35 Training Operations Jobs

Key Responsibilities: Conduct structured On-Job-Training (OJT) for new joiners, ensuring they are certified within the required timelines. Evaluate the skills and performance of new employees, providing actionable feedback and guidance to ensure rapid integration and productivity. Drive the continuous development and upskilling of Dark Store Managers by regularly assessing their capability index and implementing improvement initiatives. Eliminate awareness and demonstration gaps within Dark Stores. Collaborate with Store Managers, Cluster Operations Managers (COMs), and City Heads to align training programs with operational objectives and business needs. Monitor and ensure compliance with operational standards, providing coaching and support to improve adherence where necessary. Deliver training content in a consistent, engaging, and impactful manner, both in classroom settings and on-site in Dark Store environments. Track and report on key training metrics, including Time to Productivity, Error Reduction Rate, and Timely Certifications. Participate in monthly reviews to assess the impact of training interventions on business metrics and identify areas for continuous improvement. Qualifications and Skills: Proven experience in operations, learning and development, or a related field within quick commerce, retail, or supply chain sectors. Strong understanding of operational processes in Dark Stores or similar environments. Excellent communication, coaching, and presentation skills. Ability to evaluate, assess, and provide feedback in a structured and constructive manner. Strong problem-solving abilities and a proactive approach to identifying and addressing training needs. Data-driven mindset, with the ability to track and analyze training outcomes and their business impact. A strong team player who can collaborate effectively across different teams and levels of the organization. Knowledge of Facilitation/Instructional Design. Proficient in Google Docs/Sheets/Slides. Knowledge of Basic Learning Management Systems. Knowledge of Mobile Learning Technology. Proficient in the local language.

You are invited to join our team as a Human Resources L&D Executive in Pune, Bahiratwadi / Hinjawadi. With 5-10 years of experience and a postgraduate degree in HR, Psychology, or Social Work, you will play a vital role in shaping our learning culture, driving skill development, and aligning training programs with business strategy. Your responsibilities will include designing and implementing the annual L&D strategy, conducting training needs analysis, developing training modules, and leading content curation initiatives. You will manage technical and behavioral training programs, oversee training operations, and drive the completion of mandatory trainings using various mediums to reinforce learnings. In addition, you will be responsible for implementing automated systems, evaluating new learning technologies, and collaborating with HRBPs, functional heads, and external partners to identify skilling needs. Your qualifications should include a postgraduate degree, 5-10 years of experience in L&D or Talent Development, proficiency in MS Office, and certification in behavioral assessments or psychometrics is a plus. Join us in our dynamic, purpose-driven culture where you will have the opportunity to lead impactful L&D projects and work collaboratively with leaders across business functions. Apply now or refer someone who would be a great fit for this exciting opportunity in Learning and Development, Talent Management, and Human Resources.,

Key Responsibilities: Conduct structured On-Job-Training (OJT) for new joiners, ensuring they are certified within the required timelines. Evaluate the skills and performance of new employees, providing actionable feedback and guidance to ensure rapid integration and productivity. Drive the continuous development and upskilling of Dark Store Managers by regularly assessing their capability index and implementing improvement initiatives. Eliminate awareness and demonstration gaps within Dark Stores. Collaborate with Store Managers, Cluster Operations Managers (COMs), and City Heads to align training programs with operational objectives and business needs. Monitor and ensure compliance with operational standards, providing coaching and support to improve adherence where necessary. Deliver training content in a consistent, engaging, and impactful manner, both in classroom settings and on-site in Dark Store environments. Track and report on key training metrics, including Time to Productivity, Error Reduction Rate, and Timely Certifications. Participate in monthly reviews to assess the impact of training interventions on business metrics and identify areas for continuous improvement. Qualifications and Skills: Proven experience in operations, learning and development, or a related field within quick commerce, retail, or supply chain sectors. Strong understanding of operational processes in Dark Stores or similar environments. Excellent communication, coaching, and presentation skills. Ability to evaluate, assess, and provide feedback in a structured and constructive manner. Strong problem-solving abilities and a proactive approach to identifying and addressing training needs. Data-driven mindset, with the ability to track and analyze training outcomes and their business impact. A strong team player who can collaborate effectively across different teams and levels of the organization. Knowledge of Facilitation/Instructional Design. Proficient in Google Docs/Sheets/Slides. Knowledge of Basic Learning Management Systems. Knowledge of Mobile Learning Technology. Proficient in the local language.

