Job
Description
JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Transformation Program Manager What this job involves: Responsible for designing globally consistent process and ensuring technology platform leverage to continuously optimize operations and properly support business requirements. Design, document and implement standard world class processes driven by lean re-engineering and be a key enabler in helping to drive the digitization and automation of our service delivery. Manage the design process for transformational projects as defined within the Global Finance Roadmap Define the target state to ensure long term process standardization, optimization and automation in collaboration with the Business Architect and Process Excellence Lead in response to business demand and external benchmarked. Translate the improvement initiatives into deliverables and work with Regional Service Delivery Lead to operationalize them. Manage and coordinate the ongoing prioritization and delivery of enhancements to our global operating platform. Develop future process maps and work with project teams to develop new or refreshed processes to be deployed to the operational delivery teams. Ensure the following design principles are considered in the end-state process: resource requirements, process lead time and quality Contribute to defining and continuously assessing the system enhancements roadmap in collaboration with business lines and functions across JLL. Translate the changes initiatives of JLL functions and business lines into process and system demands Own & drive the Transformation Change agenda to address Gaps, Defects / Bugs, Optimization & Digitization opportunities: Strategy definition: Support development of transformation strategy for finance & business across people, process, systems, and data. Project Accountability: Own delivery of different aspects of project management including – due diligence, solution design, implementation roadmap, project coordination, risk management, testing coordination and stakeholder communication. Project planning and execution: Generate and deliver a detailed project execution plan concerning the execution of all aspects of the project. Business Case: Prepare cost-benefit analyses for projects across departments while identifying areas where cash flow and revenue can be improved. Budgetary oversight - develop project budgets, obtain approvals for and adhere to project scope. Own budget of the assigned project and enable project sponsor to make well-informed decisions about proposed investments, emerging opportunities, and areas for improvement. Requirements gathering: Working with the business and finance teams to understand and clarify their requirements, develop scope, cost, and budget estimates and present to the sponsor for approval. Risk Management – Consider the potential impact the project will have on the business should it cause an interruption and identify appropriate actions plans to mitigate risk. Stakeholder Management: Collaborate closely with the stakeholders and project/business case sponsors to make sure that the appropriate level of investment is assigned off and deployed within Finance. Project Reporting: Present progress updates to Steering Committees and Working groups and drive meaningful insights. Providing a roadmap for success Working with stakeholders, you’ll set the vision for every project and enforce a process that helps everyone get to the finish line. This entails exploring stakeholders’ needs through conducting meetings with relevant parties (clients, consultants, contractors, agencies), as well as doing the necessary follow-through research and analysis. Afterward, you’ll get down to the project’s nitty gritty—such as the corresponding contract, cost, schedule, and health and safety requirements. And then you’ll proceed to creating the execution plan that ensures delivery of outputs to the stakeholders’ expectations and meets our own commercial objectives. While formulating strategies that will lead to the project’s success, you’ll also closely manage the team and keep track of the project’s progress—from concept design, design development, construction documents, as-build drawings, and handing over of documents. . You’ll need to collaborate effectively with a range of stakeholders, leading from the front while also taking the time to understand their point of view. Sound like you? Our successful Global Process owners … Engage confidently with internal and external stakeholders and see things from their perspective. Are driven to succeed and love achieving challenging goals. Bring a structured and organised approach to everything they do. Communicate and collaborate to achieve success. Thrive under pressure and deal effectively with tight deadlines and high expectations. To apply you need to be: Ability to engage with stakeholders at a variety of levels Should have run transformation projects and operations for the Record to report domain Experience as a corporate process expert or process leader in a business Track record of designing and delivering process transformation and improvement Strong knowledge of internal controls and regulatory environments Strong finance process and systems experience Excellent organizational skills and the ability to flex to meet the changing demands of a International landscape Strong communication skills across a global network of stakeholders ensuring complete alignment and transparency across all areas of responsibility Strong relationship building and stakeholder influencing skills A steadfast leader with strong business know-how You are resilient and can deal effectively with competing priorities and tight deadlines. Are you a big-picture-thinking and influential individual who knows how to overcome challenges quickly and calmly. Driven and ambitious by nature, you should also have a mastery of the ins and outs of business—from products and systems to processes, tools and best practices. An excellent communicator We achieve our biggest success when working together, so clear communication is key, as is collaboration and team work. Experience Fulltime project management experience: Strong understanding of project management methodologies, tools, and best practices. Well versed with F&A processes including Record to Report, Order to Cash and Procure to Pay Have prior experience of ERPs, preferably PeopleSoft. 15+ years of experience in finance and accounting, with a proven track record of successful finance transformation projects. In-depth knowledge of financial management, business processes, and technology solutions. Strong leadership and communication skills, with the ability to influence and drive change across the organization. Demonstrated ability to work in a fast-paced, dynamic environment. Have a good understanding of project management methodologies and tools. Qualifications Bachelor’s degree in finance, Accounting, or a related field. MBA or relevant post-graduate qualification is a plus. Project Management certification like Prince2 or PMP Relevant certifications (e.g., CPA, CMA, CFA) are a plus. What you can expect from us You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Keep your ambitions in sight and imagine where JLL can take you... Location: Onsite –Gurugram, HR If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! About JLL – For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage, and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com. If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
