USI Manager for Office of Confidentiality and Privacy (OCP) portfolio - Manager

Summary

Position Summary

USI Manager for Office of Confidentiality and Privacy (OCP) portfolio

The team

QRM’s team’s mission is to protect the earnings, assets, and reputation of the firm, facilitate consistency of delivery, and reduce the cost of quality. The primary responsibility of QRM is to provide effective and timely risk and quality related counsel and guidance to the Deloitte teams that support client engagements. QRM accomplishes its mission by helping identify, mitigate, and manage risk (delivery, regulatory, e.g., confidential information (CI), etc., legal, and reputation) throughout the engagement life cycle. The Office of Confidentiality and Privacy (OCP) is responsible for managing confidential information risk.The OCP is responsible for helping to expand the CI risk management capabilities within industries such as Consumer, Energy & Industrial Products (ER&I), Financial Services Industry (FSI), Life Sciences and Health Care (LSHC), Technology and Media & Telecommunications (TMT) for Deloitte. The Manager will support the deployment of the Confidential Information (CI) Program to Industry Accounts and Engagements. This includes working with OCP Risk Senior Managers (OCP Risk SMs) to deliver required work products throughout the contracting and delivery lifecycle. Service capabilities provided by the team helps identify CI contractual risks, perform CI risk assessments including suggestions on risk mitigations and deployment of structured contract management processes for compliance of CI contractual commitments and deliverables.

Responsibilities

Provide CI Risk and Contract management support including:

• Provide review and summary assessments on the Master Services Agreement (MSA), Statement of Work, Engagement Letter, Change Order, Proposal review, and Confidential Information Management Plan (CIMP)
• Prepare MSA summary, CIMP recommendations and CI/CIMP training documentation
• Support the development and update of General Guidance, Market Offering Playbooks and Account/Engagement CIMPs, as required
• Identify key contractual terms and requirements including obligations and deliverables with specificity related to CI terms
• Monitor the OCP team mailbox and address ad hoc requests from account teams
• Capture and analyze team metrics and make recommendations to leadership on corrective actions, as needed
• Develop specialized CI training
• Periodically monitor and report on contractual CI obligations and deliverables
• Co-manage a team of OCP Consultants and Sr. Consultants; assign day to day work activities, set priorities, and review/approve deliverable quality
• Coach and mentor engagement teams on CI safeguards and obligations
• Assist with maintaining and updating the OCP website content
• Deliver CI Program and provide CIMP training to account or engagement teams as required
• Follow up with accounts/engagement data managers on tracking CIMP development progress. Schedule follow-up calls for review and edits
• Coordinate with industry risk managers on identifying projects to be included in the CI Program
• Provide investigative support for insider threat and CI incidents
• Build relationships and communication plans with program leadership, data managers, and key stakeholders
• Work with OCP leadership to set goals
  

Location: Hyderabad/Bengaluru/Gurgaon/Mumbai

Qualifications

Required:

• Graduate with 10-14 years of post-qualification experience in risk and contract management
• Basic understanding of cloud applications, tools, methodologies and software development process
• Strong analytical, reading and presentation skills
• Good relationship management skills
• Strong verbal and written English communication skills
• Proficiency in the use of MS Office - Word, Excel (Formula/Pivot),PowerPoint, MS Teams, SharePoint
• Experience in managing full Contract Lifecycle
• Experience in managing international and commercial contracts
• Experience in identifying business and contractual risks and recommending risk mitigations
• Exposure to contract language and risk mitigations associated with access to highly confidential client information including PII/PHI
  

Our purpose

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Professional development

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Benefits To Help You Thrive

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Recruiting tips

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