The Safety Coordinator will be responsible for client coordination, training operations, and ticket management. This includes coordinating with clients and trainers to ensure smooth training execution, managing training schedules, requests, and ticketing. Moreover, the Safety Coordinator will handle reporting, data updation, feedback collection, and quality analysis. They must ensure timely reporting, certification, and data updates, as well as collect and analyze client feedback for continuous quality improvement. In addition, the role involves resource and tool management to optimize resource utilization and maintain tools such as Dropbox, TTM, and reports. Communication and email coordination for pre-training communication and logistics will also be part of the responsibilities. The Safety Coordinator will support certification dispatch and resolve related issues, as well as monitor market insights and trends for trend analysis to enhance training strategies. Proficiency in English communication and MS Office is required for this role. This is a full-time position located in Noida with the possibility of travel. Interested candidates can contact hr@hkuk.in for further details.,

Responsibilities: * Manage production planning, delivery & people management * Lead wiring harness team * Ensure Productivity & quality with effective operators training * Candidates from wiring harness industry * Diploma or BE with 11years min. Provident fund

The job involves managing new business transition, knowledge acquisition, transfer, and training for various teams within the organization. This includes collaborating with training leads to ensure smooth operations, attending meetings, welcoming new hire batches, managing internal stakeholders, and driving key performance indicators for multiple teams. The role also entails analyzing training metrics and their impact on business metrics, identifying process improvement projects, and launching them end-to-end with stakeholder collaboration. Additionally, the position involves acting as a consultant for operations, identifying process improvements and quality initiatives, analyzing data to improve revenue generation, ensuring vertical hygiene by maintaining reports and documentation, promoting standardization through training documentation, and advocating behavioral training programs for maximum participation. The job also requires mentoring the team, fostering a learning environment, managing training management information systems for accounts, ensuring compliance with training documentation and processes, and exploring opportunities for automation and digitization to reduce people dependencies. The ideal candidate for this role should be a graduate with experience in process training.,

As a skilled professional with over 5 years of experience in technical operations, CRM management, or project coordination, you will play a pivotal role in overseeing CRM platforms like HubSpot, Salesforce, and ensuring their optimization for clean data, automation, reporting, and seamless user experience across teams. Your responsibilities will include collaborating with IT teams to integrate CRM systems with internal platforms and tools, identifying process gaps, and implementing workflow automation to enhance efficiency and reduce manual dependencies. You will be expected to build and maintain dashboards and reports for operations, sales, and training performance using Excel, HubSpot, Power BI, or Tableau. Acting as the technical liaison between internal teams and external vendors, you will ensure efficient system performance and support. Additionally, you will oversee scheduling, logistics, and delivery of tech training programs, ensuring alignment with business goals and quality standards. Your role will involve leading or supporting cross-functional initiatives aimed at enhancing operational infrastructure and processes, as well as serving as a technical point of contact for clients, resolving queries related to operations, system access, or integration. To excel in this position, you should hold a Bachelor's degree in Information Systems, Computer Science, Business, or a related field, and possess strong hands-on experience with CRM platforms such as HubSpot, Salesforce, or Zoho. Proficiency in Excel and familiarity with reporting tools like Power BI and Tableau are essential. A working knowledge of database management, data migration, APIs, and middleware tools is required, along with an understanding of HTML/CSS or JavaScript for CRM customization (preferred). Strong analytical and problem-solving skills, experience in leading operational improvement and automation projects, as well as excellent communication and cross-functional collaboration skills are key attributes for success in this role. Preferred attributes for this position include certification in Salesforce, HubSpot, or Project Management (PMP/Agile), prior experience in EdTech, IT consulting, or training delivery environments, and the ability to work independently while managing multiple technical initiatives concurrently. In return, you can look forward to working in an innovative environment that values collaboration, learning, and growth opportunities, along with competitive compensation, cutting-edge tech projects, comprehensive medical insurance coverage, and generous paid leave to maintain a healthy work-life balance.,

