Technical Service Specialist

As we create a colorful, capable and cleaner world through chemistry, we invite you to join our team to harness the power of chemistry to shape markets, redefine industries and improve lives for billions of people around the world.

Creating Essential Chemistry That The World Needs

At Chemours, our people are redefining how the world thinks of chemistry by approaching everything we do with a commitment to delivering Trusted Chemistry that creates better lives and helps communities thrive. That begins with how we use our science, data, and unmatched technical expertise to develop market-leading products with the highest levels of performance, sustainability, and safety in the industry.Powered by chemistry, our products are used in applications that make the products we rely on, processes, and new technologies possible. In key sectors such as clean energy, advanced electronics, high-performance computing and AI, climate friendly cooling, and high-quality paints and coatings for homes and industrial infrastructure---sustainable solutions and more modern living depend on Chemours chemistry.Chemours is seeking a Technical Service Specialist to join our growing Advanced Performance Materials business team. This position will be available at the Mumbai, India and report directly to the Regional Technology Manager .

The responsibilities of the position include, but are not limited to, the following:

• Technical Support: Providing technical support for various applications and product lines with a focus on Teflon™ polymers and coatings, Krytox™ lubricants and Viton™ fluoroelastomers. Technical support includes assistance for product qualification, application support, product selection, failure analysis and troubleshooting.
• Customer Interaction: Managing customer interactions, including technical discussions, online support, coordinating and communication with customer’s operations team and addressing customer queries.
• Collaboration: Support new product and application developments with both the regional and global team. Contribute to defining and quantifying the value of new offerings in meeting market needs and coordinate regional competitive offering analysis and translate this knowledge into a competitive advantage.
• Training: Conducting distributor refresh training, supporting new sales personnel and customers with technical knowledge.
• Audits and Compliance: Conducting audits at customers and managing Indian customs queries during clearance.
  

The Following Is Required For This Role

• Education: Master/Bachelor in polymer science, chemical engineering, chemistry, materials science, or a related field.
• Communication: Excellent written and verbal communication skills in English and Hindi.
• Flexibility: Ability to work on-site in the offices in Mumbai, India and a willingness to travel 50% of time in the Asia Pacific region.
• Technical Experience: Strong technical knowledge in polymer processing and background in new energy, semiconductor, electronics, or chemical industry.
• Customer Focus: Experience in working with distributors and handling customer queries and provide effective solutions.
• Drive to Innovate: A passion for learning and applying innovative technologies, materials, and methods.
• Problem-Solving Skills: Confidence to tackle challenges with creativity and focus.
  

The Following Is Preferred For This Role

• Knowledge in application of fluorinated polymers, coatings, lubricants, and elastomers.
  

Benefits

Competitive CompensationComprehensive Benefits PackagesTuition ReimbursementLearning and Development OpportunitiesStrong Inclusion and Diversity InitiativesCompany-paid Volunteer DayWe’re a different kind of chemistry company because we see our people as our biggest assets. Instead of focusing just on what our employees do each day, we look at how they do it—by taking a different approach to talent development, employee engagement, and culture. Our goal is to empower employees to be their best selves, at Chemours and in life.Learn more about Chemours and our culture by visiting Chemours.com/careers.Chemours is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, religion, color, gender, disability, national or ethnic origin, ancestry, marital status, family status, sexual orientation, gender identity or expression, or veteran status. Jurisdictions may have additional grounds for non-discrimination, and we comply with all applicable laws.
Don’t meet every single requirement? At Chemours we are dedicated to building a diverse, inclusive, and authentic workplace for our employees. So if you’re excited about this role, but your past experience doesn’t align perfectly with every qualification in the position description, we encourage you to apply anyways. You may just be the right candidate for this or other opportunities.
At Chemours, you will find sustainability in our vision, our business and your future. If you want to work on the leading edge of your field and have a desire to make a difference, join Chemours and discover what it means when we say “We Are Living Chemistry”.