Transportation Operations Manager

About Cult :-

Curefit Healthcare Pvt Ltd, founded in 2016, is India’s largest fitness company and wellness platform. Cult, from the house of Curefit, was established with a mission to make fitness easy, fun and accessible to everyone, and has emerged as a community celebrating the joy of fitness. The brand today offers a range of fitness services ranging from group workouts, gyms and personalized fitness solutions, as well as an expansive selection of quality fitness products for the everyday athlete. The company’s vision is to empower everyone towards an active and healthier lifestyle through innovative fitness solutions, enabled by technology.

Role Overview-

The Manager – Transport Operations will oversee the end-to-end management of transport operations, ensuring cost-effective, safe, and efficient movement of goods. This role involves strategic planning, vendor and fleet management, compliance adherence, customer service integration, and continuous process improvement to meet organizational goals.

Key Responsibilities

1. Operational Management

Leverage technology and TMS to Plan, schedule, and monitor daily transport operations for shipments.

Optimize routing, vehicle utilization, and load planning to reduce costs and improve efficiency.

Ensure timely deliveries and pickups, managing exceptions and disruptions proactively.

2. Vendor & Fleet Management

Manage relationships with transport vendors, fleet owners, and third-party logistics providers.

Negotiate contracts, freight rates, and service-level agreements

Track vendor performance against KPIs and enforce compliance

3. Compliance & Safety

Ensure adherence to transport regulations, licensing, and documentation requirements.

Maintain compliance with company policies, environmental guidelines, and industry standards.

4. Customer Service & Stakeholder Coordination

Collaborate with customer service teams to handle transport-related queries, complaints, and escalations.

Serve as the key point of contact for internal departments (sales, warehouse, procurement) regarding transport needs.

Implement customer-centric delivery tracking and reporting mechanisms.

5. Cost Control & Reporting

Track transport costs, analyze variances, and implement cost-reduction strategies.

Prepare periodic transport performance reports for management review.

6. Continuous Improvement & Technology Integration

Identify process gaps and implement improvement initiative

Leverage transport management systems (TMS), GPS tracking, and data analytics to improve decision-making.

Stay updated on market trends, digital tools, and industry best practices.

Key Skills & Competencies

Strong understanding of fleet operations and logistics principles.

Excellent negotiation, vendor management, and contract administration skills.

Proficient in route optimization, TMS, GPS tracking, and Excel-based reporting.

Strong problem-solving skills, with the ability to act quickly in high-pressure situations.

Knowledge of transport regulations, safety norms, and compliance requirements.

Good leadership and people management skills

Strong communication skills to coordinate with multiple stakeholders.

Qualifications & Experience

Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field (MBA preferred).

5–8 years’ experience in transport operations, preferably in retail and ecommerce goods movement.

Demonstrated success in cost optimization and operational efficiency improvement.

Exposure to AI, automation tools, and data analytics in transport operations will be an added advantage.