Department:
Location:
Description
At Vitech, we believe in the power of technology to simplify complex business processes. Our mission is to bring better software solutions to market, addressing the intricacies of the insurance and retirement industries. We combine deep domain expertise with the latest technological advancements to deliver innovative, user-centric solutions that future-proof and empower our clients to thrive in an ever-changing landscape. With over 1,600 talented professionals on our team, our innovative solutions are recognized by industry leaders like Gartner, Celent, Aite-Novarica, and ISG.We offer a competitive compensation package along with comprehensive benefits that support your health, well-being, and financial security.Job Title:
Manager, Vendor Management Office (VMO)
Location: Hyderabad, Hybrid
About the Role:
We are seeking an experienced and strategic
Manager for our Vendor Management Office (VMO)
to lead and mature our vendor governance practices. In this role, you will be responsible for overseeing the end-to-end lifecycle of vendor relationships — from onboarding and performance management to risk mitigation and contract optimization. You will collaborate across business units to ensure our vendor ecosystem supports operational goals, regulatory requirements, and long-term business strategy.
What you will do:
- Develop and lead the Vendor Management Office function, establishing frameworks, policies, and processes for vendor governance.
- Manage and monitor vendor performance through KPIs, scorecards, and regular business reviews.
- Work cross-functionally with procurement, legal, security, finance, and business stakeholders to support vendor selection, negotiation, and onboarding.
- Ensure vendors are compliant with internal policies, regulatory standards, and contractual obligations.
- Lead vendor risk management efforts including risk assessments, audits, and mitigation planning.
- Support contract lifecycle management including renewals, amendments, and terminations.
- Identify opportunities for vendor consolidation, cost savings, and service improvements.
- Maintain centralized documentation of all vendor relationships, contracts, and risk assessments.
- Serve as a key escalation point for vendor-related issues and ensure resolution paths are in place.
- Provide reporting and executive updates on vendor portfolio performance, risk posture, and cost optimization initiatives.
What We're Looking For:
- Bachelor’s degree in Business, Supply Chain, IT, or a related field; Master’s degree or MBA is a plus.
- 5+ years of experience in vendor management, procurement, or strategic sourcing roles.
- 2+ years in a leadership or people management capacity.
- Strong knowledge of vendor risk, contract negotiation, and governance frameworks.
- Experience with vendor management tools or platforms (e.g., Coupa, Ariba, ServiceNow VMO).
- Understanding of regulatory and compliance requirements relevant to third-party vendors (e.g., GDPR, SOC 2, HIPAA, ISO).
- Excellent communication, negotiation, and stakeholder management skills.
- Strong analytical and decision-making skills; ability to synthesize complex data into actionable insights.
Preferred Qualifications
- Experience in highly regulated industries (e.g., healthcare, finance, tech).
- Familiarity with ITIL, COBIT, or other governance frameworks.
- Project management certification (PMP, Six Sigma) is a plus.
Join Us at Vitech!
At Vitech, you’ll be part of a forward-thinking team that values collaboration, innovation, and continuous improvement. We provide a supportive and inclusive environment where you can grow as a leader while helping shape the future of our organization.