82 Training Modules Jobs

Design, Develop & Deliver TTT Modules on IT Hardware & Infrastructure, accross India Mentor, Evaluate & Certify trainers based on defined benchmarks/standards Monitor, Track & Report effectiveness of ToT programs through performance data of faculty Required Candidate profile Proficient in Hardware, Operating Systems, Networking, CCNA, Server Management, Cloud Computing technologies Classroom training management + Assessment skills Flexibility to travel Presentation skills

You will be responsible for delivering comprehensive training on Stock Markets and Options Market, creating Training Modules, Study Notes, and video content for Online sessions. Additionally, you will conduct Practical sessions on technical analysis during live market hours for customers. Addressing complex client queries in real-time and ensuring an exceptional user experience will be a crucial part of your role. Collaborating with Sales and Product teams to handle technical aspects of the sales process and gathering client feedback to enhance product development will also be part of your responsibilities. Furthermore, you will work closely with management on new product development and training initiatives. To excel in this role, you should possess a deep understanding of Equity Derivatives, advanced technical analysis, and the ability to share this knowledge effectively with peers and customers. Strong analytical skills, attention to detail, expertise in Presentation, Training & Development, and proficiency in training delivery both online and offline are essential. Excellent verbal and written communication skills in English, along with a profound knowledge of financial markets gained through personal and professional experiences, are required. Previous appearances on Business News, Podcasts, YouTube, etc., would be advantageous. The ideal candidate for this position should hold a Graduate or Post Graduate degree and have a minimum of 1 to 5 years of experience in a technical client-facing role, training, or customer handling.,

Key Responsibilities: • Design, develop, and deliver high-quality training modules for programming languages, frameworks, and tools. • Conduct classroom-based and online training sessions for students and corporate clients. Health insurance Provident fund

Design, Develop & Deliver TTT Modules on IT Hardware & Infrastructure, accross India Mentor, Evaluate & Certify trainers based on defined benchmarks/standards Monitor, Track & Report effectiveness of ToT programs through performance data of faculty Required Candidate profile Proficient in Hardware, Operating Systems, Networking, CCNA, Server Management, Cloud Computing technologies Classroom training management + Assessment skills Flexibility to travel Presentation skills

As a member of the Talent Management team at BBL, you will play a crucial role in driving the global talent management strategy and supporting the development of high potential employees. Your mission will be to ensure organizational alignment, enhance individual and team capabilities, and drive high performance across the organization in line with our Values and business objectives. You will be responsible for various initiatives such as creating talent dashboards for business reviews, facilitating training modules, and evaluating the effectiveness of training interventions. Your role will also involve program management, defining project plans, managing implementation activities, and developing protocols and communication strategies for project rollout and ongoing management. Additionally, you will work closely with internal stakeholders to maintain HR databases, build reports and dashboards to provide visibility into relevant metrics, and drive analytics for continuous improvement in data quality and management practices. Your technical and functional skills will be put to use in assessing, recommending, and implementing talent development processes, tools, and resources. To excel in this role, you should have a Bachelor's or Master's degree in HR, along with 7-12 years of industrial experience. You should possess strong communication skills, the ability to initiate and execute talent management programs, and demonstrate influence across all levels of the organization. Your background in talent analytics, data capture, dashboard creation, and program management will be valuable in supporting succession planning processes and driving talent development initiatives. Join us in our mission to help our diverse and distributed talent reach its full potential by contributing your expertise and passion for developing others. Your role will be instrumental in creating a culture of high performance and continuous learning within our organization.,

Responsible enhancing the performance capability of employees at the hotel by delivering training programs to develop strategies to improve customer service, recruitment, retention, & TNA. Reporting to Director Operations.

Role Overview: We are seeking a seasoned Learning & Development professional at the Associate Director level with deep expertise in Human Resource Outsourcing (HRO) training. The ideal candidate will bring over 14 years of experience, including a proven track record in leading large training teams, developing and executing strategic training plans, and managing high-impact training programs in a client-facing environment. Key Responsibilities: Strategic Training Leadership: Define, design, and implement long-term training strategies aligned with organizational goals and client requirements within the HRO domain. Training Program Management: Own the planning, execution, and continuous improvement of training initiatives across functional areas like payroll, benefits, HR operations, etc. Team & Resource Management: Lead and manage large cross-functional training teams; allocate resources efficiently to meet evolving business needs. Stakeholder Engagement: Act as the primary point of contact for external client stakeholders, ensuring alignment on training goals, timelines, and deliverables. Quality & Performance Management: Monitor training effectiveness through KPIs and feedback mechanisms; drive performance excellence and operational improvements. Collaboration & Innovation: Partner with internal teams (HR, Ops, Quality) and leverage industry best practices and digital learning tools to enhance learning delivery and experience. Key Requirements: 14+ years of total experience with significant exposure to HRO training and operations Proven experience in leading large teams and managing trainers across geographies or verticals Strong background in strategic planning, execution, and measurement of learning programs Excellent stakeholder and client management skills with a customer-first mindset Expertise in learning delivery, instructional design, and resource planning If you wish to explore this opportunity, please share your resume on "swarali.deshmukh@credencehrservices.com"

