Role & responsibilities Configure and troubleshoot SIP trunks, call flows, and routing. Monitor call quality and optimize using QoS metrics (jitter, latency, packet loss). Administer and support telephony platforms like Vicidial or open-source dialers. Manage dial plans, number ranges, hunt groups, IVRs, and call routing configurations. Conduct root cause analysis and resolve L2/L3 voice-related incidents. Coordinate with ISPs, SIP providers, and vendors for provisioning and issue resolution. Maintain technical documentation including call flows, backups, and change logs. Participate in on-call support for telephony-related issues. Preferred candidate profile We are looking for a hands-on VoIP specialist with deep technical expertise in configuring and supporting enterprise telephony systems. The ideal candidate should have strong experience in SIP trunking, call routing, and open-source dialer platforms like Vicidial, along with a solid understanding of networking and troubleshooting complex voice issues.

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description What You’ll Do: Understanding of Voice domain, Experience in network protocols like SIP, VOIP, WebRTC , Network Interruption testing, java , selenium, automation testing, api testing You create the necessary automation library and framework as required and build automation test. You ensure the health of the platform by putting the necessary checks and balances where ever is appropriate. You are also responsible for driving meetings and new initiatives and innovation. You participate in all day-to-day QA tasks. Work with cross-functional teams to ship high-quality releases Encourage and drive initiatives which promote innovation and technical excellence Constantly look for improvements in software development and testing processes What Makes You Qualified: B.E/B.Tech in CS/IT or any equivalent Strong problem solving and troubleshooting skills. ISTQB certification is a big plus Strong experience in Java and Selenium Testing of any SaaS products and clear understanding of architecture and design across all systems. Experience in any of Databases such as MySQL, MongoDB is a plus Knowledge of data structures and algorithms and good object-oriented design and coding skills. Understanding with Test Cycle Management tools like JIRA or relevant Test strategy formulation will include decomposing the business and technical requirements into test case scenarios, defining test data requirements, managing test case creation, devising contingencies plans and other preparation activities. Testing experience of Micro-services hosted platform Exposure to various development & testing tools such as Git/Jenkins/Bitbucket AWS, Azure & Google Cloud Concepts Basic Unix commands. Ability to work independently in a fast-paced environment with frequent production releases. Understanding of performance and efficiency with a strong customer focus. Work cross-functionally to collaborate with designers and developers Be empathetic towards customers and appreciate the user's experience Why You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. Show more Show less

Dear Connections, ACL Digital is hiring for Senior Automation Test Engineer for Bangalore location. Job Description: Senior Automation Test Engineer (VoIP/SIP) - Python Work Location- Bangalore Notice Period: Immediate Experience: 5 Years to 9 Years Work Mode: Work from office Job Description: Test/Automation Engineer About the Role: We are seeking experienced Test/Automation Engineers to join our dynamic team in Bangalore, working in a hybrid environment at a client location. You will play a crucial role in ensuring the quality and reliability of our network solutions through comprehensive testing and automation. We are looking for individuals with a strong understanding of Cisco networking, security protocols, and automation frameworks, particularly using Python. Responsibilities: Test Planning and Design: Design and define network topologies and test plans based on functional specifications, including routing and configuration requirements. Develop comprehensive test cases to validate network functionality and security. Network Testing: Conduct functional, integration, and performance testing of Cisco networking devices and solutions. Verify VLAN, NAT, TCP, UDP, ICMP, and routing protocol (e.g., OSPF, BGP) functionalities. Perform security testing, including IPsec, IKEv1, IKEv2, and firewall validation. Automation Development: Develop and automate test cases using Python and relevant frameworks. Automate traffic patterns using traffic generators (Ixia, Spirent, Aastha). Implement API automation using tools like Postman/Inspect for GET, PUT, and POST operations. Develop automation scripts for device configuration and verification. Traffic Generation and Analysis: Utilize traffic generators (Ixia, Spirent, Aastha) to simulate realistic network traffic. Analyze traffic patterns and performance metrics to identify potential issues. Automation of traffic generation. Security Testing: Test and validate security protocols such as IPsec, IKEv1, and IKEv2. Test and validate Firewall functionality. API Testing: Perform API testing using tools like Postman/Inspect. Automate API test cases. Python Development: Develop and maintain Python scripts for test automation. Utilize Python data types, file operations, classes, objects, and regular expressions. Implement automation frameworks using Python. Framework Utilization: Utilize existing automation frameworks and contribute to their development. Understanding of device/UI automation frameworks using python. Troubleshooting and Reporting: Identify and troubleshoot network and software issues. Document test results and provide detailed reports. Provide feedback for product improvement. Required Skills and Experience: 6-12 years of experience in network testing and automation. Strong understanding of Cisco networking concepts and technologies. Proficiency in VLAN, NAT, TCP, UDP, ICMP, and routing protocols (any one). Experience designing and defining network topologies and test plans. Hands-on experience with security protocols (IPsec, IKEv1, IKEv2, firewall). Experience using traffic generators (Ixia, Spirent, Aastha) and automating traffic patterns. Proficient in API testing using Postman/Inspect. Strong Python programming skills, including data types, file operations, classes, objects, and regular expressions. Experience with Python automation frameworks. Experience with testing controllers (Vmanage/DNAC) Experience with Platform Testing, Security, or Routing testing. Interested candidate can share their resume to amit.k@acldigital.com Thanks & Regards Amit Kumar Show more Show less

