Position Summary:
We are seeking a seasoned leader to head the Analytics Centre of Excellence (COE), driving enterprise-wide data strategy, advanced analytics, and measurable client/business outcomes. This role combines engagement leadership, delivery oversight, and strategic account management, ensuring value creation across various domains.
The position requires a blend of analytics expertise, financial acumen, and stakeholder management skills, with a proven ability to lead large-scale teams, manage P&L, and deliver high-impact solutions in a matrixed global environment.
Key Responsibilities
Strategic Leadership & Analytics Delivery
- Define and execute the enterprise-wide analytics strategy, aligned with business and client objectives.
- Translate complex business challenges into data-driven, actionable insights supporting digital transformation, fraud detection, and risk management.
- Drive the adoption and continuous improvement of analytics platforms (Power BI, Tableau, Looker) and advanced data models.
- Ensure strong data governance, quality, and security standards across the COE.
Account Leadership & Business Impact
- Hold P&L ownership for key banking and enterprise accounts, delivering measurable ROI (3x+).
- Collaborate with CXO-level stakeholders globally to identify analytics opportunities and deliver high-impact insights.
- Develop and roll out go-to-market analytics offerings, proposals, and accelerators tailored to client needs.
- Enable outcome-based delivery models that align with regulatory and market trends in banking and payments.
Operational Excellence & Governance
- Establish and oversee governance frameworks and operational controls for scalable, high-quality delivery.
- Manage analytics budgets, including cost allocation of resources across business units.
- Provide senior leadership with regular performance reporting highlighting analytics impact, ROI, and strategic value.
Team Leadership & Talent Development
- Build, mentor, and lead high-performing global analytics and delivery teams.
- Foster a culture of innovation, continuous learning, and accountability within the COE.
- Improve employee engagement (ESAT) and reduce attrition through targeted talent programs and mentorship.
Communication & Influence
- Simplify complex data into executive-ready dashboards and stories that enable strategic decision-making.
- Chair executive-level governance forums and cross-functional collaboration initiatives.
- Act as a trusted advisor to clients and internal stakeholders, influencing strategy through analytics.
Required Skills and qualifications:
- Bachelor’s degree in Analytics, Statistics, Data Science, Engineering, Business, or related field; Master’s/MBA preferred.
- 8+ years of analytics leadership experience, with proven success managing global teams and COE/shared services functions.
- Proven track record of P&L ownership, account leadership, and measurable client value delivery.
- Strong proficiency in SQL, BI tools (Power BI, Tableau, Looker), and analytics frameworks.
- Demonstrated success in budgeting, financial management, and resource allocation.
- Recognized strength in stakeholder management, executive communication, and change leadership.
- Excellent analytical and strategic thinking skills. Outstanding communication and stakeholder management abilities. Proficiency in SQL, data visualization, and analytics frameworks.
Core Competencies
- Strategic Thinking & Commercial Acumen
- Data, Risk & Compliance Analytics
- Multiple Domain Expertise
- Client Relationship & Stakeholder Management
- Agile Program & Change Management
- Team Leadership & Talent Development
- Compliance, Governance & Delivery Excellence