202 Bpo Training Jobs

Role & responsibilities Collaborate with sales leadership to assess training needs and objectives. Design comprehensive training programs tailored to the needs of different sales teams and skill levels. Create training materials, including presentations, handouts, and exercises, to support learning objectives. Deliver Training Sessions: Conduct engaging and interactive training sessions for sales teams, both in-person and virtually. Facilitate workshops, role-playing exercises, and simulations to reinforce learning and skill development. Provide constructive feedback and coaching to participants to improve performance. Sales Process and Techniques: Educate sales representatives on effective ...

Role & responsibilities Develop programs and curriculum for the employee of the organization for orientation and in-job training Analyze the effectiveness of training and workshops to the employees and develop appropriate modification if needed Collaborate with the companys management to identify training needs and schedule appropriate training sessions for employees Develop systems to monitor and ensure employees are performing their responsibilities according to the training Ensure the compliance of the companys employees to cooperate with standards and procedures during training sessions Provide support and mentoring for new employees while conducting an evaluation and identifying section...

Hiring for Trainer (Sales) - BPO. upto 6 LPA 5 Days working Day shifts Location : Jaipur Min 2 years of experience as Sales Trainer in BPO is required. Graduation is mandatory Call > HR Harpreet: 9501852537 HR Shruti: 6394715879

Roles & Responsibilities- - Design and deliver training programs for international processes. - Focusing on TNI, TTT , TNA , OJT. - Develop curriculum materials and assessments to measure trainee performance. Required Candidate profile - Min 1 year experience as Process Trainer in International Process. - Excellent communication skills in English. Call @ 8723051470 / 8453399504 / 9387861694 / 6002281943.

"NTT DATA- Hiring for BPO Process Trainers' (preferring resources with International Banking Training domain)- Looking for Immediate Joiners " Work Location- Gurgaon, Sector 48 Work Mode- Work from Office In these roles, you will be responsible for: Conducting/managing industry, process, compliance and refresher training and internal certification programs (as applicable). Conducting Training Needs Analysis, creating course calendars and ensuring adherence to training calendars. Developing/managing content (SOPs and training materials) as per NTT/client standards. Evaluating impact to business by measuring training effectiveness (feedback on training, performance during training and on the j...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the worlds leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your Role: Conduct comprehensive voice and accent training sessions for agents involved in outbound calling. Design and deliver personalized coaching sessions Develop training materials and practice exercises. Provide feedback and progress reports to clients. Work on voice clarity, articulation,...

Key Responsibilities: Design, implement, and manage training programs for new hires and existing employees Conduct training needs analysis and identify skill gaps Develop training content, modules, and assessments tailored to process requirements Lead a team of trainers and oversee end-to-end training operations Ensure training effectiveness through feedback, assessments, and performance tracking Collaborate with operations, quality, and HR teams to align training strategies Drive continuous improvement initiatives in training methodology and delivery Manage transition and process-specific training for new business or client onboarding Candidate Profile: 8 to 13 years of experience in traini...

Key Responsibilities: Design, implement, and manage training programs for new hires and existing employees Conduct training needs analysis and identify skill gaps Develop training content, modules, and assessments tailored to process requirements Lead a team of trainers and oversee end-to-end training operations Ensure training effectiveness through feedback, assessments, and performance tracking Collaborate with operations, quality, and HR teams to align training strategies Drive continuous improvement initiatives in training methodology and delivery Manage transition and process-specific training for new business or client onboarding Candidate Profile: 8 to 13 years of experience in traini...

Hiring For Domestic BPO Trainer Location: Mohali Minimum 1 year experience as Trainer in BPO (on-paper) Salary: Up to 4 LPA Qualification: Graduation Working Days: 6 Days/Week Rotational Shifts/ Rotational Off Good Communication Skills Required Candidate profile How to Apply: Send your updated resume: sanjna.sandhu@skywaysolution.in or call:7696616371 HR Sanjna Sandhu

Should have process training experience on papers for at least 2 years. Should be aware of TNA/TNI/TTT/OJT. Should be able to calculate Throughput. Should have knowledge of RAG Analysis. Should be able to converse in Telugu / Kannada / Malayalam. Interested candidates can reach out to - Bhawnas1@hexaware.com , 6260351725 Regards Bhawna

Profile: Process Trainer-BPO Location: Mohali Minimum 1 year experience as Trainer in BPO (on-paper) Salary: Up to 4 LPA Qualification: Graduation Working Days: 6 Days/Week Good Communication Skills Required Candidate profile How to Apply: Send your updated resume: harmanpreet@skywaysolution.in or call:8264807657 HR Harmanpreet Kaur

Woodrock Infotech _ Kolkata _ Hiring for Process Trainer * Job Responsibilities - Ensure successful execution of training needs Measure program training effectiveness Conduct Monthly Business Reviews, Quarterly Business Reviews & Weekly Business Reviews to track performance. Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. Send reports/MIS to the Operations team on the progress/pending status of activities Participate in Internal & External Calibrations Manage Knowledge Check for New Hires & Production Staff Should be aware about terminologies like TNI, TNA, BQM, Throughput etc. Knowledg...

