Training Manager

Reboot Xp

5 - 10 years

5 - 8 Lacs

noida

Posted:None| Platform:

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Skills Required

training need analysis training operations training programs training and development training modules process training training analysis behavioural training tna tni bpo training training content training management training delivery bpo process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

Manage training programs from planning to execution, ensuring effective delivery and impact on business objectives.
Develop and maintain a comprehensive training calendar, aligning it with organizational goals and strategies.
Design and deliver behavioral, process, product, and soft skills trainings for various stakeholders across the organization.
Collaborate with subject matter experts to create engaging learning materials (content development) and assessments (evaluation).
Analyze training needs through TNA/TNI processes to identify gaps in employee knowledge/skills.

Desired Candidate Profile

5-10 years of experience in Training & Development function in BPO industry.
Strong understanding of Training Management principles, including program management, budgeting, reporting, etc.
Excellent communication skills for effective collaboration with stakeholders at all levels.
Ability to design/deliver complex training programs using various methodologies (e.g., classroom sessions, e-learning modules).
Proficiency in creating engaging content (text-based/video-based) for diverse audiences.

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