We are hiring Trainer for a Premium Jeans Brand Outlet based in Jaipur. candidates with minimum 3 years experience in retail training can apply. Job Title: Trainer Location: Gopalbari, Jaipur Experience: 3+ Years Qualification: Any graduate CTC: Upto 5.5 LPA Job Summary We are seeking a dynamic and passionate Retail Trainer to join our team. The ideal candidate will be responsible for designing and delivering training programs that enhance the skills and performance of our retail staff. This role is pivotal in ensuring that our team members are equipped with the necessary knowledge and skills to provide exceptional customer service and drive sales. Key Responsibilities Training Program Development: Design and implement comprehensive training programs covering product knowledge, customer service, sales techniques, and store operations. Onboarding: Conduct orientation sessions for new hires, ensuring they are well-integrated into the company culture and understand their roles and responsibilities. Continuous Learning: Organize regular training sessions and workshops to keep staff updated on new products, promotions, and company policies. Performance Evaluation: Assess the effectiveness of training programs through evaluations, feedback, and performance metrics. Provide constructive feedback to employees and identify areas for improvement. Collaboration: Work closely with store managers and the HR department to identify training needs and develop tailored programs. Reporting: Maintain accurate records of training activities, attendance, and outcomes. Prepare reports for management on training effectiveness and employee progress. Skills: Excellent communication and interpersonal skills. Strong organizational and time-management abilities. Proficiency in using training tools and e-learning platforms. Ability to motivate and inspire team members. Fluency in English and Hindi; knowledge of regional languages is a plus. Compensation & Benefits Salary Range: upto 5.5 Lakhs per annum, depending on experience and qualifications. Additional Information Travel: Willingness to travel to various Levi's store locations across the region for training sessions and evaluations.Jobed.ai Work Schedule: Flexibility to work weekends and holidays as per retail store requirements. For further assistance contact/whatsapp: 9354909515 or write to kajal@gist.org.in

Job Title: Assistant Manager - Training Coordinator. Summary: The Training Administrator will coordinate, schedule, and administer employee training programs and activities, including external training programs. They will also manage all training logistics, including booking venues, liaising with trainers, and preparing training materials. The ideal candidate should have excellent organizational skills, strong attention to detail, and the ability to work collaboratively with other team members. Roles and Responsibilities: 1. Schedule and coordinate all training activities, including on-site and off-site training events. 2. Manage all logistical aspects of training, such as booking training venues, arranging equipment, and ordering catering. 3. Collaborate with trainers to ensure training materials are prepared and available. 4. Assist with creating training materials, such as presentations, training manuals, and e-learning content. 5. Maintain accurate training records, including attendance, assessments, and evaluation feedback. 6. Provide support to training participants and trainers during training events. 7. Communicate training schedules, logistics, and updates to all stakeholders. 8. Manage the training budget, ensuring that training activities remain within budgetary constraints. 9. Evaluate the effectiveness of training programs and make recommendations for improvements. 10. Keep up to date with industry trends, best practices, and advancements in training technology. Qualification: Bachelors degree in related fields, such as human resources, education, or business administration Proven experience of 3 to 5 years as a training administrator or in a similar role. Knowledge & Skill required: Excellent written and verbal communication skills Attention to details Stakeholder Management Data Analytics Digital Dexterity Microsoft Office and other training software Problem-solving skills Ability to manage multiple projects

