Job
Description
Posting title: ERP Tech Support Experience: 2-4 Years Location: Faridabad Work mode: On-site Primary skills: ERP support, Implementation & configuration, Pharma Domain Qualification: Any Technical & Responsibilities: Provide technical support and day-to-day troubleshooting for ERP users across various departments. Participate in ERP implementation and rollout projects including requirement gathering, setup, configuration, testing, and user training. Configure ERP modules based on pharma-specific processes such as inventory management, production planning, quality control, and compliance. Liaise with ERP vendors or developers to resolve system bugs, integrate new features, and perform version upgrades. Monitor ERP system performance, ensure data integrity, and maintain documentation for support activities and SOPs. Ensure ERP compliance with industry standards and pharma regulations such as GMP, GAMP, and FDA guidelines. Create and manage user roles and access rights in line with organizational policies. Assist in report development and customization as per functional team Qualifications: Bachelors degree in Information Technology, Computer Science, or related discipline. 24 years of experience in ERP support, implementation, and configuration. Prior experience working in the Pharmaceutical industry or with ERP systems tailored for the pharma domain. Strong understanding of pharma business processes and regulatory requirements. Hands-on experience with one or more ERP systems (e.g., SAP, Oracle, Microsoft Dynamics, Odoo, Infor, etc.). Good problem-solving skills with a proactive mindset. Strong communication and stakeholder management Qualifications: Working knowledge of SQL and database systems for data analysis and reporting. Familiarity with pharma validation procedures (CSV Computer System Validation). Experience with ERP integrations (e.g., with LIMS, MES, or CRM systems). (ref:hirist.tech) Show more Show less
