Experience Required :
3+ Years.
Employment Type :
Full-Time.
Who We Are
TIFIN is a fintech platform backed by industry leaders including JP Morgan, Morningstar, Broadridge, Hamilton Lane, Franklin T empleton, Motive Partners and a whos who of the financial service industry.We are creating engaging wealth experiences to better financial lives through AI and investment intelligence powered personalization.We are working to change the world of wealth in ways that personalization has changed the world of movies, music and more but with the added responsibility of delivering better wealth outcomes.We use design and behavioral thinking to enable engaging experiences through software and application programming interfaces (APIs).We use investment science and intelligence to build algorithmic engines inside the software and APIs to enable better investor outcomes.In a world where every individual is unique, we match them to financial advice and investments with a recognition of their distinct needs and goals across our investment marketplace and our advice and planning divisions.
Our Values
Go with your GUT. Grow at the Edge.We are driven by personal growth. We get out of our comfort zone and keep egos aside to find our genius zones.With self-awareness and integrity we strive to be the best we can possibly be. No excuses.Understanding through Listening and Speaking the Truth. We value transparency.We communicate with radical candor, authenticity and precision to create a shared understanding.We challenge, but once a decision is made, commit fully.We believe in staying within our genius zones to succeed and we take full ownership of our work. We inspire each other with our energy and attitude.We fly in formation to win together.As part of TIFIN's technology division, you will play a critical role in enabling the company's growth by developing highly scalable applications that provide practical solutions to clients in the financial services domain.You will design, build, test, and maintain scalable and stable-the-shelf applications or custom-built technology solutions to meet business needs.
About The Role
We are looking for a proactive and detail-oriented Systems Administrator IT Operations to join our team in Mumbai.In this role, you will be responsible for managing IT infrastructure, ensuring system uptime, supporting end user devices, and maintaining a secure and efficient IT environment.
Key Responsibilities
- Oversee daily IT operations, ensuring optimal performance of hardware, software, and networks.
- Manage laptop provisioning, software installation, upgrades, and maintenance.
- Handle user access management onboarding, offboarding, and role-based access control across systems and tools.
- Provide support for both Mumbai and Bangalore offices (~1000 users across locations).
- Support remote teams as well.
Review IT infrastructure and provide improvement recommendations following best practices :
- Administer both Mac & Windows systems.
- Perform network administration and troubleshooting.
- Manage basic email and endpoint security administration.
- Handle laptop/desktop/printer setup and maintenance.
- Conduct NEO/LDO (New Employee Orientation/Last Day at Office) IT processes.
- Support end-user requests for application installation and issue resolution.
- Maintain and update service desk tickets and incident logs.
- Conduct quarterly checkpoint reviews to assess work and adjust scope of work as needed.
- Maintain accurate IT asset inventory including hardware and software licenses.
- Work with vendors for hardware procurement, licensing, and support.
- Ensure compliance with IT policies, audits, and data security protocols.
Requirements
- Bachelors degree in Computer Science, IT, or related field.
- Minimum 3 years of experience in IT operations or system administration.
- Strong knowledge of Windows/macOS environments, SaaS tools, and endpoint security.
- Experience with network configuration, firewalls, VPNs, and IT security.
- Familiarity with IT ticketing and asset management platforms.
- Excellent communication and multitasking abilities.
Good To Have
- Experience with identity and access management tools (e. , Okta, Azure AD, Google Workspace Admin).
- Familiarity with scripting (e. , PowerShell, Bash) for automation and system management.
- Exposure to cloud environments such as AWS, GCP , or Azure.
(ref:hirist.tech)