Who we are: R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, amongst Top 50 Best Workplaces for Millennials, Top 50 for Women, Top 25 for Diversity and Inclusion and Top 10 for Health and Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 17,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Designation Specialist Training (4I) Role Objective Key Performance Indicators (KPI) What are the measurable indicators for the role Measurable Deliverables Training Throughput - Weightage (30%) First Pass Attempt - Weightage (25%) Production & Quality - Weightage (10%) Accurate & Time Data/MIS Reporting (15%) Basic Hygiene (Schedule Adherence, Responsiveness, Self-Conduct) - Weightage (10%) Trainee feedback - Weightage (5%) Projects (content development, any cost/ time/ FTE saving projects) - Weightage (5%) TNI / BQM management Essential Duties and Responsibilities Role typeIndividual Contributor Conduct new hire, refresher training on aligned process, domain, and tools Conduct process knowledge tests, analyse results and publish findings Work closely with quality and business to identify performance gaps for new hire trainees, create and execute remediation plans to improve trainee performance Achieve set targets on various training effectiveness parameters (level I, level II) Be responsible for training batch management: o Adherence to learning plan o Maintain all batch data and reporting as per the pre-set process o Manage batch logistics training invites, ID Request & Management o Take care of people issues in the batch (performance, disciplinary, schedule adherence, EWS etc.) o On time referred to HR cases alignment (absconding, NCNS, training rejects) Be an active and effective contributor in assigned projects (e.g., new work transition, any process content creation and dissemination, etc.) Continue with hands-on work processing for aligned processes for minimum 12 hours a month Participate in client calls, understand process/tools changes or upgrades, prepare required documentation for roll-out to the aligned process teams Be accountable for self-development/learning, create & complete individual development plan for self, continuously stay invested to be a subject matter expert Stay compliant with the HIPAA and other company policies/compliance : Effective giving and taking feedback, coaching, and mentoring skills Strong interpersonal skills and ability to manage varied trainee personality types Excellent verbal and written communication skills (esp. email communication) Self-motivated and self-driven with a knack for continuously upskilling self Team-player Certification NA Skill Set Qualification and technical skills required to execute the role. Candidate should be graduated and 3 years of exp in AR follow up role Technical Skills : Experience in Revenue Cycle Management for U.S. Healthcare & Expertise in AR Follow up end to end processes Understanding of Online Payer Portals Hands on in MS Office likePowerPoint, Excel, and Word Ability to use virtual communication platforms effectively likeTeams, Zoom, WebEx Experience levels required to execute this role Minimum of 3 years experience in RCM of U.S. healthcare industry (frontend, middle, backend as per role alignment) Overall experience Maximum 5 years Behavioral skills / competencies required for this role. E.g. Attention to detail Functional & Behavioral Skills Strong facilitation & presentation skills for both in-person & virtual environments Understanding of basics of content creation Pre-requisite Should have overall 7+ years of experience in RCM Operations Should have analytical skills & exhibit clear thinking/reasoning Should be able to comprehend & well-articulated to present his/her thought process well Should have excellent feedback and coaching skills r1rcm.com Facebook

Roles and Responsibilities Develop training strategies and execute plans to improve revenue cycle management (RCM) processes. Design, deliver, and facilitate RCM training programs for clients across various US healthcare settings. Create engaging learning materials such as modules, presentations, and handouts for effective knowledge transfer. Conduct induction programs and process trainings on AR billing, denials management, payment posting, and more. Collaborate with subject matter experts to develop customized training solutions addressing specific client needs. Strong background in RCM / Healthcare BPO Leadership experience in training large, cross-functional teams Proficiency in LMS tools, instructional design, and performance measurement Excellent communication, coaching, and stakeholder management skills Knowledge of billing platforms (Epic, eCW, Athena) is a plus

