knowledge of Network domain such as Wireless, Cable, DSL, VoIP Enterprise & Retail Voice /Data / GSM implementation experience. Core skills in: UIM, Unix, Java, PL, SQL. Should have good working knowledge in UNIX / LINUX environment / Unix Shell Scripts. Must be able to Experience troubleshooting/configuring base application packages. Must be able to install and maintain documentation standards. Ability to work independently based on inputs from LLD. Good interpersonal and communication skills. Good problem solving skills. Ability and inclination to learn new products, packages quickly. Hands-on experience in developing and debugging WebServices Understanding of the Oracle RODOD/RSDOD Solution . Should possess awareness of TMF/eTOM, SID Data Model & Oracle RODOD/RSDOD Solution Should be able to perform code build and deployment of the completed codes into the development and testing environment. Should be able to work both as an individual and in a team. Education - Should have done BE/BTech/MCA/MTech in any of this branch - Computer Science, Electrical, Electronics, and Telecommunications. Thank You Hymavathi D Show more Show less

Company Description ThreatXIntel is a startup cyber security company dedicated to providing customized, affordable solutions to protect businesses from cyber threats. Our team offers services in cloud security, web and mobile security testing, cloud security assessment, and more. We take a proactive approach to security, continuously monitoring and testing clients' digital environments to identify vulnerabilities. Role Description We are seeking a Voice SIP Engineer with hands-on experience supporting large-scale VoIP/SIP networks and contact center infrastructures . The role focuses on maintaining and optimizing SIP call delivery , session management systems , and voice routing architecture , including Oracle SBCs. The ideal candidate will have experience with packet-level troubleshooting , scripting for automation, and voice cloud integrations. Key Responsibilities Install, configure, and maintain Oracle Session Border Controllers and session routers Support and optimize Session Management Systems (SMS) in a Contact Center environment Troubleshoot and analyze SIP call flows using tools like Wireshark , NetScout , Observer , or Enterprise Operations Monitor Support the infrastructure for VoIP/SIP delivery in high-volume contact centers Automate voice infrastructure tasks using PowerShell , Python , or JavaScript Contribute to system scalability, resilience, and performance optimization Develop and maintain software-defined infrastructure in CI/CD pipelines Collaborate on voice integration with cloud services Required Skills and Experience 4+ years of experience installing and maintaining Oracle SBCs (session routers, transport, registration) 4+ years of experience with SIP/VoIP network troubleshooting 4+ years supporting large contact center environments Proficiency with SIP trace analysis and packet capture tools Experience supporting Session Management Systems Hands-on scripting with Python , PowerShell , or JavaScript Familiarity with CI/CD pipeline development and infrastructure-as-code practices Understanding of voice integration with cloud platforms (e.g., Azure, AWS, Genesys Cloud, Twilio) Nice to Have Experience with cloud telephony , SIP trunking to cloud platforms Exposure to automated voice testing or synthetic monitoring solutions Familiarity with Agile methodologies or DevOps practices Show more Show less

Telecommunications Engineer- Night Shift CAB Facility is provided Primary Skills: Crestron (AV & Conferencing): Installation, configuration, and support of Crestron-based audio-visual systems for meeting rooms and collaboration spaces. Polycom VoIP Conference Phones: Configuration, deployment, and troubleshooting of Polycom VoIP conferencing phones. Poly ATA 400/402 Gateway Management: Setup, management, and maintenance of Analog Telephone Adapter (ATA) devices for voice services. Analog Voice Gateway: Level-2 support for configuration, testing, and troubleshooting of analog voice gateways, ensuring optimal voice communication performance. Show more Show less

Company Description Skillyards, a leader in the tech industry, is establishing an IT Hub in the city of Taj, Agra. Offering practical training programs in rapidly growing fields such as Full-Stack Web Development, Digital Marketing, UI/UX Design, and more, Skillyards is revolutionizing traditional training methods in India. Join us to be part of the new age revolution! Role Description This is a full-time on-site role for a Telecommunications Specialist located in Agra. The Telecommunications Specialist will be responsible for managing and maintaining telecommunications systems, troubleshooting issues, providing exceptional customer service, and ensuring seamless communication within the organization. Qualifications Telecommunications Systems and Telecommunications skills Strong Communication abilities Troubleshooting expertise Customer Service skills Experience in network infrastructure Knowledge of VoIP systems Ability to work well under pressure Relevant certification in Telecommunications or related field Show more Show less

