Tendering Specialist

Job Objective

Understand the customer needs in the target market and offer competitive products from our product portfolio. Lead our business development, sales, and relationship management initiative to ensure growth in sustainable revenues and number of satisfied customers. Build a strong team of sales executives to ensure customer satisfaction and growth in market share.

Key Responsibility Areas

• Collect market research data, insights to help formulate a strategy for enhancing market penetration to increase the business volume
• Timely update of opportunity details on CRM to ensure Sales funnel of the respective region/market is maintained properly
• Collect and analyze historical sales data to support preparation of Annual Sales Forecast and budget plan for the region.
• Prepare visit plans, content and documents for exhibitions, presentations, tradeshows, client visits etc.
• Document client’s product requirements, needs, compare them with our standard product offerings
• Keep track of ongoing actions, projects with technical team to ensure there is no communication gap
• Gather information on new products and latest/upcoming technologies in the market and transfer the information to sales and technical team for future product enhancements/development
• Read tender documents/requirements and prepare tender synopsis document capturing key information like pre-qualification criteria, technical specification, sample and test report requirements etc.
• Create plan with timelines showing activities for tender participation
• Communicate and track tender participation plan with relevant stakeholders for effective collaboration and support
• Prepare documentation required for tender participation
• Document and publish outcome of pre bid meetings to ensure clarification on queries are shared with relevant stakeholders
• Keep regular track of communication with client/channel partner/agent till the closure of opportunity
• Responsible for updating an opportunity with appropriate information and documents on CRM.
• Prepare Closure report for an opportunity with appropriate reason and analysis on CRM
• Market research and create database of the competitor's products for pricing, sales, and marketing/distribution methodology
• Support activities required to ensure successful Pre Delivery Inspection
• Track post order management activities like status of production, delivery schedule and shipment etc.
• Proactively track status of customer complaint resolution to ensure smooth and timely communication between customer and technical team