Role Overview: The Manager - Learning and Development will be responsible for leading the strategic planning, execution, and continuous improvement of learning initiatives across the organization. This includes identifying current and future capability needs, designing impactful learning programs, managing learning technologies, and driving a culture of continuous development. The role will require close collaboration with business leaders, internal stakeholders, and external partners to ensure alignment of learning solutions with organizational goals. What You will do: The roles and responsibilities of the Manager Learning and Development will include: 1. Strategic Training Needs Analysis Lead the identification of organizational training and development needs through performance analysis and business objectives. Collaborate with senior leadership and department heads to align learning initiatives with overall organizational strategy. 2. Designing and Overseeing Learning Programs Develop and implement comprehensive L&D strategies that address skill gaps and support employee development. Ensure alignment of learning programs with business goals while promoting a culture of continuous learning. 3. Managing Training Operations and Logistics Oversee the planning and execution of training programs, including scheduling, resource allocation, vendor engagement, and trainer coordination. Ensure timely, efficient, and high-quality delivery of learning initiatives across the organization. 4. Monitoring and Enhancing Training Effectiveness Define success metrics and KPIs to measure the effectiveness of training programs. Use participant feedback, performance data, and ROI analysis to continuously improve learning outcomes. Provide regular updates and strategic insights to senior management. 5. Leadership and Team Management Lead, coach, and develop the L&D team by setting clear goals and fostering a high-performance culture. Encourage innovation, collaboration, and accountability to deliver impactful learning solutions. 6. Stakeholder Engagement and Collaboration Act as a strategic learning partner to internal and external stakeholders. Ensure learning solutions meet business needs and influence senior leadership to champion L&D initiatives. 7. Learning Technology Management Manage the selection, implementation, and upkeep of Learning Management Systems (LMS) and digital learning platforms. Drive digital learning transformation to enhance accessibility and engagement. 8. Keeping Abreast of Industry Trends Stay updated with the latest L&D trends, tools, and best practices. Leverage market insights to introduce innovative and future-ready learning strategies. 9. Budgeting and Compliance Manage the L&D budget responsibly to ensure cost-effective program delivery. Ensure all training initiatives are compliant with internal policies and external regulatory standards. Ideally, you have: 4 – 8 years of experience in Learning & Development, with at least 2 years in a managerial or team leadership capacity. Proven experience in designing and implementing enterprise-wide learning strategies. Strong proficiency in Microsoft Office Suite and Learning Management Systems (LMS); familiarity with digital learning platforms and tools is essential. Excellent communication, stakeholder management, and leadership skills. Demonstrated ability to manage budgets, vendors, and cross-functional projects. Ability to think strategically while managing multiple tactical initiatives. Why Explore a Career at Accordion: High growth environment: Semi-annual performance management and promotion cycles coupled with a strong meritocratic culture, enables fast track to leadership responsibility. Cross Domain Exposure: Interesting and challenging work streams across industries and domains that always keep you excited, motivated, and on your toes. Entrepreneurial Environment : Intellectual freedom to make decisions and own them. We expect you to spread your wings and assume larger responsibilities. Fun culture and peer group: Non-bureaucratic and fun working environment; Strong peer environment that will challenge you and accelerate your learning curve. Other benefits for full-time employees: Health and wellness programs that include employee health insurance covering immediate family members and parents, term life insurance for employees, free health camps for employees, discounted health services (including vision, dental) for employee and family members, free doctor’s consultations, counsellors, etc. Corporate Meal card options for ease of use and tax benefits. Team lunches, company sponsored team outings and celebrations Robust leave policy to support work-life balance. Specially designed leave structure to support woman employees for maternity and related requests. Reward and recognition platform to celebrate professional and personal milestones. A positive & transparent work environment which includes various employee engagement and employee benefit initiatives to support personal and professional learning and development.

Candid Solutions is looking for Training Operations Manager to join our dynamic team and embark on a rewarding career journey Responsible for the design, delivery, and management of training programs for the organization Identifying training needs, developing training materials, delivering training sessions, and evaluating the effectiveness of training programs Must have strong instructional design skills and the ability to create engaging and effective training content Should able to deliver training in a variety of formats, such as classroom-based, online, and on-the-job Able to work with cross-functional teams, managing trainers, and influencing the adoption of new training initiatives Responsible for budgeting, reporting, and driving continuous improvement of the training function

Strategic Planning & Execution Develop and implement strategic plans for skill development programs. Identify current and future skill needs of the industry and tailor programs accordingly. Program & Curriculum Development Design and approve curriculum in collaboration with SMEs and instructional designers. Ensure alignment with national skill frameworks (e.g., NSQF, Sector Skill Councils). Stakeholder & Partner Management Build relationships with industry partners, training providers, government bodies, and NGOs. Liaise with internal teams to align training objectives with organizational goals. Team & Trainer Management Lead and manage a team of trainers, program coordinators, and support staff. Conduct capacity-building programs for trainers and ensure continuous performance review. Quality Assurance & Monitoring Set KPIs for program success and track performance against them. Oversee assessments, certifications, and post-training employment outcomes. Reporting & Compliance Maintain documentation and generate reports for audits, funding bodies, and senior leadership. Ensure compliance with relevant government schemes and guidelines

Job Description Role: Centre Manager Centre manager has to look after the entire P&L Operations: of the center You will be responsible for: Meeting Mobilization, Training and Placements targets Managing the center administration Managing and generating the job opportunities for the students Reporting and monitoring of the center activities Organizing the industry visits for the students Maintaining the center decorum Key Skills Required: Project Management Team Handling Strategic Planning Data Analysis Candidate Requirements Experience : 4 to 5yrs as managing the center Qualification : Post Graduation Type of Employment : Full Time Interested candidates can share their resumes on - amolr@gttfoundation.org Contact Number - 8956490756

:Your role as a Financial Officer is to be familiar with the underwriting criteria of our partner banks which include SBI, BOB, ICICI, Axis Bank, HDFC, etc. With this knowledge, you will have to discuss with the students to screen the education loan applications, advise them on the documentation, and decide upon a suitable bank loan scheme. Also, you should coordinate with your Team Leaders, for the smooth processing of the education loan. As the initiative is funded under the Digital India campaign, the primary mode of communication is through phone calls or any digital medium and hence the students need not meet our team face to face. Ideal Candidate:You'll love working with us if you are:Looking to build a career in banking finance.Have the ability to pitch to customers with good communication skills & most importantly strong convincing skills.A quick learner who's good at self-improving based on feedbackGood at multitasking.