Job Title / Designation: Executive NOC Engineer / NOC Engineer / Senior NOC Engineer Department: Voice NOC & Technical Assistance Centre (VOIP-Telecom) Job Description: - Providing end-to-end support to one of the leading client from US. Right from creation of tickets to the resolution. - Voice Operations/Services provided to the Commercial customers are Hosted PBX, Local Phone Services, SIP Trunking and PRI, Toll Free Services, Long Distance, Audio Conferencing etc. - Cisco Unified Communications Manager (CUCM) CCNA Voice, CCNP Voice, Cisco Call Manager Express CME, Avaya Aura Contact Center Administration, Technical Assistant Centre TAC Engineer - Good knowledge of Telecom Voice protocols - SIP / SS7 etc. - Ability to understand the SIP/SS7 protocol traces/ladder diagrams from Empirix or knowledge of any other tool will be an added advantage. - Proactive Alarm Monitoring of all the network entities – Routers, Switches, NGN network – Soft Switch / Media Gateways, SBCs, Tx Equipment’s, Cisco ONS, E1/T1 etc. - Maintenance & Operations of Dialogic NGN, Sansay & Acme/Oracle SBCs, Cisco ONS etc. - Work with vendors / carriers on T1 / T3 TDM circuits. Head-to-Head testing on transport layer. - Do regular follow-up with Vendor and provide the updates to customer in timely manner on tickets as necessary; ticketing system needs to be provided by you. - Works as an escalation team to support other teams for any call issues by investigating using SIP/SS7 traces, CDRs and raw switch traces. - Fraud analysis and investigation. - Troubleshooting skills of various carrier / Vendor issues viz. ASR, ACD, PDD, Dead Air, DTMF, RTDTMF, Fax issues, codec mismatch, One Way Audio, Voice Quality, equipment (pbx/hosted pbx), DID, Toll free issues etc. by understanding the network architecture & act accordingly. - Attending Toll Free, Calling card issues. - Understanding all VoIP phone features from the platform perspective and troubleshooting answering rules, on hold, music on hold features etc. - Resolving tickets by making test calls through the switch to replicate, follow up with the carriers, make route changes etc. - Works as an escalation team to support other teams and maintaining agreed SLA. - Basic Understanding of Sansay SBC, Dialogic NGN will be an added advantage too. Other Criteria: - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Team Player - Able to clearly communicate network issues and the status of efforts to resolve problems Thanks & Regards Aruna. P Technical Recruiter 8838607148 Email-aruna.winsolutions@gmail.com Job Types: Full-time, Permanent Pay: ₹212,861.32 - ₹879,515.39 per year Benefits: Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Night shift Rotational shift Supplemental Pay: Joining bonus Overtime pay Performance bonus Shift allowance Yearly bonus Application Question(s): Available for walkin to the location Bopodi? Experience: NOC/VOIP: 2 years (Required) Location: Pune, Maharashtra (Required) Work Location: In person

We're looking for a Senior Network Engineer. Reporting to the Network Manager, our ideal candidate is out-of-the-box ready and motivated to keep themselves on task. This position supports a highly-available, network infrastructure. You'll be part of a team resolving installation, configuration, connectivity and application problems expeditiously to eliminate and/or minimize down time. You'll also work to proactively reduce recurrence of technical problems utilizing standards, procedures, processes and best practices. Responsibilities Install, configure, maintain, optimize, and troubleshoot network hardware globally. Ensure enterprise-wide network scalability and performance through performance monitoring, logging, packet analysis, and event correlation. Create designs for network infrastructure and specifications for individual devices and communications circuits. Create and maintain documentation of network design and modify to ensure network infrastructure is secure, reliable and scalable. Responsible for designing and executing all network upgrades required to allow for rapid company growth. Update and tune corporate firewalls Ensure network meets all required security standards and government regulations. Ensure firmware updates are deployed in a timely manner to mitigate risk. Maintains skills by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Develop project roadmaps, plan and implement project timelines, establish test plans, and recommend and implement new network technologies. Work with vendors, operational users, and technical personnel in a cross-team capacity. Other duties as assigned. Qualifications Bachelors Degree preferred. 8+ years experience in a broad scope Network Engineer role. AWS experience in setting up VPC, Transit Gateways, etc. Experience with Palo Alto Networks Firewalls preferred. Experience with firewalls, VPN technologies, monitoring systems, and Wi-Fi. QoS experience. Cisco Certification (CCNA or CCNP) a plus, but not required. AWS Certified Advanced Networking certification a plus, but not required. Experience with dynamic routing protocols such as BGP and best practices for availability and performance. Experience with internet architectures including multi-homing with ISPs, traffic engineering through manipulation of BGP attributes and best practice in peering. Data center switching with Cisco Nexus experience. Understanding of VoIP support systems on a network Scripting, such as PHP a strong asset. Limited travel may be required, including internationally. Ability to provide support during off-hours and during incident situations.

JD: Enterprise Network Program Manager Job Summary: We are seeking an experienced Enterprise Network Program Manager to lead and deliver large-scale, multi-site network transformation programs across the globe for customer having a footprint of more than 100+ offices and facilities. The role requires in-depth expertise in SD-WAN design and rollout, LAN/WLAN across multiple OEMs, cloud security platforms, and core infrastructure services such as DDI, PAM, and ITSM (ServiceNow). The candidate will play a pivotal role in managing global initiatives and programs focused on site modernization and network automation to support business growth, security, and agility. Key Responsibilities: Program & Transformation Management: Lead enterprise-wide network transformation and site rollout programs for customers covering over 100 offices globally. Develop program charters, integrated plans, roadmaps, and KPIs; manage delivery across multiple time zones and geographies. Oversee end-to-end SD-WAN strategy, migration planning, PoCs, and phased deployments (e.g., Cisco Viptela, Silver Peak, Meraki). Manage global network segmentation and security zoning projects in coordination with cybersecurity teams. Network & Platform Technology Oversight: Deliver complex LAN/WLAN deployments and upgrades across varied OEMs (Cisco Catalyst, Aruba, Juniper, Fortinet). Ensure performance, resilience, and scalability of the SD-WAN overlay and underlay networks. Drive core platform implementations and upgrades for DDI (Infoblox/BlueCat), PAM (CyberArk/BeyondTrust/PAM360), and integration with ServiceNow CMDB and workflows. Collaborate with UC/Collaboration teams on deployment of Microsoft Teams, Cisco Webex, and SIP trucking modernization. Vendor, Partner & Stakeholder Management: Coordinate multi-vendor engagements for hardware, services, and cloud integrations. Act as the escalation point and governance lead across external SIs, OEMs, MSPs, and telecom providers. Regularly brief executive stakeholders and site leadership on program health, risks, and achievements. Financial Management & Resourcing: Develop and manage detailed program budgets, including hardware/software procurement, services, labor, and contingency planning. Track actuals vs. forecasts; ensure budget compliance and optimize cost across regions and project phases. Own vendor SOW review, PO tracking, invoicing, and financial reporting in alignment with Finance and Procurement teams. Plan and manage internal and external resource allocation across multiple regions and time zones, ensuring optimal team utilization and capability alignment. Lead resource demand planning in collaboration with Network Operations, Engineering, and PMO leadership. Automation & Innovation: Lead network automation initiatives using Ansible, Python, or similar frameworks for configuration, monitoring, and self-healing capabilities. Establish operational telemetry and automation hooks into SD-WAN orchestrators, ITSM, and security platforms. Foster a DevNetOps culture to drive continuous improvement and faster time-to-value. Required Qualifications: Bachelor’s degree in computer science, Networking, or related field (master’s preferred). 15+ years of experience leading large-scale, multi-site network programs in global enterprise environments. 5+ years of hands-on SD-WAN program experience including architecture, vendor selection, deployment, and lifecycle support. Extensive knowledge of LAN/WLAN across diverse OEMs (Cisco, Aruba, Meraki, Fortinet). Proven experience with: SD-WAN technologies (Cisco Viptela, Silver Peak, Meraki SD-WAN) Cloud security solutions (Zscaler, Prisma Access, Netskope) DDI (Infoblox, BlueCat) PAM (CyberArk, BeyondTrust) ITSM/CMDB (ServiceNow) Familiarity with enterprise VoIP, SIP, unified communications (Teams, Webex, Zoom). Experience with scripting/automation (Python, Ansible) and API integrations. PMP, PgMP, or PRINCE2 certified; ITIL and/or Agile certifications preferred. Key Competencies: Strong strategic thinking with ability to align network transformation with business needs. Deep understanding of WAN/LAN architectures in hybrid cloud and distributed enterprise environments. Excellent stakeholder engagement and communication skills, including executive presentations. High proficiency in project governance, risk management, and vendor negotiations. Ability to manage cross-cultural teams and coordinate across multiple time zones. Travel Requirements: Occasional international and domestic travel required (<20%), depending on program phase. Show more Show less

