Training Manager

About Us:

Learnyst is a fast-growing EdTech SaaS platform in India, trusted by 12,000+ educators and 16 million learners. We enable educators, coaching institutes, and enterprises to create, market, and deliver online courses securely, with DRM technology on par with major OTT platforms. As we scale, we’re building our customer and partner enablement capabilities and need a dedicated lead to drive adoption through product training.

Role Overview:

Product Training Lead

Roles & Responsibilities:

Training Strategy & Design

• Conduct training needs assessments for sales, support, and customers.
• Develop training roadmaps and programs aligned with product launches and releases.
• Design content: slide decks, video tutorials, FAQs, quick-reference guides.

Training Delivery & Support

• Facilitate live training sessions (virtual and in-person) for cross-functional teams and clients.
• Partner with product and sales teams to ensure training aligns with actual product usage.
• Offer post-training support: documentation, forums, and follow-up sessions.

Evaluation & Optimization

• Gather learner feedback, assess training effectiveness, and track outcomes.
• Revise content and approach based on feedback and analytics.

Collaboration & Operations

• Work with product developers to stay updated on new features and releases.
• Align training calendars with product and marketing roadmaps.
• Manage training metrics: session attendance, completion rates, learner satisfaction.

Requirements:

• Bachelor’s degree in Education, Business, HR, or a related field.
• 3–5 years of experience in product training, learning and development, or similar roles.
• Strong ability to explain technical or complex product features simply and engagingly.
• Excellent presentation and public-speaking skills for diverse audiences.
• Experience with instructional design or adult learning principles (e.g., ADDIE, CPTD).
• Familiarity with LMS platforms or e‑learning authoring tools.
• Project management skills, with strong organization and time management.

What We Offer:

• Opportunity to build and scale Learnyst’s training programs from the ground up.
• Creative ownership to shape onboarding and adoption experiences.
• Cross-functional exposure: work with product, sales, marketing, and support teams.
• Competitive compensation and learning opportunities.
• Office perks: breakfast, lunch, snacks, and a fun game zone.
• Standard hours:

  10 AM – 7 PM, Mon–Fri (weekends off)

  .

Ready to help thousands of users unlock Learnyst’s full potential? Apply now as our Product Training Lead.