Role Description We are seeking a skilled VoIP Specialist for a full-time hybrid role based in Hyderabad, with the option for partial remote work. The successful candidate will develop live streaming, one-on-one, and group video calling features using WebRTC, MediaSoup, or libraries like LiveKit. Responsibilities include resolving Socket.IO connection issues for chat functionality and integrating these features into our existing application, TASO, available on the App Store and Google Play. The application’s frontend is built with Flutter, and the backend is powered by Node.js. Key Responsibilities: Develop and implement live streaming and video calling (1:1 and group) features using WebRTC, MediaSoup, or LiveKit. Troubleshoot and resolve Socket.IO connection issues for real-time chat functionality. Integrate solutions into the TASO application (Flutter frontend, Node.js backend). Qualifications: Proven expertise in VoIP technologies, WebRTC, MediaSoup, or similar libraries. Strong experience in iOS and Android app development using Flutter Strong experience with Flutter, Node.js, and Socket.IO. Ability to work independently and collaboratively in a hybrid work environment. Apply now to join our innovative team and enhance the TASO application! Show more Show less

Minimum of 5-10 years of progressive experience in Contact Center network operations, with significant hands on experience managing AVAYA, NICE, Genesys & Five9 Contact Center & Unified Communication Systems Deep Understanding of OS, Network & VoIP protocols: Linux, TCP/IP, VLANs, WAN, DHCP, SNMP, NTP, SIP, H.323, H.248, WebRTC, Computer Telephony Integration, PSTN Proven experience leading and managing teams of network engineers. SBC, Firewall, NAT traversal, Troubleshoot Packet Loss, Delay, Codecs Having experience Solutioning of contact center environments, CTI, PBX, ACD, IVR, CRM, Web technologies: HTTP/XML/ASP/JSP, web servers Experience with Contact Center Environment: Contact Center Agents Floor, IP Phones, Digital Phones, Unified Communications, Presence, Speech to Text, Text to Speech, Speech Recognition, Voice & Screen Recording, Quality Management, Quality Assurance, Data Analytics, Reports for Business Insight Experience working on Contact center architecture (Five9 Customer Journey, Global Voice, Intelligent Omnichannel Routing, Digital Engagement, Unified Communications, Agent Desktop, CRM, Agent Assist, Customer Journey Tools, Reporting Analytics, API’s, SDK’s, Workflow Automation, WFO, Engagement Workflow, Supervisor Tools ) Experience working on Contact center architecture (Genesys AI Powered Cloud CX, EX, Genesys Edge Series, Genesys Predictive Routing ) Experience working on NICE Contact center Solutions (CXOne, Customer Service Automation, AI for Customer Experience, Digital & Self Service, Journey Orchestration & Routing, Work Force Engagement & Management, CX Analytics, Agent Assist, Open Cloud Platform ) Transformation to AI : AI based Contact Center Operations using VoiceBot, BioMetrics Communication: Strong Verbal & Written communication skills and the ability to collaborate effectively with colleagues and customers. Show more Show less

