24827 Team Management Jobs - Page 25

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd., located in [location to be specified]. The ideal candidate will have 6-9 years of experience in the IT Services & Consulting industry, with expertise in process management and improvement. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to identify areas for improvement and develop solutions. Analyze data and metrics to measure process performance and make informed decisions. Design and implement new processes and procedures to enhance business operations. Provide training and support to team members on new processes and procedures. Monitor and control processes to ensure compliance with company standards and regulations. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills, with the ability to interpret complex data. Effective communication and interpersonal skills, enabling collaboration with diverse stakeholders. Ability to work in a fast-paced environment and adapt to changing priorities. Strong leadership and team management skills, with experience supervising and mentoring team members. Experience with process improvement tools and techniques, such as Lean Six Sigma or Black Belt.

We are looking for a skilled Associate Program Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-10 years of experience in the IT Services & Consulting industry, with a strong background in program management and excellent communication skills. Roles and Responsibility Manage and coordinate programs from initiation to delivery, ensuring timely completion and meeting customer expectations. Develop and maintain project plans, resource allocation plans, and status reports to track progress. Collaborate with cross-functional teams to identify and mitigate risks, ensure quality deliverables, and achieve business objectives. Analyze program performance data to inform decision-making and optimize program execution. Communicate effectively with stakeholders, including customers, vendors, and internal teams, to ensure alignment and transparency. Identify opportunities for process improvements and implement changes to increase efficiency and effectiveness. Job Requirements Strong understanding of program management principles, methodologies, and best practices. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment with multiple priorities and deadlines. Proficiency in project management tools and technologies, such as MS Project, Asana, or Trello. Experience working with international clients and managing cultural differences is an asset. Bachelor's degree in Business Administration, Management, or a related field.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in process management, preferably in the IT Services & Consulting industry. Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement process improvements to boost quality and reduce costs. Collaborate with cross-functional teams to align processes with business objectives. Analyze data and metrics to identify areas for improvement and optimize processes. Implement and maintain quality control measures to ensure high standards. Lead and motivate teams to achieve exceptional performance and customer satisfaction. Job Requirements Proven experience as a Process Manager or similar role in the IT Services & Consulting industry. Strong understanding of process management principles and methodologies. Excellent leadership and communication skills to manage teams effectively. Ability to analyze complex data and make informed decisions to drive process improvements. Experience with process improvement tools and techniques to drive continuous growth. Strong problem-solving skills to resolve operational issues and improve overall efficiency.

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-9 years of experience in process management and a strong background in managing processes. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Manage and maintain existing processes, ensuring they are up-to-date and effective. Collaborate with cross-functional teams to identify areas for improvement and develop solutions. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills, with the ability to interpret data and make informed decisions. Effective communication and interpersonal skills, enabling collaboration with cross-functional teams. Ability to work in a fast-paced environment, prioritizing multiple tasks and meeting deadlines. Strong leadership and team management skills, with the ability to motivate and guide team members. Experience with process improvement tools and techniques, such as Lean or Six Sigma.

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-9 years of experience in process management, preferably in the IT Services & Consulting industry. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to identify and resolve process issues. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills with attention to detail. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills with the ability to collaborate with stakeholders. Experience with process improvement tools and techniques such as Lean or Six Sigma. Strong knowledge of industry-specific regulations and standards.

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-8 years of experience in process management and a strong background in managing processes. Roles and Responsibility Manage and implement new processes to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes or improvements. Job Requirements Proven experience as a Process Manager or similar role. Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills. Experience with process improvement tools and techniques. A graduate degree is required for this position.

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-11 years of experience in process management and a strong background in managing processes. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Manage and maintain existing processes, ensuring they are up-to-date and compliant with industry standards. Collaborate with cross-functional teams to identify areas for improvement and develop solutions. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills, with the ability to interpret data and make informed decisions. Effective communication and interpersonal skills, enabling collaboration with cross-functional teams. Ability to work in a fast-paced environment, prioritizing multiple tasks and meeting deadlines. Strong leadership and team management skills, with the ability to motivate and guide team members. Experience with process improvement tools and techniques, such as Lean or Six Sigma.

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting and excellent leadership skills, with 6-9 years of experience. Roles and Responsibility Manage and oversee the development and implementation of new processes and procedures. Analyze existing processes and identify areas for improvement. Collaborate with cross-functional teams to ensure seamless process execution. Develop and maintain process documentation and standard operating procedures. Ensure compliance with industry standards and regulatory requirements. Identify and mitigate risks associated with process improvements. Job Requirements Strong understanding of IT Services & Consulting principles and practices. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Experience with process improvement initiatives. Strong problem-solving and analytical skills. Ability to work in a fast-paced environment and adapt to changing priorities.

