Talent Management Specialist

Requirements

Talent Management Specialist

Cornerstone LMS

strategic partner

Key Responsibilities

• Talent Management System Administration
• Oversee and manage the Cornerstone Learning Management System (LMS) and other HR platforms such as Workday and Gloat.
• Lead configuration, maintenance, and upgrades of talent management systems to ensure optimal functionality.
• Collaborate with IT and business teams to design integrations and manage associated system processes.
• Vendor & Service Delivery Management
• Manage and monitor the performance of third-party service providers and vendors delivering talent management and learning solutions.
• Implement service level agreements (SLAs) and quality measures to ensure service excellence.
• Drive vendor escalation processes, issue resolution, and incident management to maintain service continuity.
• Talent & Learning Operations
• Support the delivery of learning, performance, and succession management programs through effective system utilization.
• Execute system audits and test cycles to ensure data accuracy, compliance, and operational efficiency.
• Leverage JIRA and Agile methodologies to manage project deliverables and system enhancements.
• Process & Performance Improvement
• Identify opportunities for improving talent management workflows through system automation and best practices.
• Create and enforce process documentation, training materials, and standard operating procedures.
• Monitor and analyze usage metrics to recommend system and process improvements.
• Leadership & Team Development
• Guide and mentor junior team members, building their capabilities in system management and service delivery.
• Act as a point of escalation for complex talent management issues.
• Partner with HR leaders to align system functionalities with business goals.
  

Required Skills & Qualifications

• Education: Bachelor's or Master's degree in Human Resources, Business Administration, or related field.
• Experience: 12+ years in HR technology and talent management operations, with significant experience in Cornerstone LMS.
• Strong knowledge of HR systems such as Workday and Gloat.
• Proven ability in vendor performance management and third-party service delivery.
• Proficiency in JIRA and Agile project methodologies.
• Strong understanding of integration designs, workflows, and system processes.
• Excellent organizational, problem-solving, and analytical skills.
• Skilled in audit management, test cycles, and compliance tracking