As an Assistant Manager, you will be responsible for designing and producing visually stunning multimedia assets, animations, and interactive content that align with our company's brand identity and meet the specific needs of our clients. You will collaborate with cross-functional teams, including content creators, instructional designers, and Group Managers, to bring ideas to life and elevate the overall visual aesthetics of our projects. Key Responsibilities: 1. Develop creative and visually appealing graphics, animations, and interactive content using Articulate Storyline 360, Photoshop, After Effects, and Vyond. 2. Design and develop multimedia assets for e-learning courses, presentations, videos, webinars, marketing materials, and other client-specific projects. 3. Collaborate with the instructional design team to ensure that visual elements enhance and support the learning objectives effectively. 4. Translate complex concepts and ideas into engaging visual narratives that resonate with target audiences. 5. Keep up-to-date with industry trends, design tools, and software advancements to continuously improve and optimize design processes. 6. Maintain consistency in brand guidelines and visual standards across all projects. 7. Manage multiple design projects simultaneously and deliver high-quality work within established deadlines. 8. Seek and incorporate feedback from stakeholders to refine and iterate on design concepts. Requirements : 1. Bachelor's degree or equivalent experience in Graphic Design, Multimedia Design, or a related field. 2. Proven professional experience as a Graphic Designer, with a strong portfolio showcasing your expertise in Articulate Storyline 360, Photoshop, After Effects, and Vyond. 3. Proficiency in creating interactive e-learning content and animations using Articulate Storyline 360. 4. Advanced skills in Adobe Creative Suite (Photoshop and After Effects) for graphic design and video editing. 5. Experience with Vyond or other animation software to create engaging animated content. 6. Strong understanding of design principles, layout, color theory, and typography. 7. Ability to work both independently and collaboratively within a team environment. 8. Excellent communication skills to effectively present and articulate design concepts and ideas. 9. Detail-oriented with a keen eye for aesthetics and visual storytelling. 10. Flexibility to adapt to changing priorities and tight deadlines. Qualifications Familiarity with other multimedia and e-learning authoring tools. Experience in creating graphics and animations for social media platforms..

Role & responsibilities: : >> Structure on-boarding training requirements, Pre Process, Process, customer Visits etc >>Ensure all new employees go through the defined new hire learning path for their respective roles in the account >>Participate & Lead the KA and KT activities for the transition account and work with the client and stakeholders to Ensure that processes knowledge is documented and transferred to the operations team >>Support new hires during OJT and go-live >>Manage/provide refresher and remedial training for existing employees >>Maintain trainee data and information in the central repository to Ensure audit readiness >>Generate training reports from time to time >>provide feedback and coaching to analysts on the floor >>Analyse training need for employees, single point of contact for the account for any training requirements >>responsible for adhering to training guidelines defined by the BU training Function >>responsible to work with operations to bridge gaps during training >>provide pro-active training intervention / guidance to leadership targeting metric / business impact Preferred candidate profile : >>Exposure to Geographical Information System(GIS) knowledge >>Must have good experience in MS-Word, Excel and Presentations or similar tools >>Proficient with MS-Office (Word, Excel, power point) >>Should be acquainted with the communication nuances of the local audience possible kinds of errors that one would expect in the location >>Excellent spoken and written Communication Skills. Has to have a good understanding of functional Grammar and MTI >>Needs to have strong training ability >>Good rapport building skills, extremely methodical and organized >>Feedback and Coaching skills >>Good analytical ability >>Good reading / learning, researching Skills >>Demonstrated Customer Service Skills

Conduct refresher sessions, OJT & (TTT) Collaborate with QA and Operations to align training with business needs Update training content as needed Minimum 2 years of experience in a Trainer role Good understanding of training metrics Perks and benefits Both way Cab Free Meal Shift Allowance 5 Days Work

