Technical Support Executive

About the Company

We are seeking a highly skilled Nutanix Implementation to join our team and play a pivotal role in the implementation and ongoing management of our Nutanix-based infrastructure. This position will involve a wide range of responsibilities, from initial deployment and configuration to ongoing maintenance and optimization.

About the Role

This position will involve a wide range of responsibilities, from initial deployment and configuration to ongoing maintenance and optimization.

Responsibilities

• Implementation:

• Design and implement Nutanix clusters, including hardware and software components.
• Configure Nutanix AOS and AHV to meet specific business requirements.
• Integrate Nutanix with existing infrastructure components, such as storage, networking, and security solutions.
• Perform initial system setup and configuration, including network configuration, storage provisioning, and VM creation.

• Administration:

• Monitor system performance and proactively identify and resolve issues.
• Manage and maintain Nutanix clusters, including software upgrades, patch management, and security updates.
• Perform routine maintenance tasks, such as backups, restores, and data replication.
• Troubleshoot and resolve complex technical issues related to Nutanix infrastructure.
• Optimize Nutanix performance through capacity planning, performance tuning, and resource allocation.
• Collaborate with other IT teams to ensure seamless integration and support.

• Security:

• Implement and maintain security best practices for Nutanix environments.
• Configure security policies, such as firewall rules, access controls, and encryption.
• Monitor security logs and respond to security incidents.

• Pre-Sales/Solutions Architect:

• Present and demonstrate Nutanix technologies to potential customers.
• Develop and maintain strong, long-term customer relationships.
• Provide technical presentations and training to customers and partners.
• Design and deliver proof-of-concepts (POCs).
• Provide consultative guidance on architecture, implementation, and best practices.
• Collaborate with sales teams to drive pipeline generation.
• Stay up-to-date on Nutanix technologies and industry trends.

Qualifications

• Preferably BE in IT/Computers, B.Sc IT

Required Skills

• Nutanix Expertise:

• In-depth knowledge of Nutanix AOS and AHV.
• Experience with Nutanix Prism Central and other management tools.
• Strong understanding of Nutanix clustering, storage, and networking concepts.

• Virtualization:

• Proficiency in virtualization technologies, such as VMware vSphere or Hyper-V.
• Experience with VM migration and management.

• Storage:

• Knowledge of storage protocols (NFS, SMB, iSCSI).
• Understanding of storage tiering and deduplication.

• Networking:

• Familiarity with network protocols (TCP/IP, VLANs, routing).
• Experience with network configuration and troubleshooting.

• Security:

• Knowledge of security best practices for data centers and cloud environments.
• Understanding of encryption, access control, and security policies.

• Problem-solving:

• Strong analytical and problem-solving skills.
• Ability to troubleshoot complex technical issues.

• Communication:

• Excellent written and verbal communication skills.
• Ability to communicate effectively with technical and non-technical audiences.

• Certifications:

• Nutanix Certified Professional (NCP) certifications
• Nutanix Certified Associate (NCA) certifications

Pay range and compensation package

• Salary: 10-12 LPA

Regards

HR Team