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in process management, preferably within the IT Services & Consulting industry. Roles and Responsibility Develop and implement efficient processes to enhance productivity and quality. Analyze existing processes and identify areas for improvement. Collaborate with cross-functional teams to align with business objectives. Design and execute experiments to test new processes and procedures. Monitor and report on key performance indicators to measure process effectiveness. Lead process improvements and ensure successful implementation. Job Requirements Proven experience as a Process Manager or similar role. Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills. Experience with process improvement tools and techniques. Familiarity with industry-specific regulations and standards is an asset.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-9 years of experience in the IT Services & Consulting industry, with expertise in process management and improvement. Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to identify areas for improvement and develop solutions. Analyze data and metrics to measure performance and make informed decisions. Implement and maintain quality control measures to ensure high standards. Lead and motivate teams to achieve goals and objectives. Job Requirements Strong understanding of process management principles and practices. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Experience with process improvement methodologies. Strong problem-solving and critical thinking skills. Ability to work in a fast-paced environment and adapt to changing priorities.

We are looking for a skilled Associate Program Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in the IT Services & Consulting industry, with a strong background in program management and excellent communication skills. Roles and Responsibility Manage and coordinate programs from initiation to delivery, ensuring timely completion and meeting customer expectations. Develop and maintain project plans, resource allocation plans, and status reports to track progress. Collaborate with cross-functional teams to identify and mitigate risks, ensure quality deliverables, and achieve business objectives. Coordinate with stakeholders to gather requirements, provide updates, and address concerns. Analyze program performance data to identify areas for improvement and implement changes to optimize results. Ensure compliance with company policies, procedures, and regulatory requirements. Job Requirements Strong understanding of program management principles, methodologies, and best practices. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment, prioritize multiple tasks, and meet deadlines. Proficiency in project management tools and software applications. Strong analytical and decision-making skills, with attention to detail and accuracy. Experience working in an IT Services & Consulting environment, focusing on delivering high-quality solutions to customers.

We are looking for a highly skilled and experienced Associate Program Manager to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent project management skills and the ability to work effectively in a fast-paced environment. Roles and Responsibility Manage and coordinate multiple projects simultaneously, ensuring timely completion and meeting deadlines. Develop and implement effective project plans, resource allocation, and risk management strategies. Collaborate with cross-functional teams to identify and prioritize project requirements. Conduct regular project meetings and status updates, providing clear communication and progress reports. Identify and mitigate potential project risks, issues, and dependencies. Ensure compliance with company policies, procedures, and industry standards. Job Requirements Proven experience as a Project Manager or similar role in the IT Services & Consulting industry. Strong understanding of project management principles, methodologies, and best practices. Excellent leadership, communication, and interpersonal skills. Ability to analyze complex data sets and make informed decisions. Strong problem-solving and analytical skills, with attention to detail and accuracy. Experience with project management tools and software, such as MS Office, Asana, or Trello.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-9 years of experience in the IT Services & Consulting industry, with expertise in process management and improvement. Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to identify areas for improvement and develop solutions. Analyze data and metrics to measure performance and make informed decisions. Implement and maintain quality control measures to ensure high standards. Lead and motivate teams to achieve goals and objectives. Job Requirements Strong understanding of process management principles and practices. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Experience with process improvement methodologies. Strong problem-solving and critical thinking skills. Ability to work in a fast-paced environment and adapt to changing priorities.