Who we are: R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, amongst Top 50 Best Workplaces for Millennials, Top 50 for Women, Top 25 for Diversity and Inclusion and Top 10 for Health and Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 17,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Designation Specialist Training (4I) Role Objective Key Performance Indicators (KPI) What are the measurable indicators for the role Measurable Deliverables Training Throughput - Weightage (30%) First Pass Attempt - Weightage (25%) Production & Quality - Weightage (10%) Accurate & Time Data/MIS Reporting (15%) Basic Hygiene (Schedule Adherence, Responsiveness, Self-Conduct) - Weightage (10%) Trainee feedback - Weightage (5%) Projects (content development, any cost/ time/ FTE saving projects) - Weightage (5%) TNI / BQM management Essential Duties and Responsibilities Role typeIndividual Contributor Conduct new hire, refresher training on aligned process, domain, and tools Conduct process knowledge tests, analyse results and publish findings Work closely with quality and business to identify performance gaps for new hire trainees, create and execute remediation plans to improve trainee performance Achieve set targets on various training effectiveness parameters (level I, level II) Be responsible for training batch management: o Adherence to learning plan o Maintain all batch data and reporting as per the pre-set process o Manage batch logistics training invites, ID Request & Management o Take care of people issues in the batch (performance, disciplinary, schedule adherence, EWS etc.) o On time referred to HR cases alignment (absconding, NCNS, training rejects) Be an active and effective contributor in assigned projects (e.g., new work transition, any process content creation and dissemination, etc.) Continue with hands-on work processing for aligned processes for minimum 12 hours a month Participate in client calls, understand process/tools changes or upgrades, prepare required documentation for roll-out to the aligned process teams Be accountable for self-development/learning, create & complete individual development plan for self, continuously stay invested to be a subject matter expert Stay compliant with the HIPAA and other company policies/compliance : Effective giving and taking feedback, coaching, and mentoring skills Strong interpersonal skills and ability to manage varied trainee personality types Excellent verbal and written communication skills (esp. email communication) Self-motivated and self-driven with a knack for continuously upskilling self Team-player Certification NA Skill Set Qualification and technical skills required to execute the role. Candidate should be graduated and 3 years of exp in AR follow up role Technical Skills : Experience in Revenue Cycle Management for U.S. Healthcare & Expertise in AR Follow up end to end processes Understanding of Online Payer Portals Hands on in MS Office likePowerPoint, Excel, and Word Ability to use virtual communication platforms effectively likeTeams, Zoom, WebEx Experience levels required to execute this role Minimum of 3 years experience in RCM of U.S. healthcare industry (frontend, middle, backend as per role alignment) Overall experience Maximum 5 years Behavioral skills / competencies required for this role. E.g. Attention to detail Functional & Behavioral Skills Strong facilitation & presentation skills for both in-person & virtual environments Understanding of basics of content creation Pre-requisite Should have overall 7+ years of experience in RCM Operations Should have analytical skills & exhibit clear thinking/reasoning Should be able to comprehend & well-articulated to present his/her thought process well Should have excellent feedback and coaching skills Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visitr1rcm.com Visit us on Facebook

Role & responsibilities Primary Responsibilities: Owing End to End management of Training Bespoke reporting to stakeholders and management. Managing last minute changes from vendors and trainers. Vendor management e.g. holiday proofing of training dates, tracking invoices. Maintenance and creation of internal social page i.e. Jive. Downloading attendance sheets from the system within timelines to further share it with concerned groups. Liaising with multiple stakeholders to manage timeline-based expectations. Time to Time touchpoint calls with internal stakeholders to check on ongoing projects Capturing attendance in the standard format maintained. Updating tracker & maintaining relevant data in respective folders. Sending Feedback surveys to participants after classroom sessions. Creating enrollment links on Firms internal tool. Drafting Training invites to share with participants. Partnering with Global support teams on extended local coverage. Prompt action on participant queries. Data extraction from Dashboard/Firm Tools for further analysis. Supporting Comms team and for other activities involved in the Global COO shares services space. Skills required (essential) • Advanced Excel preferred • Project Plan & Management skills • HTML, Jive, Basic Coding • Knowledge of building Dashboards / Tableau / PowerBI Preferred candidate profile Perks and benefits

