580 Travel Booking Jobs - Page 17

Role & responsibilities 1. Calendar & Schedule Management Maintain and organize the executives calendar, including scheduling meetings, appointments, and travel plans. Ensure timely reminders and manage any rescheduling or follow-ups efficiently. 2.Communication Handling Draft, review, and respond to emails, letters, and other forms of communication on behalf of the executive. Act as the first point of contact for internal and external stakeholders. 3.Meeting Coordination & Documentation Organize and coordinate meetings, including logistics, materials preparation, and agenda setting. Take accurate minutes of meetings and track follow-up actions. 4.Travel Arrangements Manage end-to-end domestic and international travel plans, including ticket bookings, hotel accommodations, itineraries, and expense reports. 5.Administrative Support Maintain organized filing systems, both digital and physical, for easy access to important documents. Handle confidential information with utmost discretion and professionalism. 6.Reporting & Presentations Assist in preparing reports, PowerPoint presentations, and basic data analysis as needed by the executive. Ensure timely submission of MIS reports, expense reports, and other routine documentation. 7.Interdepartmental Coordination Liaise with different departments and teams to collect information, follow up on assignments, and ensure smooth workflow. Act as a bridge between the executive and team members for regular updates and escalations. 8.Time and Priority Management Help the executive prioritize tasks and manage time effectively to enhance productivity and decision-making. 9.Event Planning & Support Assist in organizing internal meetings, small events, and professional engagements as required. 10.Professional Representation Represent the executive professionally in their absence, ensuring a consistent and polished image.

The opportunity Executive Assistant (EA) services are offered by the EA COE within the MBA service function (Global Delivery Services). The objective of this role is to oversee and manage the provision of Executive Assistant support (administrative and secretarial services) to allocated senior executives from a GDS location. The Senior Associate is required to lead a team of Executive Assistants, working in a remote team environment, to deliver EA support to their allocated Executives (Partners and Directors). Core EA deliverables include diary management, travel management, event and meeting management, expense management and processing, client relationship management and support, email management, CRM data management, expense management, timesheet management, tool support, and any other general EA support requirements that may arise on an as needs’ basis. The Senior Associate also will be managing some PPED’s too and ensure the above requests are taken care of. He/she should be willing to step in to ensure effective delivery of this support to customers as required, and to work in time zones suitable to the provision of this support to the client base. The Senior Associate will work closely and in collaboration with the (onshore) GDS Liaison Coordinator to ensure that all EA team members are appropriately skilled and able to meet the expectations of their allocated executives. Your key responsibilities The primary responsibility of this position is to work in a team environment to oversee and ensure the effective delivery of high-quality Executive Assistant (EA) support to identified/allocated executives, within the bounds of agreed and documented service levels as regards scope, quality, and timeliness. The Senior Associate will have responsibility for the effective delivery of EA support by him/her as well as the team including, but not limited to, the following core EA tasks: Meetings, Events, and Diary Management — manage internal and external appointments, Team meetings, client meetings, events, videoconferences, and online meetings inclusive of both ‘Outlook’ calendar logistics and the coordination of all associated facilities, equipment, catering, agendas, and the associated liaison with internal and external attendees and their respective EAs Travel Management – working with the relevant travel provider’ tools and services, manage all aspects of travel as required/directed by each executive, including booking and approvals, passport and visas, costs and itineraries (all per EY policy) Email Management — screening, actioning, alerting, filing, and deletion of email correspondence as required/directed by each executive Client Relationship Management – coordinating client visits, events, mailing lists and marketing data; establishing and maintaining relationships with relevant clients and their respective EAs as required/directed by each executive CRM System Management – supporting executives with pipeline management, opportunity administration and reporting, and contact and activity administration within the CRM/Interaction systems (per EY and service line policy) Expense Management – collation and processing of all reimbursable expenses on behalf of allocated executives, reconciliation, and provision of required information Timesheets – collate and enter weekly timesheet information as required/directed by each executive Other general administrative support — as required/directed by each executive, including (but not limited to) recording meeting minutes and actions, maintaining project information, recording learning/CPE hours, EY tool support and administration, data capture, processing and administration of business information, transcription of recorded meetings, ad-hoc service line specific tasks etc Skills and attributes for success The role requires someone who can manage several concurrent activities, with strong multi-tasking, prioritization, organizational and time management skills. Administration and organization Enjoys problem solving Able to prioritize effectively Extremely organized and enjoys administration Strong network coordination skills Comfortable using IT database systems Interpersonal skills Excellent written and oral communication skills A strong team player who is comfortable working collaboratively with others Very good understanding of business functions and operations Must be able to work virtually, and independently Demonstrated ability in project planning & management Able to be diplomatic when dealing with clients Flexibility Respond well to deadlines and work outside of normal hours when required Comfortable working on several activities concurrently Able to work in a rapidly changing environment and prioritize accordingly Personal attributes Professional and diplomatic communicator Quality focused and takes pride in paying attention to detail Self-starter, who can manage with minimal direction Able to interact with senior management Proficient in MS Office (Word, Excel & PowerPoint) and fair knowledge of MS Outlook and Lync To qualify for the role, you must have Bachelor’s degree or equivalent Good command over English (written & spoken) is mandatory Ideally, you’ll also have Min 6 to 8 years of work experience of which at least 3 years in a supervisory role At least a year of experience working in a team environment handling virtual secretarial services is preferred Open to work in shifts

