Technical Project Delivery Manager

Position: Technical Project Delivery Manager

About the Role:

• You will work closely with internal technical teams (Developers, Architects, Business Analysts, Quality Analysts and Devops), clients, stakeholders, and vendor partners to deliver high-impact IT Product solutions that transform customer experiences.
• As Senior Technical Delivery Manager you are leading multiple cross-functional projects from definition to launch.
• You would be accountable to ensure customer engagements/Engineering Deliverables across Products that are under your or team's span of control are complete, consistent, high quality, on time and deliver valued outcomes.

Key Responsibilities:

• End to end ownership of cross-functional projects, including scope definition/finalization, roadmap planning, resource planning and project execution for Multiple Products·
• Work closely with business and other Engineering Stakeholders to define the product and provide updates on the program.
• Hands-on in driving the delivery of critical business initiatives, managing all aspects of the project such as project planning, requirements definition, risk management, communication, implementation.
• Serve as the primary point of contact, ensuring clear communication and excellent relationship management throughout the project lifecycle.
• Managing Multiple Stakeholders, cross team, Cross Project Implementation and Customer Deliverables. i.e. Collaborate with Business Analysts, Solution Architects, and Developers to align project goals with technical solutions.
• STDM will be responsible for making delivery decisions, achieving tactical goals while retaining a strategic focus·
• Guiding in all phases of the projects such as Requirements gathering, Scoping, Planning, Influencing, development, QA, Bug fix, deployment and metrics tracking.
• Should participate, drive, and deliver using the Agile Scrum software development methodology·
• Facilitate regular status meetings, workshops, and steering committees with client, stakeholders and internal teams.
• Identify project risks and issues proactively; develop and execute mitigation plans.
• Track project KPIs (delivery milestones, performance metrics, adoption targets) and report progress to internal leadership and respective stakeholders.
• Ensure all project documentation (SOWs, change requests, meeting notes, post-implementation reviews) is up to date and complete.
• Drive continuous improvement initiatives and capture lessons learned for future projects.
• Experience working with Third Party integrations, Commitments closures. Participate in user and product research exercises/workshops.
• Stay informed of the latest trends in Conversational AI, Generative AI, and automation technologies to provide insights and guidance to team and clients.

Requirements:

• Experience managing projects across cross-functional teams, building sustainable processes and coordinating release schedules·
• Solid knowledge of Agile, Scrum, or Hybrid project delivery frameworks. Able to provide architectural guidance and direction throughout the project life cycle.
• Ability to communicate clearly and effectively with developers, business owners, and senior business leaders.
• Project Management Certification (PMP, CSM, PRINCE2, or equivalent) is a plus.
• Familiarity with security, compliance, and data privacy requirements in implementations.
• RAID Logs (Risks, Assumptions, Issues, Dependencies): Regularly updated risk management logs.
• Status Reports: Weekly/bi-weekly reports shared with internal and client stakeholders.

Key Skills :

Education & Experience:

• Bachelor's degree in Computer Science, Engineering, or related technical field·
• Good understanding of project and program management with 10+ yrs. of experience in a fast-paced environment. Experience working on Startup Product is highly preferred(B2B,B2C,Saas Space)·
• At least 5+ years of experience working directly with engineering teams and interface with working with customers.

Company Brief:

Belzabar Software Design is a world-class software boutique with headquarters in the US and an impressive development record that spans a number of major projects. Belzabar Software develops Web and mobile-based products for diverse clientele, including Fortune 500 companies, government agencies, Web startup ventures.