We are looking for a skilled and detail-oriented Telecommunication Engineer to manage, design, implement, and maintain our communication systems. The ideal candidate will have a solid understanding of telecommunication systems, including wireless, satellite, fiber optics, and VoIP technologies. Key Responsibilities : Design and implement telecommunication systems and solutions. Monitor network performance and troubleshoot connectivity issues. Perform regular system upgrades and preventive maintenance. Collaborate with vendors, service providers, and cross-functional teams. Conduct testing and validation of telecom equipment. Ensure compliance with national regulations and industry standards. Prepare technical documentation and reports. Show more Show less

Company Description Vialto Partners is a global organization focused on transforming the mobility ecosystem for multinational organizations and their employees. With over 7,000 professionals, Vialto Partners offers tax solutions, immigration services, compensation and rewards management, and dynamic work strategies worldwide. The organization is driving the mobility ecosystem forward to create a more connected and efficient global workforce management system. Role Description This is a full-time on-site role for a Lead of Network & VOIP Solutions located in the Greater Hyderabad Area. The Lead of Network and VoIP operations role will provide technical expertise and senior leadership to manage all aspects of network operations for the Vialto Partner's global infrastructure, including wide-area networks, cloud datacenter networks, and campus/corporate networks. This is a critical role with overall technical operations responsibility and accountability to deliver best-in-class network availability, security and performance to all of Vialto Partners's internal and external customers. The successful candidate will provide vision, direction, and leadership for the global Network Engineering, NOC, and VoIP teams for Vialto Partner's. This position is a key leader for the infrastructure team and will be collaborating with other teams internationally across the organization. Job Scope The successful candidate will provide – ● Senior technical leadership and expertise across LAN, WLAN, SD-WAN, Cloud infrastructure, Unified Communications, and VPN operating environments supporting cloud data centers and approximately 140 global offices as well as a mobile workforce ● Manage service providers across different countries to support a global network infrastructure ● The successful candidate will have responsibility and accountability across several key areas, including: Operations planning, strategy & continuous improvement efforts Network tools selection, operations, and administration Establish best-practice methodologies based on metrics-based KPIs for incident/change/problem management in a global, 24x7, high-availability, critical production environment Support application performance over a global network utilizing the public internet as the primary backbone. Drive the development of innovative network operations processes and tools from concept to delivery Provide project leadership for network technology deployments for LAN, SD-WAN, and wireless networks to manage demands from projects and technology upgrades including recommendations for vendor tools/solutions and global alignment of networks. Oversee network operations projects, including budgeting, planning, implementation, maintenance, administration, staffing and logistics for an international organization. Strong understanding of budgets and financials, and measuring business value with ability to manage projects to budgets Manage oversight of complex network operations processes based on a combination of vendors, custom solutions, and internal resources. Support adoption of new technologies and tools, and recommend capability improvements to network and security operations. Analyze networks from a cost, capacity, and forecast perspective, and evaluate new network operations technologies and applications. Develop strategic roadmaps to ensure network operations goals are met. Work closely with other departments to proactively ensure network operations capabilities are capable of handling emerging and future business requirements. Ensure service-level targets are met, and address all service-level complaints. Ensure network operations are conducted according to corporate standards, and in compliance with external standards as defined in company objectives Network operations incident management, change management and problem management, as well as network security function Provide subject matter expertise in interactions with partners and customers, program manage collaboration projects externally and internally. Responsible for efficient management of technology portfolio including hardware, SD-WAN circuits and contracts, contract services Required Experience Twelve (12) years of advanced level experience working with networking hardware and software including network design and implementation. Eight (8) years supervision and management experience of a technical network management team of at least 15 technicians. Demonstrated knowledge of network service delivery to include availability, reliability, security, administration and management, capacity planning, life-cycle management, roadmap, inventories, etc. Experience in managing technical projects through a project management process and relevant tools to ensure on-time, on-scope, and on-budget delivery of project deliverables. Demonstrated knowledge and experience in managing a complex budget through the planning, budgeting, and operations for multiple budgets within the unit. Additional Qualifications Considered ● CCNP, CCIE, or related industry certifications. ● Expert level knowledge in routers, switches, firewalls, and VPNs. ● Experience in supporting Zscaler Private Access and Zscaler Digital Experience ● Experience in supporting cloud-based network infrastructure including Azure. ● Experience in supporting or delivering technology services for a global organization. Show more Show less

Job Summary: We are seeking an experienced NOC Manager with strong expertise in VoIP, Asterisk, Linux, and networking to oversee and optimize our telephony and network operations. The ideal candidate will have hands-on experience with Kamailio/OpenSIPS, SIP, TCP/IP, and scripting (Bash, Python, PHP, Perl). Knowledge of AI/ML and open-source technologies will be an added advantage. Key Responsibilities: Technical Operations & Maintenance: Operate, maintain, and expand SIP proxies (Kamailio/OpenSIPS). Manage Asterisk-based systems (AGI, AMI, ARI, IPPBX, EPBAX, custom PBX). Troubleshoot VoIP gateways, SBCs, and telephony routing issues. Ensure high availability, security, and performance of Linux servers (Ubuntu, CentOS, Debian). Handle Level 3 escalations for critical telephony and network issues. Monitoring & Optimization: Design and maintain monitoring and alerting systems for VoIP services. Analyze telephony traffic patterns to detect anomalies and optimize performance. Resolve NAT, PAT, and firewall-related VoIP issues. Automation & Development: Develop scripts in Bash, Python, Perl, PHP for automation. Work with MySQL/MongoDB databases for call routing and billing systems. Implement new telephony functionalities and integrations. Team & Process Management: Lead and mentor NOC engineers in troubleshooting and best practices. Coordinate with cross-functional teams for seamless operations. Maintain documentation and SOPs for network and VoIP services. Required Skills & Qualifications: 3-5 years of hands-on experience in Asterisk, VoIP, and Networking. Strong knowledge of Linux (Ubuntu, CentOS, Debian), Bash, TCP/IP, SIP. Experience with Kamailio/OpenSIPS, VoIP gateways, and SBCs. Proficiency in scripting (Python, Bash, Perl, PHP). Understanding of NAT, PAT, firewalls, and VoIP security. Experience with MySQL/MongoDB and call billing systems. Excellent communication, problem-solving, and teamwork skills. Show more Show less