Fleet and Hub Management: Fleet Tracking and Reporting Performance Monitoring Booking and Dispatch Management: Daily Operations Management Payment Collection and Recovery Manage bookings and ensure the dispatch process on time. Provident fund Employee state insurance

Key Responsibilities: Handle all flight, hotel, and ground transportation bookings for employees across departments. Collect tour plans from managers and schedule bookings as per approved itineraries. Coordinate with hotels, airlines, and travel agencies to get the best corporate rates and deals. Maintain and update a database of preferred vendors and negotiated rates. Follow up with employees to confirm bookings, resolve travel issues, and provide itinerary support. Track travel expenses and ensure compliance with company travel policies. Maintain records of travel histories, invoices, and reimbursements. Identify and onboard new travel partners or hotel chains as required. Assist in emergency travel re-bookings or cancellations when necessary. Preferred Qualifications: Bachelors degree in Hospitality, Business Administration, or related field. 2+ years of experience in corporate travel management or hospitality coordination. Strong negotiation and vendor management skills. Excellent communication and interpersonal abilities. Proficiency in MS Office and experience with travel booking platforms (e.g., MakeMyTrip, Goibibo, or travel ERP systems). Ability to multitask and work under pressure with time-sensitive requests. Preferred Qualifications: Experience working in a fast-paced corporate environment. Familiarity with employee travel policies and expense tracking. Knowledge of regional/national hotel chains and airline ticketing rules.

Min of 1 year of relevant experience to support senior management through calendar management, travel coordination, and efficient communication handling. Location: Medhipatnam (Hybrid Mode) Timings - US Shift Required Candidate profile Minimum 1 year of experience in a similar role. Strong organizational and multitasking skills. Excellent verbal and written communication. Proficient in MS Office (Word, Excel, Outlook, PowerPoint).

Front Desk Officer: Roles and Responsibilities 1. Reception & Guest Management o Welcome and greet guests professionally upon arrival and departure. o Maintain the reception area in a neat and presentable manner. o Look after visitor needs, including managing food arrangements for guests. o Conduct office tours for new joiners or visitors as required. 2. Communication & Coordination o Manage all incoming and outgoing calls; transfer calls as needed. o Handle company correspondence, including sorting mail and responding to emails. o Coordinate with agencies to arrange travel itineraries for directors, employees, new joiners, and trainees. 3. Meeting & Event Support o Schedule meetings, book rooms, and arrange necessary refreshments. o Assist in organizing internal events, including catering and logistics. o Prepare agendas and take meeting notes as required. 4. Administrative Tasks o Draft, format, and print business documents. o Photocopy, file, and maintain appropriate records. o Support directors with requests and ad hoc tasks. 5. Facility & Vendor Coordination o Check and maintain the facilities management checklist. o Coordinate and follow up with internet providers for connectivity and service issues. o Track and maintain records of courier dispatches and receipts. 6. Health & Safety o Ensure primary medical supplies are well-stocked and accessible. o Monitor the cleanliness and safety of shared office areas. 7. HR & Employee Support o Coordinate follow-up calls and other administrative support for the HR department. o Assist in onboarding activities and support new joiners as needed. 8. Professional Development o Attend workshops, training sessions, and conferences when requested to enhance skills and knowledge. Front Desk Officer Skills and Qualifications: * Prior Office Management Experience Preferred * Strong Attention to Detail * Ability to Work Without Supervision * Excellent Time Management Skills * Exceptional Communication and Customer Service Skills * Technical Skills, Including Proficiency With Microsoft Office Programs * Strong Prioritization and Organization Skills * Ability to Handle Confidential Information * Strong Record Keeping Skills * Presentation Skills, Including Welcoming Guests to Events; * Ability to Multitask