Job Title: Trainer Contact Centre (US Collections) Location: Pune (Magarpatta City) Work from Office Experience: 78 years in US Voice Collections Training Shift: Flexible (Day/Night) Notice Period: Immediate to 30 days About the Role We are hiring an experienced Contact Centre Trainer (US Collections) to deliver voice process, compliance, and collections training for our US-based client process. The ideal candidate will have strong hands-on experience in voice-based US collections (inbound/outbound) , knowledge of US collection laws (FDCPA, FCRA, GLBA, TCPA, ECOA, ADA, EFTA, UDAAP, SCRA, state laws) , and a proven track record of conducting classroom training, call coaching, and compliance t...

Job Title: Trainer Contact Centre (US Collections) Location: Pune (Magarpatta City) Work from Office Experience: 78 years in US Voice Collections Training Shift: Flexible (Day/Night) Notice Period: Immediate to 30 days About the Role We are hiring an experienced Contact Centre Trainer (US Collections) to deliver voice process, compliance, and collections training for our US-based client process. The ideal candidate will have strong hands-on experience in voice-based US collections (inbound/outbound) , knowledge of US collection laws (FDCPA, FCRA, GLBA, TCPA, ECOA, ADA, EFTA, UDAAP, SCRA, state laws) , and a proven track record of conducting classroom training, call coaching, and compliance t...

Roles and Responsibilities Design and deliver training programs for outbound sales teams to improve product knowledge, process efficiency, and customer handling skills. Develop customized training materials, including presentations, videos, and manuals to meet specific business requirements. Conduct regular coaching sessions with team members to ensure effective implementation of new processes and products. Collaborate with subject matter experts to create engaging learning experiences that drive behavioral change among trainees. Analyze feedback from trainees to identify areas for improvement in the training program. Desired Candidate Profile 2-7 years of experience in BPO Training or Sales...

Candidate should be working as a Manager on papers in Training for an International Voice process. Shift - Rotational Sifts Work Location - Pune / Gurgaon Immediate Joiners OR Max 45 days notice period candidates can apply Required Candidate profile Call HR Manager Reejo @ 9886360719 for more details.

Job description Role & responsibilities Develop programs and curriculum for the employee of the organization for orientation and in-job training Analyze the effectiveness of training and workshops to the employees and develop appropriate modification if needed Collaborate with the companys management to identify training needs and schedule appropriate training sessions for employees Develop systems to monitor and ensure employees are performing their responsibilities according to the training Ensure the compliance of the companys employees to cooperate with standards and procedures during training sessions Provide support and mentoring for new employees while conducting an evaluation and ide...

Deliver New hire, up-skill or continuous education training courses Min 1 years experience as V&A Trainer / Communication trainer (International BPO) on papers Excellent communication skills Should have V&A training exp Flexible with US Shifts Required Candidate profile Should be comfortable taking calls and monitoring Should have V&A training exp New hire training Class room training Exp on Throughput, TNI ,TNA ,FPA , Mock calls Prefer Immediate joiner

- Conduct process & quality training - Assess trainee performance - Drive quality improvements - Ensure compliance & standards - Strong communication skills required

2+ years of Trainer experience is a must. Good Communication in English/ Telugu is a must Day Shift 6 days working Chennai, Kandhanchavadi location (OMR Road) Call 7200550458, 9361349589, 7092982513

Position : Process Trainer | IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business goals and to ensure customer delight through close interaction with the leadership JOB RESPONSIBILITIES- Ensure successful execution of training needs Measure program training effectiveness Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. Send reports/...

Role & responsibilities developing, delivering, and evaluating training programs to ensure customer service representatives have the skills and knowledge to meet business objectives Conducting training sessions: This involves facilitating classroom-style seminars, delivering training demonstrations, and organizing role-playing exercises to engage trainees. Utilizing various training methods: Call center trainers employ a range of techniques to cater to different learning styles and needs. Scheduling and coordinating training: They manage the logistics of training, including scheduling sessions and ensuring all necessary resources are available. Assessing training effectiveness: Evaluating tr...

Process Trainer (BPO – E-commerce pref) Exp: 3+ yrs in BPO with min. 1 yr as Process Trainer (CS/Domestic BPO) Conduct new hire & refresher trainings, design content, and work with Quality/Ops for process improvements. knowledge on Fraud Risk Mngt Required Candidate profile Skills: Excellent English & Hindi communication, strong presentation, facilitation, and content creation abilities. Graduate (UGC recognized) | 6 days working (1 rotational off)

Team Lead Process- Trainer- International Voice only Excellent communication skills. Excellent interpersonal and customer service skills BPO Experience - VOICE only Shift- US

Key Resp- 5+Yr in int BPO/GCC(Healthcare/Finance) Deliver onboarding and brefresher training programs. Conduct soft-skill workshops, compliance training. Coach underperforming agents using QA Feedback & Mock Sessions. Collaborate with Quality Team