Our client is looking for an experienced Project Manager with a strong background in Agile and Waterfall project management methodologies, preferably within the telecommunications domain to help them with the following:- Key Responsibilities:- 1. End-to-End Project Management: Lead and manage multiple projects from initiation to closure, using Agile, Waterfall, or hybrid approaches as appropriate. 2. Stakeholder Engagement: Serve as the primary point of contact for international clients, ensuring clear communication, managing expectations, and delivering on commitments. 3. CXO Presentations: Prepare and deliver high-impact presentations and status updates to CXO-level stakeholders internally and externally. 4. Team Coordination: Coordinate cross-functional teams, including business analysts, developers, testers, and vendors, to ensure project deliverables are met on time and within scope. 5. Risk Management: Proactively identify, analyse, and mitigate project risks and issues. Skills Required 1. Strong experience in Agile (Scrum, SAFe, Kanban) and Waterfall methodologies. 2. Hands-on experience managing projects in the telecommunications domain (e.g., OSS/BSS, network rollout, 5G, VoIP, fibre deployment, etc.). 3. Proven ability to work with global clients and multicultural teams. 4. Outstanding verbal and written communication skills with the ability to convey complex ideas clearly and effectively. Show more Show less

Job Title: VOICE / VOIP / NOC Engineer Location: Pune (Work from Office) Number of Openings: 15 Experience Required: 2 to 6 years Notice Period: Immediate Joiners Only Salary Budget: Up to ₹8 LPA Work Mode: 24/7 Shift Environment Job Description We are looking for dynamic and experienced VOICE / VOIP / NOC Engineers to join our team in Pune . The ideal candidates should have a solid background in network operations and voice technologies, excellent communication skills, and must be open to working in a 24/7 shift environment. Key Responsibilities Monitor and maintain VOIP/Voice network infrastructure and services. Troubleshoot network and VOIP-related issues and provide quick resolutions. Configure and manage network devices like routers, switches, firewalls, and voice gateways. Work closely with telecom vendors and service providers. Provide L1/L2 support and escalate complex issues to senior engineers or vendors. Maintain detailed documentation of incidents and resolutions. Ensure high availability and reliability of voice communication systems. Participate in shift rotations including night shifts and weekends. Key Requirements Experience: 2 to 6 years in VOICE/VOIP/NOC roles. Strong knowledge of VOIP technologies, SIP, RTP, and network protocols. Hands-on experience with NOC operations, incident management, and root cause analysis. Excellent verbal and written communication skills are mandatory. Must be willing to work in a 24/7 environment including night shifts and holidays. Immediate joiners preferred. Skills: noc operations,communication skills,operations,us exposure,root cause analysis,voip engineer,network protocols,communication,communication systems,incident management,voip,noc engineer,voice,rtp,sip Show more Show less

Company Description Unified Voice Communication is a globally recognized VoIP service and solutions provider operating in India since the year 2003. With over 1000 corporate clients across the country, we are dedicated to bringing the latest technology in VOIP to offer innovative services and solutions in the telecom domain. Our infrastructure includes world-class facilities in Chennai, Bengaluru, and Pune, India. Role Description This is a full-time on-site role as an Influencer Marketing Coordinator located in Pune. The Influencer Marketing Coordinator will be responsible for managing relationships with influencers, developing and executing influencer marketing campaigns, monitoring and analyzing campaign performance, and identifying new opportunities for influencer partnerships. Qualifications Experience in influencer marketing and social media campaigns Strong communication and interpersonal skills Ability to analyze data and campaign performance Creativity and strategic thinking Experience in the telecom or technology industry is a plus Bachelor's degree in Marketing, Communication, or related field Show more Show less

Rle: VOICE / VOIP / NOC ENGINEER Years of experience - 2 to 6 years Location - Bopodi , Pune (Work from office) Notice Period – Need to join within 15 days only Excellent Communication skill is mandatory Budget – up to 8 LPA Job Description: - Providing end-to-end support to one of the leading client from US. Right from creation of tickets to the resolution. - Voice Operations/Services provided to the Commercial customers are Hosted PBX, Local Phone Services, SIP Trunking and PRI, Toll Free Services, Long Distance, Audio Conferencing etc. - Cisco Unified Communications Manager (CUCM) CCNA Voice, CCNP Voice, Cisco Call Manager Express CME, Avaya Aura Contact Center Administration, Technical Assistant Centre TAC Engineer - Good knowledge of Telecom Voice protocols - SIP / SS7 etc. - Ability to understand the SIP/SS7 protocol traces/ladder diagrams from Empirix or knowledge of any other tool will be an added advantage. - Proactive Alarm Monitoring of all the network entities – Routers, Switches, NGN network – Soft Switch / Media Gateways, SBCs, Tx Equipment’s, Cisco ONS, E1/T1 etc. - Maintenance & Operations of Dialogic NGN, Sansay & Acme/Oracle SBCs, Cisco ONS etc. - Work with vendors / carriers on T1 / T3 TDM circuits. Head-to-Head testing on transport layer. - Do regular follow-up with Vendor and provide the updates to customer in timely manner on tickets as necessary; ticketing system needs to be provided by you. - Works as an escalation team to support other teams for any call issues by investigating using SIP/SS7 traces, CDRs and raw switch traces. - Fraud analysis and investigation. - Troubleshooting skills of various carrier / Vendor issues viz. ASR, ACD, PDD, Dead Air, DTMF, RTDTMF, Fax issues, codec mismatch, One Way Audio, Voice Quality, equipment (pbx/hosted pbx), DID, Toll free issues etc. by understanding the network architecture & act accordingly. - Attending Toll Free, Calling card issues. - Understanding all VoIP phone features from the platform perspective and troubleshooting answering rules, on hold, music on hold features etc. - Resolving tickets by making test calls through the switch to replicate, follow up with the carriers, make route changes etc. - Works as an escalation team to support other teams and maintaining agreed SLA . - Basic Understanding of Sansay SBC, Dialogic NGN will be an added advantage too. Other Criteria : - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Team Player - Able to clearly communicate network issues and the status of efforts to resolve problems Show more Show less