As a subject matter expert in Health & Welfare Benefits, wellness, and compensation-related policies and programs, you will be responsible for conducting research, analysis, and developing solutions to administer employee benefits. You will serve as the primary contact for employees, addressing benefit-compensation-related issues, questions, and decisions on eligibility. Additionally, you will act as a liaison between employees and third-party vendors, coordinating the communication effectively. Collaborating with COE leaders, you will be involved in analyzing and creating new plan recommendations for management on cost-sharing benefits between the employer and employee. Your role will also include developing census data and obtaining quotations from insurance companies to support decision-making processes. In the Talent Development aspect of the role, you will work with COE leaders to identify vendors and training modules for India operations. You will guide the HR team in the implementation of performance appraisals and succession planning strategies. Milacron is a global leader in the manufacture, distribution, and service of highly engineered systems within the $27 billion plastic technology and processing industry. Our extensive product portfolio includes hot runner systems, injection molding, and extrusion equipment, along with process control systems and maintenance supplies. We aim to provide customized equipment, components, and services to our customers throughout the lifecycle of their plastic processing technology systems. When requesting accommodation, please specify the nature of the accommodation required, along with the job title and requisition number of the position you are applying for.,

We are looking for a trainer: Qualifications & Skills Bachelors degree in Business, Marketing, HR, Education, or a related field Recruiting Resources+6Vintti+6Empire State AEX+6. 1 years of experience in sales training, enablement, or a sales role with practical coaching exposure Recruiting Resources. Excellent presentation , verbal, and written communication skills HR Blade. Strong analytical skills to evaluate training effectiveness and derive actionable insights Recruiting Resources Superb interpersonal and coaching capabilitiesempathy, active listening, adaptability—and the ability to inspire and motivate . Excellent organization and project management skills to juggle multiple programs and timelines . Certifications like CPTM, CPSP, or similar are advantageous Superworks. Preferred Experience Track record in high-growth or fast-paced environments Superworks. Experience scaling training across multiple geographies or global teams Superworks. Tools You’ll Use CRM platforms (e.g., Salesforce, HubSpot) LMS tools (e.g., Docebo, TalentLMS) Virtual training platforms (e.g., Zoom, Teams) Authoring tools (e.g., PowerPoint, Articulate) Analytics and reporting dashboards Meet- Yukti Contact number- 8920480002 Address- block- c. noida, sector 59, rebootxp

Hiring for Simulation Prdocut Development Leader:- We are looking for candidates from virtual simulator prodcut development expertise from electrical systems background:- Degree in Engineering (Mechanical/Electrical/Computer Science) or equivalent Minimum Exp more than 15 years You'll lead and contribute to the development of Digital Training Solutions. Day-to-day, youll work closely withteams across the business (ISR Project Core Team, Rolling Stock Engineering Core Team, Service BidManagers), manage product development lifecycle, and much more. Procurement of components for simulators Collaborating with Digital Solutions teams to support Product and Technology Development Experience or understanding of product development/engineering lifecycle Knowledge of software development methodologies Familiarity with electrical or mechanical hardware design and implementation methods A certification in Project Management or Product Management (desirable) Technical knowledge of Rolling Stock systems and subsystems (desirable) Experience in modelling and simulation for equipment/vehicles (desirable) Exposure to Digital Technologies (AR/VR, software stacks, data analytics) and understanding Defining the Product Development Plan and Project Schedule Preparing and reviewing technical specifications and design documents Project monitoring and control, including customer and stakeholder management Supplier management from selection to project delivery

Role Purpose The Technical Lead's role is characterized by the imperative of facilitating process delivery and bolstering team performance through diligent oversight of the Production Specialists. In this capacity, you will manage technical escalations, nurture team development, and ensure alignment with the established business objectives. The importance of this position cannot be overstated, as it plays a vital role in sustaining exemplary service standards and encouraging a culture centered on excellence. Do Oversee and support processes by reviewing daily transactions against performance parameters Continuously analyze performance dashboards and metrics to enhance team efficiency Mentor team members, fostering skills that enhance overall performance metrics Maintain comprehensive logs of queries, detailing the resolution steps and outcomes Ensure strict adherence to standard operating procedures for prompt resolution of client requests Assist in promptly resolving client queries within agreed SLAs, upholding high service delivery standards Enhance the team's understanding of processes and products for improved client interactions and effective troubleshooting Document and analyze issues to identify trends and offer proactive solutions for prevention Elevate significant issues to senior management to secure timely client resolutions Ensure complete transparency of product information and necessary disclosures during client interactions Mitigate potential legal challenges by monitoring compliance with service agreements rigorously Manage technical escalations through effective diagnosis and troubleshooting of client queries Implement a systematic approach to managing technical challenges while adhering to SLAs Timely escalation of unresolved issues to appropriate technical authorities is paramount Guide clients through systematic solutions while promoting a positive experience Demonstrate exceptional troubleshooting skills, maintaining professionalism to ensure user satisfaction Provide alternative solutions when immediate resolutions aren't feasible to sustain business relations Regularly communicate operational updates to clients, fostering clarity throughout interactions Conduct post-resolution follow-ups with clients to gather insight and ensure SLA compliance is maintained Enhance team capabilities to uphold operational excellence and superior service levels for clients Act as a mentor, fostering the technical capabilities of Production Specialists Conduct targeted training sessions to address any identified skill gaps within the team Develop specialized training modules tailored to the needs of the team Inform clients of upcoming training sessions and their expected outcomes to ensure alignment Engage in continuous learning, staying up-to-date on product enhancements and modifications Participate in all recommended product-specific training sessions Identify recurring issues, presenting robust resolutions to elevate team performance Engage in self-directed learning to remain knowledgeable, leveraging network resources Mandatory Skills: Oracle EBS data migration ETL approach Experience: 5-8 Years