Company Overview Network Operations Engineer The Competitive and Dynamic nature of our business translates into an environment which will give you the opportunity to demonstrate both skills and talent. In this regard you will: Play a key role in the operation of the production network infrastructure and its supporting ecosystem. Perform investigations and provide timely resolution to incidents affecting a vast array of network and security technologies in data centres and offices, spread across the globe. Coordinate complex troubleshooting efforts together with the other IT teams and have the opportunity to progress beyond understanding purely networking concepts. Prepare and roll out basic changes on classic network equipment, firewalls, load balancers and WiFi infrastructure using a big variety of tools, Ansible or the CLI. Support the design engineers with major projects related deployments. Manage the network infrastructure life cycle by fine tuning and enriching our monitoring systems, rolling-out periodical and critical upgrades, creating performance reviews and proposing improvements as well as maintaining accurate documentation. If you have hands-on experience with the majority of below core topics and technologies, we should talk: Arista and Cisco advanced routing and switching technologies and protocols BGP and IGP routing protocols Policy based routing Multicast Gateway redundancy protocols WAN/LAN/WLAN topologies VPC NAT Network tunnelling technologies such as GRE and IPSec Traffic shaping and QoS Experience with monitoring systems, SNMP and incident handling ITIL version 3 or 4 Foundation certification (not older than 3 years) Knowledge regarding any of the below would also be nice to have: Overlay technologies such as VxLAN Cisco ISE TACACS and Radius Palo Alto security products F5 application load balancers Infoblox DNS, DHCP, IPAM and NTP services Ansible automation Python and Perl scripting languages Multimedia/VoIP solutions (SIP) Cloud networking VMware virtualization Linux basic knowledge Virtual testing environments such as EVE-NG and GNS3 Preferred Skills and Qualifications: 5+ years experience as a network operation engineer within a production environment. CCNA, ideally CCNP, level qualification or equivalent proven experience and skills. Excellent analytical and problem-solving capabilities with great attention to detail and a methodical work style. Experience working in data centers and understanding data center infrastructure. Strong communication and interpersonal skills as well as customer service orientation. Financial institution network operation experience is desired Company Benefits Perks Competitive salary package. Performance-based annual bonus ( cash and stocks ). Hybrid working model ( 3 days office/week ). Group Medical Life Insurance. Modern offices with free amenities fully stocked cafeterias. Monthly food card company-paid snacks. Hardship/shift allowance with company-provided pickup drop facility* Attractive employee referral bonus. Frequent company-sponsored team-building events and outings. Depending upon the shifts. ** The benefits package is subject to change at the managements discretion.

Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment. IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments. Barrons has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology. Network Operations Engineer The Competitive and Dynamic nature of our business translates into an environment which will give you the opportunity to demonstrate both skills and talent. In this regard you will: Play a key role in the operation of the production network infrastructure and its supporting ecosystem. Perform investigations and provide timely resolution to incidents affecting a vast array of network and security technologies in data centres and offices, spread across the globe. Coordinate complex troubleshooting efforts together with the other IT teams and have the opportunity to progress beyond understanding purely networking concepts. Prepare and roll out basic changes on classic network equipment, firewalls, load balancers and WiFi infrastructure using a big variety of tools, Ansible or the CLI. Support the design engineers with major projects related deployments. Manage the network infrastructure life cycle by fine tuning and enriching our monitoring systems, rolling-out periodical and critical upgrades, creating performance reviews and proposing improvements as well as maintaining accurate documentation. If you have hands-on experience with the majority of below core topics and technologies, we should talk: Arista and Cisco advanced routing and switching technologies and protocols BGP and IGP routing protocols Policy based routing Multicast Gateway redundancy protocols WAN/LAN/WLAN topologies VPC NAT Network tunnelling technologies such as GRE and IPSec Traffic shaping and QoS Experience with monitoring systems, SNMP and incident handling ITIL version 3 or 4 Foundation certification (not older than 3 years) Knowledge regarding any of the below would also be nice to have: Overlay technologies such as VxLAN Cisco ISE TACACS and Radius Palo Alto security products F5 application load balancers Infoblox DNS, DHCP, IPAM and NTP services Ansible automation Python and Perl scripting languages Multimedia/VoIP solutions (SIP) Cloud networking VMware virtualization Linux basic knowledge Virtual testing environments such as EVE-NG and GNS3 Preferred Skills and Qualifications: 5+ years experience as a network operation engineer within a production environment. CCNA, ideally CCNP, level qualification or equivalent proven experience and skills. Excellent analytical and problem-solving capabilities with great attention to detail and a methodical work style. Experience working in data centers and understanding data center infrastructure. Strong communication and interpersonal skills as well as customer service orientation. Financial institution network operation experience is desired Company Benefits Perks Competitive salary package. Performance-based annual bonus ( cash and stocks ). Hybrid working model ( 3 days office/week ). Group Medical Life Insurance. Modern offices with free amenities fully stocked cafeterias. Monthly food card company-paid snacks. Hardship/shift allowance with company-provided pickup drop facility* Attractive employee referral bonus. Frequent company-sponsored team-building events and outings. Depending upon the shifts. ** The benefits package is subject to change at the managements discretion.

