Job
Description
Reports To: Managing Director or General Manager Location: Hassan Job Summary: The Theater Manager is responsible for overseeing the day-to-day operations of the theater, ensuring smooth functioning of events, managing staff, and providing excellent customer service. This role requires strong organizational, leadership, and communication skills to maintain a welcoming environment for both patrons and performers. Key Responsibilities: Operational Management: Oversee the daily operations of the theater, ensuring all events are executed smoothly. Coordinate with the technical and production teams to ensure that all equipment and setups are in place before events. Supervise box office operations, including ticket sales, staffing, and inventory. Ensure the venue is clean, well-maintained, and complies with safety regulations. Coordinate with external vendors and service providers as necessary. Staff Management: Recruit, train, and manage front-of-house and technical staff. Develop staff schedules to ensure appropriate coverage for events. Foster a positive and collaborative team environment. Evaluate staff performance and provide feedback and training as needed. Customer Service: Ensure a high level of customer satisfaction by resolving any issues or complaints promptly. Oversee the guest experience, from ticket purchase to event attendance. Manage VIP or special guests and ensure their needs are met. Budgeting and Financial Management: Assist in creating and managing the theater’s annual budget. Monitor expenses to ensure they remain within the allocated budget. Oversee revenue generation, including ticket sales, concessions, and rentals. Report financial performance and suggest improvements when needed. Event Coordination: Collaborate with producers, directors, and artists to schedule performances and rehearsals. Ensure smooth coordination of logistics for events, including set-up, rehearsals, and post-event breakdown. Handle ticketing, marketing, and promotional efforts in conjunction with the marketing department. Marketing and Audience Engagement: Work with marketing teams to create promotional strategies for upcoming shows. Develop strategies for audience engagement and retention. Help drive community involvement and outreach programs. Compliance and Safety: Ensure that the theater complies with all relevant laws, including fire codes, health and safety regulations, and accessibility standards. Conduct regular safety audits and manage emergency preparedness plans. Qualifications: Bachelor’s degree in Arts Administration, Theater Management, Business Administration, or a related field (preferred). Proven experience in theater or venue management (typically 3+ years). Strong organizational and multitasking skills. Excellent communication and interpersonal abilities. Knowledge of theater operations, including box office management, technical production, and event coordination. Ability to manage budgets and financial records. Experience in customer service and handling customer complaints. Ability to work flexible hours, including evenings, weekends, and holidays. Skills: Leadership and team management. Excellent problem-solving and conflict resolution abilities. Strong organizational and time management skills. Ability to handle high-pressure situations. Proficiency in office software (Microsoft Office Suite, Google Suite, etc.) and ticketing software. Knowledge of marketing and audience development strategies. Physical Requirements: Ability to lift and move equipment up to [specify weight] lbs. Ability to stand for long periods during performances or events. Must be able to work in a fast-paced, sometimes noisy environment. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Evening shift Morning shift Weekend availability Ability to commute/relocate: Hassan, Karnataka: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred) Education: Higher Secondary(12th Pass) (Preferred) Language: Kannada (Required) Location: Hassan, Karnataka (Required) Work Location: In person