Responsibilities: * Supervisory skill * Knowledge on CNC VMC / VTL / HMC * Line In charge, training operators * Understand Engineering drawings, new projects & improvements * Ensure quality in Machining process * Production planning Food allowance Provident fund

Job Purpose We are seeking a proactive and detail-oriented Process Lead to support end-to-end training coordination. This role is responsible for engaging with stakeholders to gather training requirements, managing external vendors, and ensuring smooth operations within the Cornerstone OnDemand (CSOD) learning management system . The ideal candidate will have strong project coordination skills, vendor liaison experience, and hands-on expertise in CSOD. Key Responsibilities: Stakeholder Management: Serve as the single point of contact for business units regarding training needs and requirements. Collaborate with the stakeholders to define, prioritize, and schedule training programs. Vendor Management: Identify, evaluate, and coordinate with external training vendors. Ensure timely and quality delivery of training solutions by vendors. Creating Purchase Requisitions & Purchase Orders. Learning Management System (CSOD): Create and manage training events, sessions, and other Training Objects within CSOD. Troubleshoot and resolve CSOD-related issues and provide functional support to users. Monitor and generate training reports and analytics to track completion and effectiveness. Process Improvement: Streamline training operations and suggest process enhancements. Maintain documentation and standard operating procedures for training processes. You are meant for this job if: Bachelors degree in Human Resources, Business Administration, or a related field. 710 years of experience in training operations or L&D coordination. Proven experience in vendor management and stakeholder communication. Hands-on experience with Cornerstone (CSOD) is mandatory. Excellent organizational, interpersonal, and communication skills. Strong attention to detail and the ability to manage multiple priorities. Preferred Skills: Certification or training in project management or learning technologies. Experience working in a global or matrix organization.

Key Responsibilities: New business Transition/Knowledge Acquisition , Transfer and Training BAU . Work with the Training leads (Group Manager / Sr Group Manager) to ensure smooth running of training Operations Attends meetings WBR /MBR within the program or with another department whenever necessary Meet & Greet with New Hire Batches EWS New Hire programs Manage internal stake holders Manage multiple teams and by providing by driving KPI Manage training metrics and impact to business metric TNI/ TNA process and make recommendations for process improvements Liaise with stakeholders to identify process improvement projects and launch it end to end with collaboration Create value for the team by acting as a consultant for operations and identifying process improvement and quality related initiatives Analyzing data and suggesting measures towards improving revenue generation for the function Maintain vertical hygiene by ensuring reports, data and documents are in place Promote standardization by creating & maintaining Training documentation Promote behavioral training programs and promote the programs in order to ensure maximum participation Act as a mentor for the team and hold the team together by promoting an environment of learning and team work Manage Training MIS for accounts Ensure training documentation is in place and processes are followed Look for opportunities to reduce people dependencies and move towards automation and digitization Qualifications Graduate , Process Training experience Job Location Location - Airoli,Belapur,Hyderabad,Industrial,Mumbai,Thane

New business Transition/Knowledge Acquisition, Transfer and Training BAU Work with the Training leads (Group Manager / Sr Group Manager) to ensure smooth running of training Operations Attends meetings WBR / MBR within the program or with another department whenever necessary Meet & Greet with New Hire Batches EWS New Hire programs Manage internal stakeholders Manage multiple teams and by providing by driving KPI Manage training metrics and impact to business metric TNI/ TNA process and make recommendations for process improvements Liaise with stakeholders to identify process improvement projects and launch it end to end with collaboration Create value for the team by acting as a consultant for operations and identifying process improvement and quality related initiatives Analyzing data and suggesting measures towards improving revenue generation for the function Maintain vertical hygiene by ensuring reports, data and documents are in place Promote standardization by creating & maintaining Training documentation Promote behavioral training programs and promote the programs in order to ensure maximum participation Act as a mentor for the team and hold the team together by promoting an environment of learning and team work Manage Training MIS for accounts Ensure training documentation is in place and processes are followed Look for opportunities to reduce people dependencies and move towards automation and digitization