Job Details Job Details Opening for UcaaS Developer (Job Code: CHDUCAAS) 3- 5 Years Job Title: UCaaS Developer (WebRTC, Media Servers, Unified Communications) Position Overview: We re looking for a talented UCaaS Developer to join our team and help build innovative, real-time communication solutions. If youre skilled in WebRTC, media server management, and integrating platforms like Jitsi, Janus, or Zoom, this is your chance to be part of impactful projects focused on providing seamless voice and video communication in a secure, scalable, and low-latency environment. Key Responsibilities: Technical Duties: WebRTC Development: Design and enhance WebRTC-based solutions, leveraging APIs from platforms like Jitsi, Janus, and Zoom to deliver top-notch communication experiences. Media Server Management: Collaborate with media servers to optimize real-time audio and video streaming, ensuring the highest quality for users. Protocol Implementation: Work with key communication protocols such as SIP, VoIP, and RTC to ensure smooth, high-quality communication. Platform Integration: Integrate third-party UCaaS services like Twilio, Vonage, and Microsoft Teams, expanding platform functionality. Microservices Development: Develop and maintain microservices using Node.js for signaling, session management, and media control. Performance Optimization: Continuously optimize performance to minimize latency, improve call quality, and enhance bandwidth efficiency. Security Implementation: Implement secure communication through encryption and data protection protocols to ensure privacy and safety. Collaborative Duties: Cross-Team Collaboration: Partner with frontend teams to seamlessly integrate WebRTC solutions across multiple platforms. Troubleshooting Support: Address and resolve communication issues quickly, especially under fluctuating network conditions. Required Qualifications: WebRTC Media Server Experience: At least 3 years of hands-on experience with WebRTC development and managing media servers. Backend Development: Strong expertise in Node.js and microservices architecture. Protocol Knowledge: Proficiency with protocols like SIP, VoIP, STUN/TURN, and ICE candidates. Real-Time Streaming: Experience with streaming protocols such as RTSP, RTP, HLS, and DASH. UCaaS Integration: Familiarity with platforms such as Twilio, Vonage, or Microsoft Teams. Cloud Infrastructure: Experience deploying applications in cloud environments like AWS, GCP, or Azure. Networking Optimization: Deep understanding of WebRTC optimization and NAT traversal techniques. Security Knowledge: Expertise in implementing secure communication protocols and data protection strategies. Preferred Skills: AI Integration: Experience with integrating AI technologies for noise cancellation, echo reduction, or speech analytics. Real-Time Messaging: Familiarity with real-time messaging and chat systems. Cloud Media Servers: Experience with deploying media servers in cloud environments. Event-Driven Architectures: Proficiency with technologies such as WebSockets or Socket.IO for event-driven communication. Why Join Us Be a Pioneer: Play a key role in developing state-of-the-art communication technologies that are shaping the future of Unified Communications. Innovative Projects: Work on impactful projects that will challenge you and help you grow as a developer. Collaborative Environment: Join a talented, inclusive team in a dynamic and supportive work environment. High-Quality Solutions: Contribute to building secure, scalable, and high-performance real-time communication solutions. News and Events News and information of our company, projects, partnerships, staff and community. Feb 2025 Friday, February 7, 2025 Today, we at Cogniter proudly celebrate a remarkable milestone - 20 incredible years of dedication, leadership, and excellence by Col. R.S. Sandhu! Friday, February 7, 2025 Oct 2024 Wednesday, October 30, 2024 The Cogniter family came together to celebrate Diwali, filling our office with festive joy, laughter, and vibrant energy. The entire workspace transformed into a colorful spectacle, radiating warmth and positivity as we embraced this festival.