Job Title: Executive- Travel Job Location: Bangalore / Vadodara Shift Timings: 5:30 PM to 2:30 AM IST (US Shift) https://www.linkedin.com/showcase/collaberagtc/ https://collabera.com/globaltalentcenter/ https://www.collabera.com/ https://www.youtube.com/@CollaberaGTC/videos https://instagram.com/collaberagtc?igshid=ZWQyN2ExYTkwZQ== Collabera, a leader in staffing Industry, is looking for Executive- Travel . Our employees work in fast paced, high energy work environment driven by our unique work culture that embraces competitiveness, passion and work hard-play hard approach to the fullest. Our clientele comprises of many Fortunes 100/500 organisations across various industry domains. This is an amazing opportunity for someone having the hunger to succeed and work with a reputed staffing firm. He/she is expected to verify and validate each document as per the clients compliances and raise findings if he/she finds any document to be missing or incomplete resulting in non-compliance. Applicant is expected to work within tight timelines and ensure 100% accuracy and compliance. Job Role involves: Cost and compliance optimization: Optimizing the cost of travel and providing TME policy governance. Negotiating with vendors (online/offline) and finding cost-effective flight/hotel/cab options. Finding cost-effective alternatives to the bookings made by employees to generate more savings. Doing market analysis/research to validate if quotations are reliable as compared to other vendors. Finding vendors who can offer better services at a lesser cost than the current vendors. Keeping a track of automated booking notifications to crosscheck its compliance with the policy guidelines. Operations and responsiveness: Providing end-to-end travel management with adherence to prescribed Turn Around Time (TAT) set under Service Level Agreements (SLAs). Managing credit card authorizations and payments to the vendors/ hotels. Collect all mandatory travel documents from travelers after the travel is completed and ensure that it is reviewed and presented to management for approval. Maintaining agreement or contract of new vendors and keeping a record of the same. Keep the business travelers updated about any changes with respect to travel or any expected change in timings or additional budget as applicable on a case-to-case basis. Quality of work: Managing the satisfactory level of quality in service delivery and management reporting. Submit monthly reconciled credit card statements to the finance department. Managing and updating the travel database through excel reports. Ensuring the safety and comfort of the business travelers. The job role requires: Knowledge of corporate travel management Excellent written and verbal communication skills Post-Graduation/Graduation from any stream. Proficiency with MS Office Attention to detail. Organization/Coordination skills Being proactive, managing and prioritizing multiple tasks simultaneously Negotiation skills Brownie Points if: Knowledge of GDS systems like Amadeus, Sabre, etc. Knowledge of the US travel industry Diploma/Degree in travel/tourism domain Training of IATA Ticketing & Fare Construction

Role & responsibilities Knowledge of ticketing - train/ flight / bus, Good experience preferred. Passport - managing appointments, scheduling, document verification, police clearance certificates. Visa - visa posting, knowledge of visa checklists. Attestation - certificate verification and attestations, knowledge of other country rules and regulations. Packages- expertise in handling tour packages, itinerary preparation, managing vendors. inbound and outbound package experience preferred. Strong Interpersonal skills Strong English communication skills both oral and written are mandatory Strong analytical, problem solving skills Good knowledge of travel and tourism industry Location : THRISSUR,COCHIN,CALICUT,TRIVANDRUM,MUMBAI,BANGALORE,HYDERABAD,CHENNAI

