5102 Voip Jobs - Page 20

JOB Description: EUC Infrastructure Services, Windows OS, Windows Details: Must Have knowledge & Experience3 to 4 years of relevant experience in Troubleshooting VOIP related issue. Troubleshoot the issue like unable to make Call connects with no sound VOIP phone does not turn On, Echo during voice call. Knowledge of LAN and WAN Systems, first level Support to end users Escalation and resolution. Follow-up with other parties like vendors Microsoft Office Suite 2003/2007/2013Configuration and support of MS-Outlook, O365 and other emailing systems. Support Skype/Teams Windows XP/7/10 and Apple Macintosh Operating systems Understand Active Directory. Understand protocols LAN/WAN, TCP/IP, DNS, D...

Job Description: Must have Experienced in Microservices & Chrome extension Must have Experienced in MicroFrontend Must have Experienced in managing a team of developers. Should have Experience of at least 4+ years in Node & Angular Nice to have knowledge of Server Handling Nice to have knowledge of CI/CD Strong hand-on experience on different Databases including but not limited to MongoDB, MySQL, PostgreSQL, SQL Server, SQLite, etc. Working Experience in AI would be an added advantage VOIP application working experience is plus Why Adit ? Flexible work schedules for better work-life balance. ? Group of 550+ Agile, Smart and Dynamic IT Professionals. ? Supportive and collaborative work enviro...

Senior IT Dialer Technician Proclivity Digitech Pvt. Ltd. (Kolkata) Job Type: Full-Time (Work From Office) Department: IT Experience Required: 5 years in BPO Dialer Support Location: Salt Lake, Kolkata Job Description Proclivity Digitech Pvt. Ltd. is looking for an experienced Senior IT Dialer Technician with strong knowledge of dialer systems used in the BPO industry. The ideal candidate must have hands-on experience working in high-volume operations for Sales and Customer Support teams. You will be responsible for dialer administration, real-time issue resolution, server maintenance, VoIP troubleshooting, and supporting 24/7 operations. Key Responsibilities Manage and configure Vicidial / ...

Design and deploy advanced contact center solutions using Genesys Cloud CX. Improve Business Calling Intelligence through change initiatives and project participation. Enhance processes and integrations to support a scalable, future-proof customer interaction landscape. Collaborate with cross-functional teams to ensure seamless customer interactions across voice, digital, and AI-powered channels. Develop and implement strategies to optimize cloud-based contact center infrastructure. Troubleshoot and resolve complex technical issues related to contact center operations. Job Requirements Bachelor's degree in Computer Science, Information Technology, or equivalent practical experience. Strong b...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Unified Communication and Collaboration Operations, Genesys, CISCO IP Phone Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that applications meet user needs and business objectives. You will engage in problem-s...

Company Description About Sutherland Artificial Intelligence. Automation.Cloud engineering. Advanced analytics.For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence. We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. For each company, we p...

So, what s the role all about? We are looking for a talented Technical Support Engineer to join our dynamic and growing Public Safety Advance Support Team in Pune. NICE is comprised of talented, creative and dedicated individuals with a passion for delivering innovative solutions to the market. At NICE, we recognize that every employee s contribution is integral to our company s growth and success. To find and acquire the best and brightest talent around the globe, we offer a challenging work environment, competitive compensation and benefits, and rewarding career opportunities. Come share, grow and learn with us - you ll be challenged, you ll have fun, and you ll be part of a fast growing, ...

So, what s the role all about? We are looking for a talented Technical Support Engineer to join our dynamic and growing Public Safety Advance Support Team in Pune. NICE is comprised of talented, creative and dedicated individuals with a passion for delivering innovative solutions to the market. At NICE, we recognize that every employee s contribution is integral to our company s growth and success. To find and acquire the best and brightest talent around the globe, we offer a challenging work environment, competitive compensation and benefits, and rewarding career opportunities. Come share, grow and learn with us - you ll be challenged, you ll have fun, and you ll be part of a fast growing, ...

Front Office Handling: Greeting patients, managing check-ins/check-outs, handling insurance queries, and using hospital . Telecom Operations: Answering multi-line phone systems, routing calls efficiently, managing voicemail, and using telecom tools like PBX systems or VoIP for high-volume hospital lines. Hindi Language Proficiency: Fluent spoken and written Hindi (mandatory); ability to handle patient interactions in Hindi-English bilingual mode. Bonus: Basic knowledge of regional dialects if your hospital serves a specific area. Basic Computer Skills: MS Office (Word, Excel for patient records), email etiquette, and familiarity with digital calendars (e.g., Google Workspace or Outlook). Sof...

