Company Description RMC COLLECTIONS, a pioneer in the Indian Textile Industry, was established in 1972 and has a rich heritage in weaving dating back to the early 1930s. The company has a tradition of uncompromised quality and innovative woven techniques passed down through generations. With over 1,000 independent weavers and employed artisans, RMC COLLECTIONS supports its community and continues to grow as a modern-day corporation. Role Description This is a full-time on-site role located in Bhadohi for a Packaging Supervisor at RMC COLLECTIONS. The Packaging Supervisor will be responsible for overseeing the day-to-day packaging operations, ensuring quality control, communication with team members, providing training, and maintaining quality assurance standards. Qualifications Supervisory Skills, Communication, and Training abilities Quality Control and Quality Assurance expertise Experience in the Textile Industry is a plus Strong attention to detail and problem-solving skills Ability to work in a fast-paced environment and meet deadlines Bachelor's degree in a relevant field is preferred Show more Show less
The Quality Control Head is responsible for leading the Quality Control (QC) department to ensure all rugs and carpets meet the company's quality standards, client specifications, and compliance requirements. He will oversee QC and Quality Assurance teams, develop quality protocols, conduct audits, and implement continuous improvement initiatives to deliver consistently high-quality products. Key Result Areas (Taken from Sys Quality Assurance & Standards Compliance Inspection & Testing Processes Continuous Improvement & Process Optimization Team Leadership & Training Key Tasks and Activities Quality Assurance & Standards Compliance Develop, update, and enforce quality policies, SOPs, and inspection standards aligned with customer expectations and certifications. Collaborate with production and design teams to ensure quality standards are integrated into the manufacturing process. Conduct regular audits, both random and scheduled, across production units and finishing departments to verify compliance. Verify samples, bulk batches, and finished products against client specifications and internal standards. Inspection & Testing Processes Lead and supervise the QC Executive in conducting inspections at various production stages. Oversee testing procedures for raw materials, dyes, and finished goods as per quality norms. Maintain detailed documentation of inspections, deviations, and corrective actions. Coordinate with external labs or certification agencies where necessary. Continuous Improvement & Process Optimization Analyze quality data to identify recurring issues, root causes, and areas for process improvement. Initiate corrective and preventive actions (CAPA) to reduce defects and rework rates. Support the implementation of best practices and industry standards for quality management. Team Leadership & Training Lead, mentor, and evaluate QC and QA executives, providing ongoing training to upgrade their skills. Set performance KPIs for the quality team, conduct regular reviews, and foster a culture of quality excellence. Promote a quality-first mindset across all production and finishing staff. Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement Work Location: In person
The Client Merchandising Head is responsible for supporting and guiding the client merchandising team in managing and nurturing relationships with existing clients. He will ensure timely and effective communication, resolve conflicts, and identify opportunities to increase revenue from current customers. The role involves overseeing client correspondence, project coordination, and reinforcing strong, long-term client relationships to drive repeat business and revenue growth. Key Tasks and Activities Client Relationship Management • Support the client merchandiser team in building and sustaining long-term relationships with clients.• Oversee correspondence to ensure professional, timely, and clear communication.• Conduct periodic reviews with key clients to understand their evolving needs and preferences.• Develop strategies for customer engagement and loyalty enhancement. Query Resolution & Order Processing • Guide the team in responding promptly to client queries, clarifications, and issues raised via email or calls.• Support in processing new orders from existing clients, ensuring accuracy and timely delivery.• Coordinate with production and logistics teams for order status updates and delivery schedules.• Ensure client expectations are managed effectively and exceeded wherever possible. Revenue Growth from Existing Clients • Implement initiatives to upsell, cross-sell, and introduce new products or collections to clients.• Monitor client order patterns and revenue trends to identify growth opportunities.• Support the team in developing personalized strategies for key accounts to increase the ticket size annually. Conflict Resolution & Customer Satisfaction • Address and resolve client issues or conflicts proactively, maintaining a positive client experience.• Collect and analyze client feedback for continuous improvement.• Ensure escalated issues are handled with professionalism, building trust and loyalty. Job Type: Full-time Pay: ₹70,000.00 - ₹80,000.00 per month Benefits: Cell phone reimbursement Work Location: In person