OVERALL PURPOSE OF THE ROLE: The Line Manager Is responsable to support the Operations Manager to deliver the service demandes of the DEPOT by leading and facilitating effective team working among the team members for servicing / planned maintennece and renovation/modernisation/corrective maintenance activity. The purpose of the job is to Manage all the maintenance activities (PM/ CM/ A&V) in the Line/Workshop including the responsibilities linked to the position as hierarchical manager of the employees of the Maintenance organization who belong to this Line/Workshop RESPONSIBILITIES: Team Management Lead all aspects of the team in the maintenance, servicing to meet customer requirements within the working timetable. To deliver Start of shift Briefing (SOSB) / End of shift briefings to team members (EOSB). To be responsible for the deployment of team members in line with the shift throughput requirements. Co-ordinate line of route ensuring that equipment, tooling and work environment is left in a safe place Assist Operations Manager as required to ensure business needs are maintained. Leading and prioritising workloads agreed with the Operations Manager. EHS -Responsible for leading team members to uphold site safety, including reporting of any unsafe acts, process/procedure deviation Performance Provide real time updates to the Operations Mananger on work progress against the agreed plan, SQDC deviations and adverse events. Ensure that all worksheets are correctly provided to the required standard Completion of the shift paperwork 100% (exam, daily, safety sheets) in Service Excution Ensure that the team follow the standard processes and conform to those standards on the job. Ensure all documentation and procedures are at the correct revision and signed off in full when completed. Team Communication Conduct regular informal discussions with team members. Provide regular feedback on team / individual performance. Be proactive in seeking views and input from team members. Team Continuous Improvement Take a proactive approach to support Operations Manager in understanding and resolving team issues. Demonstrate an awareness of continuous improvement, team development and best practice. Carry out audit of processes to ensure feedback from team members to continually improve the process or procedures. Support the Operations Manager in proactively working towards a reduction in Non-Value Added activities. Support the team to identify process changes and implement smarter ways of working, engage with APSYS and Industrial Teams Ensure 5S is fully implemented Ensure Special process compliance and SES excution Team Development Ensure all team members have skills including Special Process training needed to perform and deliver against the work plan. Conduct regular review of skills matrix for team members. Identify individual training needs and report to Operations Manager Encourage kaizen schemes and 5 S awards KPI: Consistent SQCD achievement of train maintenance availability and reliability targets in accordance with project deliverables Consistent SQCD achievement for renovation/modernisation activity Ensuring 5S is deployed and maintained Compliance with IFR in accordance to defined standard Qualifications & Skills: EDUCATION BE or B TECH Regular course in Electrical or Mechanical Engineering BEHAVIORAL COMPETENCIES: Respect of target task time in compliance with maintenance procdures. Respect of EHS and Quality policies. Continuous improvement of tasks executions. Team Player. Spirit of Team Trust Action Good written and verbal communication skills Problem resolution skills Self-motivated Ability to work under own initiative and to stringent timelines IT literate TECHNICAL COMPETENCIES & EXPERIENCE 1. Experience of working in Rolling stock maintenance mainline (PREFERABLY 7-10 years) 2. In-depth understanding of the rail depot and rail industry operations. 3. Proven experience in fleet and/or maintenance and/or renovation within an operations role 4. Ability to work and lead a team. 5. Knowledge of Network rail Rules and Regulations 6. SAP - GSI exposure LEADERSHIP SKILL AGILE Dealing with uncertainty Business Acumen Innovative Learning on the fly INCLUSIVE Building effective (virtual) teams Listening and informing Managing diversity Understanding others with empathy RESPONSIBLE Customer focus (internal and external) Integrity and ethics Managerial courage Managing with vision and purpose. EXPERIENCE / SKILL SET Language Skills: Proficient in English language & Hindi. IT Skills: MS office tools (Word, Excel, PowerPoint), SAP An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers. we are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.

We are looking for a highly skilled and experienced Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in the IT Services & Consulting industry, with expertise in KYC processes. Roles and Responsibility Manage and oversee the implementation of KYC processes to ensure compliance with regulatory requirements. Develop and maintain process documentation, including policies, procedures, and standards. Collaborate with cross-functional teams to identify areas for improvement and implement changes. Analyze data and metrics to measure process performance and identify opportunities for enhancement. Provide training and support to team members on KYC processes and procedures. Ensure adherence to company policies, procedures, and regulatory requirements. Job Requirements Strong understanding of KYC regulations and industry standards. Experience in managing and implementing process improvements. Excellent analytical and problem-solving skills, with attention to detail. Ability to work effectively in a team environment and communicate complex ideas clearly. Strong knowledge of process management tools and technologies. Experience in the IT Services & Consulting industry is preferred.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting and excellent leadership skills, with 6-10 years of experience. Roles and Responsibility Manage and oversee the development and implementation of new processes and procedures. Collaborate with cross-functional teams to identify areas for improvement and implement changes. Develop and maintain process documentation and standard operating procedures. Analyze data and metrics to measure process performance and identify opportunities for improvement. Provide training and support to team members on new processes and procedures. Ensure compliance with industry standards and regulatory requirements. Job Requirements Strong knowledge of IT Services & Consulting principles and practices. Excellent leadership and management skills. Ability to analyze data and metrics to inform business decisions. Strong communication and interpersonal skills. Experience with process documentation and standard operating procedures. Ability to work in a fast-paced environment and adapt to changing priorities.