About OttoCall OttoCall is a rapidly growing provider of innovative cloud-based communication solutions, including virtual phone systems, VoIP services, and tools designed to help businesses of all sizes manage and optimize their calls. We are committed to delivering reliable, high-quality, and feature-rich products with exceptional customer service. Job Responsibilities: The Customer Support Executive will be the first point of contact for OttoCall customers, providing technical assistance and resolving issues related to our VoIP platform, virtual phone numbers, and call management features. This role requires a blend of technical aptitude, excellent communication skills, and a passion for ...

Should have good experience in Supporting computer hardware (Desktop/Laptop), peripherals (Printer/UPS/VOIP). Candidates with atleast 1 Year experince in Laptop service will be preferred. Experience in Service center/ Sales outlet will be preferred. Own Conveyance is must. Job Type: Full-time Pay: ₹8,086.00 - ₹15,000.00 per month Benefits: Commuter assistance Paid time off Work Location: In person

Profile: support engineer Location: Noida Experience: 1-2 years of experience CTC: 2.4 LPA - 3.6 LPA Working day - 5 days work from office Job Description: We are looking for a Support Engineer to join our Cloud Telephony team. The candidate will be responsible for providing excellent customer support, troubleshooting technical issues, and ensuring smooth operations of cloud telephony services during business hours. Key Responsibilities: Handle customer queries and provide technical support via calls, emails, or tickets. Perform Level 1 troubleshooting for cloud telephony, VoIP, IVR, and call flow issues. Monitor system alerts and escalate incidents to higher-level teams when required. Maint...

We are looking for a technically capable Backend Administrator to support and operate our Virtual Office Management Platform for UK clients. The role combines CRM administration, VoIP and virtual number provisioning, call‑handling workflows, billing operations and integrations, with a strong focus on UK regulatory and data protection requirements (GDPR, Ofcom where applicable). Key Responsibilities CRM Administration — Configure, maintain and optimise CRM systems; manage user roles and permissions; ensure data integrity and produce management reports. VoIP and Virtual Number Management — Provision and manage DIDs, call trunks and routing; configure call forwarding, queues and voicemail; liai...

Required Educational Qualification: Any Graduate/Post Graduate Desired Experience: 0-3 years Job Objective: The objective of this role is to sell customized services to job seekers and help them expedite their job search. Job Description: Connect and engage with pre generated leads via outbound calls (approx. 80-100 calls) Reach out to new customers and explain to them the benefits of Naukri FastForward services Initiate repeat sales by follow up phone calls from existing customers Develop in-depth knowledge of products and services to make suitable recommendations based on customer needs Continually meeting or exceeding daily and monthly targets with respect to call volume and sales Achieve...

Location: Remote / India (Nagpur preferred) Experience: 4–8 years Employment Type: Full-time About the Role We are building an advanced AI-driven voice automation platform, and our internal team already has strong expertise in AI, LLMs, cloud engineering, and backend development. The primary skill gap we want to fill is telephony infrastructure. We are hiring an experienced Asterisk / FreeSWITCH Engineer who can design, deploy, and maintain our VoIP and SIP-based telephony layer, and integrate it with our real-time AI backend. If you have built production telephony systems and enjoy solving SIP/RTP/media challenges, this role is for you. Key Responsibilities 1. Telephony Infrastructure (Core...

Company Description Inextrix Technologies Pvt. Ltd. (ITPL) is a leading IT company established in 2010, specializing in VOIP solutions, web applications, mobile applications, and graphic design. With expertise in IP PBX, VoIP billing, softswitches, contact center software, and customized VOIP solutions, Inextrix offers a range of innovative and cost-effective technology solutions tailored to meet the unique needs of its clients. Based on its "Under 1 Roof Solutions" approach, the company integrates VOIP, web, mobile, and graphic expertise to provide seamless and tailored services. The mission at Inextrix is to enhance customer business offerings with profitability and innovation at the foref...

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. What we are looking for Role: Network Voice Engineer (Five9, CUCM) Experience Range: 4 – 8 Years Location: Bengaluru only Interview: Saturday online Must Have: Manage and maintain Cisco Unified Communications Manager (CUCM), CUBE routers, and related voice gateways. Configure dial plans, SIP trunks, and call routing policies. Administer voice mail systems and collaboration endpoints. Hands-on experience with Cisco Unified Communications (CUCM, CUBE routers, SIP, VoIP). Familiarity with F59 (likely referring to a...