Role & responsibilities Knowledge of ticketing - train/ flight / bus, Good experience preferred. Passport - managing appointments, scheduling, document verification, police clearance certificates. Visa - visa posting, knowledge of visa checklists. Attestation - certificate verification and attestations, knowledge of other country rules and regulations. Packages- expertise in handling tour packages, itinerary preparation, managing vendors. inbound and outbound package experience preferred. Strong Interpersonal skills Strong English communication skills both oral and written are mandatory Strong analytical, problem solving skills Good knowledge of travel and tourism industry Location : THRISSUR,COCHIN,CALICUT,TRIVANDRUM,MUMBAI,BANGALORE,HYDERABAD,CHENNAI

Job Title: Executive- Travel Job Location: Bangalore / Vadodara Shift Timings: 5:30 PM to 2:30 AM IST (US Shift) https://www.linkedin.com/showcase/collaberagtc/ https://collabera.com/globaltalentcenter/ https://www.collabera.com/ https://www.youtube.com/@CollaberaGTC/videos https://instagram.com/collaberagtc?igshid=ZWQyN2ExYTkwZQ== Collabera, a leader in staffing Industry, is looking for Executive- Travel . Our employees work in fast paced, high energy work environment driven by our unique work culture that embraces competitiveness, passion and work hard-play hard approach to the fullest. Our clientele comprises of many Fortunes 100/500 organisations across various industry domains. This is an amazing opportunity for someone having the hunger to succeed and work with a reputed staffing firm. He/she is expected to verify and validate each document as per the clients compliances and raise findings if he/she finds any document to be missing or incomplete resulting in non-compliance. Applicant is expected to work within tight timelines and ensure 100% accuracy and compliance. Job Role involves: Cost and compliance optimization: Optimizing the cost of travel and providing TME policy governance. Negotiating with vendors (online/offline) and finding cost-effective flight/hotel/cab options. Finding cost-effective alternatives to the bookings made by employees to generate more savings. Doing market analysis/research to validate if quotations are reliable as compared to other vendors. Finding vendors who can offer better services at a lesser cost than the current vendors. Keeping a track of automated booking notifications to crosscheck its compliance with the policy guidelines. Operations and responsiveness: Providing end-to-end travel management with adherence to prescribed Turn Around Time (TAT) set under Service Level Agreements (SLAs). Managing credit card authorizations and payments to the vendors/ hotels. Collect all mandatory travel documents from travelers after the travel is completed and ensure that it is reviewed and presented to management for approval. Maintaining agreement or contract of new vendors and keeping a record of the same. Keep the business travelers updated about any changes with respect to travel or any expected change in timings or additional budget as applicable on a case-to-case basis. Quality of work: Managing the satisfactory level of quality in service delivery and management reporting. Submit monthly reconciled credit card statements to the finance department. Managing and updating the travel database through excel reports. Ensuring the safety and comfort of the business travelers. The job role requires: Knowledge of corporate travel management Excellent written and verbal communication skills Post-Graduation/Graduation from any stream. Proficiency with MS Office Attention to detail. Organization/Coordination skills Being proactive, managing and prioritizing multiple tasks simultaneously Negotiation skills Brownie Points if: Knowledge of GDS systems like Amadeus, Sabre, etc. Knowledge of the US travel industry Diploma/Degree in travel/tourism domain Training of IATA Ticketing & Fare Construction Role & responsibilities Preferred candidate profile

Admin Executive Exp- 4+ Years Loc- Gurgaon Skills- Admin, Travel Mgt, Calender Mgt, Client Mgt, Meeting etc NP- 0 to 30 Days Pkg- 10 LPA Nancy 8586914964 Nancy.imaginators7@gmail.com Required Candidate profile Should have MNC/BPO experience