Shift Timings Flexible 24x7 Specialisation International BPO, Voice Process eClerx is looking to hire an experienced professional with 4-9 years of experience. As part of the Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. He/she must also possess an understanding of the repair process in Telecom and Cable industry, with an ability to analyse information and evaluate results to choose best solutions and solve problems. Customer Operations Associate Process Manager Responsibilities Prepares performance reports by collecting, analysing, and summarizing data and trends Ensure Critical Performance Metrics are met consistently Lead client/vendor reviews/calibrations Revert to client/vendor queries on routine issues Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely Manage multiple teams Perform audits and quality checks on Team Leads & Floor Supports Provide feedback to the Team Leads & Floor Supports periodically on their performance Ensure cross skilling and periodic process re-verification to ensure resource pool Perform Training Need Identification for teams Perform Bottom Quartile Management Ensure directives from senior leadership are percolated and acted upon Hold periodic meetings, discuss task delegation and review issues Conduct team huddles and meetings to discuss operational updates Build team spirit through group sessions, activities, and projects Focus on retention of staff through career mapping & guiding team members Advocate and follow organizational policies and procedures Adhere to the information security requirements Ensure all client deliverables met within timelines Ensure productivity/quality enhancement and process meet all metrics Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews Minimum Qualifications Overall experience of 4+ years and should be a graduate or post graduate in any specialisation Preferred Qualifications - Graduation in Computer Science, Computer Applications or related subjects

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in process management, preferably in the IT Services & Consulting industry. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to identify and prioritize process improvement areas. Develop and maintain process documentation and standard operating procedures. Analyze data and metrics to measure process performance and make informed decisions. Lead and motivate teams to achieve process goals and objectives. Identify and mitigate risks associated with process changes or improvements. Job Requirements Strong understanding of process management principles and methodologies. Excellent communication and interpersonal skills. Ability to analyze complex data and make informed decisions. Experience with process improvement tools and techniques. Strong leadership and motivational skills. Familiarity with industry-specific regulations and standards.

We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., with 6-10 years of experience in the IT Services & Consulting industry. The ideal candidate will have a strong background in process management and excellent leadership skills. Roles and Responsibility Manage and implement new processes and procedures to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process changes or improvements. Job Requirements Proven experience as a Process Manager in the IT Services & Consulting industry. Strong understanding of process management principles and methodologies. Excellent communication, leadership, and problem-solving skills. Ability to analyze complex data sets and make informed decisions. Experience with process improvement tools and techniques. Strong attention to detail and ability to prioritize tasks effectively.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-9 years of experience in the IT Services & Consulting industry, with expertise in process management and improvement. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to identify and resolve process issues. Analyze data and metrics to measure process performance and make informed decisions. Implement quality control measures to ensure high-quality output. Lead and motivate a team of process managers to achieve business objectives. Job Requirements Strong understanding of process management principles and methodologies. Excellent communication and interpersonal skills. Ability to analyze complex data and make informed decisions. Experience with process improvement tools and techniques. Strong leadership and motivational skills. Ability to work in a fast-paced environment and adapt to changing priorities.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in process management and a strong background in IT services and consulting. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to identify and resolve process issues. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of process management principles and methodologies. Experience in the IT services and consulting industry is preferred. Excellent communication, leadership, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process improvement tools and techniques is desirable.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in the IT Services & Consulting industry, with expertise in process management and improvement. Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to identify areas for improvement and develop solutions. Analyze data and metrics to measure performance and make informed decisions. Implement and maintain quality control measures to ensure high standards. Lead and motivate teams to achieve goals and objectives. Job Requirements Strong understanding of process management principles and practices. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Experience with process improvement methodologies. Strong problem-solving and critical thinking skills. Ability to work in a fast-paced environment and adapt to changing priorities.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-11 years of experience in the IT Services & Consulting industry, with expertise in process management and improvement. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to identify areas for improvement and develop solutions. Analyze data and metrics to measure process performance and make informed decisions. Lead and manage a team of process managers and analysts to achieve business objectives. Develop and maintain process documentation and standards. Identify and mitigate risks associated with processes and implement controls to prevent errors. Job Requirements Strong understanding of process management principles and methodologies. Excellent analytical and problem-solving skills with attention to detail. Ability to lead and manage a team effectively. Strong communication and interpersonal skills to work with stakeholders. Experience with process improvement tools and techniques. Strong knowledge of industry trends and best practices in process management.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-9 years of experience in the IT Services & Consulting industry, with expertise in process management and improvement. Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to identify areas for improvement. Analyze data and metrics to inform business decisions and drive growth. Implement and maintain quality control measures to ensure high standards. Lead and motivate teams to achieve exceptional results and performance. Job Requirements Proven experience in process management and improvement. Strong analytical and problem-solving skills with attention to detail. Excellent communication and leadership skills with the ability to motivate teams. Ability to work in a fast-paced environment and adapt to changing priorities. Strong understanding of industry trends and best practices. Experience with process management tools and technologies.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting and excellent leadership skills, with 2-7 years of experience. Roles and Responsibility Manage and oversee the daily operations of the process team to ensure efficiency and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to identify and prioritize project requirements. Analyze data and metrics to inform business decisions and drive process excellence. Train and guide team members on new processes and procedures. Identify and mitigate risks associated with process changes or improvements. Job Requirements Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, leadership, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process improvement methodologies and tools. Ability to motivate and inspire team members to achieve their goals.