Role: Production HeadRole Definition The Production Head is responsible for leading and managing all production activities related to rugs and carpets across multiple units. He ensures that manufacturing processes operate efficiently, meet quality standards, and adhere to delivery timelines. As the ultimate head of all production units, he supervises Unit Heads and supports related functions such as purchase, QC, packing, and shipping, facilitating smooth operations and continuous process improvement. Key Result Areas Production Planning & Management Quality Control & Standards Compliance Cost Management & Efficiency Team Leadership & Development Key Tasks and Activities Production Planning & Management Develop and oversee detailed production schedules for all units, ensuring timely completion of orders. Allocate resources effectively across units and monitor daily production activity. Support Unit Heads in resolving operational bottlenecks, disruptions, or delays. Implement best practices and SOPs for weaving, dyeing, finishing, and packing processes. Quality Control & Standards Compliance Ensure all production meets quality standards, client specifications, and compliance certifications. Collaborate with QC Head in conducting regular inspections and audits. Address quality issues proactively, implementing corrective actions and process improvements. Cost Management & Efficiency Monitor production costs, wastage, and productivity metrics. Identify opportunities to optimize workflows, reduce wastage, and improve margins. Coordinate with the Purchase and Planning teams for raw material availability and cost control. Team Leadership & Development Lead and mentor Unit Heads, artisans, and production staff, fostering a culture of accountability and continuous improvement. Conduct performance reviews, set KPIs, and organize skill enhancement programs. Promote knowledge sharing and best practice adoption among units for efficiency gains. Supporting Functions & Collaboration Support Purchase Head in ensuring timely/raw material availability. Support QC Head in inspection routines and quality assurance processes. Collaborate with Packing and Shipping Heads for seamless order fulfillment and dispatch. Work closely with the Operations Head for overall strategic alignment and resource planning. Job Type: Full-time Pay: ₹45,000.00 - ₹60,000.00 per month Expected Start Date: 01/09/2025
Role Definition The Operations Head is responsible for overseeing and integrating all operational activities related to production and merchandising. He will support and manage the Production Head and Merchandising Head, ensuring efficient production processes, high-quality output, and alignment with market and client needs. The Operations Head will play a critical role in strategizing process improvements, resource management, and ensuring smooth coordination between departments and stakeholders. Key Result Areas Production & Operations Management Merchandising & Client Coordination Process Optimization & Quality Control Team Leadership & Development Key Tasks and Activities Production & Operations Management Oversee the entire production process, ensuring adherence to timelines, quality standards, and cost targets. Support the Production Head in planning and resource allocation, ensuring optimum utilization of artisans and raw materials. Monitor daily production activities, resolving bottlenecks and implementing process improvements. Develop and enforce standard operating procedures (SOPs) for production workflows. Merchandising & Client Coordination Lead the merchandising department in developing designs, product assortments, and collections aligned with market trends and client requests. Ensure seamless communication with clients during the entire design, sampling, and delivery process. Assist and support the Merchandising Head in client correspondence, quotations, and order management. Process Optimization & Quality Control Drive continuous improvement initiatives in workflows, reducing wastage and increasing efficiency. Support Quality Control and Assurance teams in maintaining high-quality standards and certifications. Standardize reporting and tracking mechanisms for quality, efficiency, and costs. Team Leadership & Development Lead, mentor, and evaluate Production and Merchandising Heads, fostering a culture of accountability and excellence. Coordinate training programs targeting artisan skill enhancement, process upgrades, and innovation. Set KPIs for departmental heads and ensure performance reviews are conducted regularly. Educational Qualification / Work Experience & Skills : 1. B.Tech/B.E. in Textile , Electrical and Electronics, Mechanical, Industrial Production with Min 5+ Years of experience into Production & Supply Chain Management with min. 5+ yrs as Plant / Operations Head in Textile Manufacturing Industry. 2. Strong understanding of PPC (Production Planning & Control), Change Management, Demand Forecasting, Inventory Optimization, Supply Planning, Production Planning & Control principles. 3. Strong understanding of lean manufacturing concepts such as 7QC (Seven Quality Control Tools) and SPC (Statistical Process Control). 4. Proven track record of improving operational efficiency by implementing process improvements initiatives 5. Proven track record of successfully managing complex projects from initiation to delivery. 6. Candidates having experience in Textile Manufacturing will be given preference. 7. Candidates should have experience on ERP Implementation and Deployment. Job Type: Full-time Pay: ₹70,000.00 - ₹100,000.00 per month Benefits: Cell phone reimbursement