Position Name: Administrative Assistant to Chief Audit Executive (ON CONTRCT) Department: Internal Audit India Reporting Position: Vice President Internal Audit Qualification: Graduate / Post Graduate Years of Experience: Working experience in an administrative / equivalent role for at least one year Location: Pune Purpose of the Position : The main purpose of the position is to: Assist the VP Internal Audit in all administrative activities, such as office and calendar management, approval of travel expenses, monthly expenses settlement, hotel and flight reservations, etc. Assist the VP Internal Audit the administrative and organizational activities related to the audit process, such as the audit announcement, the publication of the final report, the documentation of the audit actions and recommendations in REIS/RIAS after audit completion, and the support with the corresponding follow-up Authority: Maintenance of the REIS/RIAS system Managing all travel bookings for CAE Skills Required: Technical Skills: Knowledge of Outlook Knowledge of REIS/RIAS Knowledge of MS Office Company guidelines Internal Audit Behavioral Skills : Communication skills Time management Cooperation Critical Skills: Multi-tasking Key Responsibilities &Tasks: Documentation in RIAS: 2. Uploading follow ups in REIS/RIAS 2. Reminder to pending documents in REIS/RIAS 3. Distribution of audit reports to statutory auditors 4. Share communication through emails with Brands 5. Upload potential audits in REIS/RIAS Assistance to Vice President Internal Audit 1. Support Vice President Internal Audit for Travel Expense settlement 2. Provide support to Vice President Internal Audit for expense settlement 3. Maintain the calendar of Vice President Internal Audit 4. Hotel and flight booking for Vice President Internal Audit Assistance towards the team 1. Stationary stock maintenance of Internal Audit team 2. Support in scheduling departmental meetings on a monthly basis and maintenance of minutes of meetings (MOM) 3. Training coordinator of Internal Audit department 4. Support related to the audit process 5. Maintenance of mobile bill details and submitting personal call cost information to HR 6. Organization of annual Internal Audit workshop and arrangement for the same Common responsibility 1. Scheduling meetings & Video Conference for Internval Audit Team 2. Raising shopping cart for Internal Audit team 3. Ensure Internal Audit rooms are properly maintained regarding 5S

Executive Assistant’s responsibilities include managing calendars, making arrangements and preparing expense reports. To be successful in this role, you should be well-organized, have great time management skills and be able to act without guidance.

Security Operations, CCTV Surveillance, Compliance & Safety, Emergency Response & Incident Management, Administrative Support

Job Description Position: Supervisor- Admin & Travel Desk Experience: 4+ years of experience in administrative or management support roles. Academic Requirement: Bachelors degree in Business Administration or a related field (preferred but not mandatory). Compensation: As per market standards Hiring Manager: Balasaheb Hajare Location: Pune Probation: 6 months Skills: Excellent organizational and multitasking abilities Strong communication and interpersonal skills Knowledge of travel booking systems and platforms Familiarity with visa processes, international travel regulations, and insurance requirements Problem-solving skills and ability to work under pressure Proficiency in MS Office (Excel, Word, Outlook) Attention to detail and cost-awareness Others: Experience of working in Automotive or Travel Management Organization would be preferred. Job Overview: The Supervisor- Admin & Travel Desk will provide administrative and organizational support to ensure the efficient functioning of management operations. This role requires excellent coordination, communication, and multitasking skills to support leadership in achieving organizational goals. Job Roles & Responsibilities: Travel Management: Arrange domestic and international travel (flights, hotels, visas, cabs, ferry, trains, etc.) Coordinate visa processes, insurance, roaming, foreign exchange, and other travel essentials Ensure cost-effective travel booking aligned with company policies Administrative Support: Assist with day-to-day administrative tasks related to travel and logistics Support employee onboarding and offboarding travel arrangements Document Management: Prepare and maintain travel-related documents such as itineraries, invitation letters, visa applications, covering letters, etc. Maintain digital and physical records of bookings, approvals, invoices, and reimbursements Coordination and Communication: Act as a liaison between internal departments and external travel agencies or vendors Provide timely travel updates and communicate changes or emergencies clearly Event Planning and Logistics: Assist in organizing corporate events, meetings, and conferences, including venue booking and travel arrangements for participants Process Improvement: Recommend and implement improvements in travel processes, vendor engagement, and cost control Ensure adherence to travel policies and standard operating procedures MIS: Maintain accurate databases of travel activities and generate reports on travel spend, frequency, and vendor performance This position is ideal for individuals who thrive in a fast-paced environment and have a passion for supporting management in achieving strategic goals. CT AUTOMOTIVE INDIA