Requisition ID: 279568 Relocation Authorized: National - Family Telework Type: Full-Time Office/Project Work Location: Various Bechtel Project Locations Extraordinary Teams Building Inspiring Projects Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place. Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers’ objectives to create a lasting positive impact. We serve the Energy; Infrastructure; Mining & Metals; Nuclear, Security & Environmental and Manufacturing & Technology markets. Our services span from initial planning and investment, engineering through construction, start-up, commissioning and operations. Core to Bechtel are our values – ethics, safety, quality, people, culture, relationships, innovation and sustainability, and our covenants – integrity, respect, collaboration, trust, and delivery. They are what we believe, what customers can expect, and how we deliver. Bechtel India is a global operation that supports execution of projects and services around the world. Working seamlessly with business line home offices, project sites, customer organizations and suppliers, our teams have delivered more than 125 projects since our inception in 1994. Our offices in Gurgaon, Vadodara and Chennai will grow significantly and sustainably with exciting career opportunities for both professionals and young graduates who are passionate about creating a cleaner, greener, and safer world; building transformational infrastructure; making decarbonization a reality; and protecting people and the environment. Job Summary Bechtel India Office is currently seeking Control Systems & Telecom Engineers for Manufacturing and Technology (M&T) and Infrastructure Projects especially related to Data Centers and Technological Buildings. The ideal candidate, in addition to meeting all the Essential Job Duties and Job Knowledge need to be a self-starter and possess strong oral and written communication skills. Job Dimensions Supervision Received Receives technical and administrative supervision from Engineering Group Supervisor Supervision Exercised Provide technical direction to the team including Engineers of Data Centers and Smart Cities; Control Systems and Telecom Engineers Contacts Maintains contact with the immediate work group or discipline and interfaces with other disciplines as specifically directed. Major Responsibilities Study of Process Flow Diagrams, P&ID’s and develop Interlock and Protection Logic Diagrams. Preparation / Review of Engineering drawings & documents like I/O Scheduling, Wiring Drawing, Cable Schedule, Loop Drawings, Instruments Location & Installation Drawing, Cable Route & Tray Route Layout, JB Termination Drawing, Control & network patch panels drawings. Design of Structured cabling infrastructure for Data Centers, Smart Cities and other Infrastructures. Design of Mechanical, Electrical and Plumbing (MEP), Uninterruptible Power Supplies (UPSs), Precision Air Conditioning (PAC) including preparation of Material Take-Offs (MTOs). Design and Engineering of Building Management System (BMS) which includes controlling and monitoring of Building’s mechanical and electrical equipment such as HVAC, lighting, power systems, fire systems, access control and security systems. Design and Engineering of Fire Detection, Fire & Gas Safety Systems and Early Warning & Smoke Detection System for Buildings. Design and Engineering of CCTV, Surveillance System, PAGA, Access Control Systems and Intrusion Detection Systems. Review of 3D Model in S3D and Autodesk Revit using SPR or Navisworks and be a stakeholder in 30%, 50% and 90% Model Reviews with Client, Vendor and Subcontractors in BIM environment. Design and Engineering of Leak Detection System and interface with Building Management System. Preparation of Subcontract Requisitions and Bid Evaluation and Vendor Print Review. Telecommunication system design including design of campus backbone cabling, trays and conduits connecting various buildings. Designing Wireless LAN with wireless access points and wireless control points. Develop System Architecture of Telecom Networks including selection of network switch, routers, firewall and VOIP based equipment’s and phone. Review of Hazardous Production Material Monitoring System Basic Qualifications Education and Experience Requirements: A recognized bachelor’s degree in Engineering in Electrical & Electronics, Electronics & Telecommunications or Instrumentation & Control Systems from an accredited college or university. 12 – 16 years of industry experience for Level 1 and 16+ years for Level 2. Preferred Qualifications Engineering and Design experience in EPC and/or FEED Projects. Experience in Design and Engineering of Manufacturing and Technology (M&T) like Data Centers and Infrastructure Projects like Smart City, Rail Systems, Airports or Technological Buildings. Required Knowledge And Skills Wide exposure in the design of the Data Centers and Smart Cities Proficient in Building Management System and review of BMS System architecture to integrate third party systems via existing vendor protocols including, as a minimum, Lon Talk, BACnet and MODBUS TCP/IP. Thorough knowledge in handling of HVAC Systems such as CHILLERS, FAHU, AHU, FCU, DX Type Package Units, Split AC Units, Heat Exchangers, Pumps, Motors, Dosing Systems, Compressors, Lifts/Elevators, Exhaust Fans for Buildings in Large Infrastructure Projects. Designing of multi service network including networking, server systems, structured cabling, telephone systems, access control and CCTV System, PAS systems. Development of graphics with SCADA Software for various process applications development, alarms, real time & historical trends. Design experience of Surveillance System including CCTV System, Intrusion Detection System, Access Control System, and integration with Plant SCADA network system. Experience in Interface and Signal Exchange between various electrical drives Motors, VFD, Soft Starters with MCC and Switchgear Network. Working knowledge of 3D Model Review in S3D and Auto Desk Revit using SPR and Navisworks. Total Rewards/Benefits For decades, Bechtel has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total Rewards Diverse Teams Build The Extraordinary As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent. We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably. Click here to learn more about the people who power our legacy. Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law. Applicants with a disability, who require a reasonable accommodation for any part of the application or hiring process, may e-mail their request to acesstmt@bechtel.com Show more Show less