Are you passionate about the automotive industry and have a knack for teaching? We are seeking a dynamic and experienced Automotive Trainer to join our team. As an Automotive Trainer, you will play a crucial role in developing and delivering high-quality training programs to our clients' workforce/programs in public formats. Required Qualifications: Academic Qualification = Engineering Graduate - Mechanical / Automobile / Electrical / Electronics with total 10+ Years experience in Automotive Industries in which minimum 3 years in training deliveries internal / external. Must have IATF 16949:2016 Interna/1st party - 2nd Party Auditor qualification. Skills: Technical Expertise: In-depth knowledge of automotive systems, ISO 9001:2015, IATF 16949:2016, Core Tools - APQP, PPAP, AIAG VDA FMEA, MSA, SPC, Control Plans, 8Ds Problem Solvings, VDA 6.3, IATF Rules, Customer Specific Requirements, etc. Strong Communication Skills: Excellent verbal and written communication skills to effectively convey complex technical information to diverse audiences. Training and Facilitation Skills: Proven ability to design and deliver engaging training programs. Problem-Solving Skills: Ability to identify and resolve training challenges and adapt to changing circumstances. Certification (Must): IATF 16949:2016 Interna/1st party - 2nd Party Auditor qualification + Core Tools Qualfiication Certification Certification (Preferred): VDA 6.3 Process Auditor Qualification. CQI 9, CQI 11, CQI 27, CQI 15 related qualifications. Role: Deliver comprehensive training programs in IATF 16949 and automotive core tools (APQP, PPAP, FMEA, MSA, SPC, Control Plans, 8Ds, and 7 QC Tools). Conduct VDA 6.3 process auditor qualification trainings to certify individuals as competent auditors. Collaborate with subject matter experts (SMEs) to develop and refine training content. Support the Business Development team in finalizing training offerings by providing technical expertise and insights. Facilitate 15-18 day onsite training programs, both public and client-specific, and be willing to travel extensively. Tags: Automotive-Trainer,IATF-Trainer,CQI-Experts,FMEA-Trainer,APQP-Trainer,MSA-SPC-Trainer

You will be responsible for creating an Annual Training Calendar for both Technical and Non-Technical staff. Your duties will include maintaining training records, conducting Data Analytics, and developing PPTs & Training modules as per the organization's needs. Additionally, you will be providing training on operational work, technical tasks, and Soft skills to skilled and semi-skilled employees. As a Training Executive, you will play a key role in developing and implementing training programs and initiatives to improve the skills and knowledge of employees. This will involve conducting training needs assessments, designing and delivering training sessions, workshops, and seminars for employees at all levels. You will also be tasked with creating training materials such as presentations, handouts, and online resources, ensuring that the training content is accurate and up-to-date by collaborating with subject matter experts. To be considered for this position, a Bachelor's degree is preferred along with a minimum of 3+ years of experience in a similar role. Strong communication skills in both written and verbal forms are essential, along with good presentation abilities. You should be able to work full-time in a fixed shift schedule and be open to relocating to Noida, Uttar Pradesh. Monitoring and evaluating the effectiveness of training programs through assessments and feedback will also be part of your responsibilities. If you are passionate about training and development, have a keen eye for detail, and possess the necessary qualifications and experience, we encourage you to apply for this Full-time Training Executive position based in Noida, Uttar Pradesh.,