Exp :Min 1+yrs Location: Medhipatnam(Hybrid Mode) Experience on Calendar management, travel arrangements Managing diaries and organising meetings and appointments, often controlling access to the manager/executive. Looking for Immediate Joiners

Location - Worli Salary - Depend upon Candidate Contractual Hiring , very well known Company (This role is for 6mnths it may extend it may not extend) Experience - Minimum 8yrs Job Summary: We are seeking an experienced and highly organized Executive Assistant to provide administrative support to our senior leadership team. The ideal candidate will have a minimum of 8 years of experience in an executive assistant role and be able to work independently with minimal supervision. Responsibilities: Provide administrative support to senior leadership team, including scheduling appointments, managing calendars, and preparing meeting materials Coordinate travel arrangements and prepare expense reports Manage and maintain complex schedules, ensuring timely and efficient communication among team members Prepare and distribute correspondence, reports, and other materials as needed Handle confidential and sensitive information with discretion Perform other administrative tasks as needed Requirements: Minimum of 8 years of experience as an Executive Assistant Age 35 or above preferred High school diploma or equivalent required; Bachelor's degree preferred Excellent communication, organizational, and problem-solving skills Ability to work independently with minimal supervision Proficiency in Microsoft Office and other software applications Discretion and ability to maintain confidentiality Share resume on - charvi.a@ipsgroup.co

Coordinating internal communication, emails, and calls on behalf of the executive,racking and monitoring ongoing projects in R&D, Quality, Supply Chain, and Logistics,4. Maintaining documentation, organizing records, and ensuring timely follow -Ups

Roles and Responsibilities Manage travel operations for corporate clients, ensuring seamless execution of itineraries and timely resolution of issues. Coordinate with suppliers (Amadeus, Galileo) to book flights, hotels, and other travel arrangements. Handle ticketing and reservation processes using Amadeus system. Provide exceptional customer service to internal stakeholders through effective communication and issue resolution. Ensure compliance with company policies and procedures while maintaining high levels of productivity.

Responsibilities: * Sell travel packages and holiday itineraries * Provide exceptional customer service * Book hotels and flights * Collaborate with tour operators and suppliers * Manage travel bookings from start to finish Food allowance Provident fund

Job description About the Role: We are seeking a proactive, detail-oriented, and highly organized Executive Assistant to support our senior leadership team. The ideal candidate will have prior experience in a similar role, possess exceptional communication skills, and demonstrate proficiency in Microsoft Outlook and other productivity tools. This is a key support role requiring discretion, reliability, and the ability to manage multiple priorities in a fast-paced environment. Key Responsibilities: Manage executive calendars using Microsoft Outlook schedule meetings, appointments, and travel arrangements Coordinate internal and external meetings, conferences, and events Act as the point of contact between executives, clients, and internal teams Prepare meeting agendas, take minutes, and follow up on action items Support with expense reports, timesheets, and invoice tracking Handle confidential information with integrity and discretion Assist in project coordination and tracking as needed Required Skills & Qualifications: Bachelors degree or equivalent experience 1+ years of experience in an Executive Assistant or Administrative Support role Proficient in Microsoft Office Suite (especially Outlook, Word, Excel, PowerPoint) Excellent written and verbal communication skills Strong organizational and time management abilities Ability to work independently and prioritize tasks effectively High level of professionalism, discretion, and judgment. Regards Nithin N Contact Number: 8660251618 Mail ID: nnithin@astoncarter.com.