New business Transition/Knowledge Acquisition, Transfer and Training BAU Work with the Training leads (Group Manager / Sr Group Manager) to ensure smooth running of training operations Attends meetings WBR / MBR within the program or with another department whenever necessary Meet & Greet with New Hire Batches and EWS New Hire programs Manage internal stakeholders Manage multiple teams and drive KPI performance Manage training metrics and impact to business metric Conduct TNI/TNA process and make recommendations for process improvements Liaise with stakeholders to identify process improvement projects and launch them end-to-end with collaboration Create value for the team by acting as a consultant for operations and identifying process improvement and quality-related initiatives Analyze data and suggest measures for improving revenue generation for the function Maintain vertical hygiene by ensuring reports, data and documents are in place Promote standardization by creating & maintaining training documentation Promote behavioral training programs and ensure maximum participation Act as a mentor for the team and foster an environment of learning and teamwork Manage Training MIS for accounts Ensure training documentation is in place and processes are followed Look for opportunities to reduce people dependencies and move towards automation and digitization Accounts Supported: TMC Reports To: Sr. General Manager / General Manager - Training Must-have skills: Corporate Management Experience, People Management, Strategic Thinking, Data Management and Analysis

The National Delivery Head is a key leadership position responsible for the overall training delivery and quality of training for all the centers across the country. This role requires a combination of leadership, strategic thinking, and hands-on management skills to drive both Training leadership and Operational efficiency. This role requires an excellent track record in training delivery and operations. The key responsibilities associated with this role are as under: 1. Training Strategy: •Developing and implementing a training strategy aligned with the overall organizational goals. 2. Team Leadership: •Leading and managing the training team. •Providing guidance, coaching, and support to ensure the team meets or exceeds targets. •Ensuring Customer satisfaction and delight 3. Training Performance Analysis: Monitoring and analysing training performance data. Ensuring more than 90% attendance at all the centers across the country Ensuring less than 5% dropout across the centres Responsible for putting students in the batches after admission. To ensure student development activities regularly at the centers To ensure a high level of student satisfaction and development Ensuring the timely certification of the students Controlling Training slippage and leakage at all levels. Implementing timely corrective actions and strategies to achieve high training delivery performance. 4.Day-to-Day Operations: • Ensuring smooth functioning and efficiency in all aspects of the training activities at the center. Responsible & involved in the selection and training of Trainers and training coordinators PAN India Regular visits to centers PAN India Faculty Management & Rostering of PAN India Ensuring excellent training infrastructure including assets availability for the students on a timely basis at all the centers 5. Company Policies & Directives: Ensuring strict adherence to training Processes, Policies and Directives 6. Quality Ensuring High-Quality delivery of Training & and meeting students' placement goals. Roles and Responsibilities The National Delivery Head is a key leadership position responsible for the overall training delivery and quality of training for all the centers across the country. This role requires a combination of leadership, strategic thinking, and hands-on management skills to drive both Training leadership and Operational efficiency. This role requires an excellent track record in training delivery and operations. The key responsibilities associated with this role are as under: 1. Training Strategy: •Developing and implementing a training strategy aligned with the overall organizational goals. 2. Team Leadership: •Leading and managing the training team. •Providing guidance, coaching, and support to ensure the team meets or exceeds targets. •Ensuring Customer satisfaction and delight 3. Training Performance Analysis: Monitoring and analysing training performance data. Ensuring more than 90% attendance at all the centers across the country Ensuring less than 5% dropout across the centres Responsible for putting students in the batches after admission. To ensure student development activities regularly at the centers To ensure a high level of student satisfaction and development Ensuring the timely certification of the students Controlling Training slippage and leakage at all levels. Implementing timely corrective actions and strategies to achieve high training delivery performance. 4.Day-to-Day Operations: • Ensuring smooth functioning and efficiency in all aspects of the training activities at the center. Responsible & involved in the selection and training of Trainers and training coordinators PAN India Regular visits to centers PAN India Faculty Management & Rostering of PAN India Ensuring excellent training infrastructure including assets availability for the students on a timely basis at all the centers 5. Company Policies & Directives: Ensuring strict adherence to training Processes, Policies and Directives 6. Quality Ensuring High-Quality delivery of Training & and meeting students' placement goals.

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.