How to Apply: Interested candidates can send their resume to careers@itm.edu with the subject line: Application for Program Specialist Trainer. For any queries, call : Ms.Karishma Pattem :84339 73130 Perks & Benefits: Provident Fund (PF) & Gratuity Mediclaim Insurance 36 Paid Leaves per year Flexible & Supportive Work Environment Career Growth in EdTech & Training Industry Job Description: About the Role: ITM is hiring 2 dynamic and passionate trainers to join our Program Specialist team. In this full-time role, you will be conducting engaging and inspiring introductory workshops across Tier 1 and Tier 2 cities in India. If you love teaching, traveling, and motivating young minds this role is for you! Requirements: Excellent command of English (spoken and written) Strong public speaking, presentation, and interpersonal skills Confident, energetic, and passionate about teaching and mentoring Willingness to travel extensively (2025 days/month) Prior training/facilitation/public speaking experience is a strong advantage Bachelors degree or higher in any field (education-related fields preferred) Key Responsibilities: Conduct interactive and high-energy workshops in colleges and institutions across India Engage students through public speaking, storytelling, and dynamic facilitation Represent ITM as the face of its outreach and training programs Collaborate with the central team for training design, logistics, and impact measurement Ensure effective communication and feedback from each session conducted

Roles and Responsibilities Teaching students on:- • Definitions and Abbreviations • Emergency procedures and Equipment • Exteriors and Interiors of an Aircraft • Service procedures on board • Announcements • Emergency procedures and Equipment • First Aid

Roles and Responsibilities Develop training strategies and execute plans to improve revenue cycle management (RCM) processes. Design, deliver, and facilitate RCM training programs for clients across various US healthcare settings. Create engaging learning materials such as modules, presentations, and handouts for effective knowledge transfer. Conduct induction programs and process trainings on AR billing, denials management, payment posting, and more. Collaborate with subject matter experts to develop customized training solutions addressing specific client needs. Strong background in RCM / Healthcare BPO Leadership experience in training large, cross-functional teams Proficiency in LMS tools, instructional design, and performance measurement Excellent communication, coaching, and stakeholder management skills Knowledge of billing platforms (Epic, eCW, Athena) is a plus

Job Responsibilities: Lead a team of associate content developers, ensuring the team is aligned with monthly goals and objectives. Take responsibility for driving the team towards achieving set targets and meeting deadlines. Research and stay updated with the latest advancements in full-stack development technologies, such as Python, React, JavaScript, and Node.js. Collaborate with cross-functional teams to gather insights and improve content. Design and develop software projects in collaboration with the team to improve existing systems and procedures. Thrive in an empowering environment with the freedom to experiment, learn fast, and scale impactful solutions as the company grows Qualifications: Proven experience working with languages/technologies like React, JavaScript, Node JS. The ideal candidate must have a proven track record of leadership, excellent communication abilities Demonstrated ability to build software projects for various tasks, showcasing the practical application of your technical knowledge. Must be proficient in SQL querying, and good in at least one programming language like Python, C++, or JavaScript. Strongly driven to deliver high-quality software with a creative, solution-oriented mindset. Collaborative, flexible, and open to feedback with a constant focus on team success and self-improvement. Apply here: https://forms.gle/dhVwCXwX9WYyvaPE6

About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities: Customer focus: Driving Net Promoter Score ( NPS ) Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs. plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash & Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence & implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store Store upkeep & maintenance Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store

About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities Area Activities expected to be performed by a Lenskart Store Manager Customer focus:Driving NetPromoter Score Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash & Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence & implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store Store upkeep & maintenance Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store Personal attributes & competencies Minimum qualification: Graduate Ability to act as a link between strategy and execution Ability to develop and inspire people to achieve their best Ability to build rapport and trusting relationships Ability to understand stated and unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to a changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority.

About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities: Customer focus: Driving Net Promoter Score ( NPS ) Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs. plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash & Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence & implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store Store upkeep & maintenance Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store

Role & responsibilities Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction. Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting. Conduct inventory management tasks such as ordering stock, receiving deliveries, and maintaining accurate records. Ensure visual merchandising standards are met by implementing effective displays and promotions. Analyze sales data to identify trends and opportunities for improvement. Area Activities expected to be performed by a Lenskart Store Manager Customer focus: Driving Net Promoter Score Driving sales vs. plan People development (Attrition Control) Cash & Inventory management Supervision SOP adherence & implementation Store upkeep & maintenance Personal attributes & competencies Ability to act as a link between strategy and execution Ability to develop and inspire people to achieve their best Ability to build rapport and trusting relationships Ability to understand stated and unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to a changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority

About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities Area Activities expected to be performed by a Lenskart Store Manager Customer focus:Driving NetPromoter Score Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash & Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence & implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store Store upkeep & maintenance Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store Personal attributes & competencies Minimum qualification: Graduate Ability to act as a link between strategy and execution Ability to develop and inspire people to achieve their best Ability to build rapport and trusting relationships Ability to understand stated and unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to a changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority.