We are united in our mission to make a positive impact on healthcare. Join Us!
- South Florida Business Journal, Best Places to Work 2024
- Inc. 5000 Fastest-Growing Private Companies in America 2024
- 2024 Black Book Awards, ranked #1 EHR in 11 Specialties
- 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold)
- 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara)
Who We Are
We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed's global headquarters is based in Boca Raton, FL, with a growing office in Hyderabad, India, and a robust remote workforce across the US, Chile, and Germany.As a Technical Product Owner, you will play a crucial role in translating various Practice Administration requirements into actionable product features for our software development teams. You will collaborate with cross-functional stakeholders to analyze, document, and refine high-level requirements, ensuring they are well-defined for engineering teams to implement.This role offers an exciting opportunity to learn and grow within the healthcare software space, particularly in understanding how healthcare administration impacts software design and development. You will also engage with our SAFe Agile processes, contributing to various ceremonies and maintaining a strong focus on defining stories.
Key Responsibilities
- Collaborate with product managers, engineers, QA teams, and other stakeholders to analyze high-level regulatory and compliance requirements for mandated features, as well as maintenance for our existing Practice Management (PM) & PM-adjacent features.
- Convert requirements into clearly-defined & detailed user stories & own them through their lifecycle, ensuring clarity in scope, technical feasibility, and acceptance criteria.
- Participate in SAFe Agile ceremonies, including backlog refinement, planning, and daily stand-ups to ensure maintaining alignment between product and engineering teams
- Define/document JIRA Epics and stories to drive delivery against requirements as well as track/manage delivery of key capabilities or features.
- Continued maintenance of your personal RaC knowledge base with participation in webinars, workshops, and other learning tools to support product decisions.
Required Skills & Qualifications
- The ideal candidate will possess/illustrate:
- 3+ years of Healthcare IT/tech experience. Working knowledge of healthcare, healthcare technology, or compliance is strongly preferred.
- Experience supporting EHR / Practice Management and/or Revenue Cycle Management (RCM) workflows will make you stand out.
- Experience with the ModMed EMA / MMPM product is a plus.
- Strong comprehension & analytical skills with a keen attention to organizational, written detail & problem-solving skills.
- Ability to manage multiple projects simultaneously and balance competing priorities effectively
- Confidence in their analysis and decisions and be comfortable speaking up/out to advocate for their decisions and thus drive feature accuracy.
- Triage and classify bugs to ensure effective prioritization and resolution.
- Perform testing to certify solutions before their release.
- The ability to collaborate & independently drive meetings with external stakeholders as well as various departments and roles within the organization including software engineering, product management, legal, UX team.
- Familiarity with Agile methodologies (e.g., SAFe) is a plus.
- Knowledge of Jira, Confluence, and Google Suite preferred.
- Experience working with teammates based across multiple countries and time zones.
ModMed Benefits Highlight:
At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:
India
- Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk,
- Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees,
- Allowances: Annual wellness allowance to support your well-being and productivity,
- Earned, casual, and sick leaves to maintain a healthy work-life balance,
- Bereavement leave for difficult times and extended medical leave options,
- Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave,
- Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind.
United States
- Comprehensive medical, dental, and vision benefits
- 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
- Generous Paid Time Off and Paid Parental Leave programs,
- Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
- Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
- Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
- Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
- Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.
PHISHING SCAM WARNING:
ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.
