Posted:1 month ago| Platform: Apna logo

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Job Type

Full Time

Job Description

As a Telecaller in the Loans Department, you’ll be the first point of contact for potential and current loan customers. Your mission is to generate leads, explain loan products, assist with applications, and help convert prospects into satisfied borrowers. Outbound & inbound calling: Reach out to prospects to introduce personal/home/business/vehicle loans (or other products) and respond to incoming loan inquiries reddit.com+11simplyhired.co.in+11foundit.in+11in.trabajo.org. Lead generation & follow-up: Generate and qualify leads, maintain consistent follow-up, and convert interests into applications business.linkedin.com+2finance-solution.in+2simplyhired.co.in+2. Product explanation: Clearly explain loan types, interest rates, eligibility, documentation, repayment schedules, and fees reddit.com+2adzuna.in+2foundit.in+2. Application coordination: Guide customers through form filling, documentation collection, and submission; coordinate with sales, underwriting, and back-office teams . Customer support: Resolve queries, handle objections, build rapport, and escalate as needed . Data entry & CRM usage: Accurately capture call details, customer info, application status, and outcomes in CRM systems adzuna.in+2simplyhired.co.in+2adzuna.in+2adzuna.in. Target achievement & reporting: Meet daily/weekly/monthly targets for calls and conversions; report on performance metrics to the team lead/manager reddit.com+1simplyhired.co.in+1adzuna.in+13expertia.ai+13adzuna.in+13. Compliance & documentation: Ensure full compliance with regulatory and internal standards and maintain documentation integrity adzuna.in+2adzuna.in+2adzuna.in+2. 👤 Qualifications & Skills: Education: Minimum 12th pass; graduation in Finance, Business, or a related field is preferred adzuna.in+11expertia.ai+11adzuna.in+11. Experience: 0–2 years in telecalling, sales, or finance industry; prior loan/commodity exposure is a plus freshersworld.com+8adzuna.in+8in.trabajo.org+8. Language & communication: Excellent verbal and written skills in English and regional languages (e.g., Hindi, Kannada) . Technical proficiency: Comfortable with MS Office, CRM tools, and basic computer operations in.trabajo.org. Interpersonal abilities: Strong negotiation, persuasion, problem-solving, and time-management skills adzuna.in+13expertia.ai+13in.trabajo.org+13. Customer-centric attitude: Focused on building relationships, establishing trust, and providing high-quality service . Target-driven mindset: Comfortable working under goals and KPIs, proactive in follow-ups

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