We manufacture a wide range of Networking Equipment for Wired, Wireless LAN & WAN, Fiber Optic Networking, VOIP, Surveillance, Point to Point as well as Multi-point Network equipment KRA: sales to central/ state govt as well as PSUs in West India Required Candidate profile Degree/ PG diploma/ MBA in computers/ IT preferred 5+ years of experience in sales in an ISP/ telecom/ IT infrastructure Company doing government projects

Job Title: Technical Support Engineer Location: Chennai & Hyderabad Notice: Immediate to 30 days serving JOB SUMMARY: A Network Operations SME position responsible for the providing solutions, support, and operations of the Enterprise network. has an knowledge of Cisco routers, switches, access points, and network hardware. Support Avaya CM, Session Manager, Media Gateways, Session Boarder Controllers Knowledge of Voice protocols such as SIP and VOIP Knowledge of Avaya Oceana/Breeze, IVR, CMS, ACD including vectors and VDNs Knowledge of Nice Call recording and Work Force Management Perform operational support of IT Infrastructure technology including, but not limited to, network, voice, etc. Perform analysis and resolve problems to restore normal IT Infrastructure operational levels. Complete project tasks to enable the on time, within budget and scope delivery of IT Infrastructure projects. Assure compliance to required standards, procedures, guidelines and processes. Other duties as assigned or requested. Experience Required: Detailed knowledge on contact center applications (Nice, Avaya CMS, etc.) Operational experience with handling incidents, migration and support for contact center set up Working knowledge remote troubleshooting, desktop support, incident and Service request management . Excellent verbal and written communication skills Excellent customer service skills Excellent attention to detail and procedure interpretation. Qualifications Bachelors Degree in Engineering or equivalent Primary Skill Support Avaya CM, Session Manager, Media Gateways, Session Boarder Controllers Knowledge of Voice protocols such as SIP and VOIP Knowledge of Avaya Oceana/Breeze, IVR, CMS, ACD including vectors and VDNs Knowledge of Nice Call recording and Work Force Management Shift Details: Ready to work in 24/7 rotational shift. Mode: HYBRID - 10 days in a Quarter WFO

Urgent hiring for Level 1 Support Engineers for Delhi Profile: Support Engineer - Level 1 Experience: 0–3 years Ctc- upto 2.4 to 4.2 lacs p.a. Working Days- 6 days Location: Delhi Key Responsibilities: Serve as the first point of contact for customer inquiries and technical issues. Provide technical assistance via phone, email, or chat for issues related to Telecom, VoIP, and Dialer Cloud services. Troubleshoot basic technical problems and resolve customer issues related to service disruptions, product functionality, or configuration. Assist customers with the setup, configuration, and usage of company products and services. Create and maintain detailed records of customer interactions and issue resolutions in the ticketing system. Escalate complex technical issues to Level 2 support engineers when necessary. Follow standard operating procedures for common troubleshooting issues. Provide exceptional customer service and ensure customer satisfaction. Continuously update knowledge of products and services to provide effective support. Collaborate with the technical support team to identify and resolve recurring customer issues. Requirements: Basic knowledge of Telecom, VoIP, and Dialer Cloud services is preferred. Strong communication skills, both written and verbal. Ability to troubleshoot and diagnose common technical problems. Proficiency in using support ticketing systems and customer service tools. Detail-oriented with excellent problem-solving skills. Ability to handle multiple tasks and prioritize effectively. Strong customer service skills with a focus on customer satisfaction. Ability to work independently and as part of a team. A positive, proactive attitude with a willingness to learn. Preferred Qualifications: Associate’s degree or equivalent in BCA, MCA and BTech Computer Science, Information Technology, or a related field. Experience in customer support or technical support is a plus. Familiarity with basic networking and telecommunication concepts. Show more Show less