Requisition ID: 279569 Relocation Authorized: National - Family Telework Type: Full-Time Office/Project Work Location: Various Bechtel Project Locations Extraordinary Teams Building Inspiring Projects Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place. Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers’ objectives to create a lasting positive impact. We serve the Energy; Infrastructure; Mining & Metals; Nuclear, Security & Environmental and Manufacturing & Technology markets. Our services span from initial planning and investment, engineering through construction, start-up, commissioning and operations. Core to Bechtel are our values – ethics, safety, quality, people, culture, relationships, innovation and sustainability, and our covenants – integrity, respect, collaboration, trust, and delivery. They are what we believe, what customers can expect, and how we deliver. Bechtel India is a global operation that supports execution of projects and services around the world. Working seamlessly with business line home offices, project sites, customer organizations and suppliers, our teams have delivered more than 125 projects since our inception in 1994. Our offices in Gurgaon, Vadodara and Chennai will grow significantly and sustainably with exciting career opportunities for both professionals and young graduates who are passionate about creating a cleaner, greener, and safer world; building transformational infrastructure; making decarbonization a reality; and protecting people and the environment. Job Summary Bechtel India Office is currently seeking Control Systems & Telecom Engineers for Large Infrastructure Projects especially related to Technological Buildings. The ideal candidate, in addition to meeting all the Essential Job Duties and Job Knowledge need to be a self-starter and possess strong oral and written communication skills. Job Dimensions Supervision Received Receives technical and administrative supervision from Engineering Group Supervisor Supervision Exercised Provide technical direction to the team of Control Systems and Telecom Engineers and Designers Contacts. Maintains contact with the immediate work group or discipline and interfaces with other disciplines as specifically directed. Major Responsibilities Study of Process Flow Diagrams, P&ID’s and develop Interlock and Protection Logic Diagrams. Preparation / Review of Engineering drawings & documents like I/O Scheduling, Wiring Drawing, Cable Schedule, Loop Drawings, Instruments Location & Installation Drawing, Cable Route & Tray Route Layout, JB Termination Drawing, Control & network patch panels drawings. Design and Engineering of Building Management System (BMS) which includes controlling and monitoring of Building’s mechanical and electrical equipment such as HVAC, lighting, power systems, fire systems, access control and security systems. Design and Engineering of Fire Detection, Fire & Gas Safety Systems and Early Warning & Smoke Detection System for Buildings. Design and Engineering of CCTV, Surveillance System, PAGA, Access Control Systems and Intrusion Detection Systems. Review of 3D Model in S3D and Autodesk Revit using SPR or Navisworks and be a stakeholder in 30%, 50% and 90% Model Reviews with Client, Vendor and Sub- Contractors in BIM environment. Design and Engineering of Leak Detection System and interface with Building Management System. Preparation of Subcontract Requisitions and Bid Evaluation and Vendor Print Review. Telecommunication system design including design of campus backbone cabling, trays and conduits tying various buildings. Designing Wireless LAN with wireless access points and wireless control points. Develop System Architecture of Telecom Networks including selection of network switch, routers, firewall and VOIP based equipment’s and phone. Review of Hazardous Production Material Monitoring System Required Knowledge, Skills, And Abilities Proficient in Building Management System and review of BMS System architecture to integrate third party systems via existing vendor protocols including, as a minimum, Lon Talk, BACnet and MODBUS TCP/IP. Thorough knowledge in handling of HVAC Systems such as CHILLERS, FAHU, AHU, FCU, DX Type Package Units, Split AC Units, Heat Exchangers, Pumps, Motors, Dosing Systems, Compressors, Lifts/Elevators, Exhaust Fans for Buildings in Large Infrastructure Projects. Designing of multi service network including networking, server systems, structured cabling, telephone systems, access control and CCTV System, PAS systems. Development of graphics with SCADA Software for various process applications development, alarms, real time & historical trends. Design experience of Surveillance System including CCTV System, Intrusion Detection System, Access Control System, and integration with Plant SCADA network system. Working knowledge of 3D Model Review in S3D and Auto Desk Revit using SPR and Navisworks. Education And Experience Requirements A recognized bachelor’s degree in engineering in Electrical & Electronics, Electronics & Telecommunications or Instrumentation & Control Systems from an accredited college or university. For Level 1, 4 - 7 years of working experience and for Level 2, 8-11 years of r elevant experience in leading large complex Infrastructure Project. Engineering and Design experience in EPC and/or FEED Projects. Experience in Design and Engineering of Large Infrastructure Project like Smart City, Rail Systems, Airports or Technological Buildings. Total Rewards/Benefits For decades, Bechtel has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total Rewards Diverse Teams Build The Extraordinary As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent. We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably. Click here to learn more about the people who power our legacy. Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law. Applicants with a disability, who require a reasonable accommodation for any part of the application or hiring process, may e-mail their request to acesstmt@bechtel.com Show more Show less

Dear All TCS is hiring for Oracle Unified Inventory Management (UIM) 7.2.X Location: Hyderabad/Chennai Exp: 5 to 9 years 5 -9 years of experience & Strong knowledge of Oracle Unified Inventory Management (UIM) 7.2.X UIM (cartridge development, Installation) Extension Points configuration and rule set development Model logical as well as physical inventory in UIM cartridge Integration of UIM with upstream systems using web services SFWS , Custom web services, UIM APIs UIM PSR model & be able to model logical as well as physical inventory in UIM cartridge Able to develop rule sets, extension points, etc in the cartridge. UIM Inventory Managers such as Service Manager, CO Manager, Search Criteria Manager etc Able to develop Calculate Technical Actions for the services. Knowledge on conceptual modelling Good knowledge of Network domain such as Wireless, Cable, DSL, VoIP Enterprise & Retail Voice /Data / GSM implementation experience. Core skills in: UIM, Unix, Java, PL, SQL. Should have good working knowledge in UNIX / LINUX environment / Unix Shell Scripts. Must be able to Experience troubleshooting/configuring base application packages. Must be able to install and maintain documentation standards. Ability to work independently based on inputs from LLD. Good interpersonal and communication skills. Good problem solving skills. Ability and inclination to learn new products, packages quickly. Hands-on experience in developing and debugging WebServices Understanding of the Oracle RODOD/RSDOD Solution . Should possess awareness of TMF/eTOM, SID Data Model & Oracle RODOD/RSDOD Solution Should be able to perform code build and deployment of the completed codes into the development and testing environment. Should be able to work both as an individual and in a team. Education - Should have done BE/BTech/MCA/MTech in any of this branch - Computer Science, Electrical, Electronics, and Telecommunications. Thank You Hymavathi D Show more Show less

Company Description ThreatXIntel is a startup cyber security company dedicated to providing customized, affordable solutions to protect businesses from cyber threats. Our team offers services in cloud security, web and mobile security testing, cloud security assessment, and more. We take a proactive approach to security, continuously monitoring and testing clients' digital environments to identify vulnerabilities. Role Description We are seeking a Voice SIP Engineer with hands-on experience supporting large-scale VoIP/SIP networks and contact center infrastructures . The role focuses on maintaining and optimizing SIP call delivery , session management systems , and voice routing architecture , including Oracle SBCs. The ideal candidate will have experience with packet-level troubleshooting , scripting for automation, and voice cloud integrations. Key Responsibilities Install, configure, and maintain Oracle Session Border Controllers and session routers Support and optimize Session Management Systems (SMS) in a Contact Center environment Troubleshoot and analyze SIP call flows using tools like Wireshark , NetScout , Observer , or Enterprise Operations Monitor Support the infrastructure for VoIP/SIP delivery in high-volume contact centers Automate voice infrastructure tasks using PowerShell , Python , or JavaScript Contribute to system scalability, resilience, and performance optimization Develop and maintain software-defined infrastructure in CI/CD pipelines Collaborate on voice integration with cloud services Required Skills and Experience 4+ years of experience installing and maintaining Oracle SBCs (session routers, transport, registration) 4+ years of experience with SIP/VoIP network troubleshooting 4+ years supporting large contact center environments Proficiency with SIP trace analysis and packet capture tools Experience supporting Session Management Systems Hands-on scripting with Python , PowerShell , or JavaScript Familiarity with CI/CD pipeline development and infrastructure-as-code practices Understanding of voice integration with cloud platforms (e.g., Azure, AWS, Genesys Cloud, Twilio) Nice to Have Experience with cloud telephony , SIP trunking to cloud platforms Exposure to automated voice testing or synthetic monitoring solutions Familiarity with Agile methodologies or DevOps practices Show more Show less

