Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in hyderabad
>
Next Learn Technologies
>
Team Leader - Customer Support (BPO)

Team Leader - Customer Support (BPO)

Next Learn Technologies

3 - 5 years

3 - 4 Lacs

hyderabad

Posted:5 hours ago| Platform:

Apply

Skills Required

bpo shrinkage attrition team performance team leading inbound process team handling customer service telesales kpi voice process customer support insurance telecalling customer care domestic bpo tl escalations call center csat telemarketing customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsible In Managing The Team of 20 to 30Agents
Setting And Meeting Performance Targets for Accuracy, Efficiency and QualityEnsuring meeting Client’s SLAExcellent communication Skills. – (English, Hindi, Telugu)Experience in Voice Process

Required Candidate profile

Graduate or 10+2+3, with good CommunicationShould Have Minimum 2-5 years of experience as Team Leader in Inbound process (Customer service)Monitor team performance, productivity and service levels

More Jobs at Next Learn Technologies

Godigit Insurance - Telesales Executive

Bengaluru

Experience: Not specified

INR 2 - 3 Lacs

Hinduja HF - Collections Officer

Bengaluru

Experience: Not specified

INR 1 - 2 Lacs

Health Insurance - Pre-Underwriting Consultant

Bangalore/Bengaluru

Experience: Not specified

INR 3 - 3 Lacs

Hinduja HF-Sales Officer - Hubli, Hassan, Gulbarga

Hassan, Kalburagi, Hubli

Experience: Not specified

INR 1 - 2 Lacs

Hinduja HF-Sales Officer - Bangalore

Bengaluru

Experience: Not specified

INR 1 - 2 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Next Learn Technologies

Educational Technology

Innovation City

Login to

Please Verify Your Phone or Email

Confirm Action

Team Leader - Customer Support (BPO)