Responsibilities Hands on experience in Juniper and Fortinet devices. Establishes network specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing router administration, including interface configuration and routing protocols. Establishes network by evaluating network performance issues including availability, utilization, throughput, goodput, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewalls. Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor. Secures network by developing network access, monitoring, control, and evaluation; maintaining documentation. Should support or maintain the customer's or the client's network and other in-house servers and should be able to configure it when needed. Monitor the performance of the network i.e, check its availability and utilization of the network and also it's latency Deliver more efficiency in their work by regularly testing for weaknesses and improve on that. Handle the VOIP system and upgrade whenever necessary. Planning, engineering, and monitoring the security arrangements for the protection of the network systems. Identifying, monitoring, and defining the requirements of the overall security of the system. Creating different ways to solve the existing threats and security issues. Configuring and implementing intrusion detection systems and firewalls Testing and checking the system for weaknesses in software and hardware. Maintaining firewalls, virtual private networks, web protocols, and email security. Creating virus and threat detection systems. Configuring and installing security infrastructure devices. Investigating intrusion and hacking incidents, collecting incident responses, and carrying out forensic investigations. Determining latest technologies and processes that improve the overall security of the system. Using industry-standard analysis criteria to test the security level of the firm. Developing tracking documents to note system vulnerabilities. Reporting the security analysis and monitoring findings. Supervising the configuration and installation of new software and hardware. Implementing regulatory systems in accordance with IT security. Informing the company about the security incidents as soon as possible. Modifying the technical, legal, and regulatory aspects of the system security. Defining and maintaining security policies. Occasionally replacing the security system protocol and architecture Education / Qualifications A skillful, dynamic and multitalented person having required certifications in Networking and hardware engineering. End to end IT Networking administration (WAN & LAN) Antivirus Management Maintaining and administering computer networks and related computing environments Protecting data, software, and hardware by coordinating, planning and implementing network security measures. Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems. Replacing faulty network hardware components when required. Maintaining, configuring, and monitoring virus protection software and email applications. Monitoring network performance to determine if adjustments need to be made. Conferring with network users about solving existing system problems. Operating master consoles to monitor the performance of networks Designing, configuring and testing networking software, computer hardware, and operating system software. About Hexagon Hexagon is the global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications. Our technologies are shaping production and people related ecosystems to become increasingly connected and autonomous – ensuring a scalable, sustainable future. Hexagon (Nasdaq Stockholm: HEXA B) has approximately 24,500 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com and follow us @HexagonAB. Hexagon’s R&D Centre in India Hexagon’s R&D Centre in India is the single largest R&D centre for the company globally. More than 2,000 talented engineers and developers create innovation from this centre that powers Hexagon's products and solutions. Hexagon’s R&D Centre delivers innovations and creative solutions for all business lines of Hexagon, including Asset Lifecycle Intelligence, Autonomous Solutions, Geosystems, Manufacturing Intelligence, and Safety, Infrastructure & Geospatial. It also hosts dedicated service teams for the global implementation of Hexagon’s products. R&D India – MAKES THINGS INTELLIGENT MAKE – The ingenuity of creating new solutions, processes, opportunities, by using Hexagon`s Reality Technology. THINGS – Hexagon`s sensors, software, and autonomous tech, stitched together by high-value engineering, and applied to various aspects of human endeavour. INTELLIGENT – To sense, understand, decide or act, either completely or partially, either through human control or autonomously. Everyone is welcome At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome—as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all. Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here. Show more Show less