We are seeking a talented and experienced AI and Python Engineer to design, develop, and deploy cutting-edge phone integration solutions for our Agentic AI platform within the health insurance sector. This pivotal role involves building intelligent, autonomous agents on an Interactive Voice Response (IVR) system to streamline member interactions, automate workflows (e.g., claims processing, benefits verification), and enhance the overall member experience. The ideal candidate will combine deep agentic AI expertise with strong software engineering skills, a solid understanding of healthcare data standards, and a proven track record of implementing robust AI safety and guardrail mechanisms. Ke...

Greetings from TCS!!!! TCS invites application for Amazon Connect Experience Range: 8+ Years Locations: PAN India Notice Period: 30 days Job Description - Amazon Connect Development 5+ years (Amazon Connect, Lex, Polly, etc.) Experience designing and deploying voice workflows using Amazon Connect. Integration with Lex for conversational AI and Polly for text-to-speech. Custom contact flows, Lambda integrations, and real-time analytics. AWS Expertise (5+ years) Deep understanding of core AWS services: Lambda, DynamoDB, S3, CloudFormation, IAM, CloudWatch, etc. Experience with serverless architecture and microservices. Strong grasp of security best practices and cost optimization. Telephony & ...

Dear Tech Professional Greetings from Tata Consultancy Services TCS has always been in the spotlight for being adept in “the next big technologies”. What we can offer you is a space to explore varied technologies and quench your techie soul. What we are looking for: AWS Connect Location: PAN INDIA Interview Mode: Virtual mode (Microsoft Teams) Exp: 10-15 Years 1. Amazon Connect Development (Amazon Connect, Lex, Polly, etc.) o Experience designing and deploying voice workflows using Amazon Connect. o Integration with Lex for conversational AI and Polly for text-to-speech. o Custom contact flows, Lambda integrations, and real-time analytics. 2. AWS Expertise o Deep understanding of core AWS se...

Responsibilities: Building defined flow/VUI Spec into Dialogflow CX to build voice bots or chat bots Designing conversational flow and overall conversational experience within Dialogflow after inputs from clients, PgMs and Voice-UX team Tracking and analyzing the customer experience with the bot for continuous improvement and maintenance Must have prior bot development experience. Develop and deploy call flow applications (aka Interactive Voice Response applications) that have an impact to the customer and a support or sales agents experiences Partner with internal teams to define and implement solutions that improve support experiences Maintain highest levels of development practices includ...

The Head of Engineering leads our engineering organization through a period of modernization, scale, and telephony-centric innovation. This role blends deep technical expertise with strong leadership to deliver secure, scalable, and high-performing software and telephony systems. The Head of Engineering defines engineering standards, modernizes legacy components into modular architectures, strengthens telephony platforms, and embeds automation, observability, and quality-first practices across the delivery lifecycle. A strong background in Asterisk development and telecommunication systems is essential. Qualifications & Experience Minimum Bachelor’s degree in Computer Science, Software Engin...

Job Description: C Developer Telecom Domain (47 Years Experience) Position: C Developer (Telecom Domain) Experience: 4 to 7 years Location: Bangalore- ManyataTechPark Employment Type: Full-time Interview Mode: Face to Face Key Responsibilities Design, develop, and maintain C-based software modules for telecom network applications. Work on protocol stack development, call processing, or network management systems. Optimize existing code for performance, scalability, and reliability in real-time systems. Integrate and test telecom protocols such as SIP, SS7, Diameter, LTE, 5G, or VoIP components. Collaborate with cross-functional teams including testing, system architects, and product managers...

Role Overview: As a Network Engineer WAN at Miratech, you will be a part of the global network operations team, focusing on supporting wide-area network infrastructure. Your role will involve working with Cisco Nexus and ASR platforms, troubleshooting complex WAN issues, and collaborating with global teams to ensure highly available, secure, and scalable network services. Key Responsibilities: - Support, configure, and maintain WAN infrastructure across medium-to-large enterprise networks. - Troubleshoot and resolve WAN incidents, perform root cause analysis, and document solutions. - Implement and optimize MPLS, OSPF, and BGP routing in complex enterprise topologies. - Collaborate with netw...

Job Description: As a Tier 2 Voice Engineer/Network Technician, your role involves participating in a rotating 24*7*365 shift schedule to provide operational coverage. Your responsibilities will include: - Managing trouble ticket incident management - Proactively monitoring and troubleshooting the network - Handling customer escalations and ensuring timely updates - Collaborating with other NOC Engineers and Network Operations Centers - Maintaining operational standards as per customer SLAs, ensuring fast response times Qualifications Required: To excel in this role, you should possess the following qualifications and skills: - Excellent understanding of SIP protocol, VOIP, Broadsoft, Hosted...