Telecommunications Engineer- Night Shift CAB Facility is provided Primary Skills: Crestron (AV & Conferencing): Installation, configuration, and support of Crestron-based audio-visual systems for meeting rooms and collaboration spaces. Polycom VoIP Conference Phones: Configuration, deployment, and troubleshooting of Polycom VoIP conferencing phones. Poly ATA 400/402 Gateway Management: Setup, management, and maintenance of Analog Telephone Adapter (ATA) devices for voice services. Analog Voice Gateway: Level-2 support for configuration, testing, and troubleshooting of analog voice gateways, ensuring optimal voice communication performance. Show more Show less

Company Description Skillyards, a leader in the tech industry, is establishing an IT Hub in the city of Taj, Agra. Offering practical training programs in rapidly growing fields such as Full-Stack Web Development, Digital Marketing, UI/UX Design, and more, Skillyards is revolutionizing traditional training methods in India. Join us to be part of the new age revolution! Role Description This is a full-time on-site role for a Telecommunications Specialist located in Agra. The Telecommunications Specialist will be responsible for managing and maintaining telecommunications systems, troubleshooting issues, providing exceptional customer service, and ensuring seamless communication within the organization. Qualifications Telecommunications Systems and Telecommunications skills Strong Communication abilities Troubleshooting expertise Customer Service skills Experience in network infrastructure Knowledge of VoIP systems Ability to work well under pressure Relevant certification in Telecommunications or related field Show more Show less

Role Description We are seeking a skilled VoIP Specialist for a full-time hybrid role based in Hyderabad, with the option for partial remote work. The successful candidate will develop live streaming, one-on-one, and group video calling features using WebRTC, MediaSoup, or libraries like LiveKit. Responsibilities include resolving Socket.IO connection issues for chat functionality and integrating these features into our existing application, TASO, available on the App Store and Google Play. The application’s frontend is built with Flutter, and the backend is powered by Node.js. Key Responsibilities: Develop and implement live streaming and video calling (1:1 and group) features using WebRTC, MediaSoup, or LiveKit. Troubleshoot and resolve Socket.IO connection issues for real-time chat functionality. Integrate solutions into the TASO application (Flutter frontend, Node.js backend). Qualifications: Proven expertise in VoIP technologies, WebRTC, MediaSoup, or similar libraries. Strong experience in iOS and Android app development using Flutter Strong experience with Flutter, Node.js, and Socket.IO. Ability to work independently and collaboratively in a hybrid work environment. Apply now to join our innovative team and enhance the TASO application! Show more Show less

Minimum of 5-10 years of progressive experience in Contact Center network operations, with significant hands on experience managing AVAYA, NICE, Genesys & Five9 Contact Center & Unified Communication Systems Deep Understanding of OS, Network & VoIP protocols: Linux, TCP/IP, VLANs, WAN, DHCP, SNMP, NTP, SIP, H.323, H.248, WebRTC, Computer Telephony Integration, PSTN Proven experience leading and managing teams of network engineers. SBC, Firewall, NAT traversal, Troubleshoot Packet Loss, Delay, Codecs Having experience Solutioning of contact center environments, CTI, PBX, ACD, IVR, CRM, Web technologies: HTTP/XML/ASP/JSP, web servers Experience with Contact Center Environment: Contact Center Agents Floor, IP Phones, Digital Phones, Unified Communications, Presence, Speech to Text, Text to Speech, Speech Recognition, Voice & Screen Recording, Quality Management, Quality Assurance, Data Analytics, Reports for Business Insight Experience working on Contact center architecture (Five9 Customer Journey, Global Voice, Intelligent Omnichannel Routing, Digital Engagement, Unified Communications, Agent Desktop, CRM, Agent Assist, Customer Journey Tools, Reporting Analytics, API’s, SDK’s, Workflow Automation, WFO, Engagement Workflow, Supervisor Tools ) Experience working on Contact center architecture (Genesys AI Powered Cloud CX, EX, Genesys Edge Series, Genesys Predictive Routing ) Experience working on NICE Contact center Solutions (CXOne, Customer Service Automation, AI for Customer Experience, Digital & Self Service, Journey Orchestration & Routing, Work Force Engagement & Management, CX Analytics, Agent Assist, Open Cloud Platform ) Transformation to AI : AI based Contact Center Operations using VoiceBot, BioMetrics Communication: Strong Verbal & Written communication skills and the ability to collaborate effectively with colleagues and customers. Show more Show less

Company Overview Network Operations Engineer The Competitive and Dynamic nature of our business translates into an environment which will give you the opportunity to demonstrate both skills and talent. In this regard you will: Play a key role in the operation of the production network infrastructure and its supporting ecosystem. Perform investigations and provide timely resolution to incidents affecting a vast array of network and security technologies in data centres and offices, spread across the globe. Coordinate complex troubleshooting efforts together with the other IT teams and have the opportunity to progress beyond understanding purely networking concepts. Prepare and roll out basic changes on classic network equipment, firewalls, load balancers and WiFi infrastructure using a big variety of tools, Ansible or the CLI. Support the design engineers with major projects related deployments. Manage the network infrastructure life cycle by fine tuning and enriching our monitoring systems, rolling-out periodical and critical upgrades, creating performance reviews and proposing improvements as well as maintaining accurate documentation. If you have hands-on experience with the majority of below core topics and technologies, we should talk: Arista and Cisco advanced routing and switching technologies and protocols BGP and IGP routing protocols Policy based routing Multicast Gateway redundancy protocols WAN/LAN/WLAN topologies VPC NAT Network tunnelling technologies such as GRE and IPSec Traffic shaping and QoS Experience with monitoring systems, SNMP and incident handling ITIL version 3 or 4 Foundation certification (not older than 3 years) Knowledge regarding any of the below would also be nice to have: Overlay technologies such as VxLAN Cisco ISE TACACS and Radius Palo Alto security products F5 application load balancers Infoblox DNS, DHCP, IPAM and NTP services Ansible automation Python and Perl scripting languages Multimedia/VoIP solutions (SIP) Cloud networking VMware virtualization Linux basic knowledge Virtual testing environments such as EVE-NG and GNS3 Preferred Skills and Qualifications: 5+ years experience as a network operation engineer within a production environment. CCNA, ideally CCNP, level qualification or equivalent proven experience and skills. Excellent analytical and problem-solving capabilities with great attention to detail and a methodical work style. Experience working in data centers and understanding data center infrastructure. Strong communication and interpersonal skills as well as customer service orientation. Financial institution network operation experience is desired Company Benefits Perks Competitive salary package. Performance-based annual bonus ( cash and stocks ). Hybrid working model ( 3 days office/week ). Group Medical Life Insurance. Modern offices with free amenities fully stocked cafeterias. Monthly food card company-paid snacks. Hardship/shift allowance with company-provided pickup drop facility* Attractive employee referral bonus. Frequent company-sponsored team-building events and outings. Depending upon the shifts. ** The benefits package is subject to change at the managements discretion.

Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment. IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments. Barrons has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology. Network Operations Engineer The Competitive and Dynamic nature of our business translates into an environment which will give you the opportunity to demonstrate both skills and talent. In this regard you will: Play a key role in the operation of the production network infrastructure and its supporting ecosystem. Perform investigations and provide timely resolution to incidents affecting a vast array of network and security technologies in data centres and offices, spread across the globe. Coordinate complex troubleshooting efforts together with the other IT teams and have the opportunity to progress beyond understanding purely networking concepts. Prepare and roll out basic changes on classic network equipment, firewalls, load balancers and WiFi infrastructure using a big variety of tools, Ansible or the CLI. Support the design engineers with major projects related deployments. Manage the network infrastructure life cycle by fine tuning and enriching our monitoring systems, rolling-out periodical and critical upgrades, creating performance reviews and proposing improvements as well as maintaining accurate documentation. If you have hands-on experience with the majority of below core topics and technologies, we should talk: Arista and Cisco advanced routing and switching technologies and protocols BGP and IGP routing protocols Policy based routing Multicast Gateway redundancy protocols WAN/LAN/WLAN topologies VPC NAT Network tunnelling technologies such as GRE and IPSec Traffic shaping and QoS Experience with monitoring systems, SNMP and incident handling ITIL version 3 or 4 Foundation certification (not older than 3 years) Knowledge regarding any of the below would also be nice to have: Overlay technologies such as VxLAN Cisco ISE TACACS and Radius Palo Alto security products F5 application load balancers Infoblox DNS, DHCP, IPAM and NTP services Ansible automation Python and Perl scripting languages Multimedia/VoIP solutions (SIP) Cloud networking VMware virtualization Linux basic knowledge Virtual testing environments such as EVE-NG and GNS3 Preferred Skills and Qualifications: 5+ years experience as a network operation engineer within a production environment. CCNA, ideally CCNP, level qualification or equivalent proven experience and skills. Excellent analytical and problem-solving capabilities with great attention to detail and a methodical work style. Experience working in data centers and understanding data center infrastructure. Strong communication and interpersonal skills as well as customer service orientation. Financial institution network operation experience is desired Company Benefits Perks Competitive salary package. Performance-based annual bonus ( cash and stocks ). Hybrid working model ( 3 days office/week ). Group Medical Life Insurance. Modern offices with free amenities fully stocked cafeterias. Monthly food card company-paid snacks. Hardship/shift allowance with company-provided pickup drop facility* Attractive employee referral bonus. Frequent company-sponsored team-building events and outings. Depending upon the shifts. ** The benefits package is subject to change at the managements discretion.

Job Details Job Details Opening for UcaaS Developer (Job Code: CHDUCAAS) 3- 5 Years Job Title: UCaaS Developer (WebRTC, Media Servers, Unified Communications) Position Overview: We re looking for a talented UCaaS Developer to join our team and help build innovative, real-time communication solutions. If youre skilled in WebRTC, media server management, and integrating platforms like Jitsi, Janus, or Zoom, this is your chance to be part of impactful projects focused on providing seamless voice and video communication in a secure, scalable, and low-latency environment. Key Responsibilities: Technical Duties: WebRTC Development: Design and enhance WebRTC-based solutions, leveraging APIs from platforms like Jitsi, Janus, and Zoom to deliver top-notch communication experiences. Media Server Management: Collaborate with media servers to optimize real-time audio and video streaming, ensuring the highest quality for users. Protocol Implementation: Work with key communication protocols such as SIP, VoIP, and RTC to ensure smooth, high-quality communication. Platform Integration: Integrate third-party UCaaS services like Twilio, Vonage, and Microsoft Teams, expanding platform functionality. Microservices Development: Develop and maintain microservices using Node.js for signaling, session management, and media control. Performance Optimization: Continuously optimize performance to minimize latency, improve call quality, and enhance bandwidth efficiency. Security Implementation: Implement secure communication through encryption and data protection protocols to ensure privacy and safety. Collaborative Duties: Cross-Team Collaboration: Partner with frontend teams to seamlessly integrate WebRTC solutions across multiple platforms. Troubleshooting Support: Address and resolve communication issues quickly, especially under fluctuating network conditions. Required Qualifications: WebRTC Media Server Experience: At least 3 years of hands-on experience with WebRTC development and managing media servers. Backend Development: Strong expertise in Node.js and microservices architecture. Protocol Knowledge: Proficiency with protocols like SIP, VoIP, STUN/TURN, and ICE candidates. Real-Time Streaming: Experience with streaming protocols such as RTSP, RTP, HLS, and DASH. UCaaS Integration: Familiarity with platforms such as Twilio, Vonage, or Microsoft Teams. Cloud Infrastructure: Experience deploying applications in cloud environments like AWS, GCP, or Azure. Networking Optimization: Deep understanding of WebRTC optimization and NAT traversal techniques. Security Knowledge: Expertise in implementing secure communication protocols and data protection strategies. Preferred Skills: AI Integration: Experience with integrating AI technologies for noise cancellation, echo reduction, or speech analytics. Real-Time Messaging: Familiarity with real-time messaging and chat systems. Cloud Media Servers: Experience with deploying media servers in cloud environments. Event-Driven Architectures: Proficiency with technologies such as WebSockets or Socket.IO for event-driven communication. Why Join Us Be a Pioneer: Play a key role in developing state-of-the-art communication technologies that are shaping the future of Unified Communications. Innovative Projects: Work on impactful projects that will challenge you and help you grow as a developer. Collaborative Environment: Join a talented, inclusive team in a dynamic and supportive work environment. High-Quality Solutions: Contribute to building secure, scalable, and high-performance real-time communication solutions. News and Events News and information of our company, projects, partnerships, staff and community. Feb 2025 Friday, February 7, 2025 Today, we at Cogniter proudly celebrate a remarkable milestone - 20 incredible years of dedication, leadership, and excellence by Col. R.S. Sandhu! Friday, February 7, 2025 Oct 2024 Wednesday, October 30, 2024 The Cogniter family came together to celebrate Diwali, filling our office with festive joy, laughter, and vibrant energy. The entire workspace transformed into a colorful spectacle, radiating warmth and positivity as we embraced this festival.

We manufacture a wide range of Networking Equipment for Wired, Wireless LAN & WAN, Fiber Optic Networking, VOIP, Surveillance, Point to Point as well as Multi-point Network equipment KRA: sales to central/ state govt as well as PSUs in West India Required Candidate profile Degree/ PG diploma/ MBA in computers/ IT preferred 5+ years of experience in sales in an ISP/ telecom/ IT infrastructure Company doing government projects