Experience : 10+ years About the Project : Were hiring for a strategic engagement with a leading telecommunications client. The role involves contributing to the development and enhancement of a monolithic software image for a custom hardware network device used for peer-to-peer VoIP calling. This device is already deployed in the field with thousands of active users. The engineering efforts include continuous improvement, bug fixes, and new feature development, all delivered to end users through OTA (Over-the-Air) updates. Key Responsibilities : Design, develop, and optimize embedded software running on custom Linux-based network hardware. Enhance and maintain a monolithic software image with a focus on stability and performance for field-deployed units. Diagnose and resolve bugs reported from production devices. Work on integrating and tuning VoIP protocol stacks (SIP, RTP) with FreeSWITCH. Address network-level issues such as latency, jitter, and packet loss for seamless call quality. Implement and optimize audio and signal processing components. Manage build systems and pipelines using Buildroot, Yocto, and Makefiles. Handle OTA upgrade mechanisms and ensure robust update strategies for field devices. Use tools like Wireshark, netmon, and Linux utilities for debugging and performance monitoring. Collaborate with cross-functional engineering teams (hardware, QA, DevOps). Required Skills : Strong programming skills in C/C++ and shell scripting for embedded Linux. Experience with GDB and other debugging tools for embedded systems. Deep understanding of Linux kernel internals, network stack, and device drivers. Experience with FreeSWITCH or similar VoIP media servers. Expertise in SIP, RTP, and network quality troubleshooting (QoS, jitter buffers, NAT traversal). Practical knowledge of signal processing, audio pipelines, and codecs. Build experience with Yocto, Buildroot, Make, and cross-compilation toolchains. Familiarity with OTA delivery systems and upgrade verification processes. Proficient in using Wireshark, tcpdump, netmon, and related network debugging tools. Hands-on with Wi-Fi, Bluetooth, and Linux network manager utilities. Project specific skill : SIP, RTP / SRTP, T.38 and/or G.711 FreeSWITCH / SpanDSP Fluent in C / C++ / C# Understanding of ITU-T compatible soft modems: V.34, V.32bis, V.22bis, V.22 FastConnect, V.21, Bell 103, Bell 212A, V.42, SDLC; Understanding of the Modem-over-IP technology V.150.1; familiarity with the existing solutions (by VOCAL etc) is a plus. RTP, jitter buffer with G.711 voice codec; OS: Linux, Centos. Kernel experience a plus; Device-side development experience is a must have; Wireshark - must be able to interpret PCAP's and to understand and correct communication issues especially for Modem-over-IP applications. The experience in using Git and SW version control; Strong analytical and problem solving skills and self-motivated type that can work independently. Preferred (Bonus) Skills : Contributions to open-source telecom or embedded systems projects. Knowledge of secure OTA update mechanisms, rollback strategies, and signing pipelines. Performance tuning for real-time embedded systems or VoIP gateways. Exposure to containerization (Docker) or CI/CD integration in embedded environments. Education : Bachelor's or Master's in Computer Engineering, Electronics, Embedded Systems, or a related field. Why Join Us : Join a high-impact telecom project with devices already live in production. Work on real-world problems at scale with direct OTA impact on thousands of users. Be part of a collaborative, technically driven environment solving core system challenges. Competitive salary and long-term growth potential with cutting-edge technology. Show more Show less

Job Title: General Manager – Operations Location: Delhi, India Department: Operations Industry: Telecom and IT Reports To: Vice President / Managing Director Job Summary: The General Manager – Operations will be responsible for leading, planning, and managing all operational aspects of the Telecom and IT services division. This includes overseeing network operations, service delivery, IT infrastructure, customer support, vendor management, and driving operational excellence to ensure high performance, reliability, and customer satisfaction Key Responsibilities: Strategic Operations Management: Develop and implement operational strategies aligned with the company’s goals. Lead day-to-day operations across telecom and IT functions, ensuring smooth, efficient, and scalable service delivery. Service Delivery & Customer Experience: Ensure timely and high-quality service delivery across all projects. Improve operational processes to enhance customer satisfaction and SLA adherence. Team Leadership: Lead and mentor cross-functional teams including technical, support, and administrative staff. Set performance targets, conduct reviews, and implement training initiatives. Financial & Resource Management: Develop and manage budgets, forecasts, and resource allocations. Monitor operational expenses and optimize cost-efficiency. Compliance & Risk Management: Ensure operations comply with industry regulations, standards, and internal policies and Proactively identify and mitigate operational risks. Vendor & Partner Management: Manage relationships with third-party service providers, technology partners, and suppliers. Good Negotiation skills for contracts and monitor service-level agreements. Key Requirements: Bachelor's degree in Engineering, Telecommunications, Computer Science, or related field. MBA or Master’s preferred. Minimum 7-8 years of experience in Telecom and/or IT operations, with at least 5 years in a senior leadership role. In-depth understanding of telecom networks (4G/5G, fiber, VoIP, etc.) and IT systems (cloud, security, data centers). Strong analytical, strategic planning, and problem-solving skills. Proven leadership, team management, and interpersonal skills. Excellent communication and stakeholder management abilities. Preferred Certifications: Any certifications will be added advantage. Show more Show less