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Admin Executives for MNC Company Please call us @ 73053 25599 Or email your CV to mailcv@kamms.net Position Name: Admin Executive Job Type: Permanent/Full Time Job Location: Near Penuknda (90 km from Bangalore air port) Qualification: Any Graduation Job Summary: The Executive Secretary will provide high-level administrative support to the Managing Director and other senior staff. Duties/Responsibilities: Provides high-level administrative support and assistance to the Managing Director and/or other assigned leadership staff. Performs clerical and administrative tasks including drafting letters, memos, invoices, reports, and other documents for senior staff. Arranges travel and accommodations for executives. Schedules and attends meetings on behalf of executives, taking notes and recording minutes. Receives incoming communication or memos on behalf of senior staff, reviews contents, determines importance, and summarizes and/or distributes contents to appropriate staff. Performs office tasks including maintaining records, ordering supplies, and performing basic bookkeeping. Performs additional duties as assigned by executives. Performs other related duties as assigned. Required Skills/Abilities: Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Ability to function well in a high-paced and at times stressful environment. Extensive knowledge of office administration, clerical procedures, and recordkeeping systems. Able to type minimum of 40 words per minute. Extremely proficient with Microsoft Office Suite or similar software with the ability to learn new or updated software. Education and Experience: High school diploma required; Bachelors degree in Business Administration or related field preferred. At least four years of related experience required.

Roles and Responsibilities Calendar & Meeting Management Schedule meetings with internal, external, and global stakeholders. Independently manage internal and external correspondence on routine matters. Coordinate and schedule in-person and virtual interviews for the team/function. Onboarding and Offboarding Management (Associates & Vendors) Coordinate with HR and IT to request user IDs for new joiners (internal/external). Arrange hardware, access cards, photo ID cards, stationery, and desk keys. Facilitate onboarding by liaising with internal stakeholders. Manage offboarding tasks including return of ID/credit cards, IT asset handover, asset de-allocation, and user ID deletion. Collect training manuals and knowledge/project-related documents from offboarded associates. Foreign Travel Management Handle the end-to-end visa application process for traveling associates. Prepare covering/invitation letters for visa applications. Manage travel logistics including insurance, forex approvals, tickets, and forex surrender. Process matrix requests and handle relevant documentation for international travel. Executive Assistance to Clients Provide full administrative support including calendar and meeting management. Schedule appointments and coordinate logistics for client meetings. Review, analyze, and process invoices and submissions using internal tools. Make travel and hotel arrangements for official visits. Compile, analyze, and report data for recurring presentations and reports. Handle additional ad hoc tasks with minimal supervision. Proactively identify and communicate challenges along with potential solutions. Expenses and Purchase Orders (POs) Raise purchase orders (POs) and goods receipt notes (GRNs). Follow up on invoice processing and payments. Track and submit expense reports. Team Support Create and maintain team mailing distribution lists. Regularly update and manage team organizational charts. Desired Education, Skills, and Qualifications Graduate in any discipline. Prior experience in executive assistance and administrative support. Proficient in Microsoft Office Suite (Excel, Word, PowerPoint), MS Teams, Skype, and Outlook. Familiarity with online calendar and scheduling tools (e.g., Outlook Calendar). Excellent communication skills (verbal, written, and virtual). Strong organizational, multitasking, and problem-solving abilities. Ability to work independently with a proactive approach.

Key Responsibilities: Handle incoming customer queries related to travel packages, bookings, and services via phone, email, and chat. Build and maintain strong relationships with clients by providing timely and accurate information. Assist customers with booking modifications, cancellations, and resolving complaints or issues. Coordinate with sales, operations, and tour management teams to ensure smooth delivery of services. Maintain detailed records of customer interactions and feedback in the CRM system. Follow up with clients for feedback and upselling opportunities. Support marketing campaigns by reaching out to existing and potential clients. Ensure compliance with company policies and service standards. Requirements Skills & Competencies: Excellent communication and interpersonal skills Customer-centric attitude with problem-solving abilities Experience in handling client queries and resolving complaints effectively Familiarity with CRM tools and MS Office applications Ability to multitask and manage time efficiently Patience, empathy, and positive attitude towards customer service Prior experience in travel, tourism, or hospitality sectors Preferred Background: 135 years of experience in customer relationship or customer service roles, preferably in Travel & Tourism or Hospitality Knowledge of travel booking systems and tourism products Understanding of industry trends and customer expectations Benefits Employee Benefits: Includes EPF, ESI, Mediclaim Insurance, Paid Leave, and Holidays as per company policy