Sojojob full-time Mid Level Negotiable on-site Lalitpur Skills Required Computer NetworkingIT support Requirements Job Description Bachelor’s or Master’s in Computer Networking, IT Security, Cybersecurity, or a related field 5–8 years’ experience in cybersecurity + IT operations roles Hands-on expertise with ISO 27001, ISMS, EDR/XDR tools, cloud & networks Strong track record in managing IT service delivery and operational KPIs What’s In It For You A Passion-Driven Environment: Work with a team that’s passionate about what they do and driven to succeed. Care for You: We prioritise your well-being, offering a supportive and inclusive workplace culture. Oneness in Diversity: Be part of a diverse team where every voice is heard and valued. Together, we celebrate our successes and grow stronger as one. Role Overview We’re looking for a seasoned Cybersecurity & IT Operations Lead to own and elevate our security posture and IT operations. This is a one-year contractual position with the potential for extension based on performance and organizational needs. This high-impact hybrid role blends strategic cybersecurity leadership with hands-on service delivery. You’ll be instrumental in implementing and managing our ISO 27001-aligned ISMS, overseeing infrastructure, and mentoring distributed teams across Nepal and Australia. This is your chance to build a resilient, secure, and scalable tech environment that empowers every part of our business to thrive. You’re Someone Who Is... A strategic thinker with a hands-on mindset Calm under pressure and energized by solving complex challenges Passionate about cybersecurity trends and continuous improvement Fluent in translating tech issues into actionable business insights What You'll Be Doing Cybersecurity Leadership Implement and manage an ISO 27001-compliant ISMS Lead risk assessments, threat analysis, and incident response planning Drive policies, controls, and audits to enhance organizational security Manage tools like SentinelOne, firewalls, IAM, and access controls Deliver security training and foster a security-first culture IT Operations Oversight Oversee daily IT support/helpdesk operations and SLAs Manage IT assets, procurement, vendors, and SaaS systems (Google Workspace, M365, VoIP, etc.) Optimize ITSM processes and support disaster recovery and business continuity Team Leadership & Strategic Collaboration Lead and mentor IT/security staff across regions Align cybersecurity and IT strategies with business goals Report on risks, metrics, and progress to leadership Drive upskilling and performance initiatives across your team Comprehensive Benefits Five Working Days (Mon-Fri) Complimentary full breakfast Working with cross-cultural teams across Australia and Nepal Medical and accidental insurance coverage for you and two beneficiaries. 18 days of paid annual leave. 12 days of paid sick leave. 1 day floating leave 4 months of paid maternity leave. 1 month of paid paternity leave. 13 days of paid public holidays (Extra 1 day for female employees) Various exclusive bonuses, including profit, festival, and book reading bonus Employee Assistance Program (EAP) for work-based counselling. Employee engagement and well-being activities and events. Educational discounts through partnerships with various top colleges. Continuous learning and development opportunities Monthly and Quarterly Awards and Recognition Employee referral bonus for recommending new hires. Other Jobs at sojojob SEE ALL Computer Science Teacher Sojojob full-time on-site Loan Processing Associate Sojojob full-time on-site Deputy CEO Sojojob full-time on-site Cybersecurity & IT Operations Lead Sojojob full-time on-site Math Teacher Sojojob full-time on-site HR Officer Sojojob full-time on-site Retail Outlet Officer Sojojob full-time on-site Python Backend Developer Sojojob full-time on-site Security Head Sojojob full-time on-site Caregiver Skills Training (CST) Facilitator Sojojob full-time on-site Assistant Relationship Officer Sojojob full-time on-site R&D and Delivery Leader Sojojob full-time on-site Show more Show less

Role Summary: Manage and grow relationships with global voice carriers to ensure high-quality, cost-effective routing. Success in this role means maintaining strong partnerships, optimizing performance, and ensuring seamless operations across telecom routes. Key Responsibilities: Source, onboard, and manage telecom carriers. Negotiate rates and agreements for CC and CLI traffic. Monitor route performance (ACD, ASR, PDD). Resolve service issues and disputes. Optimize costs and route quality. Coordinate with technical and billing teams. Qualifications: 3+ years in telecom or wholesale voice. Strong knowledge of VoIP, CC traffic, and interconnects. Skilled in negotiation and vendor management. Proficient in Excel and traffic analysis tools. Excellent communication and organizational skills. Show more Show less